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Pontchartrain Hardware/Lumber Co
3320 Pontchartrain Dr, Slidell, LA 70458, United States
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Pontchartrain Hardware/Lumber Co
Comments
An
Review №1

They were super helpful and I got almost exactly what I needed. They couldnt cut the exact shape I needed. So, I am gonna need a saw to finish out my project. They were friendly as well. I like to support local businesses. I will be going back.

Fr
Review №2

Very accommodating. Helped me get EVERYTHING exactly what I needed. Thank you for a GREAT Client Experience.

Jo
Review №3

Not only does this store stock exceptional quality hardware items, also are included many marine application parts and products not often found in hardware stores. The expertise of the staff in assisting customers with finding what is required for their task is only bested by the knowledge in time (and money) saving techniques offered by Mike, Ray and their colleagues.Excellent and diverse hardware store staffed by an exceptional staff. A One Stop Shop for hardware needs!

Ro
Review №4

Great place to shop local for basic hardware needs. Everyone is always friendly here!

Za
Review №5

Excellent place to get anything you need for the home to fix or maintain...Excellent service from everyone that works there

St
Review №6

Friendly staff always willing to help find what you need. Much better than big box stores.

Ra
Review №7

Always a helpful person there to give you a hand finding something if you need it. Their selection of fasteners is impressive and the employees know how to identify and find what you need.

Da
Review №8

Had two locks rekeyed in about 15 mins for just $2.99 each. Excellent price and excellent service.

PE
Review №9

Mr Ray and the rest of the staff are the most knowledgeable crew I have ever met

Ch
Review №10

Excellent selection of tolls hardware and consumables. Prices much better than many big box locations. very knowledgeable staff that can guide you to exactly what youre looking for and help you with any project again much better than the big box retailers

Je
Review №11

Great service, I remember hardware store before Lowes & Home Depot came into play, its just like I remember people who know what theyre selling and willing to give advice and service. Ill definitely be going back there.

Le
Review №12

A lil pricey but awesome service

Mi
Review №13

If you need specific items for your project that are difficult find then this is your place to get it done. Knowledgeable staff

Ba
Review №14

Nice big hardware store

Ro
Review №15

They helped me find a water well pump. Ohh and the cashier smiled @ me!!! ;))

Je
Review №16

Employees are always friendly and helpful . They have a good selection to do almost any home repair

St
Review №17

I was absolutely horrified when my 87-year-old grandmother called to tell me that she visited this ace hardware location and no one was wearing masks! When she asked and employee about it, she was told that they don’t have to. As she has a cardiac condition, she is at-risk in addition to her advanced age.Personally, I have visited this location on more than one occasion. With few exceptions I found the employees to be rude or just downright negligent. They’re stock of supplies was never that great before the pandemic and is now dismal.If you value your time and Health...DO NOT GO HERE!!

Os
Review №18

Very good

MT
Review №19

I always use this place as my go-to hardware when I can. The folks are always knowledgeable and go out of their way to help you find what you need. And family owned-operated is a huge plus to me.

Pa
Review №20

They have odds and ends that some big places dont have I always friendly people never had a problem prices are as usual as a local hardware store that has these things theyre a little bit higher than youd get at a change store but the atmosphere is worth the extra price

Ka
Review №21

My daughter and I went to Ace Hardware today to get some wire strippers and the hardware store was very well stocked, the employees were a joy, and I even got into a conversation with the cashier about how much my wife loves the Glade plug-ins and the wax melts, and she said oh my gosh I live by those! It was so nice to talk to a genuine person, to communicate with somebody who actually cares, rather than just watching me swipe my card and handing me my receipt. It seems like more and more in this day and age, the less and less people you meet who are genuine, who love conversation, and who are happy to help in anyway possible.I did not catch your name, but thank you for brightening mine and my family’s day with just a simple gesture of appreciation, and acknowledging us not as customers, but as people.We will be using Ace Hardware on Pontchartrain as our go to place for any construction needs we have in the future, even if they don’t sell glade plug ins! ;)- Bobby, Karissa, Charli and Canaan Opp

Th
Review №22

Always have what you need!

Ri
Review №23

Very nice and polite people

Ri
Review №24

Pontchartrain Ace Hardware is definitely the place for me

Ri
Review №25

Fantastic service every time I visit

Ed
Review №26

One of the better hardware store. They do have Marine supplies. Good people.

Sc
Review №27

They are really friendly and helpful. You can usually find what you want at a good price.

Ha
Review №28

You need to meet Ray, an exceptional guy who will put you on the right track and help with whatever your project. And you will leave satisfied and smiling from the experience. Imagine a reincarnation of Red Skelton. Hes an asset to ACE...

Ra
Review №29

Best Hardware Store in Slidell. They have the best selection of hardware and related items in Slidell. If you are looking for hard to find hardware this is the place to go. They have a good selection of marine hardware. Ditto for outdoor and indoor cooking supplies. Helpful employees. My go to place for any type hardware, painting or cleaning supplies.

Pa
Review №30

Very family oriented and neat place to purchase anything and everything you need for any projects ♠️🤗

Ar
Review №31

Has a lot of hard to find items, sometimes they have great knowledgeable sales representatives.

He
Review №32

Great group of employees there that are willing to help.

Ch
Review №33

You never need to go to the big box if you go to Ace Hardware if they have everything you need including the help and expertise to get you through whatever job youre doing

Ti
Review №34

Sometimes the people just dont seem interested in you. Often heard they dont have something and I found it. Others there are great. You get what you get.

Ge
Review №35

Great l ou cal supplier where you get professional help for contractors and DIYs...beats any large box stores..Paints,tools, lumber cut to size, all at your locally owned store...support your independent stores ...prices are competitive and they now sell Craftsman tools life time warranty

Nu
Review №36

Great place to find Hard to Find parts, nuts, bolts, farm equipment!I wish I could give them more than 5 stars!

St
Review №37

This store definitely is the helpful place! I wont say that for all Ace hardware locations but the Pontchartrain store in Slidell will definitely accommodate you to the moon and back!

Ro
Review №38

Great place, its my favorite. Super product selection at good prices with a very helpful team.

ja
Review №39

Best hardware store in Slidell

Jo
Review №40

Freakin love this place. They have everything you will need; no line; and additional cool stuff that you could never find at the big box. Try to find a place that has kroil (penetrating oil) sitting on the shelf (this store has it). The only real downside of this place is the toolbag employee that is always, and I mean always, on his phone. I swear they must pay this guy to be on his phone. Because . . . if you ever actually have to ask him a question--which would require him to look up from his phone--he treats you as if you are trying to wake a sleeping baby. This wouldnt be so bad if he could actually give you some useful information . . . but he cant.He needs another employee to come save him from the mental stress of thinking. Lucky for him, there are plenty of other employees that can do that. So, do yourself a favor and just start with them. Outside of that minor inconvenience, this ace is the place.

Ph
Review №41

Knowledgeable staff, huge inventory. If what you need is not there, they can get it.

Lo
Review №42

Its a well stocked store, you can get just about anything you can want. Great service.

Gl
Review №43

Very helpful staff, pretty large selection of things

Ch
Review №44

I work on houses all the time and this is the place I always go for help. Thier friendly staff is always there to answer any questions I may have. Mr. Ray is the best at helping you find what you may need.

Ja
Review №45

Highly Recommended Hardware Store in my opinion its 1 of the Best in all of Louisiana they have things you didnt even know you needed till you see it awesome place real friendly and helpful staff always smiling

Sa
Review №46

Always great and helpful

Ro
Review №47

Large selection, very helpful and knowledgeable staff, great prices also.

Mi
Review №48

Always have what you need, great hardware store, service, good products,!!!

Ni
Review №49

Couldnt ask for more at a hardware store. Huge selection and there is always simeone to help you find what you need. Always have what yoir looking for.

Ge
Review №50

Great friendly service at very reasonable prices. Ask for Mr. Ray or Mike if you need help with your project.

To
Review №51

Great little hardware store with friendly people.

Ka
Review №52

Love this hardware store. Has everything

Le
Review №53

Excellent It doesnt get any better

Fe
Review №54

Great service fast and friendly people

St
Review №55

Very helpful with paint n primer for aluminum project

B
Review №56

Im a district manager of a specialty retail chain(not hardware) and hands down this is the best hardware store I have shopped with. Customer Service and knowledge is outstanding, thank you.

Wi
Review №57

Great store, excellent service, stock well designed for the locality.

Ri
Review №58

Good selection of hardware at fair price

Wi
Review №59

Was my favorite hardware store, owner judgmental to people who he doesnt know. what else can I say?

Wa
Review №60

They have everything

ED
Review №61

Great people helpers .

Sa
Review №62

Great as usual always willing to help

Du
Review №63

My favorite place for hardware. Every employee knows where everything is.

Do
Review №64

No one has the product selection on hard to find items

Gr
Review №65

EXTREAMLY rude and unhelpful people ... if your that unhappy with your job find a new one :)

Je
Review №66

I always Check with them most times they beat lowest or home depot on price and always on quality

Da
Review №67

They were friendly and helpful

R.
Review №68

Cool friendly staff

Bu
Review №69

Look out big box stores. The service makes the difference.

Kr
Review №70

Good people, great service

Ch
Review №71

Great employees and merchandise

Ri
Review №72

Great service

PR
Review №73

Knowledgeable and helpful staff. Ive been in there many, many times over the years and Ive never heard I dont know in that store.

De
Review №74

Very helpful.

Ca
Review №75

Always knowledgeable and helpful!

Do
Review №76

Great service.

Ch
Review №77

Very helpful and friendly

Ja
Review №78

Pontchartrain is the place...!

Ma
Review №79

My go to place

Ka
Review №80

Very helpful!!!

Al
Review №81

Good

Information
8 Photos
81 Comments
4.7 Rating
  • Address:3320 Pontchartrain Dr, Slidell, LA 70458, United States
  • Site:http://acehardware.com/store-details/09276?utm_source=google&utm_medium=localstore&utm_campaign=
  • Phone:+1 985-643-4672
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–3PM
  • Friday:Closed
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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