Mmmmm mmmm good
This is a long overdue review. I ordered an icecream cake to be delivered on my husband’s birthday as I was out of town. Even though they usually don’t do deliveries, the manager Mr.Coy took it upon himself to personally deliver the cake. The staff were very courteous throughout the process. Excellent customer service!!
Girlfriend loves this place but I am allergic to nuts and can never eat here because they dont wash the scoop on between ice creams. They will say well we will wash the scoop for you but a) you cant wash the ice cream that has already touched others and b) you cant get them to open a new ice cream for you. Wish I could eat ice cream here :/
Great ice cream and family atmosphere. All the workers were friendly and helpful. Been there many times and will definitely be visiting again.
Incompetent personnel and service! Very disappointed with the service and restaurant dirty. I which I could give zero stars
Very good food and service as usual. I always get the dipped waffle cone with 2 scoops. One very minor issue i always encounter is that there is never any readily available napkins or wet wipes. Its inevitable people will get sticky fingers and need to clean up. A few more napkins and possibly wet wipes given at check out would make the visits enjoyable. Thanks.
Servers were very nice!
Good ice-cream and service
Good ice cream place to stop
Great service and very friendly staff comfortable atmosphere
The absolute best! The ice cream is delicious! Choc peanut butter for me! Thanks Baskin Robbins!
Awesome place. Nothing better on a hot summer night than a little cup of ice cream and soda.
Went there on Sunday about 9:15pm and almost all the Ice cream was already put up. We could not get what we wanted and the workers was not friendly they could careless if we got anything or not. If you open to 9:30 then you should have everything out, then close and put it up. Be a little nicer with your customer they paid your salary. I call 2 day in a row and they said that they would have the owner or manager call me but know one called
Excellent ice cream shop. The staff is very efficient. Plenty of room to sit down the family and talk while enjoying a shake or sundae.
I Love this place and they have drivethru🥰
It was Great and very friendly girls
I am lactose intolerant, and Baskin-Robbins ice cream is the only ice cream that does not destroy my GI system. Each time, I mean I skip the diary pill and everything and no stomach upset. I dont get it, but Im not upset about it. 5-stars for great service and excellent, creamy ice cream.
Best ice cream anywhere...in my opinion. I get the Cherries Jubilee or Jamocha Almond Fudge. They offer a free taste of any ice cream. Smart business if you ask me. Plus they are one of the few places in town that teach their workers how to count change back. Thats old school and I like it!
I ordered a medium mint chocolate chip milkshake and when I received it, the ice cream was white. I tasted it and you could barely taste the mint flavor. My milkshake was mixed in with vanilla ice cream. Maybe they ran out? However they should let their customers know before thinking that doing this is okay
Always delicious! And its nice to still have around since I was a child. Going there is a treat in the fact that it brings back memories as well as getting good ice cream!
This girl her name starts with a k, but everytime I go there she is most pleasant. Today she was a big help in ordering my daughters birthday cake. Thank you
Most of the time friendly some workers are not so nice. But its the only one around.
How can you not give Baskin Robbins 5 stars? Best ice cream in the World. It always has been.
Been to this location several times over the years, but today was just a downright aggravating experience. Firstly, if Im on my phone and standing several feet away from the counter, please dont yell at me to try the flavor of the month. Im not interrupting your business by speaking loudly or being in the way, even if I am on my phone. So dont interrupt my business by screaming across several feet at me. Secondly, maybe you have tasks to complete, or other customers to handle. If you dont, thats ok. But I shouldnt have 5 employees staring me down while Im trying to choose what I want. That makes for an extremely uncomfortable experience. The employees here are young, and probably inexperienced in customer service, and I understand that. But the owner should spend more time on teaching them how to properly handle customers.
Great ice cream. Baskin, you are still good ice cream to this date. Never dissapointed. 4 stars easily deserved.
No matter how many new ice cream places pop up, this is always my go too. Cant beat it. Its just really good ice cream and great service
Good ice cream with nice portions
Great service. Treated my granddaughters with great respect. Thank you.
Try the Oreo and Caramel and if the flavor isnt still available get Oreo ice cream and put caramel on itThey have the best ice cream.
This place is always good. Can try sample spoon of new flavors each month or just one if you want to see if you like it before ordering.
Very clean and well staffed store. Great service and tasty treats
It was very clean! Nice workers! Great ice cream!
I love this place, but they do not carry Maple Walnut Topping.
A boy behind the counter knows how to make hot fudge milkshake awesome
Great ice cream! The Very Berry Strawberry is delicious! Free waffle cone with a double scoop
Very friendly and professional staff. The place was clean. Ice cream as always is excellent!
Nothing as good as 2 scoops chocolate and strawberry. Yumm
My 1st ever Baskin Robbins visit & most likely my best. The employees were nice & my ice cream was good.
Very nice staff and many good flavors of ice cream.
So good, I had not had a sundae in a while.
Very swift service and very delicious icecream. They usually have 4 employees on the clock and thats more than enough. Theyre brownie sundaes are to die for. Very hot fudge and very tastey icecream. Me and my girl ordered two sundaes through drive thru and they were ready when we pulled up (we were the only ones in line). Friendly staff as well.
Traditionally good. Friendly service.
The friendly staff greeted you immediately after walking in the door. They automatically offered a sample of their new ice cream flavor without being prompted.
I enjoy taking my family out for ice cream every now and then but this place today was awful 3 employees in the whole store the blonde haired older lady was 100% doing her job, the other 2 however were terrible and very inexperienced in customer service, we walked in immediately their faces went ugh we werent greeted we were told what do you want theres 4 of us and they messed up our order and I told them and they became even more blaint, after each of our orders came what else do u want friendly alright. The other girl black haired didnt want to do her job she was just standing there. The other girl curly hair stood at the counter for the entire 30 minutes we enjoyed our ice cream, talking to her 4 maybe 5 friends and proceeded to give them free ice cream. As customers walked in they werent treated any differently than we were.
Good ice cream. Great staff.
I agree with many of the reviews left. Its horrible due to young employees with no sense of customer service. The girls are rude & rushing the entire time. We definitely wont be back.
This particular BR is a landmark of fine ice cream.
Over priced and the employees were not friendly and skipped over half of my order.
Service is hit or miss with teenagers, but ice cream is always oh so good!
Love the ice cream though the more unique flavors are not reliable since they are incrementally swapped out.
Excellent service. The best ice cream.
Super friendly staff and clean dinning area
Great place to get ice cream
Drive thru service needs some work but the people are friendly and of course the ice cream is great.
Workers were friendly and icecream great
Foods good. People who work there act like theyd rather kiss a toilet seat than serve you.
Been there 3 for the last 3 weeks and they was out of the ice cream I tried to order and and tonight they said they was out of bananas and 17 different flavors
Very nice polite fast customer service....very clean bathroom
Exactly what it shold be. Staff was super nice.
Very kind staff!
Tasty ice cream and they are always getting new flavors. They lose one star because holy cow they are expensive.
Its okay I dont see all the hype
Quick and efficient service! Very friendly!
Yummie treats with a really sweet staff and always clean place
Really tasty ice cream and good service too
Always delicious however there are no options for a milk free diet.
Refuses to provide an accurate receipt for credit card charges. It seems like a minor detail; however, if it was just minor they would do it the right way. They charge a 40 cent charge on credit card purchases less than $7 and itemize this as as Cake Design Charge.Businesses are permitted to charge a surcharge on credit cards, but they have to do it in one of two ways; a brand level-surcharge or a product-level surcharge. A brand-level surcharge would be charging all Mastercard users a surcharge. A product level surcharge is charging a fee for certain items. To surcharge in either of these methods, the merchant must give Mastercard and Visa 30 days notice so that they may monitor their surcharging practice.Furthermore, here is a quote from the merchant agreements that outlines what notice is required to be given to the consumer A merchant must provide clear disclosure to the merchants customers of the merchants surcharging practices at the point of interaction which shall include the amount of the surcharge and the dollar amount of the surcharge on the transaction receipt provided by the merchant to its customers. When I asked for a receipt reflecting this notice the owner (or manager) swore at me repeatedly.
My favorite ice cream esp. Jam. Almond fudge
Pay for the great taste and name of course.
Great ice cream, great service and we even managed to get an accurate credit card receipt. ☺️
Great grandkids enjoyed
Delicious, so.many flavors to choose from, its difficult to decide.
Delicious ice cream as usual
Favorite everytime! Med shake, Cookies Cream, Pralines Cream and Butter Pecan!!
Omg. Absolutely amazing
Love ice cream!
Good ice cream
Everybody loves ice cream
This was the worst icecream Ive ever had.
Always great service
Always, good, clean and friendly staff
Im obsessed with mint chocolate chip here and the staff is quick. Not to mention it has a drive thru, #winning
Good ice cream
Good ice cream
Poor customer service.
They charge you an extra 40 cents service charge if you use a credit card .... Ill take my business to a company with moral business practices they should be ashamed!!
Good, clean
Always tasty.
Says it closed @ 10...got there at 9:35 and closed....😡
Best milkshakes in town
Friendly service
Great Service
The staff was friendly.
Always good
It has ice cream