Jude at safelite was great! I arrived right at my scheduled appointment time and they had me pull directly into a booth and promptly started prepping my windshield. They showed me to the waiting area and were very friendly, accommodating and professional. Jude, the technician that installed my windshield was extremely outgoing, knowledgeable, and patient with my 20 questions while he worked on my truck. Jude seems to know his job like that back of his hand, and is very skilled at his craft! Safelite is lucky to have a technician like Jude on the team! I Will be recommending others to use safelite, specifically because of Jude and the team at Safelite!
Professional and friendly service. Answered all questions. Technician was great.
Called a few times and cannot get an answer. Went to the shop in Slidell and was told they dont have anyone to answer the 800 number. Poor business excuse when people are in need of glass replacement. Clear View Glass was on the spot with quick service and a fine job done.
Scheduled my windshield replacement and expected everything to go smoothly.. went to pickup my vehicle the next day and the replacement glass had a crack in it! The manager claims he didnt see it and wasnt told about an issue with the install.. now ive had to wait another 3 weeks for the replacement to be replaced!!! This place is a mess.
I had a rental car while traveling to Slidell a rock hit the windshield. I went to Safelite and the gentleman was a great help he suggested to me what to do. I did got my window done the service was quick with a great job done.
Get your approval from insurance prior to going and if its minor chips theyll get you in and out quickly. Great service!
Quick at fixing or installing windowsGreat pricing
From the moment I showed interest in getting our windshield replaced, all the way until we picked up our car, we received incredible service! I loved the constant communication letting me know what step of the process we were in and when to expect the vehicle to be finished. The windshield looks great! Definitely recommend!
Awesome customer Service, Mr Jude was Awesome/Great/Exceptional!!
Great service, fast and courteous!!
I arrived on time. They started and finished on time!I was greeted promptly by the receptionist. Waiting area was neat and organized One employee hung in waiting area WITHOUT a mask, but He didnt breach my personal space. Overall, Im very pleased so far with windshield. Yes, I would recommend this business to others.
Service tech, David did a great job oh, nice person. I am satisfied.
I love satellite autoglass
Amazing work and best customer service.
Cant speak for all safelite locations... however, if you are in slidell Louisiana I DO NOT recommend this business to anyone! The guy that came to my house didnt know how to properly put a windshield in! He said that my truck was 20 years old and that was his reason for not replacing my windshield... so I simply went to a local glass company like I should have done to begin with!!!!!
Changed windshield out at my house, tech was efficient, top notch work and even vacuumed out my car. Great service all around.
They took my car before my appointment. Said it would 2 hrs or less. Took just a little over 1 hr.
Place runs like a well oiled machine. Very professional, courteous staff, fair pricing.
Handed my Keys to the technician and 45 minutes later my windshield was replaced. Great job no mess great experience.
Did a great job and on time.
Quick, accurate and friendly.
The worst service Ive ever experienced. All the manager did was complain to me that corporate over book them for the day. I was told my vehicle would be vacuumed but when I returned home after driving 30 miles I found over a pound of glass under my seats (see attached). And the seat had to be removed to access the window motor. I spent an hour removing glass that could have easily been vacuumed once the seat was removed. I would NOT recommend your company.
Fast reliable service. Minor chips and cracks are fully covered by insurance
No able to talk to life operator did not give a receit when come to my home and did not replace brake sticker
Great price. Excellent service.
Very smooth operation second windshield replacement this month. (Different vehicles.) Both were great. Knowledgeable and courteous techs. Reasonable prices.
Great service!
Great service
Getting a rock chip fixed on my windshield was stupid simple. They handled payment through my insurance and I didnt have to do a thing. Very refreshing.
Good fast taken one hour to put the glass in nice people that work there
I would like to let this company know how I appreciate their efficient and accurate service. Oliver was our technician, and he was awesome and polite. If we need a replacement again, this will be the place to go.
Excellent service! I am amazed at the service we received here! A vehicle kicked up a rock and chipped our windshield. I immediately reported a claim with Geico and they made an appointment right away for a repair before the crack spread. My appointment was for 4:30. They took us right away. While the windshield was being repaired, the service guy washed all the windows inside and out. He vacuumed the car. You cant even see where the crack was in the first place! My husband and I only had our car for a month, so we were disappointed that this happened, but you cant tell where it was! Im so grateful! Excellent service!!! The picture is where the crack was... wow!!
Excellent service. No wait byappointment. Honest, friendly staff.
Friendly and very helpful
Dont do business here unless you like to get ripped off! I was quoted over 100 bucks to repair a chip.. support your local glass shops and save! I got my chip repaired for 25 bucks right down the street at Richards Auto Glass.
Great professional service on a Saturday. Had an 8 o’clock appointment, and was back in my car by 8:44. I used my insurance, but thought the price before my deductible was a tad high.
Had an appointment, a little bit of a wait, but not to long. People were nice and it went quick.
Fast, courteous, service.
I had a chip repair last year using Safelite. I found out AAA auto insurance did not cover the cost so I had to pay all cost. It was a very small chip repair. The bill was close to $120. This was far more than anyone else charges. I am having two chips repaired tomorrow for $40. I also checked around and all other places were much lower. Shame on Safelite for overcharging for such a very minor repair and not being competitive.
Great staff quick and easy reasonable price and they work with insurance
Hard to get someone on the phone which sucks when the glass is falling off of the sode of a van...
Very helpful and friendly they were awesome 10 star
Installer was on time. Called and let me know he was on the way. Very courteous and explained every step of installation. Answered any questions I had and made sure my vehicle was left clean. Thank you.
Lance was wonderful, very friendly! Didn’t take long to replace my windshield but you can tell he didn’t rush either. Took his time and it looks amazing. He even vacuumed my car and must have sprayed some air freshener as it smelled nice and clean when I got in my car :)!
Technician Derick was fast, friendly and efficient. Very reasonably priced. I love the fact that the tech comes to you so no missed work. A+ I would definitely recommend!
Patrick was the guy that came to our house to fix my windshield. He was on time, very friendly and did an excellent job. I definitely recommend.
I love it super friendly and fast.
Very friendly staff. Excellent service on chip in front windshield. If I have another crack I will be going there first.
David with Safelite did and excellent job and really went above and beyond working on my minivan. He also showed some skills when he helped get my rubber flaps to stay on the glass when Ive seen other techs unable to do so in the past.
Im not a review writer though Ive said I would start for about 5 years now. My experience was straight forward they were very helpful. They handled the insurance claim and everything. I just handed over my ID and Insurance card and 25 minutes later my windshield was fixed.
Extremely expensive compared to other companies in the area.
They are the best when it comes to fixing windshields
I got a call saying an appointment had canceled and I could bring my truck in at anytime. I quickly brought my truck in ahead of the rain and the tech went to work. Did a great and fast job and had me in and out in about an hour.
Did the people they have working for them do not know how to take care of other peoples property while putting a glass in their vehicle
Great place to get your windshield - great customer service
They forget to call you and let you know your car is ready. But they are good on price
Fast and Friendly service
Not crowded at all
Great staff... however workmanship can improve...4 weeks after they installed a new windshield on my vehicle a part blew off on the interstate...I would guess it wasnt reinstalled properly.
Replaced my winshield in a little over an hour. I scheduled my appointment online and was able to use a $20 coupon. I arrived about 10 minutes early and they started on time. Front desk employes and install techs were pleasant and friendly.
With Top Notch repair group. Employees are well equipped.
The tech was prompt and friendly! he even repaired a spot on my windshield I didn’t seevery grateful for this kind of customer service!
They did a wonderful job on my car! So happy with my new windshield!!
Safelite AutoGlass in Slidell gives prompt and friendly service. Unfortunately, living in Louisiana gives me the opportunity to go there more often than I would like.
Great experience, very clean waiting room and great service.
Great, fast service!
Great service!
Always organized and fast. Great advice. Thank you for your help.
Everything was perfect except I can not get the rearview mirror back on.
Clean and professional. Very satisfied with their service. Highly recommended ask for Mr. Steve.
Had a 2 pm appointment and arrived early. I was taken a half hour before my appointment. The job took an hour and a half. Good service.
Had my appointment on time, excellent service
Came right out to my house the same day. Called when they were on the way and when they arrived. Did a great job and were very friendly!
Theyre the best and very nice
Very nice and very helpful.
The service was great. quick and easy. hope i dont need them anytime in the future
Had windshield replaced..Very friendly..Very professional..Loved the service..
This place is a joke. They want way to much money for a windshield. There is no need to charger 4 and 5 hundred dollars. Only doing it because they can!
Excellent
I was very unhappy with my experience. First tech came out and replaced the passenger door glass. Afterward we realized the window would not go up or down. Second tech came out to fix and broke the cable on my window regulator. He then told me they dont work on window regulators and I would have to find someone else to fix, even though he broke it! Because the cable was broken the glass would not stay up in the closed position, leaving my car unsecured. It rained 3 out of the next 5 days and I had to have plastic covering the window, which is unsafe and I worried every night my car would get stolen. I tried several times to call and resolve my dissatisfaction, but with the manager on vacation over the whole two weeks this occurred, no one really cared or did anything. I will NEVER use safelite again.
Great service and quality of work. Nice waiting area with a television.
Fast friendly service.
I was in and out in about 1 hour.
Pat did an outstanding job, op time and great installation.
My boyfriend had his windshield replaced and after we picked his car back up it the guy had broken my necklace that was hanging on the rear view mirror and didn’t even tell us. Plus the car smelled god awful.
Great service award incredible prices !
This place is on point for replacement of your windshield and crack will bill your insurance and check to make sure your wiper are in working condition .
They do great work!
Ive used Saftelite several times to replace my auto windshield. They show up on time, replace the glass, clean up afterwards, and do a great job!
Do not go here they want 500.00 for a windshield Haha No way
Very friendly staff and great service.
Quickly replaced windshield
They messed up our convertible top on our Audi, then claimed it was our fault, very rude! Not trustworthy with your vehicle!
They do a phenomenal job
Fast and friendly!
They were kind enough to install the new trim pieces that I bought separately, A pillar covers and cowl, for me while replacing a badly cracked windshield on my daughters Mini Clubman S.
Very fast good work
Pricey for one chip in windsheild.
Top notch