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SEPHORA
1490 Empire Place Suite# 0134B, Sioux Falls, SD 57106, United States
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SEPHORA
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Me
Review №1

They helped me find a good face wash and moisturizer for dry skin. Also showed me how to apply eyeshadow by drawing a diagram on a piece of paper. I am very happy with my skin care line and eyeshadow purchases. I had to return some products I bought online and the return was fast and easy.

Mi
Review №2

Sophie/Sophia helped me yesterday when I was looking for a foundation that would best suite my skin type! She listened to my wants and concerns and spent quality time making sure I found the best shade for my skin tone. I was beyond impressed. After my first full day of wearing the foundation, I am obsessed! It lived up to all the expectations she described. Thank you!!

ma
Review №3

The ladies are very kind! They are knowledgeable and heart felt if youre having a rough day! ♡

Si
Review №4

This setting powder that I got in the color sand is so so beautiful and makes my pores practically invisible!

Ro
Review №5

Great location... great customer service.. asked about a product and was taken right to it. In and out in 5 minutes

Br
Review №6

Picked up cologne here and the whole staff couldnt be more helpful. Vanessa+Shannon+Edith and anyone I came in contact with were smiling and more than willing to help me. Thanks ladies!

Do
Review №7

They are always so informed. All I have to do is ask and they know what I need!.

Gl
Review №8

Came in this afternoon with 2 of my good friends. 2 went in first as they were at capacity. As I was waiting and overheard the front talk her headset “3 coming I together, one has a giftcard, looks like they won’t spend more than $70” OKAY ACTUALLY my friend alone was about to spend $300 and within us both we would have done $1,000 but due to your comment we just wanted to get in and get OUT! I got too close to some sprays and I was told if I do they need to do extra work sanitizing. Okay you could have just told me politely and not followed me thru the store. So rude

Ro
Review №9

Got what the wife wanted and did a quick and easy return.

Le
Review №10

Went in today 4/12/21 to look for shampoo at the empire mall sioux falls sd location and Heidi was AMAZING she helped me find a shampoo Im excited to try it she has had the best customer service Ive had there she should defenately get some recognition or a raise she was wonderful and so so sweet

Wy
Review №11

One sales lady in particular was very helpful and informative, its too bad i forgot her name. I will be back to shop and am more comfortable with how she explained things to me.

Gl
Review №12

Allison was very helpful in helping me locate an item for my wife.

La
Review №13

Best spot in town to find cosmetics and skin and body care products. Never a problem finding what you need and want.

La
Review №14

I would give no stars but then I wouldn’t be able to write a review. This Sephora is so uncomfortable to be in. Can’t walk around and look without being treated like a thief.

Ka
Review №15

Good deals that day but the hound you like everyone is a thief

Na
Review №16

Staff was very friendly to everyone that entered. They checked up every few minutes to make sure we were finding everything that we needed. Definitely much better than the Sephora and ulta beauty from Sioux City, Iowa.

an
Review №17

I witnessed kind service from a Spanish employee

Am
Review №18

Everyone that works here is SO nice!

Je
Review №19

Got my usual cut and perm done from Mina at Atelier By Tiffany. Always leave 100% satisfied with my hair and the service. Been coming here a few years and always receive compliments. Love it here and will definitely be back.

La
Review №20

Friendly staff who are always happy to help out. My overall shopping experience is always pleasant.

Al
Review №21

Loved my experience.Although my product was not in stock- I was offered a similar product and the associate did a great job about explaining the products.She was very knowledgeable on what they did and how they worked. I felt very comfortable with the choices the associate made.Will be back for all my beauty needs. Thank you

J
Review №22

They are very helpful and kind.

Si
Review №23

I have went here since they opened and have gone to them as recent as a month ago. I can say they used to only ask once if you needed help they now ask constantly, they also follow me around like I am stealing something! The thing that bothers me is that the people who work here hardly any of them no anything about makeup or skin tone! I am a darker skin tone not that dark but mixed so if that gives you an idea. And not once has any girl/guy who works there been able to match me, I can walk in look at a bottle and match my friends and my self who all have different skin tone if it be alabaster or a dark hone/beige. What pisses me off the most is having a friend go into the store alone and them being busy and her not getting any help and she spent over 300 dollars in that visit! And seeing workers with caked on makeup when they should be tasteful and a nice contour/highlight, pretty eyeshadow! Not clumpy eyelashes, over drawn eyebrows, mega amounts of eyeshadow, and lipstick that could last days of wear. This store is horrible and they dont carry some brands even though the store is on the larger scale. One thing I will tell you is know what you want and walk in and buy it! I walk past the beauty counter and see them put makeup on customers and it is worse than what I could do at 8 years old...... The people just do not know what they are selling and can never give an accurate description of products. Thanks!

Em
Review №24

Went into Sephora not wearing makeup because I don’t wear it everyday. Nobody once asked if I needed help or even greeted me when I came and left. After I got my things I checked out. The same girl that checked me out said something on her microphone to the rest of the employees about me. Ask I walked out a different worker just looked me up and down and didn’t say anything to me. Very uncomfortable to be in that store and would not recommend.

Al
Review №25

I was in there for about 30 minutes. Never once greeted or asked if I need help. When I made eye contact with an employee since I had to find help instead of being greeted and asked if I needed help, everyone I made eye contact with gave me a nasty look and walked away. Never had this issue when I came in wearing makeup. Didn’t today because I was looking for a foundation. Thanks for showing how terrible the people working here really are. Highly disappointed

Li
Review №26

I always have a great experience here. The staff always seem helpful and they have a great selection of items.

Am
Review №27

By far best makeup experience ever had...girl with the fancy orange lipstick is well qualified..helpfull and gained my repect. Great job girl!!!

An
Review №28

Always great customer service and knowledgeable staff.

Am
Review №29

Great staff. Very helpful and friendly.

Re
Review №30

I went in on my birthday and they wernt to busy but super helpful. Was able to find everything i needed and i had a blast. I cant wait to go again.

G
Review №31

Very helpful, educational, and friendly staff!!

Am
Review №32

Employees are knowledgeable about the inventory of the store as well as makeup application

Di
Review №33

Will go anywhere else but here staff is lazy and won’t do anything to fix a wrong that they did to make a regular customer happy. Won’t be returning my business here ever.

Au
Review №34

One lady with an attitude yelled at me to put a perfume sample back before she had me kicked out of the store. I put them back as I was told to do so, got angry and left the store. Do not go to this Sephora. The one inside JCPENNEY is a lot better.

Do
Review №35

Excellent. These ladies deserve a raise. Left the store AND returned home completely satisfied!

Je
Review №36

HORRIBLE customer service. Wont shop there again

My
Review №37

Most unhelpful,rude sephora manager ever.

Ka
Review №38

How can you NOT love this place?

Mi
Review №39

Always a nice selection

Br
Review №40

Stood outside the doors for 10 minutes past opening time while the employees stood and chatted at the counter and repeatedly looked at us waiting to get in.

jo
Review №41

I absolutely loathe the customer service whenever I go in.

Li
Review №42

Best samples

Be
Review №43

Love

Er
Review №44

God

Sa
Review №45

No encontre lo que buscava pero lo bueno esque me lo mandaran por correo 👌

Information
14 Photos
45 Comments
4 Rating
  • Address:1490 Empire Place Suite# 0134B, Sioux Falls, SD 57106, United States
  • Site:https://sephora.com/happening/stores/sioux-falls-empire-mall
  • Phone:+1 605-362-5395
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:12–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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