user
Benton County Tire & Wheel Inc
2113 Hwy 412 West, Siloam Springs, AR 72761, United States
Appearance
Benton County Tire & Wheel Inc
Comments
Ma
Review №1

Would not go here !!!! We went to get a four wheel alignment bc we bought new tires well after we paid and drove off i could tell there was something wrong I called them they said bring it back they drove it and everything . The boss man comes back in and says oh btw those cars don’t need rear end alignment so I asked then why did your guys charge me for four wheel alignment he goes idk so I ask for my money back I got it back and he also said we checked it on our Machines and it says it’s aligned but u can tell it’s not !!! Then maybe 2 weeks after we got this alignment we realized are brand new tire in the front was bald !!! They wouldn’t of went bald if the car was aligned so we went back up there and told them to come out and look at our tires and see if they would pay for new tires since it was there fault !!! Well the boss man goes we gave u money back bc we didn’t even aligned it !!! So they lied and on top of that I have to buy two new tires !!! Bc they won’t fix it

Pu
Review №2

They only get one star because I can’t give zero stars I bought tires for my hubbies car a couple years ago bought the warranty to cover the rotations and things like that.. shortly after getting the tires one of the started losing air all the time the kept telling us nothings wrong everything’s fine sometimes that happens… then we could never get in when we needed to … now I’m here at Plaza tire and guess what??? Tires have a defect and they have to be replaced not only that they have my hubs out in the shop showing him what’s wrong with his car… Benton county hasn’t been replacing the gasket on the oil pan and they never replaced the air or cabin filters and they have been putting the wrong oil weight in the car

Ka
Review №3

They sell great tires, Ive been coming here since I got my first car.

To
Review №4

I needed to get my customers Wrangler worked on ASAP. They got him in the very next morning and performed the work very quickly. Thank you for the great work!

eq
Review №5

These guys are excellent, always take good care of me and my vehicles, and while I have never had a problem here, I am sure if I did they would handle it.

Al
Review №6

Went in for a front end alignment and it was done very quickly and drives very well

Ga
Review №7

First off, I know that this is not a typical oil change shop (since you have to have an appointment to do so). There seems to be a reason for that. There were quite a few things that happened during my experaince on May. 14. 2020. (1.) First,while changing my oil they put the vehicle on a lift and lifted it so that the oil would drain. However, they did so without shutting the hood before doing so. This resulted in the tip of my hood scraping on the ceiling (SEE PICTURES). (2.) Secondly, before I came in and while I was making the appointment online there was a special coupon on thier site that stated there was $5 off an oil change. All it said was to print off the coupon and that it was valid throught the 1st and 30th of May 2020. I handed it to the cashier when checking out and was told that I was not allowed to use it. I asked why and was replied by I dont make the coupons. It only work when we provide the oil. Not when you bring in your own. (I brought my own oil that I wanted to them to use.). I stated it said nothing about that on the website and it only said to print it off and get $5 off. I recieved the same reply a second time. I said, Um. Okay. Thats fine, I guess. (3.) Third, when getting back to my vehicle once the transaction was over, I found not only paint marks from the ceiling where it hit, but the interior was coated in engine oil. The gear shift, door knob, and steering wheel was covered in oil. Seems like techs didnt bother to wipe off their hands when getting back into the vehicle. (4.) Lastly, my engine uses 4.6L and I gave the techs a 5 liter bottle to use oil from. Which means there should be 0.4 liters left. About half a liter. I watched the techs do the job through the window and saw them pour the remaining oil from the canister into some kind of drum and crush the canister and throw it away. I inquired about the remaining oil once I knew it was not back in my car and the cashier guy went back in the garage to talk to the tech. They removed the bottle from the trash and filled it to roughly 0.4 liters (as indicated on the side of the bottle), with for all I know this is a mixture of left over oil that is combined with other leftover oil. The cashier laughed it and stated there wasnt much left. I received the bottle and just walked out.Now, I will state that once getting home inspecting the car (epecially the hood) and washing it off there were no deep scrapes in the paint on the hood. The car was a little dirty so I could not tell before.I would not recommend anyone going here to get their oil changed due to this experiance.

de
Review №8

They always do a top-notch job and their prices are more than fair.

Jo
Review №9

Thank you for always taking good care of our family whether fixing a flat, new tires, or LOF!

Ja
Review №10

Job done quickly and reasonably priced

ch
Review №11

Fast, friendly service every time. From purchase to warranty work.

Jo
Review №12

Good prices and good service. Highly recommend.

ch
Review №13

Amazing people and Amazing services some of the best around

Re
Review №14

They did what I needed. Everything running great.

yo
Review №15

Great longstanding business, very helpful and great service.

sa
Review №16

Great place to get a flat fixed. Got two fixed for 32$ which is very fair IMO. The work place is a little unprofessional and not well maintained but you get what you pay for. Would definitely come again.

Br
Review №17

Quick, very mechanically intelligent and more than fair prices

Di
Review №18

Went in to one tire replaced thats rock tore up...he looked at remaining three, said they looked worn inside, we turned wheel looked @other side, &decided all four New would be best...HL is ok in my book..

He
Review №19

Great Service and Professional

Je
Review №20

Damaged a $400 rim and denied responsibility. Would not recommend!

He
Review №21

At the beginning of summer, I brought my vehicle in because it was slipping a little on bumps or uneven road. I asked them to look at my shocks when I got there. I also asked them again when they came out and told me I needed new tires and an alignment. When I asked the second time, they told me that they would have to take everything off to look at them and basically that they werent going to do that. They had an advertisement or information board that talked about when you might need new shocks. When I brought up that information to the man at the desk, he said no it didnt sound like I needed shocks. As I paid for the tires, alignment and oil change, it felt like a pat on my back like its okay, we know what we are talking about. It seemed to be a little better after the new tires. A few weeks later we went on a cross country drive. Every time the van hit a bump, the car seemed to skid or catch air for a minute. Once we got to our destination we took it to a tire center. They told us that one of our back shocks was totally shot and we had to replace it. We will be going somewhere else in the future.

We
Review №22

Nice and friendly

Je
Review №23

Got right in. Fixed a flat at a reasonable price. Got right out. I would recommend highly.

Da
Review №24

Darrell and the crew really know their job. You get excellent service, all your questions answered, and straightforward, honest, and knowledgeable replies. I highly recommend them!

De
Review №25

Front end alignment was quick and great people

Jo
Review №26

Clean place. Quick friendly service. What more can you ask for at a tie shop. Was pleased with their work.

Ri
Review №27

Great place real friendly will definitely be using them again

Ja
Review №28

They are time efficient and friendly people 😁 Take pride in their work.

ch
Review №29

No thanks

Ro
Review №30

Awesome service, I drop the car off and they get it done! They have had my trust for 15 yrs and continue to do a great job!

Sh
Review №31

The guys here were very helpful. Had an unusual fire size and got us in right away!

Ka
Review №32

Excellent service and good prices. If you live or work in town they will come and pick up your vehicle at no extra cost.

Pa
Review №33

I had to get my tires replaced and it was quick and cheap but good quality too.

Sa
Review №34

Quick service, reasonable price, and informative. Cant ask for much more than this.

Ri
Review №35

These guys were GREAT! They fixed my leaking tire and aligned my front end guickly! And they are real friendly, too!

Ji
Review №36

My alignment was done quick and the guys were friendly

Du
Review №37

Wanted to charge me more money then what the services were worth. Went to Latino Tires on main street, was there a short amount of time and got better quality work for half the price. Ill never go anywhere else again.

Ka
Review №38

I was well taken care of and fast. Always good service

Ka
Review №39

Very fairly priced and fast service. Even gave me a ride back to my car after taking a wheel there to get the tire replaced.

Ja
Review №40

Got the job done accurately and in a timely manner. Very professional, honest, and trustworthy.

Ca
Review №41

Have gone here for years because I know everything will be done right.

Mi
Review №42

Good prices and FAST service! Will use them again.

Da
Review №43

Quick service. They dont talk much, but they know their jobs.

Go
Review №44

Fast, friendly, knowledgeable, trustworthy. Everything you need when shopping for tires and basic automotive maintenance and repair.

cl
Review №45

Good place to deal with

Sa
Review №46

Good place to get tires

Ke
Review №47

Good prices and great service!

Tr
Review №48

Were very friendly and got us in quickly

Ki
Review №49

Good service and price

Ke
Review №50

Darrell and guys take care of customers

pa
Review №51

Was told I could come in today at noon came by and they said they cant do it

He
Review №52

The best Tire company in Arkansas

Je
Review №53

Theyre way over priced.

ca
Review №54

Excellent, fair, knowlegable, friendly service

Ru
Review №55

Great service!

Co
Review №56

Great place

pa
Review №57

Very friendly staff

Information
5 Photos
57 Comments
4.4 Rating
  • Address:2113 Hwy 412 West, Siloam Springs, AR 72761, United States
  • Site:https://bentoncountytire.com/
  • Phone:+1 479-524-3538
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations