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OGD™ Overhead Garage Door
227 S Travis St #12, Sherman, TX 75090, United States
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OGD™ Overhead Garage Door
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Fr
Review №1

The service was excellent. They do good work. But, they were going to charge me $810 for less then 2 hours worth of work--no parts, only service. I compalined and they reduced it to $680. This was still a ridiculous amount of money for the time involved. Will find someone else next time.

li
Review №2

Cory was prompt & did a fantastic job explaining options & repairing our garage doors. Highly recommended this company. Great service & very polite people from receptionist to tech!

Va
Review №3

Great service! Quick to get me an appointment. They kept in touch on eta and I didnt have to wait around all day. Cory gave me an estimate before he started and explained everything that needed to be done to fix the door. No surprises. Would recommend if your garage door calls it quits.

Sc
Review №4

Cory Potter repaired my garage door. He was very responsive and the repair was completed quickly. Cory was friendly, professional and I will definitely continue to use ODG in the future. Thanks!

Pr
Review №5

I phoned OGD ten minutes before closing with a broken opener. By 6:00 p.m. the following day everything was installed, ready to use. Cory Potter, technician was very knowledgeable, professional, polite and patient with my puppies under foot.I highly recommend OGD.

Gr
Review №6

Brain Cook was very upfront and honest about what needed to be repaired and the price. Very good service.

Ro
Review №7

I question any company that charges you to provide a quote for new doors. They came out and measured the inside openings of the garage doors. Thats it! I was able to provide this info over the phone. So i am not sure why they had to do this. Then they provided me with a quote that was twice the amount of another local installer. Buyer beware!

Je
Review №8

Once I called them, the technician came out right away. Not only did he take care of the problem, but he inspected the door to make sure it was safe and in good working condition (it’s a new house). Then, he did some preventative maintenance on the door. He was very kind and respectful.

So
Review №9

Cory our tech was very friendly, fast and friendly. I would recommend OGD for sure. Also it was a good price which is great.

Jo
Review №10

Super job. Quick response time their within 45 minutes from when I called.The tech was very personable and had great knowledge. It was a pleasure and one of the best service calls that I have had. Cause I am 70 years old great people.

st
Review №11

1st guy out was super nice. Gave me the info that he thought was best for my opener. Being a mew build,it was rewired for a conventional overhead. He said I needed a jack opener. Price was high but I agreed. Next trip out another guy came and said I needed a conventional overhead opener. That was confusing for me but when he came and installed, he did a heck of a great job. Im so happy he was sent out instead of the 1st guy. Id give guy #2 10 stars but guy #1 needs about 2 plus some training. Seems to be a solid customer and the guy that did the work I just have great things to say about him.

mi
Review №12

They came in a week ago and installed a great door, and forgot 1 part. I called the next day and they immediately had me back on the schedule and now it all looks and works great!

Ga
Review №13

Same day service and exceptional price along with impeccable service. They had to drive 30 miles to get to my house and it only took the service tech about 45 minutes to straighten out the track and replace all the rollers. Best service ever!

Th
Review №14

Called OGD for repair service and their technician Bryan, arrived in about 2 hours, after keeping me informed as to when to expect him. He determined the problem with my garage opener and gave me several options. I chose an option and he then gave me an estimate on the cost. He was very courteous and professional. Very pleased with OGD and wish that more companies had the customer service that this one does!! Would give them a ‘double 10’ rating!!

Ja
Review №15

The technician that came to my house was very knowledgeable and was able to analyze my problem and fix both my doors quickly. I am very happy with the job he did and wish I had called sooner.

Jo
Review №16

I had an issue with my garage door arm pulling out of the mounting bracket on the door. A friend referred OGD to me and when I called, they were able to come the same day. The technician was supposed to arrive between 4-6pm and he arrived several minutes before 4pm. The technician was very thorough in his assessment of my garage door and was able to show that my garage door needed added tension on the springs, as well as the obvious problem. He provided me with a quote that I believed was fair, and I authorized the repairs. He quickly got to work and had the job completed in a timely manner. The technician was very personable and professional. I would highly recommend OGD to any of my friends or family.

N
Review №17

Had such a great experience! They are the best at what they do.

Aa
Review №18

The technician (Cody) allowed me to watch the entire installation and repair process and explained why things were being done and why they were necessary. VERY efficient, VERY communicative, and EXTREMELY professional! I would recommend OGD to anyone needing garage door repair, renewal, and refreshing.

Du
Review №19

I contacted OGD based on online reviews. I must say, they exceeded the reviews!! They were absolutely perfect!! Bryan, our expert came out to assist us. He was ON TIME, knowledgeable, friendly, explanatory and not the least bit pushy. He explained, in depth, all of our options so we could make an informed decision, based on his expertise and assessment. He took care of every aspect of setting it up prior to leaving. Everything is ordered, repair date set up, paid and receipt for services. I HIGHLY RECOMMEND OGD and Bryan for any garage door needs. This is how a business should be ran!! Thank you for your above excellent customer service OGD!! You have earned a lifelong customer and I will be referring all my friends and family with any similar needs. YOU GUYS ROCK!!!Sincerely,Dustin

Ro
Review №20

Technician was prompt and very knowledgeable.He explained to me my options and was very personable.

Ku
Review №21

Brian has come out twice and is amazing!! I can honestly say there are two places, one being OGD that I know I can trust. I never feel like they take advantage of the situation. They let me know exactly what’s wrong and what needs to be done. They are so honest and do a wonderful job. Happy to be there customer.

Ro
Review №22

Just had our garage door opener replaced by OGD of Sherman Texas. They were prompt in responding to my request to troubleshoot our opener problem issues. The technician, Bryan, was personable and very knowledgeable. I was provided an in-depth invoice of the needed work to submit to my Home Warranty Company.After approval, Bryan was back immediately to complete the repairs. Every aspect of dealing with OGD was outstanding! So glad I had a local company that could provide such great customer service and knowledgeable technician. Thanks Bryan and OGD!

Do
Review №23

Bryan Cook was an excellent man to be sent on this job. Well spoken and seemingly knowledgeable, he went over all I needed to know about the new door opener. He answered questions and did his work in a timely fashion. By lubricating the door, which was squeaky, I felt he went beyond duty, and I was quite pleased with all facets of his work and manner. Thank you.

Ed
Review №24

Great and professional lob by your technician. Arrived on time, quickly diagnosed problem and provided me with an estimate. Performed required work quickly and double checked his work. Would use again.

Bl
Review №25

Called OGD and they got to my house two hours later and got both of my garage doors fixed with no issues! Awesome service and technician at a reasonable price!

Kr
Review №26

I had a great experience! I called one afternoon, and they could fit me in the next morning. Bryan had the product on his truck and installed it, showed me how to use it, inspected my door and cleaned up his mess. He did this all in less than and hour and a half. He was very cognitive of social distancing. Bryan was polite and very informative. He explained why I was having the trouble with my existing opener and gave me several options explaining in the detail the differences. I was quite pleased with the experience and will certainly call OGD the next time. (They replaced my garage door many years ago when it was damaged).

De
Review №27

I have used OGDs services twice and they have been wonderful. The most recent was for broken coils. Called at 7:30 pm the night before and at 8 am the following morning someone was at my door and had me all set within an hour. Both service techs were friendly and pleasant to speak with.

De
Review №28

The service was great. Good communication before and after the service. Tech explained every step and what I could do to extend the life of my door. I would highly recommend OGD for your garage door needs.

Ka
Review №29

10 out of 10 Bryan was on time and checked everything out willing to work with me. I would recommend your company to anyone.

Ly
Review №30

Bryan was great. He thoroughly explained everything. He did wonderful work.

Ja
Review №31

My service guy was Extremely nice and informative.We have used overhead doors from more than 40 years and never been Dissatisfied.Have no reason to doubt when the new door comes n, we will have the same great service

Le
Review №32

Cory was awesome! Extremely helpful!

Ll
Review №33

Technician was very good and knowledgeable. Had my door fixed in a short time. Didn’t try to force an up sell.

Jo
Review №34

Very pleased. Brian was very good.

Ph
Review №35

Cory potter did a great job, very professional, and nice.

Sh
Review №36

Extremely fast response... same day within a few hours. Did a great job! Very courteous.

Br
Review №37

Very profession and helpful

Da
Review №38

The technician shared sufficient detail and explained the process and options. The work was done quickly and efficiently. Thanks for a great experience.

Ja
Review №39

Super-fast response. Field tech was super-nice and very skilled. The labor seems a little pricey, but it’s probably market appropriate and I sure don’t have the skillset necessary to fix it myself. As long as they keep sending field techs like this one, I’ll keep using them.

Li
Review №40

Quick fix!

Ga
Review №41

Did a great job. They definitely know what their doing

Ka
Review №42

We had a great experience with the rep. He had all the info we needed & choices we could make. Very satisfied.

Br
Review №43

I give my experience with Sherman Overhead Garage Door 5 stars! Not only were they friendly when I called, they were professional and ON TIME (which seems hard to come by these days). I was very pleased with not only their attitude, but their knowledge of their product. Thank you guys for helping us out! WE will definitely be using you again in the future!

Ju
Review №44

The service call was done the same day.The tech was very polite, knowledgeable.He explained all the steps, made me aware of other things that could help with our doors.Job was done very efficiently.

Cl
Review №45

They called ahead to let me know they were on the way, and were prompt. Quickly evaluated the problem and gave me a quote on the spot. The tech was clean, pleasent, and professional. He was able to finish the work quickly and get the door working like new.

Am
Review №46

Our service guy went above and beyond. Fixed our door the same day and saved us money!! Would highly recommend. Another company would not fix and said the whole door needed replace to the tune of $3000. This company fixed for $2500 less and our door (did not have to have a new one) is working better than it ever has.

Ja
Review №47

Service was set within 24 hours of call. Tech, Brian, was prompt, courteous, and professional. Can gladly recommend this company.

Ja
Review №48

Did a professional job. Very patient even though it was 5:30 and they had 3 more calls to go. I would highly recommend.

Ph
Review №49

5 and above he’s a very nice guy, Thank you!

To
Review №50

The technician that came out was very polite and informative. The reason for 1 star is that I originally called on sat morning and setup an appt that was supposed to be between 1 and 5 later that day. After not hearing back from anyone by 5 I called back only to be told that no one was going to be able to come out and I would need to reschedule for sun between 9 and 12. After showing up the technician went over the door with me and agreed that the springs needed to be replaced. He then quoted me $500 to replace the springs. I asked prior to anyone coming out for a quote to replace the springs since I knew that was what was wrong but was only told it would be a $35 service charge to come out and after that I would get the quote from the technician. I had springs replaced before by another company and it was only $200 so I felt the $500 price was too steep and the fact I had to pay $35 for someone to come out and tell me what I already was ridiculous. I called a local company and they were out at 7 am when they said they would be here and replaced the springs for the same $200.

Ba
Review №51

Responded to call very quickly. Problem resolved same day. Excellent technician and service. Very pleased.

Jo
Review №52

Great price and super fast service.

Ja
Review №53

I like this feature thank you for working with me on the payment and he did a wonderful job.

SA
Review №54

Garage door opener snapped its bracket, trapping the car in the garage. Trying to unlatch the drive and manually open the door proved something else was wrong. I could not lift it a quarter of an inch.I installed anew opener in order to get the car out, but I knew there was still a major problem.It’s now Saturday morning and requested a Monday appointment to have the door looked st. Within an hour I had a return call and that a repair tech could look st it that day.. door springs replaced along with a few other items. Took about three hours to get things back to normal.Very fast service and tech had everything needed on his truck. Great service!

Be
Review №55

Fantastic service, very nice and informative. Will always call them when we have trouble with garage door.

Br
Review №56

Great experience

Ch
Review №57

These guys were incredible. Had an emergency early in the morning. My vehicle was trapped in my garage. They sent a technician out in thirty minutes and had the repair done in the next half hour. Extremely pleased with the service. Will definitely recommend them in the future!!

Ch
Review №58

The tension spring broke on my garage door during the morning. I called Overhead Garage Door and they sent a repairman out that afternoon. He replaced the springs in both doors (the other was on borrowed time!) as well as the rollers in about an hour! I was very happy with the service especially the expediency! I would definitely recommend this company.

Da
Review №59

I broke the garage door in the morning and they were there that afternoon to fix it! Did a great job. Quick and thorough.

Ke
Review №60

Had a broken spring. Called overhead door and three hours later it was fixed to include the upgrades I requested. Everyone was very polite and respectful . Would recommend them to evenyone

Sa
Review №61

My husband and I used Overhead Garage Door for our home in Oklahoma City. My dear friend Cynthia wanted to leave a review for the home she just moved out of in Sherman as she can no longer type. The young man was very nice, prompt and looked like her grandson.

Wa
Review №62

I see from the other three reviews they do good work, but I wouldnt know. I talked to them two different times to work on a rent house I own in Anna. Both times they told me they would contact the tenant to schedule a time to work on the garage doors. Both times (about a week apart) they never did according to my tenant. First time I spoke with Ian. Next time to Dan. I called another place who called my tenant that day and scheduled the work..

Ra
Review №63

My technician, Brian, call to let me know he would arrive in 30 minutes. Upon arrival, he survived the problem, checked for any causes and gave me a price for the job. After the price was agreed to, it took him about an hour to replace 6 hinges and 2 springs. He also re-rest the adjustments on the opener. Everything was done very professionally.

Wi
Review №64

I was recently looking to purchase a new garage door for my home, and after shopping around and getting bids from several companies I decided to use Overhead Garage Door Company. The prices were very reasonable and the service was top notch. I would highly recommend Overhead Garage Door to anyone who is in the market for a new garage door. I look forward to working with them again in the future.

Ch
Review №65

Excellent job

Ez
Review №66

Quality work done same day. Nothing was sold to me that wasn’t needed. Both service techs were really professional. I would recommend them to friends and family

Br
Review №67

The guys over at OGD are extremely professional, efficient and competitively priced. They replaced my door about a year ago and about 2 months later the owner called to see how everything was working and holding up. Highly recommended.

Ta
Review №68

Adam was super helpful. What I thought could turn into a several thousand dollar re-install was only a couple hundred dollar fix thanks to his help.

Di
Review №69

Overhead Garage Door gave me the best quality materials at the best price! The gentlemen that came was very well mannered. They will have my business from now on!

Va
Review №70

On time, very friendly! Did a great job fixing our door! Very happy!

Ci
Review №71

My technician was very professional, explaining everything in detail. Awesome company!

Su
Review №72

We were very pleased with their service and their timely visit for a service call. The technician was very knowledgeable!

Ro
Review №73

The technician confirmed the arrival time, arrived when he said he would and completed the repair in a timely manner.

Je
Review №74

Excellent service! Very helpful!

Be
Review №75

I dont usually do reviews but had to from the time I called til job was done waswas amaz the tech was fast and knowledgeable I highly recommend them for anyone needing repairs or Installation

Da
Review №76

Great experience. They fixed my garage door within 24 hours of my call.

Co
Review №77

Great price for the service done to my garage door...,

Be
Review №78

After using another local company (big mistake), I turned to Overhead Garage Door to fix my door at a reasonable cost. They came out the very next day and helped get my moms door working. I regret not using them the first time, but glad I had a good experience with this company and it changed my mind about service companies in general. Note to self and others out there - do your research and find a good company.

An
Review №79

Adam was a great technician. He was knowledgeable and friendly.

Da
Review №80

This company is a rip off. I called them to repair my chamberlain liftmaster. They showed up an hour late, spent 6 seconds looking at the unit - not the broken part and said it couldn’t be repaired bu they could install a new one for $500. I said I just wanted this one repaired. The tech said the part isn’t made anymore. I had him call his manager who said the same thing.I opened my amazon app, typed in the name and model of the opener and “coupler” $7.95 shipped prime. Fits all screw type openers from 1995 to preset. I only paid them $45 for the service call fee. Wish I hadn’t.These are the kind of people that prey on older people and upsell wealthy. Im a disabled vet and they did their best to rip me off. Shame on them.Stay away from these crooks.

Je
Review №81

Great service done quickly and at a great price.

Ma
Review №82

Very professional and very good customer service.

He
Review №83

Great customer service on suggestions for a extended warranty

Sa
Review №84

Customer service at OGD is unlike anywhere else. The time they take to walk you through exactly what they are doing really makes you know you hired the right garage door specialist. Other companies I have used in the past just handed over a bill leaving me to wonder what in the heck did I just pay for. I will never use anyone but OGD.

An
Review №85

OGS has been a great contractor for me in Sherman. My door broke in the morning and I couldnt get my car out to get to work, and OGD came almost immediately, fixed the door and I still made my meeting that morning! Great quick service at an affordable price. Would recommend OGD to anyone in need of a new door or service at their house or business!Andy

SA
Review №86

Great communication and service.

Ke
Review №87

Door broke in in AM, called Overhead, they were here at 12:30 pm, gave me an estimate that I was happy with and 2 hours later door was repaired. Great tech ad service.

Tr
Review №88

Same day service, even in awful freezing rain! Had our garage door repaired- in and out- in under an hour. Gentleman couldn’t have been more professional & polite. Thank you!

Da
Review №89

Great service guy, fast and very knowledgeable.

Ju
Review №90

Mt garage door is working wonderfully steve was fantastic

De
Review №91

Tech was there bright and early to fix the problem and price was fair.

Fr
Review №92

Jaime was great, my garage is all better again

Sa
Review №93

Fast and efficient, came within 30 minutes.

Wi
Review №94

Best service in town....

Be
Review №95

He is excellent

Ja
Review №96

Extremely outstanding job.

Gl
Review №97

Tech was very informative on what may be the problem.

Al
Review №98

Excellent!!!! great guy

Te
Review №99

Job well done.Thanks!!!

Bi
Review №100

He was great!!!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:227 S Travis St #12, Sherman, TX 75090, United States
  • Site:https://overheadgaragedoorllc.com/locations/sherman-denison/?utm_source=google&utm_medium=organic&utm_campaign=sherman%20denison%20gmb
  • Phone:+1 903-771-0081
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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