Wow, Service, Service, Service. Very nice people with the goal of taking care of you the customer. Great Company!
Very helpful!! They helped me get a couple of bolts off and I will go back with other car needs
Great service. Always ready to help. The best place to go in Shelbyville. You will love the owners!! They are the best!!
Great people who will treat you right.
Great prices and courteous service. Miss. Dawn is busy but takes the time to get to know you and make your experience pleasant. It was time for new tires on my Ford Fusion and Tire & Muffler USA had the beat deal and service! I love supporting local businesses!
They take their sweet time but theyre cheap and do a good job
Thank you for good quality service, had tire and rim troubles. Took care of me in no time and explained to me what was going. Just dont know what a blessing yall was for me at that time. Thank you again. Telling everyone I Know
Stopped in to get an oil change, and it was super speedy with great service! I also asked about tires on the car, and they went above and beyond to make sure I knew exact prices and what not. Will definitely be back for all my future service needs!
I work there and service is best quality
Nice people, excellent work.
Excellent service! We were from out of town and they were very accommodating!
They fixed my flat and put it on, without changing me. Then one young man even told me a good place to buy used tires. All the employees were friendly, said hello. I highly recommend this place to everyone!. I know I will be a loyal customer from now on.
Ken was a large help in making a welding repair on my 1998 jeep and replacing bolts for steering gearbox. Price was very reasonable.
Patched our work truck tire for free! Good service would highly recommend this place.
Always great customer service
This is the place to go. Once again they done a great job getting my car fixed
They are very good people they will help you out I recommend everybody needs to go to them for your tires anything mufflers anything go to them they are really awesome people
Very nice people. I had to install a new battery. the only problem was it took about 4 hours. But they got the job done. I guess they had to wait on Oreillys to bring them parts which kind of messed up my day. Other than that fairly reasonable prices . I will be back If I have car problems in this area
Great service and nice people, very friendly does good work . Thanks Eddie
Very nice and friendly. Done the work in a timely manner
Well, its a long story. Used tire buyer, and they shipped the tires to this place.I had went the morning the tires were supposed to be delivered, told the guy we were leaving for Florida in the morning and needed to get a tire before I went. He told me they mite come in this afternoon to be patient and they would let me know. Never did hear from them so I went and got a used tire, this was on a Thursday, that Monday, I looked at my email, and seen they were delivered, not me upset, but hey no biggie, never did hear from them saying they had my tires, so I called on Wednesday to see if I could get them put on, and a alignment as well, Made an appointment for Friday at 10 to put the tires on and 11 for the alignment, so it would be ready at 12, drop it off, go get something to eat, come back at 12, just for them to tell me it would be another few hours before they could do the alignment, I couldnt waist my day, I had to go to work. But if they wouldve let me known at 11, that they couldnt do the alignment I couldve gotten it done somewhere else. I get ready to leave guy pulls it up, and says oh by the way your tire light is on, I ask him what was the deal with it, because it wasnt on when I pulled in here? He said Im just a laborer, but if you need to get it looked at they could put it on the machine, but it would cost money. By this time Im upset, I tell him no it aint, he said I needed to talk to the guy at the desk, so 30 mins later, after i tell the guy what i need, Thank you Google, another guy comes out and fixes it. So now Im at 3 hours just to get 4 tires put on, which is why I made an appointment in the first place to avoid. I will not return..
Takes 3 hrs to put two tires bs
Dawn, Ken and the guys are great! Fast, courteous, friendly service! Thanks again!
This place has changed my attitude about service people. The team that worked on my car made sure everything was perfect before they let me leave. The manager worked for me with the owners to make sure I got the best deal possible . While I waited on my car I witnessed many occasions that service and cost was more than fair to several customers. My thanks to all there for saving me lots of money.
We took my van (2001 Mazda mpv) in with some huge major issues. Hopeful we just needed a catalytic converter but knew she was having some insanely major issues. These wonderful people never gave up getting her running right again!! They tried one thing after another after another and at the end-when I was able to go pick her up- she runs better than she has since I bought her!!! Thank you so so much guys for never giving up!!! As a single mother going to school this van is so very important to us :) I truly can never say thank you enough.
Good mechanics. Friendly staff. Good selection of tires and excellant exhaust work!
Jesse was the sweetest! He took me to work so I didn’t have to wait on my battery repair! They also didn’t charge a penny to fix my battery connector when other places wanted 100$ plus. I would recommend them to anyone! Thanks again Jesse❤️
It was a Monday, and I know that things can go wrong so Im going to giveem the benefit of the doubt....... Edit:Thats how I began my previous review. Then the folks at Tire & Muffler contacted me and suggested that we try again. So we did.I wasnt looking for a high mileage tire for my old pickup truck, I wanted a good value: reasonable price, smooth ride, fair handling and basically trouble free operation. I feel like my initial needs have been met. The tires that I purchased are not winter tires; they are summer highway tires and, honestly, thats what I need 90% of the time.If these nice people provide the service, as advertised, on my purchase, then my future edited review will be:Awesome.
This place is awesome! Everyone is great to deal with. Wouldnt hesitate to recommend them to anyone...keep it up!!
Receptionist was so incredibly RUDE this morning, if there had of been anyone else who could have done what we needed fixed today I would have went. I hated to give them any of my hard earned money.
Outstanding customer service, fair prices, and qualified, helpful staff. Tire and Muffler USA is my choice shop when I dont have time to work on my vehicle myself. I appreciate their honesty and dedication to their customers. My fuel pump went out on 231 south 7:30 at night. Called the shop at 7:30 the next day, they recommended a tow from Rays Towing (also outstanding) and they had it fixed by 2:00 the next day. Great staff! Keep up the good work guys! And thanks for fixing my truck!- Justin
Good place for car repairs.
It was great.The service was great. I would recommend it to friends and family!
Friendly, honest, great people!
Excellent service changed our flat.new tire was very reasonable
For all your car/truck needs, go see Dawn and let the guys fix you up! Excellent service!
Fantastic experience, friendly staff and quick service. Highly recommend these guys
Good service. they fixed my brakes,,nice job
I highly recommend Tire & Muffler USA their staff and employees take pride in their work and providing value to each customer.
The mechanics took the time to discuss options and explain the need for the services they recommended. I appreciated the fact that they were willing to prioritize certain work and not rush me into doing everything at once.
Very nice and friendly people! They didnt even charge me to fix a nail in my tire. Best place in town!
Very helpful and fair mechanics. They wont cheat you. Very informative.
Service is great and staff is amazing....
Always great service.
First time doing business here. Took a day longer to get in tires I ordered but when they came in the service was excellent, fast friendly people. I am now a loyal customer who will not hesitate to recommend you to my friends. Thank you!
A week ago Saturday I had a blow out I am crippled and could not change it out I called greens towing had my truck towed to usa tire and drop off they had to order a tire when they got tire in they changed it out I told the them I had to get a driver they said not to worry they delivered my truck at no charge to me unbelievable great people )
Great, honest people. Budget Brakes in Murfreesboro tried to take advantage of me not knowing much about cars and told me my repair would cost $550. In reality, I was just paranoid about my brakes and they’re just fine. Any time I need car help, I’ll be going here.
The shower best service in town. Love this place
WOW .. ..after getting a $320 tire mounted only to find out my $300 wheel has been scraped and deep chunks taking out from their tire machine and they say they will need the wheel for a couple days so they can weld and grind on the wheel to try to make it look new🤬 after buying $1500 tires you think they would be a little more concerned. .there goes a customer
I would recommend Tire USA to everyone! Excellent service, friendly, trustworthy & affordable prices. A VERY satisfied customer!!
Needed brakes and rotors on the fly, I was in and out lil over 30 minutes. Loved the fact that they had multiple electric sockets because I walked in with a dead phone. Thanks very much.
Great service. Friendly staff.. had wheels and tires ordered and put on my truck. They politely showed the wheels before they put on. Its honesty like that l... that goes a long way
Came in with a loose heat shield and they quickly solved my problem and didn’t charge me for their work. Treated me very nicely since I was from out of town. Highly recommend them
Revised 2/11/2020Had a great experience from them today. I put very few miles on my vehicle, around 2300 per year. I finally took my truck in to have tires balanced and rotated that I bought from them in November 2016. I originally purchased their lifetime service agreement so there was no charge today. I need to add, Ive had a problem with drivers front going flat for about a year now. Ive brought it in numerous times to get the tire reflated and never been charged. Once they even carefully checked the tire and told me there is a minor flaw in the rim causing the issue. Today they removed that tire from the rim and roughed up the contact points with the tires all the way around, remounted the tire with a sealant, balanced it then did a normal balance & rotate the tires. Also, I am now disabled so I had a friend who works at a nearby business drive the truck to work. The guys at Tire Muffler picked up and dropped off the truck to his workplace. NONE OF THIS WAS I CHARGED FOR! I have depended on them for nearly 10 years since moving to Shelbyville. I had one visit with a hiccup but otherwise every visit has been handled with kindness and professionalism. These guys definitely go out of their way to make their customers happy and I can say without hesitation that from me, they have a customer for life!
Took my truck in to have tire rotating did great job on drivers side passenger side never it wasnt touched so had to go back next day to fix.
I always have a great experience there, & today was no different. I would & do highly recommend my friends to go there for service.
They do more talking than working smh. The lady at the front desk was really rude on arrival. Also they tracked mud all in the floor mat.
Owners are very friendly. Even though.my.husband works here I would recommend this place even if he didnt. They get the work done quickly.
Love u s a tire. Nice ppl great prices. Very helpful. Been going to them for yrs now and they have never done me wrong.
Great service got all new tires and brakes and alignment. Best shop aroundAmanda reid3/6/19
Great customer service and great job. Fast and friendly. Just earned a life long customer!
Very busy; great service!
Went and got my brakes done they forgot to bleed the air out. Called up there to tell them the problem and they basically said its cool. Lost a customer guys
They treat you very good
Ive been coming here for years! I absolutely love them and their dedicated hard work! Always there when I need them!!!!
Needed a tire fast and they got me one mounted in about 10 minutes.
Excellent service and great customer service.
The customer service is always great! The service on all of my vehicles is always great! The service prices are very reasonable and competitive!
The the Great place to buy your tires & service your vehicles & We just love the owners. They make you feel right at home! !
As always, extremely good service. I always recommend Tire and Muffler USA to everyone I know.
Great to deal with! Always spot on with the work they do. A+
Always fair and knowledgeable. Good service.
Good job,friendly service.Be patient its worth a little wait time.
Great honest people here!
Great customer service!! Reasonable prices and we got in and out in no time.
Very professional and great staff! They were a huge help and I highly recommend them for all of your maintenance and repair needs.
Wendy and Darren are the best! You will always get the best service and the best products.
Awesome place and prices are pretty good. The people here are super nice.
Always treat me and my vehicle right.
The people who work here are great and always do a good job.
They are great there always go beyond to help you
The BEST, forget the rest! Awesome staff and service. AAAAA++++++±++++++++
Best tire shop in Shelbyville as far as Im concerned. The people are a pleasure to work with.
Great and friendly service, with a clean, nice environment! would highly recommend!
Great service friendly home town folks.
Awesome place to get the perfect Car ♥
Awesome guys. Darren is great! Cant beat them!
Excellent! Good service by good people!
All these places usually suck but this one takes the cake. Took an hour and 35 minutes to fix a tire leak which I was told would take 10-15 minutes to fix. Then they try to give me some bs excuse about how it’s going to take a little bit longer.
Good so far. Wait to see how car last
Very nice and great service. ...waiting ar e a very clean
Great friendly buisness, had a small hiccup with my car at first, but these people here are doing everything to make it right and that means a lot.
I have found them to be honest and fair!
Excellent customer service and fair prices
Knowledgeable good price great staff
They are always nice and know exactly what they are doing. Only place I take my cars to for repairs and oil changes.
Good and fast service
Great place to get work done!!!
Wonderful customer service
Idiots plan and simple. Drive to murfreesboro before using