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Mach 1PC
223 S Harrison St, Shelbyville, IN 46176, United States
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Mach 1PC
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Ke
Review №1

Randy went above and beyond. He repaired my work laptop extremely fast and got me going again for a fair price! Also showed me how to stay up to date and keep my pc healthy. Highly recommend if you need a refurbished computer or need your fixed.

Po
Review №2

I would recommend Mach 1PC to anyone looking to buy new or just repair or update older computer systems. Even under stress (dealing with me), Randy, (bless his heart) was pretty busy the day I visited, he was the only Tech in the store at the time, I was impressed. Even with my limited computer knowledge, I felt enlightened once Randy explained why my laptop would never be a gaming laptop. AND he tolerated my sarcasm (not everyone can do that). Im not sure where Scott Polston was, I never did see him, he must think hes the boss or something. Overall, an outstanding visit to the computer store, laptop repaired, got some puter education & had a little fun. What are you waiting for? Go see Scott & Randy, MY Mach 1PC Computer Team!!!

Th
Review №3

Scott has been working on my computers for quite a few years... Ive always received top notch service from Mach 1... His technicians are very very knowledgeable in the computer field... It is the only place that I will take any of my computers for service... Turn around is very quick, and their prices are very reasonable...

Pa
Review №4

Im kind of partial to this place. I only get to visit about once a year, but they are always ready to help me with a computer issue, or help select I product I need or want! Thanks Fellas!

Wi
Review №5

Great experience, nice and helpful people, reasonable prices, would definitely go back.

Mi
Review №6

Went in for a laptop chargerAnd the employee went above and beyond to help

Ja
Review №7

A while back I used their service, they charged a crazy amount for a laptop ram replacement and they replaced my broken laptop screen with a new scratched screen and had a couple dead pixels on it.I will never go back to Mach 1PC

Me
Review №8

My family and I have used Mach 1PC several times ranging from PCs, Macs, and now a PS4. All of technology has come back clean and functioning at its best. A special thanks to Randy for giving to tips to keep my PS4 running at its best!

Cr
Review №9

Professional, friendly, fast, and reasonable. They have my business.

St
Review №10

Great people.

Ro
Review №11

I dont think they know how to check their email or they need to update their email on their website.

Lu
Review №12

Scott and staff and Mach1 PC are great! Helped me out immensely and I do appreciate everything they do. Great LOCAL business!

Ma
Review №13

Great people and I will be dealing with them more. They made my day with a lot of love.

Br
Review №14

I absolutely love this company I will bring my business from now on and refer friends and family members, there was a issue with my TV and they did there absolute best to make sure I got what I needed. A definitive go above and beyond company!!!!!

Br
Review №15

Called ahead asking if they had a specific product in stock and I had it in my hands as soon as I got through the door. Very nice people and great service.

Ti
Review №16

Randy is always quick to answer any questions you may have and goes above and beyond to help. Scott is always fair and very polite

th
Review №17

They do good work on all things electronics and a few parking spaces out front.

Ma
Review №18

Great service and they knew what they were doing. They fixed the hard drive in my laptop for a very reasonable price and even reinstalled Windows on my computer. Great company, great people, great service!

Br
Review №19

Great guy, went beyond expectations to get me up and running.

Co
Review №20

Great place for expert advice and service. Family owned and operated. Happy for them to see continued growth.

Le
Review №21

Professional and courteous staff with affordable prices!

Da
Review №22

What A company ! Aawesome!!!!!! They Really take care of their customers

Dr
Review №23

Good service, nice, kept me informed.

El
Review №24

Great people and good prices

Aa
Review №25

Very good for computer repair. Willing to work with you on price and options (generally). Also, no cost for initial troubleshooting. Their website is out of date (old mailing address) and doesnt have hours or other basic information.

Co
Review №26

Fair, honest, and very friendly

Ke
Review №27

Does excellent computer repair and excellent TV repairs also !! I highly recommend them for honest business dealings and very fair prices for the work they do !!

St
Review №28

Very affordable, very through and knowledgeable, great service, highly recommend.

Jo
Review №29

They will do whatever it takes to GET & KEEP your business...Great people,Great ServiceGrant & Tammy Thompson

Er
Review №30

At the request of one of their customers I accompanied them to Mach1 PC in Shelbyville. An iPad was brought to them to replace its battery. Mach1 PC sent it to Indianapolis to have this done. After the owner of the iPad picked it up, they noticed that something was wrong with the home button so they went back to Mach1 PC to have it repaired. The iPad owner let them know they werent comfortable with the iPad being sent back to the same place as before, but Mach1 PC sent it there anyway. This time when the iPad came back it had scratches on the screen. So Mach1 PC offered 2 options to the customer for their satisfaction and said that they were willing to hear a 3rd option. Each time an option was presented it was shot down. During this conversation with the owner of Mach1 PC he was getting very upset and one of the people with us was accused of attacking him and cutting him down, in which they responded that they werent doing that, only presenting the facts as they were. When I suggested an option on behalf of the customer that seemed fair, the owner of Mach1 PC didnt like that and then informed me that since I wasnt the customer he would no longer even converse with me and if I talked he would ask me to leave and if I didnt leave he would call the police and have them escort me out. I was shocked. It escalated very quickly as no one was arguing or doing anything to provoke this reaction. When I was told that he didnt want to speak to me, I said ok. I also said there would be no need to have anyone escort me out because if I was asked to leave then I would go. Well, he proceeded to speak to me and even ask me a question. When I started to respond to him, he cut me off and told me that he warned me not to talk and then ordered his son to call the police. Keep in mind I was only trying to respond to what he asked me and he also didnt even ask me to leave, just jumped straight to telling his son to call the police, which was not needed because I willingly left. When I mentioned that I was going to let people know how he ran his business, I was told that since hes known around town that no one would believe me and therefore think that Im the problem. My companions remained in Mach1 PC to finish their business. The owner proceeded to tell one of them that they better make sure I dont post any bad reviews, to which they responded that they had no control over that. He then again stated they better make sure I dont leave any bad reviews because if they saw any they would bring their lawyers in on it. To which my companion responded that that would be a lot of money he wouldnt want to spend. To that, the owner of Mach1 PC said it wouldnt bother him because he does work for these said lawyers. I also want to note that I left a one star review on Mach1 PCs Facebook page, but somehow the feature to leave reviews is now gone and subsequently all the reviews are gone as well. Ill be fair and say the owner and the customer came to an agreement. Not one that I personally think is fair but thats between them. However I still felt the need to leave a review so that others will know that a product was brought to them to work on and it came back twice in a worse condition both times. Also to threaten someone not to leave a bad review or you will involve your lawyers is bad business and unethical.

Ic
Review №31

Friendly, reasonable and good

da
Review №32

Very nice to deal with and straight forward

Ch
Review №33

Great service and integrity

Ch
Review №34

Have been there twice both times ask to get my number will call me back next day no phone call no answer completely just awful service

JO
Review №35

They suck

sc
Review №36

Only computer company I trust

Information
3 Photos
36 Comments
4.2 Rating
  • Address:223 S Harrison St, Shelbyville, IN 46176, United States
  • Site:http://mach1pc.com/
  • Phone:+1 317-398-3572
Categories
  • Computer service
  • Appliance store
  • Business networking company
  • Cell phone store
  • Computer networking center
  • Computer store
  • Internet service provider
  • Television repair service
  • Web hosting company
  • Website designer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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