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Countertop Solutions LLC
8257 Hedge Ln Terrace, Shawnee, KS 66227, United States
Comments
Mi
Review №1

Theyve been doing work for Higher Standard Renovations LLC here for several years and the guys always do us a fantastic job! Pricing is good, craftsmanship is superb, and always timely! Chris is very good at working through the project and helping us to obtain the ultimate goal of a happy customer!

ab
Review №2

I am so pleased with how my kitchen looks! Chris was very accommodating with my desires, and hesitations. The price was perfect and the installation was quick. Thanks so much for doing such a nice job!

Al
Review №3

Prompt, friendly service throughout the whole process... quality was great and same with the price... the installers were amazing, on time, quick and very professional. Would use them again!!

Di
Review №4

Its refreshing to know that there are still honest people out there. Chris took his time with us to make sure there was no gray area. He told us about some challenges he had with workers in the past but Luis and his helper are top notch. It is very obvious they know what they are doing. They are both very particular. We looked at a lot of other companies and this one was very transparent from start to finish.

Li
Review №5

Price was great. They told me what to expect and then delivered on their promise. Im so happy with how my counter tops turned out. I really appreciate how particular you were and how well you cleaned up when you were done. The installation crew I was told also did the fabrication. They deserve a special thanks.

Di
Review №6

Nightmare. When Chris came to estimate job he made all kinds of promises. But as he stood in my kitchen he said, “unlike others I walk the walk”. No empty promises. That’s all I got. Granite was not properly sealed and immediately began leaving spots. It started light gray and now ugly smudgy color. The worst thing was he continued to blame us. Seriously? I was as disappointed in his bad word as I am as the bad job. Would NEVER use him again! Btw, I have to give one star to post. But it was not earned.

KC
Review №7

Very appreciative for how quick they were able to install for us.

Ca
Review №8

Chris is very detail oriented. He promised he would tell me exactly what would be included and then break it down in his initial proposal and he did. I got to pick the exact material that is in my kitchen. Im so happy I called them. The installers are very professional and clean up well. Thanks so much.

St
Review №9

I looked at the review before mine and actually feel sorry for this company. Chris also told me when he was in my home that he had issues with employees and you could tell that he was really sorry. So I can tell you that I had such a pleasant experience from the very beginning. He was able to get me colors to look at and a website to see them. They want you to pick your own granite but at least I had got to check some off my list before I went that far. I live in St. Joe so time was everything. Thanks so much for my beautiful granite counter tops!

Pa
Review №10

I had to leave a review. The guys are great and I have seen other counter top installs. My wife and I chose this company as we flip houses and really wanted a company to work with that was affordable. They have more colors to offer. Broke everything down so I didnt have to wonder what I was getting. They will get all my future business.

Kr
Review №11

Excellent service and price. Professionals all around! They are a pleasure to do business with! This is the second house they have helped me with and it is always a great experience.

Br
Review №12

I was able to get a granite that looks very high end for less than other companies offered it for. The counters are beautiful. We plan on putting your name out in our neighborhood.

Ch
Review №13

I’ve used Countertop Solutions in two kitchens now, they’ve done an excellent job and have great customer service! I would definitely recommend them and would use them again without a doubt.

Da
Review №14

Just had new quartz counter top installed in our kitchen. Chris team did a fantastic job - very professional. I was also impressed with the quality. When other companies indicated a cut/seam would be required in our larger section - Chris cut the stone in one piece. Wife is happy - THANKS!

Pa
Review №15

Chris and his guys are very detailed. Im so happy with my new counter tops. They are very professional from the very first call I made. I highly recommend this group.

Al
Review №16

Countertop Solutions save the day, I was able to find the right color, price,service and the installers did a great job

na
Review №17

Thank you for paying close attention to the details and to all your guys for their hard work. My bathroom looks amazing!

Ty
Review №18

You may get a slightly lower price, but may also end up spending more to fix things.Our granite arrived with several course scratches that Chris said were ‘normal’...as if granite was a new surface we’d never been around. Our upstairs kitchen has 3x the granite they put in our basement and there are no ‘normal’ scratches to be found. We also paid extra to have our bar top suspended by metal brackets for support, only to watch it lean lower every day. You can place a pen on the bar top and watch it roll off with ease. When I asked Chris a few months back about the problem, and sent him pictures, he replied ‘I don’t know what we can do about it at this point, let me think about it and get back to you’..we never heard back. What’s frustrating beyond paying for poor work, is that Chris was a nice guy that made me feel comfortable about choosing them and ensured me this process would smooth. But from the initial estimate & measurement to the project itself, we never saw Chris. And there was no follow up after the job either. And now I’m looking at spending over $2,000 to fix this problem.Read reviews and ask lots of questions before choosing a granite installer. It’s an investment that you work hard for and it’s discouraging to be let down like this. I shouldn’t have to be spending my money to fix this. Make sure you work with someone that will stand behind their work, that’s imperative and what the best contractors will do.Happy to send pictures and talk further about our experience if anyone would like additional information.

Al
Review №19

I had a great experience and my tops are unbelievably beautiful. They are great to work with. I highly recommend.

Ro
Review №20

Weve used them for years on all our counter top projects. We had so many jobs this year and they were always able to get us done quickly.

Ja
Review №21

Wow how are these guys still in business.chris Reyes the owner is a absolute liar and does nothing he promises.they sent 2 different guys out two different times to template for granite which showed up after 8:30 at night and didn’t have a clue on what they were doing.had me unhook my water in kitchen and master bath and didn’t show up unti 4 days after they were scheduled to do it.we picked 2 slabs of granite that were matched together and they cut it wrong twice and wasted my granite.the second attempt my sink run piece was a foot too short and the sink hole was over my dish washer.they cut the same piece wrong twice.it was your worst nightmare dealing with these guys.we went 18 days without use of our kitchen and master bath before we got somebody else to come straighten out there mess.i had to fire him and get somebody else to finish half my kitchen.i had to go buy another slab and it doesn’t match perfect but it was what we had to do.they also go by the name of affordable granite.avoid this place or I guarantee you will have the same experience as us.

Information
21 Comments
1 Rating
  • Address:8257 Hedge Ln Terrace, Shawnee, KS 66227, United States
  • Phone:+1 913-231-3032
Categories
  • Countertop store
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