I recently my first custom PC ever from Lee at Hyper Computer and Battle Games, and Ill be a customer for life. Lee was very friendly, and especially honest and helpful when it came to selecting the correct parts, and ensuring I was selecting the correct components along the way. They offer great/fair warranties on anything they build/sale, and are always willing to help regardless of what your issue is. Plus, youre supporting local. Cant recommend enough for your PC/Laptop repair or purchase needs. 11 out 10.
I purchased a gaming PC a few months back and it was performing very well. Later on however, I came across some issues where my PC was freezing on startup and after running for a few hours.The Owner updated my bios and also helped me identify the program that may have been causing the freezes. My PC is back to running smoothly with no issues. Very satisfied with the customer service here.
Absolutely outstanding service and professionalism. Lee is a master of his craft and will get your machine back up and running in no time. Prices are great and they are always willing to beat competitors prices if you give them a chance. I will definitely be back.
Took my gaming PC in here about a year ago, fixed the issue within a day! Price was significantly lower than I expected. Have had 0 issues with my PC since taking my computer here. Owner is very polite & tells you exactly what is wrong, gives you the option to have it fixed there or go somewhere else. Of course I chose here!Then, I just recently brought my Work Laptop in after not being stuck on a color changing screen on boot up. They offer a free diagnostic, computer ended up being fine, did a check on everything got it booted back up and recommended software. Came out without paying a penny. This type of customer service is uncommon in this area of work. I would recommend this shop to anybody who is looking to upgrade part, build a Pc or is having any issues with their current setup!
The store gives good deals, and good advise to you about any software you are getting or having trouble with. The owner is also pretty cool in that he cleaned out my phone for free. This place deserves 5 stars for its great costumer service alone.
We had the chance to work with this awesome place for our commercial, Amazing customer service and great products, We would definitely recommend this place for all computer needs, the owner is a great guy,We look forward to working with them in future projects
Brought in a PC that wouldnt post. Lee diagnosed the problem and quoted me a great price to get it replaced. I had my computer back less than 48 Hours after i took it in. Fantastic shop they are running here. Future service and upgrades will be done here.
Excellent experience, honest and straightforward
Made my computer faster and set me up with anti virus for a good price.
I went into Hyper Computer ready to spend $250 on upgrading my son’s computer to make it able to play games. Lee told me I only needed a $45 part, and upgraded it on the spot! The computer works just like he said it would, now.Lee is generous with his time and expertise, and honest-a genuine professional in every sense of the word. You can’t go wrong taking your business here!
Lee knows everything about computers. A hidden gem about him is he is more more of a repairman then a salesman which is great. He never tries to up the bill. He will tell you the truth to each and every one of your questions....I have gone to him for years and couldn’t be happier. 5 stars!
Charles is da man! Came in there for a graphics card and he made sure I had everything to run it properly.
Great prices, fast customer service and professional.
I think the shop is great! The took care of my problem right away. They are fast and friendly!
Over the years I have bought multiple gaming computers/laptops for my sons from Hyper.Lee is amazing at what he does. He not only is the best computer expert ever. But he also has saved me money. He gets me the best bang for my buck !!!Lee is so trustworthy and thats hard to find in this industry.
Every time I have gone in for repair they are fast and inexpensive. I really appreciate Lee and everything he does.
My wifes laptop got infected with ransom ware. Called them up and he knew exactly what it was. Got the virus removed, security software installed, and other software updated. Very knowledgeable, and easy to work with. I will definitely be going back.
My acquaintance with computers has always been fraught. Seems my talent for messing up software, operating systems, temp files, and web portals is off the charts. And I cannot say how grateful I am that Lee Shaffer and HCBG have been my go-to heroes for a number of years. This afternoons hour-long plus remote fix-it session was a case in point. Lees calm diagnostics and exhaustive experience extends even to the exotic and bizarre situations I routinely encounter (or cause!). And it was all covered under the service repair warranty. Thank you Lee.
Bought a gaming PC a few years back. It still runs as I would hope. Charlie Is very knowledgeable and helpful in finding the right parts at the price within your budget.
Happy with the service. Lee is an honest man and very good at his job.
We needed help with retrieving data files from a liquid damaged laptop - I was in and out in about fifteen minutes with the data saved!I also learned they can recycle your old computers instead of having them end up in the land fill.
I was a client of Lees before he started his own business, and worked with him to obtain parts and service for my companys IT department.Lee is a professional of the highest caliber: friendly, helpful and exceedingly knowledgeable. Lees the first person Id come to for PC parts and service, and would recommend him to any business or individual whos interested in both competitive pricing and personal service.
Highly reccomend them! Happy with the service and happy with the product. My comps are running great!!
I went in for my windows problem and they solved it very quickly. They did not try to sell me anything I didnt need. Great place.
Im glad theres a knowledgeable person willing to take the time to explain my computer problems to me and then fix them! Best Buy (and other stores) havent been able to do this. Repairs are done quickly too, maybe 5 or 6 days. I would recommend this place to everyone.
Bought my computer from them 5 years ago and still running great.
Always a great experience. They have serviced my laptop many times and I bought a desktop PC for myself and for my church here. Since the computers are custom built youll get exactly what you need for the price you want without any annoying and unwanted pre-installed programs.Cool larp and rpg weapons and gear as well!
High quality computer systems. They stand behind their work.
I came in looking to get a bid on a new tower. Lee took the time to talk about my issue and realized he could instead fix my existing tower for a cheaper price.Lee took the time to listen to what I wanted and set me up with new equipment that could meet the expectations I had set out.Prices were reasonable, service was great and quick.I look forward to working with HCABG on future transactions.
Always professional and knowledgeable. Lee is a great guy and one with whom I have enjoyed conducting business for well over a decade. His store, Hyper Computer and Battle Games, is highly recommended!
Awesome people and the best service. Love this place. Great staff. Always helpful and friendly. Lee you are the man.
Lee was extremely knowledgeable, friendly, and helpful in diagnosing my computer problems and advising me on the best course of action. He is a very knowledgeable computer doctor. We will definitely call on Lee Shaffer next time we need help with our computer.
Awesome place. Lee didnt talk over my head understood everything he had told me. 👍
Some textbooks in my bag cracked the screen on my laptop. The owner Lee took great care of me! He got the screen replaced in 2-3 days, which is amazing considering that he had to order an LCD for my laptop. He even stuck around to help me with a software glitch that had been driving me nuts for a week. They have LARPing gear for sale on the side which is pretty good quality too. These guys give the best service and even give advice on price shopping for parts too. Completely invaluable. This is the only shop I will ever bring my laptop to.
They are the computer experts! Lee really knows his stuff. I would refer these guys to my best friend!
Helped me out with a damaged laptop screen and dead tablet charger. Found out the laptop would be a bit too pricey for now to repair, but in the future and with more funds well be back to finish the job. Too few places offer no-strings diagnostics. Perfectly professional and pleasant.
I get my Norton Antivirus software renewed at this store at a much better price than buying it through Norton online. I had an internet problem, and Lee looked at it and fixed it without charge since I buy Norton here. First year I started coming here, my computer got hacked and there was a lot of bad junk on my computer. For only about $50, Lee fixed it, only had to keep my computer a few days to resolve all issues. Very reasonable, knowledgeable and quick turnaround.
Very professional and extremely knowledgeable! I highly recommend Lee for all IT solutions and any computer issues!
I had an interesting experience here today. I needed two adapters for a job tomorrow and was happy to know they were in stock here. I saw the adapters were on Amazon for a pair at $8.00 shipped. However, I needed them for a job next day on a weekend so I decided to shop locally which I try to do within reason. I thought that the price hes quoted me over the phone was for a pair of them so I thought it was only $1 more and I could shop local, get them today, score! I was wrong... the price was for EA adapter. He begins to talk down to me telling me how Amazon is bad for our economy (sure, if youre a price gouging small business owner) and that Amazon only sold cheap Chinese adapters. I shrugged off the narrative and said to myself whatever, I need them tomorrow for a job and paid the $20.00 ($12 more than Amazon). The best part was when I took my receipt and walked out with my two overpriced adapters.... I looked on the wrapper of the adapters and sure enough they said, made in China. What a joke, your going to have to come up with a better excuse. It looks like he will claim this is a fake review by reading other comments about his business practices. If he does, I will update my review with a picture of my receipt. Get real dude!
Gaming computers $1,500 for an i7 8700 and GTX 1060 6gb isnt worth it. Look elsewhere or build your own PC with better specs for the same price
Awesome place, knowledgeable and great guy. Plus the battle games stuff is a great eye teaser
Needed my laptop repaired. Very knowledgeable, fast turn around, great service and excellent pricing.
Great customer service! I had my hard drive replaced with Lee a while back and my computer just messed up again. He fixed it for free because it was some software problem and I bought a norton from them. He said as long as I renew norton with them they fix any software problems. So glad to have them and glad my new hard drive is just fine.
Ive bought computer, had repairs done and even brought friends in because the quality of service at Hyper Computer is always Incredible. They also have a really awesome selection of costume/larp stuff!
Fixed my monitor quickly and inexpensively. Would recommend people to check it out for themselves.
Great service, quick turnaround time, and great prices of systems! Ill definitely be coming back.
Great place to go for anything computer
Great service at a great price. Very knowlegable and helpful.
I have bought computers and parts from Lee for many years. He is honest, that is hard to find at any price.
Lee gave me great advice, fast service and a good price. Ill be coming back for my future tech support needs.
I thought I registered my company with them for future purchases but, when I go there they have nothing on file for me. I have given them this information multiple times and still not in the system. I have dealt with multiple sales people because they seem to go through sales people quite a bit. I even saw the owner bash the sales guy right in front of me because he didnt know the difference between DVI-D and DVI-I.....which was no big deal but to get onto him in front of customers - WOW! I also spoke to this gentleman via email and he was RUDE and snotty when I asked why no one was picking up the phone during business hours. Sure they have good prices but I would rather pay a little more somewhere else then deal with the ATTITUDE that I get when going here. Also make sure you double check your order when purchasing things here, I asked for a SATA DVD drive and was given an IDE one, good thing I checked it out in my vehicle before leaving and went back in to exchange for the right one. No thanks, I will take my business somewhere else.
Excellent service with good explanation of what needs to be repaired
Better than Bestbuy and Microcenter
Owner is rude...talks down to customers and belittles them i would never shop there again....oh offers free diagnostic but then wont tell you what it is unless he is being paid upfront to fix it. Just rude you can not talk to people like that and threaten them......i have herd several bad things from others around the area about this place as well.
The best computer store in Kc
Lee was very kind and helpful.
You wont find a better place to get a computer or get your old pumped. :-) owner is a Super B guy!!!!
Great service!
Very helpful and knowledgeable
Great service.
Trustworthy and very knowledgeable
Great selections