Staff was friendly, knowledgeable, and courteous. Had information on all their mattress products without having to look it up on the computer. We were able to make a decision and purchase within 30 minutes as well as schedule our pick up at their warehouse on the same day.I would recommend this store and the Shawnee sales staff.
Like going to this store to purchase beds. Never had a problem doing that. Close to a month ago, purchased a night stand for my sons bedroom. Unfortunately they don’t have those in store so it had to be done over the website. Was told shipping and delivery of the product was based on whether it was in stock or not. The product was in stock and was told three weeks for ship land delivery. Was told today that shipping and delivery of the product was now based on getting enough orders for this particular location. I strongly recommend that you DO NOT purchase anything that’s not on store.
Fallon is an amazing sales associate. Very knowledgeable and helpful.
The lady that helped me was very nice n explained some things, I forgot her name,she was very mannerly n I would like for her to help me when I go back there!
Walked into this store for first time and was greeted like we were all friends. Very Friendly. They took time to answer all our questions and gave us more information on the product. I would recommend this place to anyone.
Terrible management for very very low quality furniture!! Bought a new couch and bed and they had bed bugs and were very poor quality. The owner is a rude man and treats his staff so poorly I don’t think anyone should shop here not worth the money!!
Small store with top of the line products.Ask for Misty.She knows anything you could ask about what is sold in the store.I purchased a Recliner & a pillow.
Misty was very friendly and easy to talk too found a great bed with a great price
This is nice family owned furniture store. I was treated with kindness and respect. Over all it was a pleasure doing business with them.
The young gal was so pleasant!!! She wasnt pushy. We told her what we wanted to spend and she showed us our option. She even helped to load it!I recommend shopping here. Prices and quality out ranks the store around the corner!!!!!
I will never buy anything from Kaz Furniture in Shawnee again.We were lied to about our mattress purchase from Tony on January 2, 2021. We were told there was a 365 day warranty. The mattress we purchased is causing pain in our backs. I called and spoke to Missy about exchanging it for a firmer mattress. She told me the mattress we purchased does not come with a warranty. We only had the mattress for 3 weeks and for a company not to at least give a 30 day warranty is BS. Dont buy from Kaz Furniture!!! Liars!!!!
Great and painless experience buying a mattress. Misty was very knowledgeable and friendly and made it an easy process.
Outstanding customer service very friendly and helpful will be a customer for life
First time customer. I purchased a dresser from here. The price was much lower than competitors and the shipping was free, which has been hard to find with large furniture. They even offered to help assemble. The owner was extremely friendly and took care of my order himself. I appreciate the good customer service and competitive prices. I would definitely recommend checking this place out.
Really friendly super helpful staff made me feel comfortable with the buying process and the delivery. I would definitely buy another mattress from them. Great prices, friendly staff
Very nice, professional folks. Helped us immediately when we came in the store and found us exactly what we were looking for. Fast and easy, great customer service. We appreciate it.
Great place I got the nectar mattress the one we got was to softe so we took it back exchanged it for a firmer mattress and they Gave us the difference in price would recommend this place to anybody I will definitely be back when is time to buy new furniture
Great place to get a mattress low prices! Bought a mattress and got it delivered the same day! Very helpful stuff and delivery guy! Hands down!!!!
I walked in knowing kind of what I wanted and they were so helpful and easy to work with. Kaz wasn’t pushy but offered his opinion when I asked questions and really helped me decide what mattress would fit my needs. I’m looking forward to sleeping on my new mattress tomorrow night 😴😴😴
Tony was very helpful and knowledgeable about the different types of mattresses. Received excellent customer service.
The sales lady did what she said she would. She called me back promptly n gave me all kinds of info . I m disabled n couldn’t come to the store. She sent me pictures of what was recommended after my description of my need. I had my husband go to the store to look at them. It was great. He was treated with courtesy n professionalism. We will do business with them again,
These people are awesome! I bought a mattress on the day they didnt have a delivery driver and they took it upon themselves to get it delivered to me so I would have it! I highly suggest you go see these people great products friendly service just great people!
Very nice and knowledgeable about what they have. Would recommend them for sure
Very knowledgeable and thorough. Good to buy local from a friendly business.
Quick customer service... in and out... very helpful.
Great place. Very helpful and friendly. Took there time to help and never rushed me.
Walked in lady was really nice,efficient sold us exactly what we wanted and they have a really cool mortal Kombat arcade game we got to play while she rang us up I beat my husband both rounds lol
Owner was friendly and helpful. Only complaint was they werent wearing masks.
I happened to stop in to Kaz Furniture while on my way to another store to purchase a mattress. I ended up purchasing a higher quality mattress for the same price AND a 10yr warranty from Kaz! The staff is extremely personable and make you feel right at home. I highly recommend Kaz Furniture, I’ve just become a longtime customer!
Amazing and super super nice and quick
Wonderful prices. Very helpful staff. We got two pillows and a recliner. Absolutely love everything!
Thank you for delivering my new mattress and box springs.
Great customer service
Very nice showroom good prices found what i needed. Good prices.
Y’all are so convenient
Misty was amazing and was super sweet and gave us the best mattress!
I would highly recommend this place for a mattress. I would rather buy local than go to the city. And Im so glad I did get mattress here. Great customer service! They will help and advise you on what you are looking at. The guys delivering were super nice and polite..Will recommend this place to everyone that ate looking for a mattress.
Great customer service and great prices. Was in and out in no time! Would highly recommend.
Awesome people :) they will personally make sure your taken care of. Got same day delivery on move in. SUPER CHEAP! compared to most other furniture stores, awesome people to work with, can’t wait to go back and get more stuff from them!!
I have purchased several mattresses from Kaz. Good quality. Great prices. Great service.
Good friendly service. Staff was knowledgeable.
Fast, easy, and welcomed experience.More than I can say about other places.You should go there.
We found a great selection to choose from. The sales lady, Misty, was friendly and really knew her stuff. We recommend Kaz to anyone looking for a good mattress.
This was a great place. They had exactly what I wanted. Misty was very helpful. Everyone was humorous. Loved the atmosphere.
Misty provided excellent customer service and was extremely helpful. The gallery itself offers many items at unbeatable prices well below retail, very impressive.
They were very nice people, told them what and why I need a mattress and they were on it.
We had an emergency situation where we needed to buy a bed, I called Kaz Furniture and they close at 6 pm ( Memioral Day). They were nice enough to stay open late for us to come and buy a bed, Misty was really great in helping us thank you
I thoroughly enjoyed my experience! Excellent customer service! Affordable. Would recommend to all my friends and family.
Awesome customer service and great furniture selections!
I had the most amazing experience at Kaz furniture today!! The customer service is phenomenal. Im definitely a forever customer now
Really great experience. They dont try to push products on you, they let you make your own decision and they have great prices.
Great service and great prices! If you need a new mattress this is the place to go. And the delivery guys were super helpful and polite. No complaints here.
To damn high
Very friendly people in there and make sure you get what you want and need very nice place and I got a bed and great prices
No Stars from me, I spent $768.89 on a full size mattress and a Flatform base. We we picked it up there was only the mattress. No Platform at all, soI call and was told that the aede not in shock. So, no do not waste your time here.
My Fiancé and I needed to quickly procure a mattress for our new Travel Trailer - that we live in year round. We barely made it to the store before closing, but they were still more than accommodating. They were willing to work with our budget and went ABOVE AND BEYOND (and on New Years Eve, too)! Best experience we have ever had buying a mattress. If you’re looking for a mattress in the Shawnee area, this is the place to go!
Had exactly the mattress I wanted for exactly the price I had budgeted. Was very pleased with the service. Will definitely be using this place again. Delivery guys was very polite.
We found a good mattress at a fair price. We are very satisfied. Devin, the delivery person was polite and careful. We are repeat customers as well as our family and friends.
HORRIBLE! They sale defective products and are not willing to exchange or work with you. DONT EVER BUY FROM THEM!!!!! Not to mention they have horrible customer service. RUN IN THE OTHER DIRECTION AND FAST!!!
Love the Serta pillowtop mattress I got at a great place and I have never had a platform bed but it was definitely worth the cost. Great service 👍 delivery was on time and everything was very convenient with my tight schedule. Highly recommend
Purchasing was quick easy with all questions answered. Delivery was on time. The men were very polite, professional and considerate. Im going to puechpur bedding here also in the near future. My son has two sets of their bamboo sheets and loves them.
Thank you for the chair my wife love it.
They were very kind and gave me an amazing deal I definitely recommend them Kaz helped get an amazing mattress and frame for a great price
Awesome service!! I love my new mattress!! Was delivered the same day at an amazing price!!
Friendly staff, very helpful, go get a scented pillow, its worth it!
Absolutely the best service!! They did everything they could to help us find the right mattress and pillows. The people are very friendly and make sure that you’re satisfied with your purchase. We highly recommend shopping here. We will buy all of our mattresses and pillows from here!
I will definitely be back! Loved the service & my new couch!
Came in to look at mattresses and the owner Kaz was there to help. He answered all our question with no “salesman” pressure what so ever it was a great experience. He provided us with the info we needed so we took off to check another store in town but decided to come back mostly because of the great service. As we pulled up Kaz was locking up the shop for the day we didn’t realize it was closing time but he happily opened back up for us and stay late so that we could make our purchase. The store has a great selection and the service is outstanding! He went well above and beyond for us and we couldn’t be more thankful! Definitely recommend.
Most incredible customer service. Will be returning for future purchases. We highly recommend. Best prices
It Changed my Life! Best Sleep Ive Had in A LONG Time! I Love My NEW BED! Thanks💖💖
Made a last minute decision to purchase a new mattress on our way to our lake home and Kaz was super helpful and very quick with our purchase. No run around or up selling. We told him what we needed and wanted to spend and he took us right to what we needed!
Quick service. Affordable piece. Exctly what I needed with the temptation of buying more for nice furniture at a good price.
Great place to shop. Great products. Owner was friendly and informative. Will continue to shop here for all our bedding needs. We love the pillows and bamboo sheets.
Friendly, professional, and knowledgeable staff
They had just what I was looking for and more. Friendly atmosphere with great prices!
I love my new mattress!! Service was great! Kaz and crew made it easy and fun. I will definitely recommend to anyone needing a new bed! Thanks so much!
Great customer service, and awesome working with me on delivery!
Great guy really helped my family. He didn’t try to oversell anything and really showed us some good mattresses.
I highly recommend this store. Kaz the owner was very helpful and took the time to learn our customer needs. He made the experience easy and simple. Great customer service and we will definitely use your them for future purchases.
Thank you Kaz & Nicole for the awesome service and staying in touch. We appreciate everything! I definitely recommend them for pricing & customer service!!
Friendly service, good prices and easy shopping experience.
They have super great service and the prices are unbeatable in comparison for kids beds and also the sectional we bought. Weve used them twice and have referred many people to them
They offer kind, helpful, and knowledgeable service. Their delivery people were courteous and on schedule.
Very friendly, very efficient, delivery was prompt and professional very friendly. I love the bed I bought. I am very happy with the care we received purchasing from Americas matresses.
Best experience ever buying a mattress. I would recommend these guys to everyone and would come back here any time I need to buy a mattress.
Amazing service truly happy with my purchase and also the delivery and installation of my purchase was very professional I definitely felt like I got a 5 star treatment they also showed me how to use everything and was really careful bringing it in the house I would definitely recommend this company and use them again thanks
Great place to shop!! They were very helpful and nice. Wonderful selection and prices. I highly recommend this store.
I had a very good experience with my purchase this morning at Kaz Furniture. Misty was very helpful.
Great customer service wonderful people to work with lifetime customer highly recommend everybody go see kaz for your furniture needs
Recently purchased a new mattress and base with the works! Kaz was NOT a pushy salesperson at all and was very educated on the products he was selling. He guided us to the perfect mattress that helps with our neck and back pain. Everything was delivered and set up that night even though they had to work after hours! I would highly recommend this place to anyone looking for a new bed!
The staff was really helpful and got me exactly what I was looking for. I will do business with them again in the future!!!!!
They have the best prices and we shopped around. It seems like they are not just trying to make a buck, but want to get what suits your needs. Thank you!
I have never bought a new matteress before. Kaz was extremely helpful. Delivery was fast and at a time that was convenient for me. Mattress is comfortable and affordable. Exactly what I was looking for!!
Great Service. Purchased a mattress for an RV. No pressure, good price, friendly, and helpful.
Very efficient and good service.
Quick and easy!
New staff and owners, very polite and respectful to you needs,will go back when its time for more
I really like how fast my service was!! I was in and out in 10 minutes!! It was so easy
Kaz was very helpful and patient with my fiance and I. He answered all of the questions we had.
Quick fast service super nice people :)