Just bought my first big girl car here, and I loved how easy they made it for me! Service was great! They offered me a COLD, free soda or bottled water and I never felt pressured to buy or make a quick decision. Very VERY clean store and beautifully decorated. I have recommended to all of my friends and family. Will be back for our future purchases.
Definitely the best used car company around - highly recommended! I came here since they happened to have a specific car I was interested in and was amazed at the excellent service and low pressure sales. Zeke was wonderful to work with; he handled everything independently and it was great to not get the run around with multiple managers and sales people. He got me a fair price for my trade in and when the car I bought had a few mechanical issues (100k+ mi so not unexpected) he went above and beyond to figure out the issues and get me safely on the road.Next time Im back in the market for a car I will definitely be contacting Auto Quest.
CRAIG IS THE MAN!!! He was absolutely amazing, everything was an in and out process. Highly recommend x1000000!!!! The most fastest and easiest process I have ever experienced in my life! GO HERE FOR YOUR CARS!!! I plan to come back and purchase my future cars here and only here! WAY better than the traditional dealerships!
I used to drive past this place all the time, when I lived in the area. Its gotten new management since then. Super friendly and helpful. None of the let me go ask my manager bs you normally get from car sales people. The staff was pleasant and personable. Price matched with proof of comparable. Gave me a fair value for my trade in. Will likely be buying my next car from them too.
Zeke was amazing and knew so much about each car. Definitely recommend to anybody who is looking!
Had the best experience purchasing our RX350 from Auto Quest. I have always been weary of dealerships because the sales people are usually so pushy. But we worked with one of the owners of Auto Quest and did not feel pressured to buy anything at all. They had our dream car at a great price and gave us options for financing without making us feel like we had to choose one way or another. Literally the most smoothest car buying experience with the nicest staff. If we ever will need another car in the future, I know where we’ll be going to make that purchase. Do yourself a favor and check out Auto Quest for your car purchasing needs.
Worst place to buy a car. You know when you hear stories of dealerships that go out of their way to cheat customers with confusing language, multiple papers to sign to keep the dealership free from harm, cars that run “fine” for the first week until you notice a load of problems? THIS IS ONE OF THOSE DEALERSHIPS! Steer clear of this place. I bought a vehicle here and the next DAY I was already experiencing issues with it. I called and you know what the manager CRAIG and LOGAN said? “You bought it, it’s yours now. There’s nothing we can do about it. You can’t return it. The vehicle was fine here so not sure what issue you are talking about”. Again. If you want honesty, reliability, good people and service, THEN AVOID THIS PLACE. Photo is of my car leaking. This is what they sell you!!! You won’t see it firsthand. They’re great at covering issues up.
Logan was extremely efficient and helpful during our search for a car, he found a car we liked after giving a brief description of what we wanted from the car. From there the rest of it was cake. We were in and out of Auto Quest within 1-1.5 hours! Highly recommend.P.s. the next day we found out one of the headlights was out(our bad for not inspecting closer) and we called Logan. Not even an issue they got it fixed within 10 minutes and no a hassle. Greatest dealership experience I’ve ever had!
Logan is exactly not what you think of when you think of a pushy salesman. He is very helpful, courteous, and we felt no pressure. It kind of felt like we were going to friends house to buy a car even though we had never met him before. The office is clean and organized. We were able to strike a deal with him and were very pleased with the vehicle. He is very responsive, communicates clearly with no reading between the lines.I highly recommend giving auto quest the chance to get you into a great vehicle at a fair price.
Currently working with Craig on selling my used car. He and his team are absolute professionals. I truly feel that their motivation is purely based on helping me find a solution as opposed to other dealerships and sales people I’ve conversed where the motivation was commission alone. Each team is all around very responsive. They stay late to work with customers and make sure clients are taken care of. If you’re dying for a better selling or purchasing experience I’d highly recommend seeing these guys!
Excellent service. Excellent Cars. Excellent Experience. No other privately owned dealership compares to Auto Quest. It was first the thoroughly laid out advertisements that interested us in the cars at AutoQuest. Outlining the details and information very well of each car. Upon arriving you will enter into a beautiful showroom where the cars are excellently kept and stored inside (not out in the rain of Seattle). We were stunned by the pristine condition of each and every car. The car we had requested to view was front and center, prepped for viewing, and ready for our test drive. We were allowed to be alone to enjoy the showroom at our leisure, without any hovering or pressure from sales people. The huge selection of nice shiny cars was a wonderful variety to choose from. I emphasize shiny because the cars gleam from superior detailing and care. Surely, many will catch your eye. This isnt just a cover up either. The car themselves have been maintained and service records provided by AQ. The prices were very reasonable and fair for the selection provided. Craig and Logan answered any and all questions and were very thorough throughout our sale. Ensuring everything was taken care of and checked prior to receiving our car. We are shipping our car to Hawaii soon and they assisted with details for our transfer of states. Their customer service, showroom, and style of business is one that will keep us as returning clients, as well as sending our friends or family to them. We couldnt be more excited for our new to us car and experience with AutoQuest. Highly recommended! We are so happy! We love our car! Thank you Logan & Craig!
Great place for me to my mustang. Had what I wanted at a very respectfully price. Help me get the best out of my moneys worth. Comment are one thing! Stop by an see what Im talking about..
This place is an absolute scam!!! Avoid at all cost!! This place has gotten shut down many times and they Always reopen under a new name.... Its always the same low lifes working there. Do not fall for there In house financing its a total scam. They basicly tell u to make payments directly to them. Then eventually they will sell ur loan to a real bank and lie about the amount owed... Even the contract says that they have the right to sell ur loan to a real bank with out notifying u. U will be notifyed by the bank that purchased ur loan... I paid 300$ payments directly to them for 2 years, then they sold my loan to a bank and lied about how much I still owed on my car. There was nothing I could do about it because the receipts they gave me were not official I ended up paying over 12 grand for a car that was priced at 5 grand...
Absolutely just had to take a moment to leave a review! Auto Quest is a family run company that takes time and effort to have you leave feeling well taken care of. Huge thanks to the whole staff there for making me feel educated on my purchase and comfortable in the process.
I had a great experience with Auto Quest yesterday. I normally wouldnt travel so far to buy a car (I live in Bremerton) but I fell in love with a limited edition 2014 Subaru Outback they had listed on their website. I contacted them late at night to see about a test drive and Zeke got back to me right when they opened the next day. Since I was unable to get there until late afternoon, I kept up communication throughout the day to make sure they knew I was serious about buying. I was able to get pre-qualified so that after the long drive and confirmation I was taking her home, the process of paying and signing papers was such a seamless breeze. This is honestly the first time that I have ever gone to an auto dealership and spent the entire time I was there feeling so comfortable and confident, and the first time I have left feeling overwhelmingly pleased with the vehicle I bought and deal that I was offered.
Worth the long drive up from Beaverton, OR! They had a 2015 Lexus RX350 that was hard to find in Oregon. It was priced well and their website had a free Carfax to download, a feature that is really helpful. Our sales guy, Zeke, was low key and welcoming. He gave us the keys to the car and said we could hit the road to check it out. We liked it, but had some trepidation on how the purchasing process would be, knowing how dealers could be and all. NO PROBLEM!! It went well. A little gentle negotiations, no pressure, no silly warranty sales hype...and the car was ours. We spent more time test driving the car than buying it, amazing. And to cap it off, days later we found out that the check we had written for the car was on the wrong account, so it bounced. Were they upset with us? No! We just resent the money, all went well, and they sent us the title for our new purchase. Very impressed, and Im a car guy for over 40 years and have never had this kind of pleasant experience at a dealer, or even with most private parties! Give them a shot sometime. (P.S. I know this is just a temporary thing, but our car has even gone up in value about $2k since we bought it! )
If i could give it zero i would, bought the worst car of my life from this place. didnt last 3 weeks before it had critical failures (5k+ repair jobs) in 3 years i only got 18k miles on it (bought it at 86k) and it is completely shot. avoid this place the sells cars with issues
Not your typical used car dealer experience! I came in for a test drive expecting the typical used car salesperson tactics, but was very surprised that they do not operate like that. Ive test driven a few similar cars to the one I checked out here, and at each of the other dealerships I was at the mercy of the salesperson trying to make a sale as fast as they could to make as much profit as humanly possible. Here, I was able to take my time to look over the car and decide for myself if I liked the options on the car. I even scheduled an appointment on very short notice as I had unexpectedly had the day off work, and they had the car absolutely spotless and ready for me to check it out. I really enjoyed that I didnt have to interview to see if I really was about to buy the car, or let alone a hard credit pull to test drive (@Tacoma/Fife used car dealers). Craig knew a bunch about the car I was looking at and didnt give me any false promises about the car (a first for me). He offered the car at an incredible price relative to the market, but I decided that I would be happier in a slightly different model.
They were great! They have a good selection and their vehicles are in good shape. Logan was friendly, helpful, and made the whole process smooth and easy. I would recommend them for anyone looking at getting a new car.
I was initially scheduled by Logan the manager but worked with Ryan when I arrived. I was able to test drive a several different vehicles on my own and they let me take my time. They have a good selection of luxury used cars in their indoor warehouse. Everyone I talked to was very nice and it is true that they are a no pressure sales atmosphere. I enjoyed conversations with Ryan as he was very knowledgeable about cars and answered all my questions. I came there looking for a specific lexus and it was actually tough for me since there were so many choices. They are up front with what they can do as a small business and will work with you (without the pressure) to ear your business. In the end, I was able to get the vehicle that I wanted and felt good about my purchase. They even provided me with a fix-it form to work on some paint chips since this is a used car dealership. I didnt get a chance to test drive the car at higher speeds since the Blue Angels were in town but I noticed on the ride was noisy and steering wheel vibrated on the way home. Ill have to ask them about this. I like to support small businesses and this will be a place I recommend to friends and family. Will return again. Thanks Ryan and the Auto Quest team!
Worst customer service I have EVER experienced in my life!!!!!!!! The salesman couldnt be bothered to even stsnd up to help us let alone make eye contact. There was a beautiful BMW on the lot that, had the service been better I wouldve loved to have taken it home that day. I was so put off, I walked out and bought another great BMW elsewhere. They might have great cars but the service is horrible. Do yourself a favor and go somewhere that appreciates your business.
Best Friend bought a used Volvo V50 here 2 to 3 years back, the car ended up having more and more issues than advertised, spark plugs were factory originals (long overdue for replacement). There also was some sort of body damage that deteriorated slowly until it was only noticeable until now and repairs would exceed the value of the car. Do not buy here, they seem to lie to sell any car.
Had a great experience purchasing my new car. I was referred to Auto Quest by a good friend and they did not disappoint. Keegan was my salesperson and I feel like I met a friend for life. He was super knowledgeable and honest and not an ounce of pressure. He truly seemed like he loved his job. Scott in financing was a wizard and made my first car purchase in 14 years a smooth seamless transaction. I will be recommending Auto Quest to anyone looking for a pre owned Luxury Vehicle. My next purchase will definitely be with Auto Quest.
I was looking to purchase a luxury vehicle from Auto Quest. Craig seemed friendly at first but when I asked him questions about the state the vehicle was in he began to be defensive and got worse after a few minutes. Craig informed me that the vehicle I was looking at had new battery and rear brakes replaced but the rear brake were not replaced as he claimed and to confirm this the vehicle service warning light for brakes pad warning light came on while I was checking out the car. It was missing 2 of the 4 Tire Pressure Monitoring Sensors, cracked front bumper, loose and droopy headliner, inoperable cup holder sliding cover, driver and passenger side heated seats did not work, engine compartment/hood struts did not work to name a few defects.When I questioned Craig about a squealing noise coming from the engine and asked if it was the timing belt, he replied, What?! Yea, I hear the engine running. I dont hear anything else. I dont know what youre talking about. He also went on to say angrily, that I must work for an Asian Psychic because I can hear that the timing belt is about to go out. I walked out after that insult.
Awesome car buying experience, very professional and helpful. Craig helped me out, would very much recommend to anyone looking for a very nice used vehicle!
I was ready for a marathon negotiation. I was disappointed it only lasted 5 minutes. Logan S., the manager wasted no time. I gave my offer and he countered fairly. In addition, he looked at my car to trade and gave me the best trade value compare to carmax, caravana and even Tesla. Finally, Logan got me a better rate than my credit union with the same term. Dealerships in general should run their business like Autoquest. No pressure. No long negotiations. In and out in less than an hour...the owner is a cool guy too.
We have bought numerous cars from these guys.Craig and his staff are nothing short of phenomenal in their abilities to put you in the car you want. They are simply the best dealership we have ever had the privilege do work with. If you’re getting a dream car...Craig and his team at Autoquest is the ONLY place to go to get it.
Autoquest, Craig, and his staff are amazing. I have purchased every car for me and my family there over the past 10 years. Most of my friends have as well. They take care of you like family. They stand behind everything they sell and if something goes wrong, they are always there to help even years after you purchase from them. Everyone should use Autoquest.
Kasey helped me from start to finish. I test drove about 3 different cars and none of the car salesman were pushy, or pressured me about buying. I was at ease the entire time, from looking all the way to purchasing. It’s a wonderful dealership and you can feel that they care about your business long term. Will definitely be sending family and friends to this place. Kasey you are a ROCK STAR!!! Thanks for making me a Jag owner!
Cars were clean, staff was friendly and let me look without being pushy for a sale, good selection. However, I wanted to look at a specific car that advertised online. Its at a repair shop, and despite me asking about it on two occasions, they were unable to tell me what was wrong with the car or give me an ETA of when the car would be back. Im not sure why they didnt call the shop to ask.
Not one to write reviews but I had quite the experience, went and saw their white 2017 Lexus is300 AWD, the car looked nice, no rust that I can see, so I did what every buyer who wants a last confirmation to buy does, I went and got a pre purchase inspection done at a Lexus dealership, small price to pay for what would have been a terrible buy, they end up telling me that the break calipers where painted over to hide corrosion, that the break system was quite corroded, and that the tires where nowhere near safe to drive on( nylon fibers showing in the picture s shown, the car had 4 bent rims, and runs on a lot of the under carriage . I should have taken it as a red flag when I asked for the inspection sheet from their third party inspected arrows automotive. I have purchased a car that had been inspected by arrows previously and I know they give the report to the dealer so when they told me they didn’t have it I should’ve taken it as a sign to walk away.
Logan is the most personable and knowledgeable salesman I have ever had a pleasure to work with.He will give you that experience you would hope to have when buying a vehicle.I would buy form Logan 10 times over.The inventory is absolutely amazing at auto quest.
I purchased my Mercedes from Auto Quest, and the initial visit was pleasant and the sale went smoothly. Their finance guy took time with me in finding the best rate for me on the loan. Once we started working out the details, he sold me the after-market warranty that Auto Quest endorses. He referred to it as “Peace of Mind” and that it would “be in my best interest, especially being that its an expensive automobile.” I decided that I did want the peace of mind with my new car, and purchased the two-year warranty for a little less than $5,000.About two months ago, my Mercedes began making a very strange noise. I took it into Auto Quests preferred auto shop to have it looked at, where they informed me that the drive chain is on its way out. The shop told me that they had a call out to the warranty company for approval to have it repaired. A week later, the warranty company rejected the claim, stating that it still works so it does not need repair. The owner of the auto shop was in disbelief that they would not cover the costs, and he went to bat for me by calling the warranty company and telling them that if this does not get repaired, it will very likely do much more damage to the car. They still rejected the claim, saying for me to call them once the drive chain doesnt move. I am floored that I am expected to drive a car that is unreliable and that will eventually leave me in a dangerous situation on the side of the road. I reached out to Auto Quest where Zeek took my call and assured me he would call the warranty company to call in a favor and have it fixed. It is now almost eight weeks later, and Auto Quest will not return my phone calls. My Mercedes now sounds like a freight truck and I am concerned to drive it any sort of long distance. I paid a lot of money for the peace of mind, and so far it has been everything but peaceful. DO NOT PURCHASE THE WARRANTY. Its not worth it.
This company is great. i bought a porsche here. very easy exp. overall. the staff are all easy to talk to and made the traditional car buying pain very easy. it was enjoyable. go call these folks. i had a minor issue months later and they happily helped me get it sorted out. a huge thank you to Logan and the whole staff. signed by a very happy satisfied customer for life!!
Great collection of luxury cars with attentive staff. Kasey and Logan were amazing. Id recommend Auto Quest if you are thinking about trading in your current vehicle for the one they have on the lot. They also let you do a test drive on your own.
I recently purchased my vehicle from Auto Quest in South Seattle. The service there was awesome. I spent approximately 5 hours there driving a number of different vehicles before deciding on one that fit all of my needs. Everyone was super accommodating and never once did they make me feel as if I was putting them out or asking too much.They worked with me on my trade and financing as well.The staff her is fantastic. I would definitely go there again when i need another vehicle.
Great people, great cars.
I purchased my first all-electric car through AutoQuest and it was all around a great experience. They made it easy to trade-in my car and reach a monthly payment that I was happy with. They helped me secure financing through my existing bank, Making my life that much easier. My car is a super low mileage Fiat 500e lease return. Logan was very knowledgeable about the car and helped answer all of my questions. Scott was very helpful and patient with setting up financing, and going over warranty information. All around this was a very pleasant and painless car buying experience, and I’m so excited to finally be driving a zero emissions vehicle!
Cool concept. Warehouse in industrial area with tons of luxury cars. Decent prices. No salespeople. Drive on your own. Didnt find my car but had a good experience.
Staff are super knowledgeable and helpful. Everybody was really nice and very respectful. I came in with my daughter and she had a great time. Some places are pretty rude when you bring your small children but the salesperson I spoke with was really nice to her. We both had a great time and Ill definitely be going back to purchase a vehicle from them soon.
Zeke is the man who will get the job done! Fast!The customer service there is just up to par. They have a small team but everyone is knowing what they are doing. I will definitely tell my friends about them.
I have been to car lots in the past and stopped going because I really hated the feeling of pressure sales and being treated as a woman not knowing what she really wants. That was NOT the case at Auto Quest Inc. There was no pressure from Logan, he in fact was so relaxed about what I was looking for I felt like we were friends. He made sure I got to look at what I wanted and when I told him about another car I was looking at we compared the carfax together. I told him how much I will willing to pay and he made it happen.But it doesnt stop there... I was needing to finance the car. Scott set me up. I was having a hard time not using my Credit Union, but they were not giving a very good rate. The next day Scott informed me he found me a much better rate! He did the homework to make it happen! not just a few minor points off 4 points! yes, that is what I said. So not only do I have an amazing car with the price I was willing to pay for I got it at the lowest rate possible. Seriously, I will not be going to any other car lot but them from now on. (well, I hope to not have to get another car for a while but I am sending all my friends here)
I bought a 2015 Lexus IS 350 back in December 2018. Auto Quest has been my familys go-to spot for years and my dad always refers anyone looking for a car to make sure to check out Auto Quest.Craig Ludy and the staff are phenomenal. I cant stress enough on how great they are at making sure that they put you in a care that YOU want and makes sense for your budget.Anyone in the greater Seattle area thats in the market for a new car, Auto Quest should be your first choice.
My Husband searched around for Vehicle he has been eyeing for a minute, We found it at Auto Quest, upon entering the show room floor it was the most warm feeling, Kasey helped us, was very patient and was able to answer all questions we had. Such high energy and spirits here. We laughed and talked even met Craig the owner. Everyone very professional, felt like family. I will refer my friend and family here from here on. We purchased a Beautiful Black Audi A8L. From the Browns
I found what I was looking for online. I submitted an inquiry and received a prompt response from William. He was quick, thorough, and very friendly throughout the entire car buying experience. Best of all, both William and Logan worked hard to get me the best deal I could ask for.I left with what I really wanted and am thrilled with my Lexus RX 350! I definitely would refer my friends and family to Auto Quest. Everyone there was kind and friendly. Thanks for a great car buying experience!! Jenny Mai (1/27/19)
Worked directly with Logan, he was straight forward, nice, helpful, offered competitive pricing. Got us in and out in record time. Car was as advertised. Would definitely recommend to others.
My experience with Auto Quest was smooth from start to finish. I worked with Kevin to get into a beautiful BMW and took it home within 2 hours. They had the vehicle ready out front for me to test drive, let me drive solo, and didn’t tell me when to be back. In the finance department, Scott helped me out with a fair loan offer. Overall, the selection at Auto Quest is top shelf. The cars sell themselves. I didn’t feel pushed into anything. All my questions were answered honestly. I recommend doing business with them!
I bought a vehicle from them a couple months ago. Seems like I have to take it in every 2 weeks to have something checked out.I’ve had to replace engine sensors, rear latch bolts, rear tail lights. When it snowed here a few weeks back, I noticed the rear defrost not working. I took it to the shop to see if it could be replaced under warranty, shop said “no” and it would be $1,300 to replace. Also noticed the rear heater/cooler isn’t working for the people sitting in the back.If I had the opportunity to go back in time, I would have not purchases this car. I STRONGLY recommend you have an independent 3rd party mechanic inspect the car before you buy. Do not trust what they say.
I bought a Nissan Pathfinder here 10 years ago that was a great car and I am recent returning customer after trading in the pathfinder for something nicer. Honest and truth worthy staff. Ryan was a lot of help for me with getting me all the details I wanted about the car. I would definitely recommend coming here and I will definitely look here next time I’m in the market for a new car.
Bought a used Q5 from them. The shopping experience was good. They let you on your own to go and look at the cars and also just give the keys if you want to test drive. It really helped me and my wife to spend some time with the car and make the decision without a sales man consistently coming in the way. Once we wanted to move ahead, the next steps were reasonably hassle free as well. Overall, liked the experience.We did find that the car we wanted had a windshield damage. They did offer to replace it for free in the coming week. I will update the review on their servicing side once we get the service done.Update: They did the windshield upgrade.
Super impressed with this dealership. Their model is that they are they to give you a fair price and sell cars. The sales dept is not high pressure and they have great offerings at more than fair prices. Highly recommend! Not the typical wait around in the dealership and haggle for hours type experience, which was probably the best part for me. I hate car buying experience in those environments.
My latest purchase, a Lexus Hybrid SUV, was my second one with Auto Quest and the experience was excellent. I worked with Robert, who I worked with on my first purchase 9 years ago, and he went out of his way to please me and make the experience great. They gave me exactly what I wanted for my trade in without any negotiation. Due to the new vehicle being delayed and having to turn my trade in over to them, they gave me a fantastic loaner car for 5 days that was over the top. The new vehicle had tires that were marginal so they threw in four new tires to make everything perfect. I cant hesitate to recommend them and would definitely buy from them again.
I had the pleasure of purchasing a car from Ryan yesterday at auto quest. He’s kind, patient and extremely knowledgeable. I test drove, not one- but five different cars and he encouraged me to take my time and really the right fit.We are so pleased with the Lexus we bought and will recommend auto quest to everyone we know for a quality, no pressure sales experience!!!
Very reasonable people. Everyone here was more than kind and helpful. They helped me finance a car that I really wanted and were more than willing to work with numbers to allow me to drive away in my new car.
No hassle sale is what I an all about! I found a car i liked on line, inquired about it and someone contacted me right away. No hassle and no sales script ....... I am definitely a car buyer and will be back when its time to trade up again! I wont say that about very many dealerships . Good job guys !
Wow this place is a gold mine! Just bought a Porsche from them. Fantastic service, no pressure, super easy to deal with. Amazing car spotting in the warehouse. Highly recommend.
This was a pain free test drive and purchase experience! They have a fair price with no haggle on the car, and offer a fair trade with no haggle. You know the numbers right up front.On top of that, the sales staff were super friendly and low pressure. Best car buying experience I’ve had!
People were friendly, cars seemed clean. Watch out for the MANDATORY GPS that they have already installed and will not remove for an extra $2,000. Didnt want it, had to pay for it anyways.
Came in on a whim after seeing a car I wanted to test drive online. Super cute dealership, eclectic selection of cars. Jay was my salesperson, friendly, funny guy. The experience was no pressure and he let me test drive in peace. Im usually put off by sales people when buying a car and had my guard up when I walked in but I would recommend working with him to family and friends.
Another great experience with Auto Quest. This is my second purchase from them this year. First on was for myself and the other for the wife, both car we are happy with. Auto Quest has always showed us professionalism and a willingness to make the customer satisfied with there purchase. Auto Quest has and will continue to be the first dealer I go to when purchasing a car.Thank you to all of the staff,
First time buyer at Auto Quest and I have to say my experience was incredibly smooth and stress-free. Keegan was very patient and polite as he was accommodating with the appointment time changes. During the process, he worked with us and made everything straight-forward and hassle-free. Overall, this was the best experience I have had.
Good dealership that only deals in luxury cars and means business. Priced competitively, not really interested in haggling. Great inventory that seems to turn over quickly. Sales and service staff are nice.Only knock is that theyre sometimes a bit aloof, and always hustling to get to something else, and you can easily stand around waiting for service if youre not looking to buy a $100k+ car.But when youre looking to buy, theyre straight up about the cars and offer generous test drives. Any time you come in through them for service they offer a loaner car.
All I have to say to the employees at Auto Quest is.....THANK YOU! I would happily recommend this dealership to anyone that is looking for a trustworthy establishment. My whole experience with them was by far the most enjoyable car buying experience Ive ever had. Thats saying quite a lot given that Ive been through this process a handful of times over the years. From the initial phone call to Brandon(salesman) to check on the vehicle I was inquiring about, to the amazing gal Madison in the finance department, I was thoroughly impressed! Even the owner had his hands in things as he assessed my trade-in vehicle, which I thought was really cool. I was treated with great respect the whole time and never once felt a bit of car lot pressure to buy. It was super simple and quick as well. From the test drive to keys in hand, after all was said and done, I was in and out of there in 3hrs. Very efficient system! Also, their inventory is very impressive! I had no idea(even though it states it on Google) that this was a luxury car dealership. All-in-all super happy with the experience. Thanks again Madison for being so awesome during the gross paperwork phase. You rock!!! Thank you Auto Quest for taking care of me. I will be recommending you to family and friends for sure and will be back when Im ready to upgrade!!
I recently purchased a Fiat 500e from AutoQuest. The had a nice selection in stock, and offered to hunt down and hold something if I didnt like what they had. I tested a few, and liked one they had in stock. They gave me a good trade in, and paperwork was fast. I was happy to go here and would recommend it to others.
One of the best dealerships I’ve dealt with. The guys over there are very professional and helpful. I bought a vehicle from them and I went back a week after for an oil change and another issue with the vehicle they gave me a loaner car, and fixed my car with zero charge! Highly recommend this place if you looking to buy a car all of there cars are super nice and cheap compared to the other dealers. My next car will be from them as well for sure.
I worked with Jay as the sales team member. Keep in mind, the employees at this location are not commissioned based. They are salaried, and are not going to push you into purchasing a vehicle immediately. I had a great experience purchasing my car from this dealership. Jay and the finance manager really did work with me to get the best price and APR possible for the vehicle I chose. I was pretty set on purchasing what I wanted and was prepared to leave if I did not like what I saw and heard. Dont let a high-end dealership scare you away from making a purchase, the employees are pretty laid back. And they have all types of cars for the average person.
Bought a Lexus IS350 from these guys a couple years back. The buying process was smooth. I pretty much just had to come in to sign papers to take my car home. My car has been mechanically sound so far and that Im thankful for. The car however was obviously in a car accident. I asked this before buying because one of the panels had popped out. 2 years later my right head light isnt flushed against my front right side body panel from a half inch to an inch off.
This was our first vehicle purchase from Auto Quest and the experience was great! It was like buying a vehicle from a group of friends as they treated us very well and made us feel very comfortable. We first walked into the covered show room and first thing Craig asked us was do you want water? instead of what car are you looking for since it was a very hot day. That showed us that he cared more about the customer instead of trying to make a sale. He allowed us to test drive any vehicle we wanted without any pressure.Zac did a great job in helping us with the rest of the process by finding a price for the vehicle where we felt comfortable paying. There were no pressure and he allowed us to time our time to think about it.Dominic did an excellent job in helping us find the best loan with the lowest interest rate to finance our vehicle. With his help, we were able to find a payment that we were very comfortable with.Overall, we had a wonderful experience at Auto Quest and would recommend Auto Quest to family and friends. Thank you for the Lexus! We are really enjoying it!
Top notch experience. they called me about 20 seconds after sending an info request. saw the car the next day, no pressure, cool atmosphere, friendly people, car was better than advertised at a fair price. Purchase took almost no time, paperwork was simple, and plates/title/registration refund arrived quickly . I would give them more stars if I could, happy customer
I initially called them inquiring about a car they had up for sale, when speaking to a representative they told me that the car was at a shop getting diagnosed and that they would call me back once it was done to come take a look at it. I call back roughly a week later to see if there were any updates, only to be told that the car has been SOLD. Terrible customer service and business equity.
These guys are the best hands down! If youre looking for a luxury or high performance vehicle this is the place. They beat the other dealerships interest rate by 50% and got me into the car of my dreams. They take care of any vehicle maintenance for a 3rd of the price of other dealerships. This was the best car buying experience Ive ever had and I am a customer for life. Thanks Bronco, Brandon and Robert for everything!
I was blown away by the exceptional and professional customer service I received from Jay. He was very patient with me as I browsed the selection of vehicles and answered all of my questions very thoroughly. You have made a customer for life. Thank you so much for my awesome new car!
I normally choose to stay away from endorsing any business (other than Costco!) but Im making an exception for Auto Quest. Buying a car from them is ridiculously simple and quick. Thanks for the amazing car and the great price!
This was our second vehicle purchase from Auto Quest. It wont be our last. Buying a car here is the most pleasant experience. The vehicle pricing is very fair upfront and Trade-In prices are on target. We were in and out of the dealership in under 2 hours. If you have always wanted a true no haggle transaction, please visit Auto Quest.
Total transparency I didnt end up buying a car here. But I would in a heart beat. My wife just decided on another car she liked more that Auto Quest didnt have. Amazing service and a zero pressure buying experience. I would highly recommend this location and owner is fantastic guy. They only carry high end cars but that doesnt mean expensive. Great value and I saw first hand how far they go to take care of you long after the sale. This place looks like my garage if I ever win the lottery. I could recommend this place to anyone.
The whole process of test driving and buying is smooth and efficient. These guys are welcoming and easy to work with. Ovi, who cleaned up my car, is very helpful and has great attention to details!
Had a great experience. Keegan was my salesman, he helped me a lot with my purchase and he tried to do everything for me so I would like everything about my purchase. Great place and great people.
Recently purchased a beautiful low-mileage car from Auto Quest. Zac was great to work with. He is straightforward and honest. Found me just what I was looking for and at a very good price. About the easiest and best buying experience I have had. He even had it delivered to a downtown restaurant as part of a big birthday surprise- above and beyond the call of duty! I will buy my next car from Auto Quest.
We all know that buying a vehicle is a fact of life we all have to face. However the discouragement of bargaining for a good deal, finding the right vehicle, getting the right financing, dealing with people who are fair and honest, and we all know the uncomfortable feeling of walking away from the sales rep while them giving you that what do we have to do to get you into this car today line. The entire experience can be uncomfortable so we avoid going out there and looking for that perfect car. If your someone like me you want to find a car that you are going to love and the search for that car should be fun. Heck, your buying a new car! Lets have some fun!My experiences with Auto Quest have been nothing but fantastic. Their cars are already priced more than competitive so there is no hassle in bargaining, and their extensive collections of luxury autos makes this place your one stop shop. It can be uncomfortable having a sales rep accompany you on a test drive because you feel even more pressure. They dont do that here and there is zero pressure to buy once you are done on your own private test drive. I decided that the vehicle I drove wasnt for me and their reply was simply we hope you find the right vehicle here and if not, no worries. I decided to come back and buy the vehicle from this dealership after seeing that there offer to buy my vehicle far exceeded any other offers from any other dealerships on the trade in value of my previous car. Auto Quest also does business with so many of the big banks and local credit unions in the area that the financing was easy and I received the best rate we could find. And lastly my interactions with this team have been fun! My wife and I will now only buy vehicles from this team!
All the staff, particularly Kevin and Zeke, were friendly and professional. The car was in tip top shape and the couple of trim details were dealt with promptly either in their shop or at the shop that does their repairs and inspections which is also very experienced and knowledgeable. It is like a dealer experience without the cost and bureaucracy.
These guys are hands down the best dealership I have ever dealt with. Zac is a great guy and made it the best car buying experience I have had, pretty much the best experience I have had buying anything. I found them online and had to fly in to pick up the car but it was worth it. If I need another car in the future I will check them first.
I have personally owned 150+ cars and my recent s4 purchase from auto quest inc was hands down one of the best buying experiences I have had. They far exceeded any expectation I had and have managed to truly redefine a dealer purchase experience. 5 stars. I look forward to purchasing another vehicle from them in the future.
Wow all I can say is Jay gave me the best service I have ever received purchasing a vehicle. He was so funny and plasant. I tried to offer this guy a job at my sakes firm the whole time but I am sad to say he didn’t except!!!! Thanks jay
Great place. Salesman were awesome. Definitely buy/refer to family and friends. Thanks guys I truly appreciate your patience and help.
The guys at Auto Quest are great!!! They helped me get out of my previous auto loan and get the car of my dreams in a matter of hours. They took care of everything for me and made shopping for a new car easy and enjoyable. If your tired of the car or truck you have now but arent sure what to do? Go see Zach or Dominic and they will take care great care of you!
A couple months ago, my wife bought a Lexus RX 350 here. We originally came to Auto Quest because her family had previously bought a Lexus here, and highly recommended it. Overall we are very pleased with the experience. The staff was very professional and the vehicle runs great. Well definitely come back when were on the market for a new SUV.
Super good guys here. Friendly, professional, and very helpful. Gave us a killer deal on our new rig. Very positive experience buying a car here.
Great selection of very nice cars. Super genuine people. Craig, Brandon and the whole gang know what theyre talking about. Wonderful service!
I was drawn to this dealership by the great reviews. After seeing their inventory I didnt think I would be able to buy a car since they mainly sell higher end cars. A few weeks later the vehicle I was looking for showed up in their inventory and then it was mine at a good price! Zac and Dominic made the process easy, and very quick. Unless my vehicle breaks down right away, I give them five stars. Great buying experience!
Dealt with Zeke (guy with the beard) a while ago about a Mercedes I really liked. This is literally our conversation.Me - Hey, Im Mike and called you earlier about the Merc. I like the car and --Zyke - (cut me off) So do you want to buy it?Me - Ha, yes well can you give me more details and test drive it?Zyke - Everything is on the website and carfax, let us know if you want to buy it. ThanksHow this guy ended up in a job that involves human interaction is past me. I came in with an intent to buy the car on the spot but walked out within 5 minutes. I always get a good laugh from meeting people like this so Im not too upset about the experience ;)Ended up finding a much better car at a similar price. Be careful of this place, theyre brokers and have absolutely no idea about what theyre selling - dont gamble with your car purchase.
These guys are great. It was an awesome buying experience with absolutely no pressure, soooo different from the other dealerships I went to while searching out my new car. They also replaced my bumper that was damaged by the previous owner and did a fabulous job installing an aftermarket one. I highly recommend going to see these guys if you are in the market for a new car, luxury or otherwise. They have everything and are extremely reasonable!
Ford Roush Raptor purchased. The team was very prompt, professional, knew the car and previous owner well. Closing literally took 10 minutes and all my questions were answered. It was the best and easiest transaction I’ve ever experienced. We will be back!
As a car guy, this place is great. A lot of really nice cars and great, knowledgeable staff. I bought a cream-puff Honda Pilot from them and I am VERY happy with it. Do yourself a favor. If youre looking for a very nice, high-end car and you dont want to loose 20% of the value as soon as you drive a new car off a dealer lot, go here. Their cars are just as nice and their prices are very reasonable. A quality staff with a quality inventory. I will definitely be back.
Reading other reviews make me laugh. Seeing others give this dealership 5 stars actually make me jealous! I came in looking for the Lexus IS350 and my dad was about to pay cash for a junk car. The car was obviously been hit, tires were messed up, I asked for an explanation and all they said was Check the car fax and tell me if you want it like what? Im the customer with cash in my pocket, persuade me to buy it lol, but I was actually about it buy it trusting them there is nothing wrong. Thank god I test drove it, the car had rattle sounds and it just didnt drive right to me. Logan and his crew gave me the worst experience ever it actually makes me laugh. By the way, the car was the Lexus IS350 white exterior, red interior with 49,000 miles.
Ok no problem. They sold me the car I wanted at a reasonable price and even managed to get me a second key. They were nice and polite and I would go back to them.
Great and easy experience working with Kevin and Scott. Even with my less than perfect credit, I was able to drive off in the car I wanted in less than a hour!10/10 highly recommended.