Representatives at this company weather for purchasing or for technical advice are very knowledgeable and patient in helping make sure that you get exactly what you need whether it is a question answered or the right piece of equipment for your needs !!! AAA+++AAA Roger N.
I apologize for my original review. I was mislead by a distributor that King would direct ship to me. That is not the case. My issue with poor service was with the distributor who has now apologized to me and is trying to correct the matter.
After about 20 years of working, I finally needed to buy a new King heater. The one I bought was one I found on Amazon labeled as KING PAW2422-W. This heater has worked miracles for my home as it has been freezing outside!I could not give enough praise for the quality that King Electric puts into its heaters. It is honestly one of the best purchases I have made as far as heating goes.
I have several 8 1500 watt baseboard heaters in my home and most work fine. Last week, the unit in the dining room popped and arced and nearly caught fire. The lead from the element burned off and burned up to the wire nut. Thankfully, the heater was clean and no fire spread passed the junction box at the end of the heater. Chase in tech support was very quick to reply to my concern (Lowes was NOT). I took the heater to their factory in Seattle and they gave me a new heater. Im hopeful they will find the cause and make the necessary corrections to the design. They did suggest that the wire nut was the source of the arcing but Im doubtful since the plastic cap for the wire nut was only partially melted and the lead from the element was fully burned off so thats why 4 stars - not 5. Again, I hope they do the right thing as they have the old heater for their inspection (and the remnants of the pigtail from the element.
This company is great! I am impressed by the way that the employees are treated. I have worked here for a while now and have seen the company grow. Most of the management here are really trying to do their best to help. sometimes there are lots of changes in this company, but If you put in the work here and are eager to learn, you will do well.
I bought a ceramic baseboard heater 4 yrs ago. Quiet and works great with no static in the air (like regular baseboard heaters) so does not affect computers. Am now buying another as my office expands!
Great company. Great heaters. I have had the in wall manual heater for a small outbuilding on my property and it has never given me a problem. Going strong since 2006.
This company does not care about their employees at all and there is a lot of corruption and devious people within the company starting with the hr department lead spencer. He will act like hes there to help but then when you try to go to him with a problem he will completely twist up the problem and make you feel as though it was your fault. He doesnt care what you think a good solution may be for the problem and will give you the option of either quitting or being fired. Some of the leads there are terrible to work for but if you do want a good lead try to work for Belinda or Dan those two are very good people to work for. Ive seen very good people be let go because they voice their opinions or in my case ask to change position. Basically if you dont go where they want you to go or take on a certain job that they think would be a better fit for you even though you specifically ask for a certain position then you can either quit or be fired.
Definitely wouldnt recommend this company for any reason. Avoid at all cost!
Cant say enough. They work hard to provide the best products. Made in USA since 1958.
I had an unusual order online and it changed during the process. They were very good and handling the changes and keeping it easy.
I am owner/installer for a small tile company and we have used king undertile heat systems for over 15 years without issue until september 2017 when I installed my first king cable that has been under test since then. As soon as it was determined the wire was installed correctly and blame could not be placed on the installation and with all the tests pointing to product warranty King has been back peddaling avoiding my electricians repeated attempts to get a repair kit and after four months we still cant get them to honor their warranty. All I can say is we used King heat by my recommendation so you can imagine how this has effect on my company. King electric is not the company I thought them to be and until they make this right i will strongly lobby against the use of their products on my projects as well as voice my opinion to my suppliers for king electrics under floor heat wire. They do not honor their own warranty even when we followed their every instruction. They finally sent us a repair kit but wont clear my electrician to do the repair nor have they sent a service tech so here we still are going on 5 months with my clients talking arbitration! Thanks King you are a disgrace to American Business Integrity.
I bought a semi truck with a KT1215, had a problem with heater turning off. I called customer service at King Electric and they told me how to clean and lube the heater and that fixed my problem. They could have sold me parts and I would have purchased them but instead they took the time to tell me how to fix the heater for no charge. It is nice to know there are still American Companies that are honorably.
Disappointed. Called to get availability on some commercial heaters and was told a minimum of 30 days. Not even a time frame but the minimum amount of days meaning it could take way longer. Thats ridiculous. It doesnt matter how good your products are if they are unobtainable.
Best in the west... And east too.
A great place to work
Best place ever.
Very helpful
I have worked there, and there is a leader who is very short, she is very racial discrimination.
Its lit
Great products
King electric for life...
Great time there! 🔥🔥🔥🔥🔥🔥🔥
I did work here