They are beyond amazing! I contacted them around 8:30 am, and within the same day, they were able to replace the broken glass panel on my door. They are friendly, fast and offer a reasonable price!

I needed mirrors installed for a new business. Rick and Dave were great! They showed up right on time for both the estimate and the install. Installation was fast and clean, and they were fun to talk with! I also spoke with Susan in the office, great customer service. They had really competitive pricing, but the customer service set them apart.

I had a pleasant experience dealing with them when I was looking for small custom sized frameless glass cabinet doors. The lady was very precise in her quote and the glass was ready for pickup on the promised date. Very reasonably priced too. Will work with them in future again.

I had called many places looking for a quote for a piece of glass to protect my coffee table. I was having trouble even getting any place to respond. Perkins answered the phone, gave me a very detailed (and reasonable) quote, and then had the glass ready the next day. Highly recommend.

I ordered seven custom panes of glass for my artwork. Actually my art school final gallery exhibit. The glass turned out perfect and completed my pieces. The price was unbelievably fair and they were ready in hours. I am so grateful to Perkins for helping me with my work. So pleased with the quality.

I called this company this morning to inquire about getting a piece of glass cut for a piece of furniture in my salon. The lady who answered the phone was THE rudest person I’ve ever spoken to over the phone. It was almost as if she was mad that I had even bothered her. She has NO customer service skills and probably shouldn’t be answering their phones. Just direct and nasty. I hope her day goes better and if she is just that way..... I feel sorry for the people she has to be around.

*COMMERCIAL (think storefronts, bars, etc) GLASS* - very friendly and helpful on the phone, but if youre not asking about commercial glass or mirrors they will probably let you know they dont do that and, if they have one, possibly give you a recommendation of who might help you.

Needed a custom mirror cut for the back of a bar. The mirror needed to be cut accurately to fit in the insert the previous mirror fit into. Perkins mirror cut... perfect fit. These guys are great, they remind me of the guys that run the general store in my home town in Vermont.

Been buying glass and mirror from Mr. Perkins for years. Best prices in town and always perfectly accurate cuts. Their own website mentions the idiosyncrasies of this family owned business, but you overlook those to do business with a Seattle institution, locally-owned for over 100 years.

I just came from picking up some glass that I had made to order at Perkins. I bought a new coffee table recently and decided that I should have a glass sheet on it - for protection against scratches and stains. I called Perkins only a few days ago - and its already on top of my table and looking great! When I went in to pick it up, the sales lady was super friendly and gave me tips on protecting it from damage while loading it into the car. She also took time out to have a conversation (unrelated to glass) with me - which I thought was so nice. It was a real experience, opposed to a phony give me your money and leave scenario. I certainly wish that there were more businesses in Seattle that offered the no nonsense service and such fantastic prices as Perkins does!

Purchased two pieces of tempered glass with polished pencil edges. Best price in the entire state by far. Great service, a real small business with personality.

This is a well seasoned old school glass shop, that knows it way in all aspects of the glass business. They have been in business since 1906, and they get the job done, for a fair price in todays market.

Poor Customer Service --- This lady was Rude and I was rather shocked how disrespectful she was to someone placing an order to order a piece of Class for a House Window.If this is the kind of service you are offering... Its about presentation and yours Sucked big time ... You need to Hire someone who actually has Customer service, not a rude person....

My storefront windows were bashed in overnight. A total mess. Open for any random person to step right into my shop. I called Perkins Glass, and they were here within a couple hours. Fixed it like it was nothing. I felt humiliated in the presence of such honest skill and workmanship. This is the type of service I feel like people reminisce about having in the good ole days. Oh, and they did everything at half the price and in half the time that I had been quoted from every other glass business in the area. This business is a treasure to the community. Take advantage of it.

Great service and low prices. No nonsense folks running the place. Great to see an old school business surviving in the middle of the city.

AVOID AT ALL COSTS! We should have turned around from the beginning. Perkins himself was super rude and passive aggressive from the start. All we were asking for was a quote and he threw our mirror on the ground and started working on it. After asking him for a quote at least 10x he said come get it in three days. Three days later we come pick up the mirror and the frame is completely scratched. When confronted, his response was “I tried to buff it out.” Horrible costumer service, the glass doesn’t even fit the frame. It went right into the trash after they were done with it.

I ordered 30 pieces of glass all different sizes. In two days they were calling me to pick them up. Great company and they did the job perfectly. I will definitely use them again.

Absolutely phenomenal service and very affordable prices. Weve used Perkins several times for glass and window services and I am consistently impressed. I would highly recommend them to anyone in need of this type of work. Thank you Perkins Glass!!!

Absolutely amazing service. The company was very responsive and worked around my schedule to get a broken store front window replaced. The job was done so professionally and efficiently (15 mins for a 70x70 inch window). I would absolutely recommend them to anyone looking for professional glass and window repair with incredible pricing.

This place should be a historic landmark. Family run. No nonsense/old school. ( ok. A little rough around the edges as far as customer service). They delivered on a small job they had. Great value.

Got some bizarre shaped cuts for a project Im working on. They cut the glass perfect, sanded the edges, and charged me next to nothing. Quick turn around. Super friendly staff!! Great job guys.

Excellent customer service! Experts in the field with a friendly smile.

They Saved me! I needed to replace a custom piece of glass within a short time frame. Not only were they ultimately able to have the piece cut and done in time, they actually got it done same day and it turned out beautifully. Make sure you bring a template of what you need done. Thank you much Perkins Glass & Mirror Co!

They can do it all-great family owned and operated business.

All I needed was 24x24 glass a 1/8 thick for my painting class. I called ahead to see if they could help me and they said sure thing. I came in about an hour later and it took way less than ten minutes for them to find a piece, cut it, and ring me up. The man that helped me was thoughtful, making sure to ask if I would be handling it so he knew to sand the sides down. All in all I only spent $5. $5! Thats so good! Plus it was fast and with good service. What more could you ask for?

Someone threw a brick through my store window. Philip showed up unbelievably fast, finished the work fast. For the size of that pane, I feel it was reasonably priced. Excellent all around.

These guys are pro and very reasonably priced. They are my go to for all my glass needs.

Broke the mirror in my medicine cabinet and needed a custom size. Other estimates I got were $50-90. I got it for THREE DOLLARS from here and it was ready in an hour. Made my day!!

I have bought three mirrors from Perkins....the best service and price!!!!For a better quality mirror they were half the price of another company and their work is timely and excellent.

Im guessing this is family owned? I would think a family run business in this day and age would go above and beyond to help you any way they can. Apparently not. Bummer. Heres to at least TRYING to support local. Spoke to a friendly younger woman on the phone and had the info I needed, but when I arrived, the older woman at the counter was nothing but rude from the second I walked in. We service commercial businesses, we dont do walk ins. In a really rotten tone. Her whole demeanor was just negative Nancy. I was definitely told the deal and sent packing with my tail between my legs. So to speak. It sucks that people dont understand that Google and Yelp are out there. Id much rather not spend the time writing anything negative, but when I am treated like an idiot, I am compelled.

Ever bought glass in a frame shop? Pleasant, but often incompetent staff, at least a week to cut and prices that make you think there must have been some misunderstanding and that it included both mat and gold frame? You will love this place! Best prices on glass. Ever. Cut to exact size, usually no later than the next day. Nicely finished edges. Some counter help can seem cranky, but they are not mean; some of the family members are more gruff than you might expect in retail. But if you are looking for professional competence and very competitive prices it shouldnt worry you that there is no tip jar.

I not sure why anyone would want to do business with this company. The woman who answers the phone is NASTY and has the manners of Donald Trump. They dont take orders over the phone and everything is in cash, forcing the potential customers to go to the business with cash in hand.

Amazingly affordable. $16 for a 40x40 piece of double strength glass that will function as my new dry erase board because the normal ones are an eyesore! Service was fine--the guy at the counter was gruff, but I just smiled and was super direct. He cut it right in front of me, helped me load it, and then after I paid he handed me a pecan cluster which I import from Georgia, which he referred to as an attitude adjustment pill. Hilarious. Will send all my friends.

Excellent customer service. They are masters with glass. Took only minutes to cut a custom piece of glass with an odd shape that I needed to repair a lead light window.I highly recommend this place!

Sure they are rude. If youve ever worked in a small business, youd understand why. The thing is, big box stores greet you with a smile but no one knows what the hell they are doing! I dont care about their mood. I want my glass.

What those of you who are not from Seattle or are too sensitive, is that they are RUDE to everyone. They are known for it. However they are cheap and do quality work, so for those of us who know good glass you just accept it or go elsewhere.

Horrible customer service.I showed up at the Perkins Glass shop in prerson to discuss my house project,The gentleman who was helping me was very unfriendly, every question I asked him, he responded with rolling eyes and was looking at me like I was an idiot for even asking it.He was not even trying to help me find any solutions or discuss other options to solve my problem. This is not a complicated project.I felt very unwelcomed.I wouldn’t recommend hiring them, or I would advise training all the staff on basics of customer service . Otherwise good luck with selling some glass with this kind of attitude...

Mr. Perkins is a true gentleman. Really helped me out. Great price and service.

Integrity and Courtesy. Gentlemen from this glass company were working on a space down from ours and my husband and I stopped and asked if they could come take a look at our businesss front glass door that had a problem. They were super friendly and took time to come by and fixed it! I was fully expecting to pay for this service but was told that it was no charge. Granted, it was a pretty quick fix, but you dont find courtesy and integrity out there too often. From my experience, I would recommend them and will plan to use them if we need any further work done. Thank you!

Best glass shop in Seattle hands down!

Great fast service! Cuts done within a few hours same day! The prices hands down cant be beat!! Cash or check only

Great service, had them make a mirror for me in about 4 hours on a Saturday. Just remember to bring cash though, they dont do cards of any kind.

I just googled Perkins phone number and saw some of the negative reviews and felt compelled to write a counter one. I have dealt with Perkins glass for 30 years and their service is just as good today as it was then--Its perfect and I wouldnt change a thing.They have taken my calls well before the sun rose and I needed windows covered from a commercial burglary, and theyve taken calls after the sun set as during the WTO riots for example. Ive been in there probably 50 times over the years, and have figured out how to work within the parameters of what they do. They dont know me, I wouldnt be surprised if they didnt know my name, and it doesnt bother me a bit. They are in the glass business.. not the friendship business.This family doesnt need your friendship or approval. They cut glass and work hard. You want to have smoke blown up your backside and be told how great your creative inspiration is? Go someplace else. This is an old school business operated by the hardest working family I can point to. Mr. Perkins has been cutting glass longer than most of your grandparents have likely been alive and I have personally seen him handle big pieces of glass that I would struggle to even lift. I was told when I offered to help move a 1/4 mirror that measured 50x72 that I could help by getting out of the way. They work hard, cut glass and have dealt with the public on a retail basis far longer than most people would ever be able to even consider it.The comments about their family are baseless and rude: Which of you could even spend a day working with your family without conflict? This family was born and raised in the glass business and have worked together every day since. They continue to do what they do because they have customers that depend on them. Mr. Perkins could retire himself and everyone in his family a millionaire several times over if hed just give in to the haters, the light rail construction on Broadway, the constantly changing paint that is supposed to protect everyone from making stupid decisions, and perhaps last but not least: the changing demographics of Seattle with all the newcomers that think the only way to work is with a keyboard and a mouse. I got a place for them to stick their mouse alright.For the others that just want a piece of glass cut efficiently for 1/3 of what it would cost elsewhere, use your google and answer all your questions, go into perkins and tell them what you want. Not what its for or anything else. Shut your mouth and listen to the feedback you receive and answer any questions you may be asked. Pretend you are ordering soup in Manhattan if it helps.

We are so lucky to have such a treasure in Seattle, a true family-owned business right on Capitol Hill. Suck it up and make it win-win by giving them your business and getting exactly what you want at a great price.

Brian (5th generation owner) was perfectly wonderful. I hear from friends whove gone here from years the older generation can be cantankerous -- its just how they are. Highly capable at what they do -- a family business since 1906-- the kind we should keep around.

Old school and yes!

Amazing service, great prices. Used them for years. I love Perkins Glass.

I’m quoting the owner “I’m not helping you because you are not american, now get away from my drive way”. I’m very disappointed! From the first call they were rude over the phone. They don’t accept Credit Cards and they never mentioned it to me over the phone. When I came in the old lady was mad and didn’t say hello. When I gave her my Cc, she yelled at me that they don’t take cc and there is a cash machine near the qfc. I went out without to take the product, they said” Ok, we will sell it to someone else.Really really poor customer service!

We had mirrors installed in our dance studio in a timely and professional manner and at a fantastic cost. They were prompt always in getting back to us and we look forward to passing their name onto others!

Great prices and if you deal with Erin youll get amazing services!

I am sorry to say, but Perkins glass company should be renamed Racist glass company. I had a very bad experince with Phil. Called for a quote over the phone and had Phil and Mike come out to give me an estimate. When they saw i was african american i felt like they were completely unprofessional. They talked as if my business and the 2 windows i asked to be replaced were a burden. I stated what i needed done and Phil continued to talk as if I were a simple minded child. I turned the other cheek, still got the quote, and called back the next week to schedule an appointment. Just for them to tell me they wont take my job. Thanks for the attutude and wasting a week of our time. If you dont mind dealing with ignorant people, be my guest but last i checked money is neither black or white, its green.

A good place with good people and good product. What more can you ask for.

Great service and price, old school

Good place to order custom glazing and mirror.

I deliver to them. They are always nice, courteous, and helpful.

I needed small glass shelves for a medicine cabinet. Searched hardware stores. Perkins made shelves to specifications for pickup in an hour and 90% cheaper.

Great place for your glass needs

I brought a fish tank lid in to be trimmed down a little. I was greeted warmly, the work was done immediately & quickly, it was done well, and it was free!

They have wonderful prices but their service is RIDICULOUS! They dont deliver and if you need any type of transport materials built they charge at least $100.

Great work at a better price.

Called to get a quote....super rude. peace out

I was trying to get a quote from them in regards on replacing my broken window. Who ever answers their phone just start yelling at me in regards of the quote. its unprofessional and rude!

Best glass ever.

They work really hard, I would not go anywhere else.

Good