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Northwest Shower Door
3223 1st Ave S A, Seattle, WA 98134, United States
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Northwest Shower Door
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Jo
Review №1

I highly recommend this glass company for all of your bathroom and kitchen glass installations. The owner is very knowledgeable and experienced with the possibilities and limitations of glass fabrication and installation and can guide you with your aspirations with details very competently and professionally. I really liked dealing with them on my project and highly recommend them if want a good bathroom or kitchen glass installation.

Je
Review №2

Devon came out to check out our shower door which was older and off the track and leaking. He added silicone around the door to stop the leaks, fixed some old problems, tightened up the rollers, and now it works great. Instead of charging us, he asked that we call him out when were going to replace the door in the future. We definitely will! Thank you Devon!

Jo
Review №3

In my opinion if you are getting a glass shower door installed then NW Shower door is the best company to consider. Many glass companies dabble in shower doors but if they encounter any difficulties they may not only fail but may also not back up their work. NW Shower Door will back up their work.We have a complicated issue with our glass shower door due to construction problems at the point of attachment. Dave has always been available to come out and adjust the door at no cost. After a few years we again started having problems with the door but misremembered the company name and called another glass company. This was a costly mistake. The people that were sent out clearly had no idea how to solve the problem but were fine with charging us money for making the problem worse. In the end we checked back with our original contractor and got the correct information. The other company was trying to sell us a complete glass reinstall. Instead Dave came out, worked around the other company’s half-baked hacks and fixed it. At no charge. Years later.I’ve never had this level of support from a contractor and I’ve worked with many good contractors that have gone out of their way to fix problems. I think Dave sees issues like this as a personal challenge and enjoys solving problems. When he showed us the source of the problem there was a degree of analysis that was way beyond the capability of the other installers.If you want a glass shower door installed and that installation done right and backed up by a company with integrity, use NW Shower Door. (And don’t lose their number.)

Ri
Review №4

Excellent work on two new shower enclosures, including one that required some true out-of-the-box thinking. I especially appreciated that Dave upgraded a shower sweep on an install they had done a few years earlier for free. A professional, serious, highly competent outfit. And friendly!

Bl
Review №5

We recently finished off our bathroom remodel with a NW Shower door (for the second time). It looks fantastic, and the service was efficient and courteous. They are used to working directly with consumers and not just contractors. Worth every penny!

ND
Review №6

We needed a custom shower door for our master bath remodel as the bathroom has an atypical configuration. It really was a great customer experience throughout the process. I really appreciate the attention to detail as well as their great communication.

Vi
Review №7

Highly recommend this company. In 2007, they installed a shower door, cut translucent tempered glass panels for our new cabinet doors and cut and installed a large mirror. They were more knowledgeable than our contractor, making a few recommendations that greatly improved the look of the installation. This year, we called them back because the wheels on the shower doors were not working as smoothly. Even though it was a repair and not just a new sale, they were responsive, prompt and helpful. Rare these days!

tu
Review №8

This is a story of a company that puts their reputation and its customers satisfaction above everything else.Last year, we have our bathroom renovated and wanted a walk-in shower with glass door for my mothers wheelchair. Through our general contractor, we were introduced to Northwest Shower Door and we selected a design that works for us. During the design process, David Greer had graciously guided us through the considerations to fit our need and ended up recommended a product that fits our need.Since it was part of the general contract, the shower door was installed by our general contractor/builder. Again, David stepped in to provide technical supports to the installation team.Fast forward... a few months after door installed, the doors become stuck and heavy to open. We called David after desperate attempts at contacting our original contractor. Since, the door was not installed by Northwest Shower Door, we prepared to pay for any work performed by NSD (at this point, the doors become stuck). David came out and diagnosed the problem caused by the original installer and took his time to correct the issues. When we asked for the bill, David decline to charge us for his time.While disappointed with our contractor and original installer, we were very grateful for the courtesy and generosity of David from Northwest Shower Door.More than anything else, the professionalism and courtesy from David make me very happy that small businesses like his are still around and that also cements my conviction to support local small businesses.Thank you again, David for standing behind your products, for stepping in at every step of the way to support and for being a shining example of a respectable business.I cant recommend Northwest Shower Door and David Greer enough for your next project!H. La

Su
Review №9

We just completed our second bathroom remodel with NW Shower Door over the past 10 years. Their work is excellent and the crews are very professional and courteous. David, the owner, came out today to assist with installing our shower door. Its always nice to know the owner is involved in meeting and working directly with clients. I highly recommend them and would use them again for future work.

JB
Review №10

I cannot say enough good things about Northwest Shower Door. After extensive research, I decided to have them install a new shower door on my remodeled shower. Not only were they extremely detailed and accommodating along the way but they provided a flawless install. After a while, I ran into an issue with one my hinges and they went over and beyond to ensure that I was taken care of. Not only are they true craftsmen, but they stand behind their work. Highly recommend!

Je
Review №11

I am a designer and my husband is a general contractor. We have done dozens of projects and Dave and the team at Northwest Shower Door has delivered perfect results every single time. Without question they are the custom glass company we use and refer.

De
Review №12

I recently had a glass shower panel installed with a digital printed grid embedded within the glass. The final product turned out great and all the staff I interacted with were pleasant to deal with.Unfortunately, they were let down by their manufacturer on multiple occasions requiring two remakes of the glass and several slipped delivery dates. This led to my five week (granted its an estimate) delivery timeline instead becoming an eleven week wait. Whilst I understand that problems happen I would suggest NWSD make the following changes to improve customer experience in the future:* Make the additional time for this specially processed glass known to the customer prior to them ordering.* In cases where there is a delay, double down on your communication. I had to ring multiple times to get an update as opposed to being reached out to proactively with status updates.* Make sure that your manufacturers have the same high standards that you do to reduce the number of remakes required

Er
Review №13

Tbh not sure where to start with a review of NWSD generally, and Dave specifically. Dave and his team have done a number of glass and mirror projects in our home over the years; weve come to know and appreciate them more and more and heartily, heartily HEARTILY recommend them to anyone, and with pleasure. True craftsman in the old sense, with pride and care in his work; no job to big or small, and each treated with precision and care. Respect.

Co
Review №14

Contacted, appointment for measurement was done in a few days, received quote in less than 2 days, down payment and BOOM I now have two beautiful shower doors that open with one finger - silently. Excellent quality materials. They arrived on time, as scheduled - did a beautiful installation, were done with both doors in less than 3.5 hours, cleaned up everything and left both bathrooms in beautiful condition. Very pleased with the entire process, professionalism and Covid awareness. Would highly recommend them to anyone.

Os
Review №15

It is not often that we come across people who, by virtue of their work ethic and professionalism, impress us enough to make us want to do everything in our power to promote them and their business. One of those people is David Greer with Northwest Shower Door.We contacted NWSD on a shower door that was not working correctly. The door had originally been installed two years before by another glass company and we had contacted them several times about the same issue without any response. We were then referred to NWSD by another vendor that we’ve worked with and we decided to call them about replacing the door.David came over and, instead of trying to sell us a new door, proceeded to take care of the problem right then and there.Because of that, we highly recommend him and Northwest Shower Door without reservations. We will definitely be using his services on our next project.

te
Review №16

3 piece shower door, measured, fabricated and installed. The clamps for the side pieces were supposed to fit above a row of decorative tile that ended at the glass, but they put the clamp behind the tile Instead. Now I have a big gap at the end of the tile and it looks odd - seeing the top clamp but the lower one is partially hidden.

Sa
Review №17

We had just bought a 1930 house with the tiniest bathroom. We did a full bathroom remodel, the only problem we had was finding a shower door that fit the small opening between the sink and toilet. Dave came in and did a great assessment while we were still in the middle of construction. He was able to give us great ideas and made our shower door dreams a reality.I will say the final cost was a bit more than I was expecting, but the final product was totally worth every penny!

Me
Review №18

My husband and I own a remodel company and have worked with Dave and Carrie at Nw shower door for the last 10 years. They are the absolutely the best! Dave does spot on measuring and estimates are in hand with days. Their teams of installers are super professional and clean. They stand by there work. We will continue to use them on as long as were in business.

Ma
Review №19

Northwest Shower Door installed the shower enclosure in my bathroom some years back. Over time, one of the panels had come undone from the U-channel attached to the wall. David (owner) was quick to head through to reseat the panel, realign the door, and grease up the creaky hinges. Standing by the work that was originally done is truly impressive. It’s rare to stumble upon a business these days that operates with this level of integrity and professionalism. Shower enclosure is like new. Working with David was a true pleasure.

Je
Review №20

We experienced the very best outcome from David and NorthwestShower Door. We originally purchased our door a few years ago andLoved it. We had some issues with grout failure in the shower andNeeded to redo the shower. We wanted to use our NW Shower doorBut the opening for the replaced shower was so very close we thoughtWe couldn’t use the door. BUT David Greer came out and rehung theDoor for us. We have the very best confidence in Northwest ShowerDoor and how fantastic and professional David Greer is in obtainingThe best for his customers.

je
Review №21

Pretty unimpressed, the guy came and they accommodated our need for swiftness for the install but... the glass was rectangular not the special cut I was hoping for and the install damaged our ceiling. We didnt notice till after which makes me suspect the installer was trying to hide that fact. If you come here they will do the job but probably not well, which is what I gathered from other posts but thought I would give it a shot, oh well. I lost this time.

Ma
Review №22

My company Remodeling Chambers have been using NW Shower doors for over 10 years. They are the best and very reliable. I plan to work with them for the next 10 years.

Ry
Review №23

As a local contractor my business thrives working with quality companies like Northwest Shower Door! Above the rest, their communication, scheduling, pricing and integrity make projects successful!

On
Review №24

Ordered 5 pieces of glass for my door. It took about 3 phone calls and 2 emails to get a quote from them. It should have been a sign that this company is not going to care much about customers. I decided to go forward with the order. Unfortunately I had to call in several times to check the order status because none of the former promises to send me an email or call me with time estimates realized. On the day of delivery (after about a month) I had to call in again to ask what happened to my delivery time slot of 8am. The lady on the phone told me that they got held up with something and that the glass will be delivered sometime during the day. Its almost the end of the day and I am still hanging with no glass and no update from them. I dont think I will choose this company ever again.

Aa
Review №25

Have used NW Shower Door twice now. Friendly, professional, timely, the office was responsive to questions, onsite people were great and the end product looks great.

Bi
Review №26

Great installation back in 2011, and door adjustment about three years ago. Timely and responsive. I requested another door adjustment about 4 weeks ago and was told they had to make a proposal. After no proposal showed up, I called again and learned that there is a $100 fee just for the house call. Thats for a 15 to 20 minute adjustment to keep the door from hitting the adjacent glass panel. And thats after they adjusted the door once already. Way too much. Ill have to look elsewhere.

Do
Review №27

My elderly parents bought a shower enclosure from Northwest Shower Door to complete a bathroom model to celebrate their 50th wedding anniversary and host 10 family members from around the world. Dave said it would be 3-4 weeks to installation. After my parents paid under that agreement and waited 3 weeks, they called to find installation wont happen until almost 5 1/2 weeks. This is after the big day which was disclosed at the measuring phase. My parents will have to share one bathroom with 10 guests as they celebrate their anniversary thanks to the delay. Shame to take advantage of them and ruin what should be a happy family event Northwest Shower Door.

An
Review №28

NW Shower Door built and installed a custom glass shower for us, and it still looks like new over 10 years later! This is a great local company who stand by their work.

Ed
Review №29

I had a large custom mirror installed during our master bath remodel. The mirror had several custom cuts to fit the light fixtures. The mirror fit perfectly and the NW Shore Door installers did an excellent job.

Ja
Review №30

Recently I wanted to sell my condo. Dave came out and proposed upgrading my shower door and mirrors in the master bath. I was delighted with the result and pleased with all the staff interactions. I sold my condo in 5 days. Thank you, Northwest Shower Door!

Ni
Review №31

After a long wait, frustrations and reschduling, Michele took responsible and offered discount for shower door installation.

Lo
Review №32

Great supply of parts and great service

Ri
Review №33

NW Shower Door was excellent! We had four other shower glass companies stop by to estimate and due to the challenge of installing glass on the corner next to the half “pony wall” these other companies shied away from our project. Not Dave! He problem-solved and took very careful measurements and discussed in detail with us about our goals and the requirements needed to complete our project successfully. He was very knowledgeable, the utmost professional and very pleasant to work with! Due to his extensive experience and knowledge, Dave exudes the confidence of a craftsman who truly knows his craft. I have worked with quite a few contractors of various types over the years, and while most do a good job, there are a few who stand out as exceptional because they truly have mastery of their craft and are confidant. Dave is one of them. Because he knows his craft so well, he is great to work with and can anticipate advantages and potential problems with your project which is priceless! We are extremely happy with the results and everything works impeccably. Not only is it very beautiful, but very functional. Take our word for it, NW Shower Door is the best in this area- look no further!

Information
36 Photos
33 Comments
4.3 Rating
  • Address:3223 1st Ave S A, Seattle, WA 98134, United States
  • Site:http://nwshowerdoor.com/
  • Phone:+1 206-264-1010
Categories
  • Glass & mirror shop
  • Shower door shop
  • Glass shop
  • Mirror shop
  • Railing contractor
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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