user
Office Depot
1751 Airport Way S, Seattle, WA 98134, United States
Appearance
Office Depot

Comments
Pa
Review №1

The staff here is very helpful and happy to help.I came here to get some printing work. There was a slight messup. Casey, who works at the print station was very helpful. Not only did he calmly address the situation, but he went above and beyond to fix the issue.Im definitely coming back to this location.

sg
Review №2

Billy was so helpful and knowledgeable about the rewards program! Great customer service. Clean store. Would come back! 10/10

Ro
Review №3

Great customer service. Kasey Brown is a rock star. I needed a poster made the same day and he was able to get me in and out of the store in less than 30 minutes. With the service I received from Kasey, I will definitely be back to do more business. Thanks Kasey!!

Ju
Review №4

I’ve been coming to this store almost every day for the passed year, and not once have I had an unpleasant experience here. All the employees are always helpful and never treat you different if I’m there during the day or ten minutes before closing. Thank you to each and every one of you, and making it easier for me to do my job.

Ed
Review №5

Billy C. and the other staff at the Holgate Office Depot/Store 811 are always helpful and kind when I stop by for supplies. I came into the store today to fill up on G2 Pilot Pen ink refills in Bold. Most stores carry either the Fine or Extra Fine G2 pens or refills. This Office Depot at always has a stock of Bold in black and blue, and this says a lot to me, as my visits to the store have been here-and-there due to Covid-19. In addition to these I also picked up some other items because they always have solid sales.Billy C. and the staff are always helpful to me and I value the human interaction, like eye contact and having a pleasant conversation. Thank you!

Ma
Review №6

My son was at store located at 1751 Airport Way South and the manager on charge Alex was able to help him and provide him with an excellent service and professionalism. I just want say thank you. Excellent experience.

Pa
Review №7

My wife had a shockingly bad experience today at this Office Depot in Seattle. After searching stores throughout Western Washington, she finally found the Epson photo scanner shed been shopping for at the Office Depot on Airport Way in Seattle. We live far from the store. She called and asked to have the scanner reserved through the day today until she was able to pick it up. The staff promised to do that. She tried to buy it while she was on the phone, in fact, but they would not let her. Today she drove the long distance from northeast King County to the store in south Seattle. When she got there, a store employee informed her that although her name had been placed on the scanner, it had been sold to someone else a little earlier. As a result, she wasted a two-hour round trip and left the store empty-handled. The employee who talked to her did not apologize or offer an equivalent machine: His attitude seemed to be So what, lady. We have been Office Depot customers for many years, and we have never had anything like this ever happen at any store. Her treatment was rude, inconsiderate and shameful. I wish I could give zero stars to this experience, but I apparently have to give it one.

Ca
Review №8

Just had a great experience printing with Howard he was very nice and got the job done fast. Also wanted to shout out Kasey for escorting me to my car because a man was trying to follow me in the parking lot. Y’all went above and beyond the job description of working at Office Depot and for that i thank you! Overall friendly staff.

Mi
Review №9

Alex was great and attentive ! Thanks a lot we got to print few contract papers out quickly 👌🏻👌🏻👌🏻

Er
Review №10

It is unfortunate that there are so many junkies outside as the customer service is more paranoid than helpful.

CZ
Review №11

Is it hard to be polite? The print dept guy found it very difficult to be polite and very easy to be rude.

Da
Review №12

This store is awesome. All of the workers are so nice and very helpful. They know my cat by name now. 😸

Ma
Review №13

Not much to say about this place. Parking is easy.

Ne
Review №14

Very rude customer service. I wont be spending my money here ever again. No need to be rude to customers. If you hate your job then leave. They dont even know who theyre talking to!

Sm
Review №15

Terrible serviceI went to Office Depot on airport way and a lady name carrel lopez asked me if I need help I told her I need credi card paper and she asked another stuff where are those paper they told her isle 19 we went to isle 19 but was not thereThe whole time I kept my social distance after that I hard time breathing so I brought my social mask Lower she told me no u cannot do that bring it higherI told her I cannot keep that high because I have medical condition I cannot keep high any longerI was willing to stay in front of the door and Waite for I wanted because so rude I left the store and ordered on prime amazonBefore this incident I was for 25 years customer of Office Depot but no more

Be
Review №16

I have been to this store two times. It is out of the way a bit for me but very easy to get to. I had reason go there recently added they had the laptop I wanted ad my local store did not. The manager here gladly held it for me for a few days until I could get there. I ended up purchasing more items and he packed them up for me so that I could carry them comfortably on public transportation.

Bi
Review №17

Had a great experience. Thought my laptop was fried. Took it in and they told me it was just busy doing updates. So instead of charging me an ungodly amount to fix it they just gave me some friendly advice. Thanks guys!

To
Review №18

I went in to do some color copying and the rather poor directions on the machine ended up costing me a few bucks, no big deal, but the store was either unwilling or unable to give me a refund. At Fed Ex in Georgetown the same thing happened, but they happily refunded me.

Ja
Review №19

Easy to find most of what Im looking for. I enjoy browsing the clearance sections (which do move from time to time), but fills all the needs I have for an office supply store. I do most of my shopping through the website, but having a local store helps.

Do
Review №20

I have to give Howard, at the print station is the best. I’ve gone to him 3 times in a month for help with my wedding stationary and he was nothing but so helpful.

E.
Review №21

5 stars just because ALEX help me to find the things that I needed. Thank you :)

Bo
Review №22

A convenient place to ship via FedX. NO LINES! Was going there for other things, so why not. Very quick trip. Also can ship usps (HINT)

Ai
Review №23

If you hate your job that much, just quit and open the space for someone else whod appreciate it more.

Ma
Review №24

I must say its hit and miss here... some staff members are friendly and helpful, others are draggin it. Checkout IS PAINFULLY SLOW as another reviewer remarked. It might be quicker paying cash vs. card.

Pa
Review №25

I rate this Office Depot as OK because if you work in downtown and need something, thank goodness theyre around. But then again, maybe not.It seems like every time I pop in here, theres something missing from the store thats on my list. If said list was Hot Pink Duct Tape with Leopard Spots and Navy and Ecru Striped File Folders, then OK - understandable.But on my most recent visit, said item was #9 return envelopes. Like 50 for a small mailing I was doing. But, alas, no luck. If I wanted to spend $45 for 500 of them with security panels, yes. But I just wanted 50, wouldve taken 100, and no security panels or address windows, etc. - just #9. (I wouldve bought a reasonable quantity with the security panels - that wasnt an option).On another trip, it was a particular size Rolodex card that was missing. Prior to that, desk blotter calendars. You get it, its always something.I will say theyre nice about it, but not overly apologetic and no real remedy offered. Its easy enough in and out except the parking spaces out front are squeezed in a bit too tight, and sometimes you cant back up and out if some shmuck in an extra long truck or mondo SUV pulls in carelessly.It also annoyed me that I had the WA State form to purchase tax exempt for a group that I was volunteering with for said mailing in need of #9 envelopes. And they wouldnt accept that, saying you have to fill out their form and submit to their corporate office and then in a week or so they would send a card to present to purchase tax exempt. Really, people? Im sure most smaller groups end up doing like I did and saying forget it and paying the $1.00, thus eliminating the need for Office Depot to hire proper accounting staff and upgrade to proper POS software where they could have accepted the form in the first place.

co
Review №26

NEVER HAVE I, EVER.....in my life, left a store nearly in tears from both, FOR BEING FORCED TO LEAVE, WITHOUT EVEN A REASON OR EXPLANATION AS TO WHY, AND THEN BEING TOLD I CANT PURCHASE THE 15 TO 20 ITEMS, I JUST spent a hour and a half, GETTING....ON CRUTCHES! MIND YOU;AND THEN NOT EVEN GIVEN THE CURTOUSY WHEN I ASK AS TO WHY, the sudden unreasonable kicking out, but....I get,only a rude! NO we dont have to tell YOU anything SO I honestly ask was it because I took too long and meagerly went down almost every isle! It being first of the month I just got my SSDI, SO I WAS GETTING ALL THE NECESSARY THINGS I HAD PLANNED GETTING WHEN I WENT THERE TO BEGIN WITH,AND WHATEVER ELSE I SAW THAT WAS INTERESTING, ....SO STILL NO REASON AS TO WHY I CANT EVEN PURCHASE THE THINGS ALREADY IN MY CART, I PLEAD DO YOU THINK I DONT HAVE MONEY OR DONT PLAN TO BUY ALL OT THE STUFF, WHICH WAS IDK $150. AROUND!? I tell them please you can search me 💯 and my back pack that was underneath the cart entire time.....AND STILL! NO EXPLANATION AS TO WHY I WAS being profiled in such and un called for manner, OH AND THE EMPLOYEE WAS DOING THE FAKE, SHOP/STALK ING IN MY ISLE EVERY DAM ISLE HAHA...WHICH I WAS FINE WITH HE WAS NICE AND I HAD NO REASON TO WANNA HIDE....BUT STILL AS I AM LEAVING..EMBARASSED N ENRAGED BUT MORE POWTINGFR DREADING THE THOUGHT OF BUSSING TO A DIF STORE N REPEATING THE PROCESS FOR NO DAMM REASON...I ASK TO TALK TO A MANAGER...*CARL SAYS HE IS AND RUDELY ESCORTS ME TWARDS THE DOOR....I TRY A LAST ATTEMPT WELL CAN YOU AT LEAST LET ME KNOW AS TO WHY YOU THINK; IVE DONE, WHATEVER IT IS, IM RUDELY BEING TOLD TO LEAVE?......JUST SO I DONT DO IT BY MISSTAKE SOMEWHERE ELSE AND I CAN CORRECT MY BEHAVIOR....IGNORED...WITH A COCKY SMIRK N A SHRUG...AND NOTHING! SO AM EXITING AÑD THE CARL QUICKLY TRIES TO KIND WALK OUT RIGHT AFTER ME,,,SETTING THE BEEPERS OFF! ;HE YELLS SEE U BEEPED WHEN U WENT OUT......I WHIPPED AROUND AND WALKED BACK THRU SAYING WTF! NO I DIDNT YOU SEARCH ME RIGHT NO, DROPING MY BOOKBAG TO THE FLOOR AND HE EVEN TRIES TO SHADY LIKE WALK BACK THRU WHEN IM COMING BACK IN I STOP N LET HIM GO THRU ALONE ! SURE DID BEEP ..I WALK THRUE N BACK NO BEEP WHOLE TIME HIM KNOWING HE PURPOSLY SET IT OFF..AND ID EVEN UNDERSTAND IF I HAD BEEN A FREAQUENT COSTOMER AND MAYBE SEEMED SKETCHY!.... BUT NO IT LITERALLY WAS MY FIRST TIME EVER.....YA SORRY SO LONG WINDED IT JUST REALLY UPSET ME.....

Er
Review №27

This location is in a rough spot of town, but the staff are always friendly & helpful

Jo
Review №28

Poor customer service, sold me the wrong ink cartridge, had to return it and did not have the one I needed even though online said the had it in stock. 2 wasted trips.

Jo
Review №29

Its fine, though the location is a bit sketchy. I pick up orders from the printing department and everything comes out as ordered which is the most important part.

ev
Review №30

Staff is great but not that big selection

Ra
Review №31

AVOID THIS STORE AT ALL COST!!! If I could I would rate this Office Depot (Holgate Seattle) negative five stars without an ounce of exaggeration needed. Never in my life have I been so badly treated and ABUSED VERBALLY by any store or a single employee/owner until today. So my boyfriend and I were waiting at the bus station right outside the store on Holgate and Airport way. Anybody who knows that area is familiar with the homeless problem and how that bus stop in particular can be a bit rowdy and crowded. Soyg_n** we decided to do a little shopping in the Office Depot until the crowd thinned out. My boyfriend had just gotten paid from work and we had several items wed been waiting to buy. Both of us are members of the rewards program Office Depot offers and both ok f our accounts show exactly how much money we have spent at that location(Combined thousands of dollars). So what happened next was both baffling and infuriating to us both.

Ri
Review №32

Good prices on local items very good deals for back to school

Dw
Review №33

Not sure if am happy with todays visit.

Er
Review №34

I love this place... their sakes start on Mondays - if u wanted first pick

Br
Review №35

Stopped in to get a ink cartridge and had to wait for an employee now that the ink is locked up, I tell him the brand and type multiple times then in frustration leave telling him I will buy online! If your service sucks you will go away like all other retailers who have closed down.

ro
Review №36

Very helpful great prices organized store.

Ch
Review №37

Alex took my computer in right away! Super helpful

Te
Review №38

The workers are very nice and quick to help you if you need it.

Ev
Review №39

Very helpful and went out of their way to assist me!!!

so
Review №40

Got there 3mins til close, asked for 3 micro USB, took me straight to it, was even on sale, even asked, help me find anything else, totally kool...

Da
Review №41

Always a pleasure, usually find what I need and get in and out quickly

Ja
Review №42

Very dissapointing!!Went in for phone case. Was told rudely my phone was to old and there was not a case. It was an iPhone 6 and there were many cases. I waited for 10 mins my the earbuds before I walked out. The service is about as bad as possible!!

Gl
Review №43

Good sized office supply so near the downtown core. On site parking.

Da
Review №44

Not sure how stores like these are keeping the lights on. Nothing to do with the staff as they are always nice and helpful. Its just that every time I visit, I would be the only one in the store.

Er
Review №45

The store is fine but parkig is tight with few open spots.

Br
Review №46

Lars and Richard were very helpful and prompt on a return I made. They helped me find the product I was looking for and were very patient.

Ri
Review №47

I get what I need. Staff is always helpful. I never feel pushed to buy

Ma
Review №48

Good prices and great customer service.

Ja
Review №49

Its a nice place to supplies for work or school. It just happens to be across the street from a methadone clinic.

Ja
Review №50

Had ta come in last minute, and fellas came in clutch!

Da
Review №51

Fast responsive large format color print service!! Remote upload, free delivery. They went above and beyond my expectations.

Je
Review №52

Well the employees here are a little judgemental because the methadone clinics right across from this location so few times and Ive been in here Ive been followed apparently they were thinking I was going to steal?? I dont really like that though!

Ja
Review №53

Easy to find office supplies and helpful staff

en
Review №54

I found some great deals here

T
Review №55

Limited inventory, staff is mildly helpful. Check out is painfully slow.

Pa
Review №56

Great help from the folks in the printing dept.

yo
Review №57

This is the best place for school shopping

Bo
Review №58

Not good website advised they had the product I was looking for. When I got there no one in the store could find it.

Ed
Review №59

I do most of my rental leases copy here. Self served

Mi
Review №60

Very friendly and helpful employees. A bit expensive as expected

Va
Review №61

Poorly stocked on 2019 calendars, dank and dirty.

Sh
Review №62

Great customer service in the copy center

M
Review №63

Good store, helpful staff.

Ni
Review №64

Friendly staff and well stocked merchandise

An
Review №65

I got what I needed here, but wasnt blown away

Ma
Review №66

I go to this OD because there is parking. The driveway is hard to spot sometimes though even when youve been there before.

Na
Review №67

They are fast, efficient, friendly, and in the neighborhood.

Li
Review №68

Quick and easy but check out area confusing...I miss office max on 4th.

Al
Review №69

Besides the one snobby young employee Ive encountered here long ago this place is a great little fax/scan/copy center

Mi
Review №70

Nice selection of office products

Sh
Review №71

Lots good office stuff

Co
Review №72

Great deals and easy to find

Lu
Review №73

Very well informed associates

Ry
Review №74

Methodically knowledgeable and helpful

Ka
Review №75

Great cust service

La
Review №76

Awesome clearance items.

Ch
Review №77

Just a chain office supply store.

Al
Review №78

Guy really tried to get the right charger for my computer

Da
Review №79

The service was a little slow, but they did help me with what I was looking to do

Jo
Review №80

Was OK. No one asked if i needed assistance.

Ja
Review №81

Found what I needed once again

Da
Review №82

Very helpful staff

Tr
Review №83

Employees were helpful

St
Review №84

Ive only been in there once but it seems ok but they followed me around probably cause of the neighborhood its in bit its still discrimination no matter how you look at it

ni
Review №85

Small expensive, little selection

Al
Review №86

Crazy customer service

Ki
Review №87

Good location

Ch
Review №88

Got what I need.

Al
Review №89

My go to store!

AV
Review №90

Very dismal experience

Ed
Review №91

Great!

A
Review №92

Very Professional

Ro
Review №93

Office Depot.....

Al
Review №94

Nice and freandly stuff.

le
Review №95

High price

Information
35 Photos
95 Comments
3.7 Rating
  • Address:1751 Airport Way S, Seattle, WA 98134, United States
  • Site:https://officedepot.com/storelocator/wa/seattle/office-depot-811/?utm_source=google&utm_medium=organic&utm_campaign=gmb_811_website_retail
  • Phone:+1 206-587-2582
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations