Their mocha is great and the coffee shop is good place to work but service was not really good. The girl who was there as a cashier threw my card on the counter instead of handing over. I was not happy with that.

Nice location and ambience. I had the sipping chocolate and it was ok. I was expecting more as they specialize on it. It is a good alternative to other coffee chains but beverages are equivalent on terms of quality.

It is so cozy and warm in here. Great place to get out of the cold Seattle weather. Lots of seating available to rest. The one staff working was very sweet and helpful to a woman in a wheelchair. Beautifully decorated for the holidays and has a revolving door! I ordered the sour cream coffee cake and was not disappointed. It is a tad expensive, but hey, its Seattle.

A step down from the nice store they had inside, they now occupy the corner space formerly occupied by Tullys. Their chocolate is unique and delicious and makes for a somewhat different (in a good way) mocha experience from most other coffee shops.They also have excellent an chocolate elk (err, mousse).Theyve adopted very laptop friendly seating, and there are often people here working. Unfortunately, it all closes down at 17:00 (5pm) and the mall kicks you out at 18:00 (6pm).

Pros - There is a diversity of seating options (long cafeteria style table with abundant outlets, private tables with plush chairs, and traditional cafe tables and chairs).Its in a lobby so the space is expansive. You feel like youre outside because of all the windows and the feeling of spaciousness.My drink (caramel macchiato) wasnt that good and it was warm as opposed to hot.Cons - coffee is a diuretic and there was a sign that said there were no restrooms in The Tower building. The sign gave directions to the nearest restroom. Um, okay. Luckily I didnt need to use the restroom, but I would have been on a hunt for the nearest one because the sign seemed confusing to a tourist.

Food and service consistently over the top. Michael Mir has managed to maintain a high standard throughout the years. No lessening of quality.

XoX Truffles is the real deal! Do yourself a favor and stop by this North Beach neighborhood gem. Your coffee or hot chocolate gets you a free truffle from a top ten chocolate in the US! They also make great holiday gifts!

I gave the airport location 5 stars before my flight home to San Francisco, made me conclude that I should have stopped here for my Seattle afternoon coffee. Cant just give 5 stars to a location branch I havent been to... even though I should have been here.

Best service. Came in just to get a quick latte and left with a chocolate covered espresso bean on top, plus a smile.

If you want the most crazy decadent mocha ever this joint is not to be missed. With 4 types of Mocha, Milk, Dark, Really Dark, White you just cannot go wrong. Please dont forget to go for their biscotti.

Indulgent coffee drinks and delicious truffles. There are better places to get regular espresso, but if you want to have dessert and caffeine for breakfast, Dilettante is the best place in the city.

I am a BIG FAN of the chocolate covered coffee bean garnish. A lovely touch.

Nice environment and the coffee is good. Perhaps they should train better their staff. Jordan the barista was quite rude when serving the coffee and prepared a unsavory Frappuccino, and when our daughter complained he just start using the shaker and saying “I can’t hear you”... very rude dude...Go somewhere else, coffee is important, perhaps customer service and kindness are a must.

Great little place . Get the melted chocolate coffee ! Different degrees of chocolate! Good, friendly staff

I loved it because the coffee was flavorful. It also isnt Starbucks which is amazing.

I dont know about the normal coffees but the mochas are really good.On top of that the staff are really friendly and the prices are good too.

Love the Ephemere mocha here. Everything I bought here has been delectable. :)

Very good coffees and treats.

Excellent coffee and prices...variety of seating options...it would be great if baristas could be a tad bit happy, overall cool...lookin forward to trying thwir custom cacao mochas next time...

Great coffee and atmosphere

The baristas had no idea what they were doing. It took them fifteen minutes to make our drinks, and then they werent right. They remade them, which took another fifteen minutes, and then they were wrong in a different way. They never got our order right. We gave up and left.

Friendly service and good coffee

The staff was rude and disrespectful with my daughter and made her cry and then gave her a bland drink

Service is absolutely glacial.

Delicious espresso with chocolate.

Coffee was okay but somewhat confusing.

Great coffee

Ok

Super slow!!