I was looking to buy a 4runner and Daniel here at Toyota of Seattle made the entire buying process easy. As a first-time buyer, I really didnt want to deal with the hassle that seems to come with purchasing a car. The car was built during the process and Daniel kept me updated every step of the way.When came time to actually pick up the vehicle, Daniel and the rest of the staff made the process quick and easy. I would definitely buy another vehicle from here.

Dont go here for routine maintenance. This place will try selling you on thousand dollar repairs your car doesnt need. Youre better off going to a reputable mechanic or Toyota of Lake City, where my brother had been bringing this same car for years without a problem. He gifted me his car and I took it here after six months, and they claimed there was a gasket leak and the head needed replacing. Took it to a mechanic and they said that it could become a leak 70k miles down the line but that right now there isnt even a seep.

Senior Service agent, Jay Cross, is the reason why I love Toyota of Seattle. He provides excellent customer service. Efficient, trustworthy and knowledgeable. “We” keep my Highlander in excellent condition.

Great experience with Xavier Lossi! Was able to get me a car that helped get halfway across the country with zero issues. I would always trust him with any vehicle purchase or help needing any info about a vehicle.

On 9/16/21, I took my Prius in to Toyota of Seattle for its regular maintenance and was cheerfully welcomed by Lindsey, the service coordinator. If you are headed to this dealership for servicing on your car or truck, I highly recommend you ask for Lindsey my name. You will not be disappointed. He is efficient, polite, and extremely helpful. The maintenance on my car was done very quickly, and Lindsey was able to coordinate some extra service that was needed —over and beyond the ordinary. Many thanks!

I went into Toyota to have a check engine light that had been on. A computer had been placed on it and was told a couple sensors needed to be replaced..…the sensors were replaced..The light continued to stay on after the computer had been updated..When I stopped by Toyota, Trevor really gave me good advise. He was very knowledgeable and listened well…Many times when I have stopped at Toyota the workers have been quite cold and have not offered any information at all.. It was wonderful to have had Trevor help..Toyota should train some of their workers to be more like Trevor…..Penelope T

The service representative was customer-friendly.I would suggest to the executives to take down the promise of shuttle service from its website. Shuttle service for dropping off vehicles was misleading. I had gone there in the morning with the hope that I could use the shuttle service to drop me off at work (Less than 5miles away) but surprisingly was told the service was stopped last year. I had to go back during my lunch break. Take this down and dont make it an option for customers.Other than this, my experience was awesome.

Thank you Toyota of Seattle! We spent a long day visiting Toyota dealerships in the area. At the other dealerships, the employees were distracted and unhelpful or their inventory was low (for what were were looking for). We had pretty much given up BUT we decided to try one more dealership, Toyota of Seattle! Oh how thankful we are that we didnt give up! I now have my dream car! :) (A used but beautiful Toyota Sienna!) Daniel was so kind, helpful, knowledgeable and informed. He didnt push something we didnt want but listened to our desires. We knew we wanted the Sienna right when we saw it and Daniel kindly walked us through the purchasing process. We will definitely go back to Toyota of Seattle as the atmosphere was calm, respectful and enjoyable.

I came in on 10/21 looking for a paint pen for my 2019 Camry. Taylor at the front counter was so friendly and helpful. They found my color and instructed me on how to use it like a pro. Best dealership experience ever and it looks great! Thanks!

Brought in car for 10,000 mi service and full detail. 10,000 mi service was great, interior detail was great, however there was a row of consistent chips across the hood from exterior detail. I provided all documentation to Toyota with my complaint on the chips. I am still awaiting follow up from Toyota on how they propose to repair chips. (I have received differing input on separate calls and visits from the same person on possible causes, ranging from “same thing happened with another client, we will take care of it” to “looks like this may be chips from rocks on freeway”). Hoping Toyota can do the right thing here.

I bought a new car with the help of Daniel Amaral. He was AWESOME!! Very knowledgeable. He paid attention to detail when I explained what I needed and delivered. He took his time to ensure all my questions were answered and even showed patience with my indecisiveness! Great experience in all. I completed the paperwork with Yvette (I hope I got that right!) and she was awesome as well. Explained all the paperwork and was open to questions. Thanks for the hassle-free experience!

Literally the easiest car-buying experience Ive ever had. Gave me a fair price where other dealers are marking vehicles up due to short inventory. Were willing to haggle on trade-in price. Salesman Xavier & Manager Chris were kind & polite, never condescending or slick. Wish them good selling in the future!

This was my first time on my own purchasing a brand new vehicle and they made the whole experience seamless and actually enjoyable! I really felt like Alex had my best interest at heart and helped find the perfect car for me within the time frame I needed it by! I can’t get over how smooth the whole car buying process was and am so grateful to have gone somewhere with such an amazing team that really made me feel like I was in good hands!

Just bought a new vehicle. Paid MSRP (sticker price). Great experience. Limited selection but thats universal at the moment. Dwayne was super helpful. I loved the overall experience.

Trevor and technician Jeremy were so efficient and so helpful! I needed a key re-programmed for my Prius and they went the extra mile...I thought the key was toast as it wasnt n good shape, but they fixed it. It would have been so easy to just sell me a new one. I appreciate honesty!

We bought a Rav4 Hybrid from Toyota of Seattle a few weeks ago, and we couldnt be happier! I love their One Price shopping. Theres no stressful haggling like with normal car shopping. You just get a good price.Daniel helped us explore different vehicles and was EXTREMELY knowledgeable about every feature of the vehicles we looked at. They dont work on commission, so everyone wants to help you find the best vehicle for your family.We wound up with an incredible vehicle at a great price.

We brought our vehicle into the service center and were fortunate enough to get Trevor Neal as our tech. He is so passionate about customer service & integrity, and it was such a pleasure to work with someone who so clearly loves their job. You don’t expect to have a great time when you bring your car in early on a Saturday morning, but Trevor’s energy and enthusiasm made our day. He was slammed with customers all day (maybe he needs an assistant or more staff?), but when it was our turn he took all the time we needed to make sure we understood every aspect of the needed repairs, explained in detail, and answered all of our questions. 10/10 great experience.

The catalytic converter on our Prius was stolen while my daughter drove the car to visit a friend and the car was parked overnight in front of their house. We live in the South Sound, so our daughter was stranded and somewhat frantic. Tim Tam and the service team took care of her, did a great job, and got our car repaired that day. We are very grateful, and would get all our service work done there if we didnt live so far away!

You have to do their job for them - be sure to confirm they have what they say they’ll have for your appointment. I specifically scheduled an appointment so that they’d have time to order the tire I needed. When I went to the shop, they told me that not only did they not have the tire they told me on the phone they had ordered, but they weren’t able to order it at all. No apologies or anything to try and make it right. I’ll definitely be going to local places that mean what they say from now on.

I picked up my new RAV4 Hybrid this weekend and am very pleased with Toyota of Seattle. Alex (my salesperson) was very personable and helped me find the car I wanted, then he kept me updated about the status of my car as we waited for its arrival in Seattle. This was my first solo car buying experience and I was thankful for how easy he made it! Thanks Alex!

I truly have no words to explain the phenomenal customer service. Alex, Jasmine, Evett, and Johnny provided!! All of them were amazing and helped me make my dream come true!!!! I was really scared of buying a car from a dealership...listening to other peoples stories and whatnot. However, I can with most certainty claim that with Toyota of Seattle that was not the case!! Welcoming, professional, and courteous!!! Thank you, guys, for helping me reach one of my most desired goals. Felt as I was part of a family!

Buy from Daniel!! We ordered a new Tacoma from out of town and Daniel was so amazing every step of the way. He instantly understood what we were looking for and remembered every detail of our conversations. He sent regular messages to keep us up to date on the build date, delivery date, installation of extras, etc... He kept us excited and anticipating the whole time. He was also patient answering our questions (and there were many) with detail and was very honest and transparent about costs and delivery dates. We are thrilled and enthusiastically recommend him and Toyota of Seattle!

I went to Toyota of Seattle for maintenance on my Lexus GS 350 F Sport and Trevor was my service advisor. It was my first time going to Toyota and Trevor made me feel like family there! He was very thoughtful and honest about my service and definitely knew what he was talking about. I didnt feel like he was trying to up sale me. He made sure I got all of the service I needed and I didnt have any unnecessary charges. I was able to get more maintenance done on my vehicle and still spent a lot less than what I normally do at my regular dealer ship! I will definitely come back for my next service! Big shoutout to Trevor for doing a tremendous job!

Great Service, Daniel Amaral helped me in the process of buying a new car and he was always super helpful and attentive. I would really recommend working with him. Before going to Toyota of Seattle I went to the Toyota in Kirkland and they were very inattentive.

Just leased a Honda through Toyota of Seattle / Honda of Seattle and they made the process easy. They didnt pressure me and even held the car overnight for me, which is atypical. Zywen particularly went out of her way to help me and was always available via phone, text, and email.

We (my wife and I) had a great car buying experience here. Daniel was super helpful and patient with us, guiding us through the entire process and being there at all times to answer all our queries. I really liked the fact that he understood what we were looking for in our dream car and he helped narrow down our search and find the best car for us. We love our new 2021 Venza. The staff at Toyota of Seattle is wonderful and personally for us it was a pleasant experience shopping with them.

Had an excellent experience over the weekend buying a 2021 Tacoma TRD OffRoad. I live in Snohomish so its a bit of a haul to get into Seattle. But Patrick was fun to work with, he didnt just tell me the stock levels but actually found me the truck I was looking for that wasnt in stock. Plus with most of the paperwork completed online, getting out the door in less than 90mins was amazing!! Thanks for the truck and Ill be back again for my next vehicle, my son was eyeing the Supra in the lobby! Haha.

I just purchased a new Prius at Toyota of Seattle and Daniel went out of his way to make the experience great. The time he spent setting up the many new connections and showing me the features made my first day with the car a pleasure.

Had an excellent experience working with Z & Nic yesterday. They were professional, courteous and very helpful. They turned an otherwise anxiety-inducing trip to buy a car into a painless and fun trip to the dealership. I left a very satisfied customer. Thank you!

I was nervous about leasing a car, as dealerships often have bad reputations of ripping you off but this experience with the folks at Toyota was really great. I felt at ease, all my questions were answered, I was able to reach them when I had follow up questions. I highly recommend Toyota of Seattle!

I can’t explain how happy am I after met the nice guy named Daniel from Toyota Seattle. That gentleman helped to not only find a nice car and also, he helped to make good decision .For my first experience, I can say I am lucky to talked to him ( Daniel).I encourage people who want to buy a good car, to go and visit Toyota Seattle and ask for Daniel 😇 you won’t be disappointed.Thanks Daniel ✍🏾

Dont get your service here, they straight up lied to me about a fake timing chain oil leak, trying to get me to spend 1400 bucks for a fake repair. I got the vehicle inspected at another Toyota dealership and confirmed there was no leak at all.

Thank you Nate Howie for an amazing and courteous job well done! The windshield wipers on my fit were not wiping correctly and I did not have an appointment. I stopped by Honda of Seattle and they were slammed. Nate was able to quickly identify the problem and adjust my wiper arms so they would clean the correct part of my windshield. He was able to figure out and correct my problem within like 5 minutes! I will definitely be servicing at this dealership for a long time coming.

I had the best experience with Patrick as a first time car buyer. At the Toyota of Seattle, you can tell that each seller is NOT trying to get all of your money. Patrick took the time to understand my needs, financial situation, and previous vehicle to have me leave the location with a perfect new car and the biggest smile on my face. Even when I had to make it to work after my appointment, Patrick was able to give me any information I asked about in a professional and timely manner — I couldn’t be happier with my experience and giving my business to a well thought out dealership. Thank you Patrick!!!

They forgot my car for a simple oil change. Waited close to 5 hours from check in to pickup. Only when I asked about my car after 2 and half hours that they started working on it. Which took 2 hours to do and then another 30 mins after signing papers for them to bring the car out front so I can take it away.

Trevor was amazing in getting us through an emergency repair situation. Our car gave out getting onto Edgar Martinez Dr. We were able to get it to the dealership and Trevor then provided hands down some of the best customer service I have ever received in any industry. Could not compliment him enough.

I bought my first car from this dealership and they made the process very easy. I visited many car dealerships and the reason I kept coming back to this one was that my sales rep, Nicholas Carter, was respectful, friendly, and knowledgable. He helped me through four test drives on three separate visits before I made my decision and never once was pushy.

Buying a car is a scary thing. Raja made it such a pleasant and fun time. If you need a car but dont want the normal car buying experience where you have to negotiate and wonder if they are trying to swindle you, then go see Raja for a stressful free one. Tell her Bobby sent you... ;)

Went in to test drive a vehicle, and their sales rep Xavier assisted me throughout the process. He gave me no pressure to buy and was incredibly easy to work with! I was able to get everything sorted out within a couple hours, now a proud owner of a vehicle. Definite recommend, thanks Xavier and Toyota of Seattle!

I recently bought a SUV at Toyota of Seattle and it was a wonderful experience overall. My salesperson Daniel was the best part of the experience. He was extremely helpful, patient, personable, and upfront/transparent. I started the process online and Daniel was extremely communicative throughout - via text, email, calls, everything. Since my SUV was in transit to the lot, he was transparent and gave me constant status updates and helped with as much paperwork as possible so that when I did finally go in, it would be a relatively painless process. The only knock that I have against the entire experience was towards the end with the pretty hard/aggressive upsell push on the extended warranty. (That part wasnt Daniel, but the finance person. She was great for all the other parts of the financing and doc signing.) That really only deserves a half/quarter star off, but thats not an option on Google reviews. Regardless, Daniel was amazing from the very beginning to the very end, waving at me while I drove off. 5 stars for Daniel. 4.5 for the entire experience.

Customer service is alive and well in Seattle at Toyota!!I had quite A terrible experience with another location and with Toyota Care pertaining to an issue that I needed to be resolved. This experience left me regretting the extended warranty that I had purchased for my vehicle and a heavy doubt that I would be purchasing through Toyota in the future. I was left feeling like another number and undervalued as a customer. Needing the repair to be completed, I moved forward with the professionals at the Seattle location.I called and I was able to reach the service departments representative, Trevor. From the time I spoke with him on the phone as well as in person, he was empathetic and compassionate. He handled me as a valued customer, professionally and compassionately. His professionalism, customer appreciation and courtesy were such a breathe of fresh air in comparison to the communication that I had recently received pertaining to my repairs. His ability to communicate and assist will be the reason I am once again a loyal customer to Toyota! Quite a few professionals today can take examples from Trevor’s genuine and authentic way of handling customers. He is a valuable asset to Toyota and an authentic customer service professional! Thank you for your assistance Trevor!

Had a great experience buying my first car with my mom. Patrick was very helpful and friendly and explained everything every step of the way. Even though my mom was the one taking the lead, he made sure to make me feel included in the conversation as well, making the experience less intimidating for me. My boyfriend and mom also agree that he was a great salesman that made sure we got what we wanted within our budget. We would recommend visiting Toyota of Seattle :)

Bought a 2019 RAV4 from Carson and he was the best! Dedicated and passionate salesman. Personable and down to earth. Very happy with my purchase. I love my car. Thank you Carson!

Had a great experience leasing my first car, with Zywen Vergara helping me. All the information I could ask for was provided, and everyone was helpful even as I knew very little about how the whole process works. Everything went smoothly and relaxingly

Came into Toyota in hopes of trading in my Camry for a bigger family car, Im so glad i made the decision Im so happy with the process it was easy and fast. I would definitely recommend Alex Segura Garrido that was the person that helped me went above and beyond to get me the perfect car and kept me updated as Im 8th month pregnant and this could not have been any better for me.

From the moment we requested a quote, we got a quick reply from Kristin J to let us know they got our message. And as soon as we got to the agency the experience could have not been better. Patrick K walked us thru the ideas we had in mind and showed us multiple quotes and specs for the cars we were interested in. We finally walked out in our new Venza 2021 and we could not be happier with it. Thank you!

Took my tacoma in to get some maintenance, and was helped by the service advisor Trevor. He is extremely helpful and I am very happy with the results!

I cannot recommend Toyota of Seattle enough. From my first phone call to them, to my first visit there, through all the updates I was given, through the final step, they have been incredible. Josh Diaz was wonderful to work with - Very low pressure and mellow (I cant stand high pressure sales - who can?), honest, and updated me regularly with when my vehicle would arrive (it was being shipped here). Next I was helped by Cory who sent me a video of my car when it arrived and helped me through the final steps. They were both awesome and for an experience that can be both wildly stressful and also very exciting, they made it all perfect. Thank you!

Great customer service from Trevor and Christian, always kept me up to date on the servicing of my truck and was very knowledgeable with Toyota parts and service .

Daniel Amaral helped me pick a venza thats perfect for me. He made the whole process very easy and effortless. Right from the day I contacted him, he was very responsive and quick with the replies. The pricing was also pretty straight forward.

Overall great experience buying our new RAV4 with Daniel. I wanted a specific color and Daniel came through and was able to help us reserved the car we wanted. The flexibility through texts the entire buying process was great as well. He took the time explaining all the features of the car, and had great follow ups without coming off too pushy. Cons: pushy/ aggressive extended warranty sell by the finance person in the end really put a damper in the end of the buying experience when we were just ready to take the car home. The 5star is for Daniel, cause it was overall a good experience.

We bought our Prius here, from Dwayne, and traded in our old car. Easy process. Not much up selling. Best dealership experience I’ve had so far and I’ve been to quite a few.

Wow! Toyota of Seattle is hands down a great dealership, my salesperson Daniel was down to earth, genuinely cared about my concerns, cost limitations and helped talk about the pros and cons of comparing the used cars I was looking at. I felt like I was being listened to and not taken advantage of! I would definitely recommend this dealership and if you can ask for Daniel!

Great buying experience!! Daniel Amaral made the process simple for me. Recommend buying from him.

Had a great experience this evening at Toyota of Seattle. Alex provided great customer service and I felt the whole team - Alex, Chris, Kel, and Nic were extremely transparent and easy to work with. Thanks guys!

Sales was good but the office service was horrible. I was called back to sign a missing document for title. In addition I couldn’t get my plate in about a month. I asked in person to kim the office person when we were there in the office to sign the missing document. She promised to send out the plate to my address and that was 2 weeks ago. After 10days the plate still didnt arrive, so I went to toyota 2 days before it got expired to ask about my plate but they couldn’t find it. and my temporary plate expired yesterday. So I called again and they said they will mail it out TODAY! I couldn’t drive until I receive my plate.What kind service is this? And there was not even an apology.

I had a negative experience here. I do not recommend you take your Toyota Vehicle here unless within coverage and Toyota is paying for it.I went in for routine maintenance and received two calls about additional problems with my vehicle. A rear brake issue that wasnt apparent 10k miles earlier (vehicle has

Service was impeccable, they kept me updated during the day, and I was able to get my car in the night before appointment. Trevor is a treasure. He provided an earnest and transparent experience that allowed me to make informed decisions.

I’ve only gone here for oil changes, multi point inspections, and tire rotations.My experience has been nothing but exceptionally superb. In part mostly to Trevor. This dude is clear, concise, and above all professional. Personable, knowledgeable, and creates an environment of a small town business; where you’re a valued customer not another invoice.

Great serviceOne price “ SIMPLE”After searching vehicles in other Toyota dealers and Not finding what I was looking forToyota of Seattle have them Better Selection Better Service & Better Price.What else are you waiting??Come on you wouldn’t be DisappointedReason I purchased 2 cars in less than 2 weeks!!!Thanks all the Sales Team.

Once again I was impressed with the friendly, professional and impressively prompt service. Shout out to trainee Michael Corfman for his conscientiousness.

Arrived for a test drive to find they had triple booked the slot & told me different availability over the phone (x3 increase in delivery time when I got to the showroom). Nice free coffee & showroom saved it from a 1 star review.

Cory disappointed me. Was trying to reserve a truck last night. Had pre-approval loan through chase that I sent him last night. He never got back to me on the reserve $ for me to put on it. I called and emailed him this morning. I finally got a hold of him and he said he sold it at 10:45am today. Not cool

Patrick Kinney who helped me is just AWESOME. I was amazed by his customer service and his professionalism. Patrick listens to you and tries his best to provide you with the exact car your are asking for. I have worked with several Toyota dealerships in the past 10 years. The amount of time I spent at Toyota of Seattle, was half of the time I have spent in the other Toyota dealerships. Strongly recommend this dealership and please ask for Patrick when you go there.

Amazing service! Christian has always shown professionalism down to the last detail. My car got a thorough overhaul with time attention before my road trip. I highly recommend him and the service I received!

Complete waste of time. Didnt listen to me about the actual issue with the car. Will look elsewhere for future repair needs.

I had a wonderful experience working with Alex Segura! I came in not knowing what make or model was right for me - I had a list and Alex said “ok, let’s go!”. He was not at all intimidated by my quest. We drove about seven models, sat in a few more, and I finally found one that was right - the Toyota CH-R, which I just happened to see in the parking garage and thought I should try - having had no prior knowledge of it. Alex was so patient and fun to be with! I had hoped to narrow my search that day - did not expect to actually purchase a car! I can honestly say it would never have happened without his help! Also a shout-out to his manager Johnny who was also very helpful during the entire process. I recommend this team!

Toyota of Seattle was straight forward on the phone when I called to schedule and I did not think that they were going to be able to help me but they did.. Not only did they help me but they accepted my down payment offer and gave me a better car and interest rate then I expected! They all were super friendly and very hassle free which was important to me as I have dealt with major stress over this pandemic as have we all. Very upfront and fair.

Was an awesome experience buying my first car. Daniel was amazing at walking through the whole process and being able to assist where it was needed. Very knowledgeable and great to work with!

I had a great experience in this dealership. The whole team from top to down were amazing, especially Daniel . He is an excellent sales person and was attentive in listening to what I exactly needed. His knowledge of the vehicles, options, and approach to the buying process was outstanding.

I bought the Venza last month and am really happy with it. Z was the one who helped me and she was super nice and helpful, super patient when explaining all the options with leasing/financing etc :) 5 stars to Z definitely! :)Giving 4 overall as someone from the finance department made an odd comment about where I am from/my ethnicity :/

Fastest and easiest car buying experience Ive had(3rd car). Was in and out within an hour

The best, easiest, and most efficient car buying experience Ive ever had! Zywen was amazing and navigated me through the process with ease. When the car I wanted after coming back later in the day had already been sold, Zywen immediately found the same one with the exact colors and specs at a different location and brought it over within an hour. The service here is top notch in both the buying (2021 RAV4 Hybrid XLE in Feb 2021) and the service department (super fast, friendly for the 5k mile service a few months later). Other Toyota dealerships have a lot to live up to!

Trevor is awesome. He patiently heard all the concerns, talked with the mechanic and explained the issue and mechanic suggested to run diagnostic on the vehicle. Initially Trevor mentioned diagnostic charges but later on mechanic didnt find any issue and so Trevor waived of the diagnostic charges. They dont unnecessarily bill you even if they can and thats awesome customer service :).Also they have awesome wifi (faster than my home internet :D) and lots of desks with appropriate physical distancing, so you can work from there when you car is in service without any internet issue or what so ever.I bought my car from here and it was a seamless experience. Been here for car service couple of times and was satisfied from my visit both the time.

Quick, transparent, and polite experience. Carson did a great job helping us nab the car we were looking for at a good price.

I sent my Toyota to service and got it repaired very soon. The service is great.

Went to get my car serviced and received fantastic service. It was an efficient and very helpful experience. Christian, the representative who helped me, was extremely helpful, answered all my questions, and carefully explained each of the services that were performed on my car and why they are important to have fixed. Will absolutely continue to use them and would recommend to any Seattle Toyota owners.

I had a weirdly fun time getting my new adventure mobile (RAV4 Hybrid) and that was due to Zach being a legend. The process was super easy, and I absolutely love the car. Took it on its (no name yet, still deciding) first adventure yesterday and it did not disappoint.

My experience buying a new 4 runner was absolutely painless and quick.Daniel and Corey were not only super friendly and helpful,but they weren’t pushy like most dealerships I’ve dealt with in the past.They responded to texts and emails promptly and always kept me in the loop as to when my 4 runner would be ready..A very pleasant experience and look forward to working with Seattle Toyota in the future !🏆 🙌

I came in for a suspected fuel system issue and a car non start. They only checked the PCM fault codes and deemed the car to be ok. They did not bother to do a fuel pressure test or other. After trying to update me with unnecessary maintenance I came back to pick up my car. For doing no work besides looking at a screen and changing a battery they request $500 assuring me the problem was fixed. Two days later my car would not start. I took it to a 3rd party mechanic. Fuel pump issue. Nothing on the PCM but a simple fuel pressure test proved the problem. Great job Toyota of Seattle for doing nothing besides up-charging your customers. If you want a Toyota dealer to work on your car you should take it to micheals in Bellevue.

Xavier was very patient and helpful with us. He answered our questions, communicated well, and gave us good advice.

Excellent service from the team, especially Xavier, who with his help was able to take 2 vehicles home, excellent service from the Toyota Seattle team

Very happy with Patrick Kinney! Love to come again. Find the nice car!

Poor experience today! Today I did maintenance .The stuff just gave me stub and left . I thought I have checked in. I waited 2 hours so I asked one of stuffs why it’s so long? They told me I didn’t check in. My goodness! Wasting my time! I would rather spend money to get services from other !

Headlight restoration whereee?? It looks like a set if brand new headlights!!! Im very happy with their work and would HIGHLY recommend.

I bought a used truck from these guys. They have a non-negotiable best price guarantee which they claim helps them provide better customer service, so I ended up overpaying by a few grand. I knew this when buying, but I figured it was worth the premium since the cars are inspected by their mechanics at the dealership.On my drive home the truck started showing mechanical problems (engine revved up in RPM). Though I made it home, within 3 days the truck was dead and sitting inside my mechanics shop. Now I know these things happen and to some degree are outside their control, but still I think the mechanical checkup they do on their used cars must be of very poor quality - as the car showed immediate issues, day to day until it broke down 3 days after purchase.The worst part was the customer service. When I contacted the sales man who had previously told me how customer oriented they were, and told him about the car troubles he ignored my calls and texts. I reached out to one sales manager via the website info left a voicemail and he never got back to me either. I had to keep calling and eventually I was connected with a manager, and I practically had to beg them to cover the $800 repair that was needed less than 3 days after buying the car from them.They did end up covering it. But the process was not pretty. The customer service claims are exaggerated and the quality of inspections of the used cars are very low. I wouldnt do business here again.

I called into Toyota of Seattle to inquire about a 2020 Toyota Highlander that I was interested in. I was helped by a nice lady name Jazmine. She explained to me the different type of trims there are to a car and different specs and was very patient with me and my list of questions. She made my experience talking to a rep very pleasant. Would highly recommend her if anyone is thinking of calling in if they are either unsure of what kind of car they are looking for or have questions in regards to the car they are interested in.

Great experience here!, Daniel was very helpful and friendly.

Amazing experience from beginning to end. Im new to Seattle and came in needing a car for work. I was looking at the Rav4 initially, but settled w/ a Venza and couldnt be happier. Z took the time to really listen to my wants and needs in a vehicle, and was so helpful and personable. Thank you!!

Toyota of Seattle has a new customer for life. I just purchased a 2021 RAV4 from them and I could not be happier with my experience. The dealership is clean, welcoming, and following COVID protocol to a T. Special shout out to Daniel, who helped me find the perfect car. He made the whole process fun and painless as possible.

Wow! this place is so impressive. a beautiful new facility. everyone is friendly, no stress, no pressure, and respectful of my time. xavier lossi was my sales guy, what a sweet person, also very professional. he was able to answer every question that i had. hes the man to see at toyota of seattle, plus he speaks spanish. the manager chris williams was very friendly and helpful, always available but not pushy. we didnt have to squabble over the price, cuz it was obvious that it was a fair price. overall, i really loved the casual, laid back, seattle vibe. A+ toyota of seattle! thanks, gg. p.s. this is my 3rd camry, i love it, they are so reliable.

They suppose to do tire rotation, and alignment check.But they ignored. Also the other dealers recommend full service again they didnt mention it.

Daniel A. made our car buying experience enjoyable. One Price without the haggling is great.

Patrick from Toyota of Seattle was amazing to work with. He defies the stereotype of old time car salesmen and does everything in his power to make a deal work and for everyone to be happy.

So I was minding my own business driving down the road in the early Saturday morning hours with my son, when suddenly I saw a line of metallic car bits scattered across the road in front of me. I couldnt avoid it entirely, and my front passenger side wheel was punctured and began to lose pressure.I was just coming off I-90 in Seattle, and remembered seeing a big red Toyota sign in the area. I drove the remaining quarter mile there, and sheepishly entered asking if there was any chance they could help me out without an appointment.Thats when I met Lindsey, the awesome guy who was manning the reception desk in the service department. He was so nice and so helpful. He said that they were full, but would do everything they could to set me up. He came out to my car, took a look, and tried to squeeze me in that morning. Unfortunately my specific tire was not in stock, but he helped me order a replacement and offered to have his guys pop on the spare. He then went above and beyond, and gave me a tour of the dealership, showing me the bathrooms, the self-service coffee area, and the lounge.I didnt even buy my car at this dealership. Id never been there before. It was so nice to be treated this well on a morning thatd already had a bit of a rocky start.Thank you Toyota of Seattle, and especially Lindsey. This may have been my first visit, but it will definitely not be my last. Stay safe!

Had my car serviced here a few weeks ago and Trevor and Kendrick got me in and out quickly and efficiently! Amazing service.

🚨*PLEASE UP-VOTE IF YOU FOUND THIS REVIEW HELPFUL SO IT CAN HELP OTHERS*🚨I just got done leaving a harsh review for Toyota of Bellevue, if you are seriously in the market for buying right now- I recommend you go and check it out through my profile.TL;DR- GO HEREWe walked into this dealership apprehensive and cautious. This was our first dealership so as a first time car buyer and someone who does their research I was aware and ready for all the predatory tactics that come with car salesmen 🤢But I can safely say that this dealership is not one of these places.Daniel is the man, he was there our first day in and made sure he listened and figured out what we needed. We spent time cruising and jamming in the car! We will always remember the times singing Sublime as we drove around. He was very on top of it and always made sure we were happy and comfortable.EDIT- Make sure you get Trevor to be your guy in the service department! He will take care of you! Thanks again, brother!We saw the options, considered the finances, and were given ample time to make our way decision.After being ran through the wringer at Toyota of Bellevue, seriously they are snakes!We came BACK to Toyota of Seattle that same day and we walked out of there with our car THAT night!The sales manager, Nick knows exactly whats up and was confident he would be able to get us set. We couldnt believe it! We didnt! We often said, okay but whats the catch? There wasnt one.All the way weeks down the line and we still feel so great getting into our 2021 Venza knowing we dodged a BULLET STORM by not falling prey to Toyota of Bellevue.

What an absolutely phenomenal experience it was coming to Toyota of Seattle! I came in here with zero experience and without much knowledge about the leasing process in general. I made an appointment with Dwayne and not only did he give me hours of his time but at no point did I feel any pressure whatsoever. It was the exact opposite. Dwayne was extremely clear and concise at every turn, from checking out my frankly terrible credit (for which I experienced zero feelings of shame from the staff) to going over not just my options but WHY they were my options. He explained every aspect of the breakdown, from monthly payments to the importance of gap insurance. We even went over some enticing financing options. This crew WANTS to help you get a car that fits what you can comfortably afford, not what you can just barely achieve. For an industry with so much terrible stigma regarding sales pressure I felt the need to come and review this place because they seriously defy the standard in the best way possible. Additionally and very importantly these folks are queer friendly, they were respectful of my name and my pronouns and I could tell it honestly did matter to them to get these things right. 100/100 for this place, if youre like me and totally turned around when it comes to getting a car please give this place a call (and ask for Dwayne)!.

Great car buying experience! Would highly recommend this dealership. 👍

Liars! I was told they would bid my trade out to other dealers. Went back on their word! I sent them an email from another dealer and they would not honor it! Plus no deal on the new vehicle. Don’t bother with these people.