Great service. Friendly staff. My company calls on these guys on a weekly if not daily basis and they always have our backs ! Good things.

Awful service and poor car knowledge. Went in requesting headlight replacements and was given the wrong lenses and then rudely refused a return. If I can provide all the details on my car then I should at least be able to get the part requested. In addition most stock is vastly overpriced. Hugely disappointed.Edit: talked too another store to avoid losing 60$ and was informed whomever helped me was a jerk and not representing the company. Other NAPAs or auto stores are a better bet.

The Store on Hudson is Great 👍Tukwila Store could not Navigate the Computer to find my Part.Hudson got it right away

Very friendly and helpful. Clean and organized store. Ample parking, easy to get to. Great store.

Great local resource for fast automotive needs.

Great down to earth auto store. refreshing personalized service not like other cookie cutter auto stores.

Good people work there very knowledgeable

Stay away from this place!! If you want to be lied to then go here!! You would be better off going to a junk yard to get your parts

Love this store! Great customer service, they always have or can find what I want. Napa is fantastic!

The employees are very knowledgeable and friendly! The store is on the small side but they still have quite the selection. You can never go wrong with NAPA!

I found the replacement bulb I needed, available at most automotive parts stores. This location is convenient if your downtown in SoDo Seattle.

Had the gas cap I needed for my 1973 Datsun 610 in stock!! NICE 👍

Great customer service, love being treated like an intelligent person who knows their car, no talking down to me due to gender.

I enjoyed the brief mental effort expended in finding this stores location (Maps PLUS my OWN acuity!), and the 2 guys working there were all I could ever want from a well-known auto parts store (or any specialized-retailer) - they were refreshingly professional (positive & friendly demeanors; non-discriminatory to a female-in-auto-place; efficient sales-transactioning... now a lost art!). If Im in Seattle area & in need of auto parts, again, I will definitely return here!

Great Napa nohow

Always have the best prices on the basics, have always found the staff to be knowledgeable an courteous.

Found a scarce auto part I needed on NAPAs web site. Price was higher than a better component from competitors (Amazon and others), but only NAPA had one IN-STOCK, and I wanted to make repairs within a couple of hours. They offer a 10% discount for online purchase with in-person pick up. So I purchased it, which turned out only to be a reservation--card is not charged until pick up. Before making the 1-hour round trip I called the Hudson St (S Seattle) location and confirmed with a live person it was in fact in-stock. On my arrival they had trouble finding record of the order. When they found it (after showing no interest in the order number I provided from the form that was SO important to bring), it hadnt been processed properly, so they had to go through a few steps including searching the warehouse.Turned out it wasnt in-stock after all. They told me they had one in Kent and could get it to their store in about two hours. The woman who helped me was perfectly pleasant and did the best she could, but that was effectively the same as waiting a couple of days. So my order went to Amazon.

Does this place ever pick up their phone? Impossible to get to someone.

They went above and beyond to help me out great people and customer service

Very helpful. Love this place. My wife car is now road worthy.

I had emergency car problems and I was lucky this place was just down the way from work. The retail store was smaller than expected but I imagine they have everything you need in the back. The staff was very helpful and friendly.

Great customer service, love being treated like an intelligent person who knows their car, no talking down to me due to gender.

I had merchandise questions and the clerk provided three options. Easy to park, convenient location for Sodo, just south of Costco across the bridge.

Worst customer service I have ever experienced. Came in looking for a radiator cap for a GM 671, the most produced diesel motor in history, and they said they cant look that stuff up. They have a library of parts catalogues and he didnt even try, just looked at me and said to try somewhere else.

I work here but it is a great place for an auto parts store especially if you work in this area. 2nd and Hudson.

Best parts and service in town, with a history that goes back generations. Trusted by Metro, City of Seattle, King County, Port of Seattle just to name a few. Ok Im a little biased since I work there, but I know the company really does try to bring the best parts at a reasonable price.

Very very helpful and friendly staff. I came in with a big company order, they located all the tools and helped me immensely!

Very helpful and were happy just selling me a relay when they could easily sold me a fuel pump

Had exactly what I needed. Small store but plenty of the right parts. Conveniently tucked away. Would have missed it if not for this app.

I just happened to stop in for some work related supplies, and they had their yearly sale going, so I picked up a top end OCD reader for about half price. Not bad.

They got parts.

Very helpful and knowledgeable about my vehicle got me the right parts and was in and out rite away!!!

They sell parts. Your experience will depend on the person that helps you. The dude that helped me made me want to continue shopping on the internet for my auto parts

This must be a corporate owned store. You can always tell because when you go to a privately owned NAPA the people working there are helpful and knowledgeable. I walked in this place with a co-worker trying to help her get a new battery. They wouldnt test it unless I brought it into the store. Sorry she didnt have a set of tools. They wouldnt put a new one in for her if she bought it. Just bad service.

Only NAPA in Seattle, which is silly. Best auto parts store around.

Dude stayed a few minutes cause i was late and was super helpful.

Very helpful. Prices are reasonable and lower than other auto part stores.

Great counter staff very helpful and knowledgeable about their prouducts. Location hard to find. They couldnt have tried harder to hide the place.

A very knowledgeable and friendly staff. NAPA know how 🎼

These guys definitely have Napa know how they even knew how to order the custom parts to adapt to my unusually large old vehicle I could not even find anything online but they took the time to research

Friendly staff, courteous and helpful. If they dont have what you need in stock, they are willing to order item for you and often get it later the same day.

Great service and prices. Id rather give my money to these guys than rip off places like AutoZoners.

Very helpful staff. I needed a new weather strip for the trunk of my car because it was leaking, and even though they didnt have the OEM one for my car, they suggested an alternative that was affordable and did the job.

Great service, knowledgeable counter people, and most importantly the best manager in the Napa system.

Small NAPA shop, but very friendly and helpful staff.

Always quick transactions....always have what i need

Good Staff and they stand behind their products.

Great place for parts. Right near my work.

Smart, friendly staff and a good stock room. The showroom is a bit on the small side (and I mean its tiny) so you might have to ask at the counter.

Helpful folks and now theyre open on Sunday!

Good spot every one is very helpful.

Better prices then its competitors some of the time

They always seem to have the tools I need in stock which isnt the case with most other places.

Better than AutoZone at least

Always have what I need to get

Hard to find. Ask the rep to check the price for a part and he got a little snippy because we derived not to buy the part he checked.

Mature (not necessarily old) friendly and helpful

Great experience, right parts and good people.

Good staff the right part the first time

NAPA auto parts good crew very helpfull

Difficult to find but well stocked

Great service store is hard to find.

Drove 20 minutes to get to it got there at 4:50pm was closed and sign on door says closes 5pm.

Have most parts in stock and can get parts not in stock the same day most of the time

Knowledgeable and experienced fast service

Guy working behind counter had some opinions that were based on very little experience. He made some comments and couldnt back them up with facts. Overall not a great place to get parts.

They never get my parts right. Slow, not very friendly. Its all about the location x3.

Great service nice people

My best parts house around

Good service, very small location

TINY location, awesome staff.

Been going here for years.

Thank you for all the parts and suggestions

Never has anything in stock..

They had the part I needed in stock and were friendly, nothing else needed!

Usually have the hard to find parts.

Good job

Kool

The address is wrong, but its right around the corner.

Quick accurate service

My go to for domestic car parts

Very helpful folks

Awdome crew

Knowledgeable staff

This address is not correct!

Please with the help.

Somewhat friendly