This review is for Matt. He was such a pleasure to work with and honestly a refreshing experience from the typical high pressures sales you get everywhere. He was extremely accommodating even during a busy Saturday. We test drove 3 vehicles and although we didn’t have intensions of purchasing that day, the first class experience we got with Matt was ultimately the deciding factor. We love our purchase and Matt was awesome to work with that we recommended our friends to Elliot Bay and work with Matt.
Went in to trade my Tahoe for a better gas mileage vehicle. Customer service from everyone was awesome and I worked with Dan Lee in picking my newer car. He’s amazing and so friendly. Although I wasn’t able to get the first one I picked out, even though they tried every avenue, I walked out very satisfied with my second choice. Finance was super sweet and helpful as well, Vivian and very accommodating! Great experience! Thanks!
I found Elliot Bay Auto Brokers online while looking for a specific vehicle. I live in Denver, CO but flew out to Seattle as they had the vehicle I was looking for. I met up with Matt Rohde to discuss the vehicle and did a test drive. Matt was very professional and helped answer any questions I had about the vehicle and the process since this was an out of state purchase. The whole process including finance and shipping was very smooth and theyre even helping me register the vehicle in my state. Highly recommend this place and I might even use them again for a future vehicle Im going to be looking for.
Overall experience with our sales rep Matt Rodhe was exceptional. He allowed my wife and I to test drive several different models that were on our shopping list without hesitation. If we could, I would give that part of our experience 5/5 stars.We came to Elliot Bay based on the experiences of our family (who purchased a 2021 GX460 from them weeks prior), co-workers and our car enthusiast group Avants.Typically, we would send any pre-owned vehicle that we are considering through a pre-purchase inspection either at Group 2 Automotive or Broadstroke Associates (for any BMW/Mini purchases), but based on the visual inspection, 30 minute test drive, and the reputation that the inventory at Elliot Bay Auto was the best of the best, we went ahead and purchased without going through the PPI process. Our mistake.As we were waiting for our turn in the finance office to sign paperwork, I spent some time going over the Cayenne again. A couple of items were discovered:1) The BOSE audio system was inoperable. This was not due to a radio code but rather a faulty speaker amp. We brought this up to the manager James, and he was apologetic that this was missed during their in-house vehicle inspection and reconditioning.2) As I was moving the vehicle around in the indoor garage, I noticed a hard shift from Reverse to Drive/Drive to Reverse. This was not present during our test drive. Im assuming that once the fluids in the transmission warmed up that this issue became kore evident. As an enthusiast, I know that this is usually remedied by a simple ATF drain and fill. No biggie.After signing paperwork we were on our way home.This is when things started becoming progressively worse. Upon acceleration, the transmission was displaying signs of slipping and again hard shifting from 2nd to 3rd gear. I called my mechanic as well as Porsche of Bellevue, described the symptoms and both technicians were confident in stating that this 2016 Cayenne had a bad transfer case. Something that would have been impossible to miss if this vehicle was in fact inspected by Elliot Bays in-house technicians.Luckily, Porsche had recently extended their warranty on the transfer cases in all Macans and Cayennes of this generation. However, we are now out of a vehicle until Porsche can service the vehicle and allocate a replacement transfer case. With the global delays in parts and shipping, we could possibly be out of a vehicle through the holidays. Elliot Bay refused to provide any sort of remediation in form of a loaner vehicle (even if it was a cheap wholesale trade in) until the repairs were sorted out.Lessons learned:1) Dont trust the dealerships inspection and reconditioning process.2) Pay for the third party pre-purchase inspection to save your family the headache. Yes, we were offered a warranty, but we believe in putting that money in an interest bearing account than financing it.
Ive had an absolutely positive experience buying a car from EBA. Ive dealt primarily with one salesperson, Gary Weiss. Gary has treated me very well during the approximately 1.5 months I looked into buying a car from EBA. First, EBA has a pretty broad selection of fairly new, good cars. There are plenty to choose from. It was hard for me to decide. I made probably 6-7 trips to EBA, during which I looked at about 12-14 cars, and test drove about half of them, some of them 2-3 times. All this time, Gary made me feel welcome and respected as a prospective buyer. He never lost his patience with me, never rushed me to make a decision, and encouraged me to take as much time as I needed researching, evaluating, test driving cars, in order to make a decision. He was very helpful answering my questions and helping me compare features and figure out how various features work, and what the pros and cons were. There was an accessory (the air compressor) missing from the trunk (the user manual was listing it). When I brought it to his attention, Gary added to the sale contract a paragraph stating that EBA will buy me a compressor following the car purchase. On the last day, the day I signed the purchase contract, while I was dealing with the finance matters, Gary went and polished/waxed the car end-to-end, so that it was all shiny (it had been freshly washed and it was clean before that). Then, before I left, he took the time to give me tips and explain some of the gotchas for how to use some of the non-obvious features/functionality of the car.Thank you, Gary and EBA. Ill make sure to recommend you to my friends.
My relative taken me to Elliott Bay Auto Brokers to look at a car. Since she had gotten her luxury vehicle from them guys as well. I had no idea I would leave with a vehicle, after trading my Audi A5, leaving with a Alfa Romeo the best super fast car ever ( Luxury and Sporty) enough for me. Until I met Robert he is the best Phenomenal Inquiry Representative Ive ever met. He walked me through everything step by step with being very knowledgeable. My entire visit was very professional from the beginning to the end.Thanks to Robert for your professionalism and Scott for being very proficient. And thanks to the Sales Manager for your expedicious service as well. You guys rock! Your best in the Northwest Pacific!! Keep up the good work. Anyone in need of a vehicle I will most definitely send them your way for sure. Thanks again my hat goes off to you guys.
Overall it was a good experience, which leads me to give a general recommendation. There was a bit of a bait and switch scenario, but thats somewhat unsurprising. The staff was friendly and professional. My only real issue was with finance. He was overly pushy, condescending, and potentially outright lied to my face. I came from out of state. I paid by check. He repeatedly told me that without financing, my registration would be sent directly to the DMV. According to the manager, that wasnt the case. In all fairness, time will tell.
I absolutely loved working with Olivia and Pat they are so nice and helpful. I love my Volvo and would absolutely buy from them again. I recommend it them 100%.
My husband and I had a wonderful experience with Michael . He made our time looking for cars, and find our perfect car so easy! He was extremely helpful, had amazing customer service, and kept us in the loop when it came to our car, and was always quick to answer any questions or concerns we had. Thank you again Michael I don’t think we would have found our car if it wasn’t for you! 5 plus stars!
Gary was very transparent and open with me. Did not pull any tricks from what he said on the phone vs what I saw when I got there. There were no added dealer fees etc. and the car was bought as listed. They were able to give me an okay deal on my trade-in and bargain down just a little. If you are looking to do a trade in, my advice would be to sell elsewhere and buy from Elliott bay and Gary. Good prices for cars but impacts the ability for them to offer higher trade in amounts. Overall, was a great experience compared to other dealerships.
Michael was a great salesman, really helpful and nice, his explanation was thorough and understandable. Very punctual, and made our first car buying experience as easy as checking out at a grocery store.
Overall nice experience working with EBA. Sales team was nice and informative. Not pushy at all and easy to work with.The reason for not giving 5 stars is that the car’s exterior detail was not great and the car was on E. I literally had 4 miles worth of gas as I drove it off the lot.Going forward, I would recommend EBA as an option to friends and family.Norman O.
Henry Rudes was very helpful and knowledgeable about the vehicle we purchased. None-aggressive customer service. Went above to make my wife and I feel comfortable which is one reason we purchased the vehicle.
This is my second car from this place, from the same sales person, Pat. The process is smooth and enjoying. I have checked the car info and price online before I go there, so this is no challenging moments when we need to agree on a price (I would not go if the published price is not acceptable). Though there is still money talk about trade-in value and add on services, they are all within reasonable range. After all, I know the amount of money I like to pay for the car before I go in, and after 4 hours, I drive a new car excitedly back home.Extra appreciation to the sales person, Pat. He had helped me on buying 2 cars, and he is very professional in his domain. I will be happy to buy from him again.
Henry R. is fantastic! I would highly recommend that you look for him when going to EBA. They have a great selection of cars whether just entering the luxury market or if you’re looking for extremely high end cars.
The salesman Robert did a great job communicating and showing me everything about the car in detail. He had the car out front upon my arrival and the car looked great. The financing team did a great job finding a bank that would work with my lending terms since I had a trade in with negative equity. I would definitely be back to buy from them again and I highly recommend anyone reading this to give them a try first.
We recently purchased 2 new cars from Pat at Elliott Bay Auto. One is a family SUV, that we are completely happy with, a beautiful Audi Q7. The other is my dream car that I have wanted for years, a convertible Beetle. Matt and Pat searched high and low for the perfect one and I couldnt be happier. I highly recommend the team at EBA, they are very professional, attentive to detail and honest. We will definitely use them again down the road for our Auto needs. Thank you for making my dreams come true!!
Robert was a amazing sales person! Let me and wife take our time and gave us the best costumer service we could imagine. If your looking for a nice car please come here
I just love working with Pat Wiseman and the team at Elliott Bay Auto Brokers. I recently completed my second purchase with them. They found the car that I wanted. Love their car finder program. Everyone at EBA is so kind and respectful. They are not pushy. The decision is yours. I would be happy to work with them again in the future. Thanks Pat and the EBA Team!
I had a great experience purchasing my dream car there. Michael and Vivian were very helpful and knowledgeable giving me right advices. Very enjoyable from start to end. Id buy from this dealer again.
I live in Idaho and called a couple days before I planned on driving to Seattle to look at the car. Robert was super kind and had the car in beautiful condition upon arrival! They also worked with me on the trade in of my previous Audi as well. The entire staff was incredibly easy to work with, very professional, and made sure we were well taken care of. Vivian in finance was an absolute sweetheart to work with during the financing process as well. I highly recommend this establishment for your next vehicle purchase!
From the 1st conversation these guys were very professional. I worked with Pat - he really knows his stuff and had excellent level of service. These guys are no rookies - they choose to work for EBA because they get great cars and take care of their clients.
I found a 2010 Mercedes-Benz SLK300 online and contacted EBA. I was immediately contacted by MaKayla who promptly provided all the info I needed. She set me up with Henry for my test drive and paperwork. Hands down the best car buying experience I’ve ever had. Incredibly professional and kind. The car is in great shape and offered at a fair price. Highly recommend EBA - go see Henry!
Pat was our car salesman and was amazing. Ive bought several cars from different dealers and it was a treat to work with someone who was so knowledgeable and transparent. I called him up told him what I was hoping for on my trade in and he accomplished everything I wanted in a very timely manner. He also took me in the car and showed me every single thing my new car is capable of. Thanks again Pat sure hope to do business with you again in the future.
Wonderful car-buying experience and excellent service! Second vehicle weve bought from Elliot Bay and well return for future purchases. Better than buying from a standard dealership. Personable, professional, and no sales pressure.
Excellent service from everyone involved in my purchase. Im extremely happy with my low mileage Mercedes. Robert was super responsive through emails and text, even on his day off. Would definitely look into buying my next vehicle from them when the time comes.
Amazing service. No need to haggle. Staff is cordial and professional. This is our second time purchasing a car from them. Highly recommend to stop by and say hi. Their will help you find what you are looking for.Thanks Gary for making the process as easy and simple add it can be.
The staff was very responsive and attentive while I was there. Quick to answer questions and followed up with me after I brought my car home. I had a great experience at Elliot Bay Auto Brokers.
We couldn’t be happier with our purchase. Robert (our salesman) was so welcoming and willing to answer all of my questions without hesitation. He promptly fulfilled my many requests and clarified anything I was unsure of. We chose our vehicle via pictures and found that when we picked it up everything was as expected. Thankfully, we felt no pressure at any time to commit and had a pleasant buying experience. We will be sure to revisit this business in the future for our car buying needs.
I would definitely recommend buying a car here! Olivia was especially helpful! Warm welcome, got all questions answered, guided tour inside and out of the car (all of the buttons and features too) and she even helped me program the car and pair it to my phone!
I purchased an Audi S4 from EBA in Summer 2020. I found the listing on auto trader and called before pictures were even posted to inquire. I ultimately worked with Olivia N. who sold me the car. She is awesome to work with. From the first time I spoke with Olivia on the phone to learn more about the car I wanted, I knew she was the person I wanted to sell me the car. She is professional, she is so detail oriented on the phone, over email, in person, whatever. I never once felt any pressure to buy and I asked a ton of questions about the car, all of which got answered by Olivia.Many dealerships make you feel like you are being manipulated and you can see right through it but EBA is straightforward about their pricing and really honors their word. I had a multifaceted deal, trading in my old car and asking for a few items to be worked on for me to want to purchase it. Olivia advocated for me and made the case to sales management and, sure enough, they worked on everything -even a wheel bearing that started making noise just after purchasing the car.A team is as strong as its weakest link and I wound up also working with Kurtis D. the Service Manager. He kept me updated on the progress of the work being done and gave me so much of his focus despite the insane amount of work his team was working through.If you are on the fence about buying the car you want from here, dont hesitate on the business. EBA is the dealer I will call first next time I need a car. Coming from a high maintenance buyer, I am thoroughly impressed.
This was the absolute best experience I have ever had when purchasing a car. Pat was professional and knowledgeable about the Audi I was interested in. There was no pressure to do anything. Very kind and courteous. I would definitely recommend them to family and friends.
Great experience! Gary was awesome to work with, we came across the state to buy the car. He even met us on his day off, no hassle, no pressure! I will definitely be back to buy our next vehicle when ready
Buying car from EBA is a really great experience. Gary was very helpful and he made sure everything was done right and quick. Really good experience
Great experience with Robert at Elliott Bay Auto Brokers, professional, friendly, and top quality service and value.
One of the best car buying experiences I’ve ever had. I worked with two salesmen, Manny and Michael, over two days and both were incredibly knowledgeable and personable. They truly made it enjoyable. But you can tell that the whole team works well together and supports each other. I did a lot of research before test driving a car and Elliot Bay had the best prices within a two hour drive. What thrilled me was they also had great quality cars. Save yourself time and go through this dealership!
Olivia, Eric, Scott, Robert and other staff I interacted with were EXTRAORDINARY!!! I particularly would like to extend a special thank you to Olivia for facilitating my purchase of a vehicle! She went above and beyond & exceeded my expectations during the car buying process. She made me feel valued as a potential car buyer unlike those high end dealerships that size you up before they decide youre worth their time! Big kudos to Eric for his assistance too! Im definitely going to spread the word to colleagues and friends about Elliott Bay Auto Brokers! This dealership is the PLACE to purchase a luxury automobile hands down!
Robert was so fantastic! He always had the answers to my questions and I never felt pressured to buy a car. He made buying easy and stress free.
Gotta say I would recommend everyone buy a Car from EBA. If you do ask for Robert, absolute pro, nice guy and found me the exact car I wanted.They are really great at detailing and will make whatever you buy glow like it’s new.Can’t recommend them enough. Once again ask for Robert. 5/5
Great experience buying a used BMW i3s from Matt at Elliot Bay. Being a fixed price shop saved having to haggle. I had already compared prices online and they certainly had the best. In and out smoothly and quickly.
My entire purchase was done via phone and text. Although I never met him in person, salesman, Don Powell, now feels like an old friend. He made my buying experience extremely easy and you could not ask for a more genuinely nice person. I would definitely do business with him again if the need should ever arise. Thanks Don!!
This is my fifth automobile purchase form Elliott Bay auto dealersOlivia has sold me 3 of the 5 cars.She is very knowledgeable and reliableI will refer her more customers..She knew exactly what I wanted and needed.It was kind of a One N DoneThe car is beautifulSteve KennwdySatisfied customer
This car dealer was great.I had a great experience .They have all the nice cars . Gary was very helpful and friendly .There are no hidden fees.Very professional people ! I would recommend it to Everybody !
Robert was awesome! I came from Oregon to purchase a vehicle and he made the online process extremely easy. Olivia took care of me in person and got me a great interest rate!
If I could give Elliot Bay Auto Brokers 10 stars I would in a heartbeat!! They make the whole process incredibly easy and pleasant. I reserved a car because it was the car I had been looking for and I knew I wanted to buy it. When I showed up for my test drive, the car was waiting in the front for me all ready to go. The staff had done their work behind the scenes such that the paperwork was all ready to go and only took a few minutes for me to fill out to purchase the car. The customer service is the absolute best. I never once felt pressured to buy a car, they simply let me make that decision for myself and it made the process so enjoyable. They make their customers the priority from calling/texting with updates to showing you every feature the car provides. I cant recommend EBA enough!! I want to thank Michael, James, Pat and Vivian for the team effort in helping me buy my new and beautiful car.
What a great place to look at cars. Staff was excellent, my salesperson Don was excellent no pressure at all. He was very knowledgeable about the vehicles I took a look at and was just a total pleasure to work with. Ended up purchasing the vehicle and Im extremely happy with everything, the whole process, all the paperwork, the entire process was very nice, everything perfect.
Went through KBB to get cash offers from a few dealers. We went with Dan from Elliott Bay Auto Brokers and were very glad we did. Got a great price for our car, even though it wasnt in great shape. Definitely more than we expected. The whole process was quick and painless.
I worked with Olivia when looking for a vehicle. She was very responsive and accommodating, making it easy for me to make informed decisions. The vehicle was in good shape and they had a fair market price for it as well. They also didnt try to pressure me into anything so I would recommend Olivia and this place.
We flew from Anchorage hoping to find the exact vehicle to meet our needs. I found a few on line but Olivia and the team at Elliot Bay went out of their way to get us what we needed in our very tight schedule. They rocked it.
Probably one of the best experiences in buying a car I’ve ever had. The entire process from walking in, test diving, and financing our new beautiful car was a pleasure . The crew of professionals are top notch, not pushy, and they truly want you to get what you want without pressure. Their selection of cars is outstanding and they are all immaculate . I highly highly recommend buying your next car here.
Robert and the EBA folks were fantastic to work with. Buying a car doesn’t have to be an ordeal. We drove over from Missoula after speaking on the phone and everything was exactly as discussed: price, trade in amount, time doing paperwork, etc. The car was exactly as described and beautifully detailed.I highly recommend working with Robert and the people at Elliott Bay Auto Brokers for your next car if you want a low pressure great deal that happens exactly as advertised. I’m 100% certain we will be buying our next car there.
I came here to buy a car and it was great experience Robert really helped my wife and I with our car purchase. He explained everything so well and made us feel comfortable. I will definitely go back to him for my future car purchase. Thanks Robert!!
We worked with Gary on our vehicle purchase after we were given the run around from other dealerships. He treated my whole family with great respect and was very helpful and responsive. Would highly recommend.
I did lots of research online for the better part of a year. After that research I found EB had always addressed issues to make things right and car care seems to be a top priority. Bought a 2018 430i, do far has not disappointed. Don is a standup guy. Honest and quick to make sure everything is done correctly. He even picked me up from the train station to pick up my car and take me to the dealership. On his day off! Tall about service. This is where I will buy all my luxury cars from now on. Thanks EB and especially Don.
We were first time customers and are so grateful we came here to purchase our car. Gary helped us with our car. He is a great person, who had our best interests in mind. I never felt pressured and everyone we met was kind and honest. It was the best car buying experience I have ever had. I will most likely be purchasing all my cars from EBB in the future. Thank you!
Pat Wiseman is professional, knowledgeable, and a pleasure to work with. Got a great car at a good price and the process was simple and relatively quick. Very impressed with EBA and Pat.
I was really impressed by their professionalism throughout the process. Michael was such a great person to help understand all the important things to consider while deciding. Five starts for his help towards my dream car!
Great selection of high end cars and staff so friendly that you can see the smile behind the mask!
Always find good collection of luxury vehicles on their website. Good prices too. Im not a big fan of sudden pop chat boxes from auto tellers which interferes with the browsing
Purchased a car from Dan. With his help, it was an easy process.He was knowledgeable and answered all our questions.Also, a huge shout out to Lucy L. who helped us secure our title in a more timely manner. Her positive attitude and ability to make things happen was so appreciated.
Michael Baldyuk was very helpful in my search for a car. He coordinated test drives quickly and convenviently and helped me shop with no pressure. He communicated honestly about the advantages and disadvantages of each vehicle and did not attempt to distort any fact to hasten a sale. This is a quality dealership and I look forward to shopping here again.
Our overall experience at Elliot Auto Brokers was amazing from beginning to end. Our salesman Robert was extremely helpful from the time we walked in the doors. We had seen on their website they had a 2014 4Runner that was in transit but we decided to pop in and see if it was on-site to view at least. He told us he would see and low and behold it was but hadn’t been detailed as of yet. Regardless, the car looked really good and drove as good as it looked even without a detail. Ultimately we decided to purchase this vehicle. It doesn’t end there, Kosal, who did our financing worked up an amazing financing package for us to include bumper to bumper warranty, gap insurance, while also getting us a better interest rate. This was the best experience I’ve ever had at a dealership. Robert even showed and let us sit in a 6 figure Range Rover just to say we did and show us how cool it is while passing the time waiting for financing. If you are in the market for a vehicle, don’t hesitate to head down to Elliot Bat Auto Brokers and get the greatest service ever.
My experience in buying my VW Atlas was exceptional from A to Z, Pat was so knowledgeable, efficient and very nice to work with. Gary and Scott were fantastic to work with as well, definitely not the used car experience I had learned to dread. I was driving my new car in well under an hour! Thank you EBA!!!
This place was an awesome experience to buy a car through! Nothing but luxury and quality cars on this lot with fair pricing!! Salesman were super helpful and not pushy at all. 10/10 recommend them!
I felt like Par was interred in making my buying experience excellent. He was attentive and quickly assisted me in finalizing the paperwork for my new car.
We werent planning to get a new car this year but ended up taking the plunge with EBAB. Gary ensured that the process was straightforward and transparent. We walked away very happy, with exactly what we were looking for (2020 Honda Fit) and at a reasonable price. Thanks Gary and EBAB!
I had a very good experience the day I bought my BMW X3. Gary my salesman he made the whole experience a very good day. He treated me like a friend and was very kind no pressure. He answered all my questions and basically just wanted me to make my own decision about what I wanted and what would make me happy. I couldnt ask for more. I enjoyed hearing about his family. I would send my family and friends to him anytime! Thanks Gary I love my BMW and it performed perfectly on my first hike of 2021!Cindy
Super easy transaction! Straight to the point. Exactly what I wanted. Thanks Dan!
Ok deal on the truck.. Completely non negotiable on the price including the BS $150 documentation fee. I almost walked, but needed to conclude the transaction before catching a flight. F and I high pressure on an outrageously priced extended warranty. Kept saying no, until I had to get loud enough with my no, that a friend on the main floor heard me. I expected better. Looking for an S class Benz next. This place is probably not on the list.. Dan, sales guy ok. He was very busy. The place is busy. Just HATE buying cars. This experience reinforced that opinion.
Matt was great, went the extra mileTo make the deal, i highly recomendElliot bay auto brokersVery nice cars, great team !!!
Saw a car on Cars.com and reached out by email to set up an appointment and was immediately responded to with appointment opportunity. I came in early and was helped. I test drove the car, loved it and finished up paperwork and was out of there in 3 hours. Great place and ill be back when I need another car!
Pat took time to explain a ton of features I wasn’t familiar with. He was friendly and knowledgeable; He even ran to get Starbucks for my husband and I. Great customer service. Will definitely recommend.
Don is the absolute best! Fastest car buying process I have ever experienced! I was in and out in just a couple hours. He was not pushy, and very honest. For having an out of state bank and being unorganized in my necessary car documents needed to purchase a new vehicle (whoops), Don worked with me and made it happen.
Purchased used Audi etron as my first EV.Salesman took extra time and effort to ensure everything would work for me. He was very pleasant and professional and did a lot of research to answer all my questions. Car is beautiful and is fun to drive.
Gary is an amazing guy. He not only helped me with financing my car but also shared places to visit around. Great customer service! Look out for him when you visit there !
Matt Rohde was my sale agent and omg he was so helpful and friendly literally the whole time I was there. I 100% recommend this place.
What an exceptional experience with Matt. Such an easy buying process and the whole experience of getting my AMG was better than I expected. Highly recommend!
This was perhaps the best dealership experience Ive had on a used car. Great service, straight forward pricing, and easy process. Ill be back next time Im in the market for a 2nd hand car.
Worked with Don to find the right car and he went above and beyond to help meet my needs to make this possible! Will definitely return for our next vehicle.
EBA is such a great place to find the car for you! We had two employees help us. Chris helped us find two cars these last couple of months. He was patient and kind and helped my husband and I find the perfects cars to fit our needs. One of our cars was on their lot, and the other one, Howard helped us find. EPA has an amazing program where Howard, helped us find the exact car I wanted, in my price range, and shipped it up for me to their store. Howard made the process so easy, and would answer all my questions to make me feel very comfortable. Howard and Chris’s customer service was exceptional in that they even got right back to us on their days off and stuck with us through the whole process. We will definitely be repeat customers:)
They were great to deal with and worked through all the paperwork very quickly. Great team to work with!
Robert responded timely to my inquiry. He was professional and friendly throughout. The purchasing environment is open and low pressure.
Great staff. Very reasonable and honest. Would highly recommend.
Gary was very helpful and professional. Handled all my concerns and was prompt and courteous thru the entire purchase. He also made sure my “new car” was extra clean and available in a timely fashion. I would recommend him to anyone looking for a quality, slightly used luxury vehicle.Jim G.
Robert and the team at EBA were excellent! The process of trading-in/upgrading my challenger for a 4runner was smooth and easy! There was no pressure or confusion throughout the process! All around it was genuine experience working with these guys!
Robert was amazing! He definitely had a lot of patience dealing with my husband negotiating our trade in. Haha...Honesty, he really listened to me and asked what I truly cared about in a car. He let me look at all the vehicles that I wanted too. I didnt feel rushed or pressured. Robert picked out the best ride for me and I am extremely happy with my car! 10+ stars! Highly recommended and Ill be sending anyone else in need of car his way!
Great service, thanks for the knowledgable and low pressure experience. Giving us the ability to compare 4 brands on one lot helped us make a good decision.
Worked with Matt Rohde’s, he was super friendly, nice and kind, easy to work with! I highly recommend going to this dealership and working with him, he made the whole process easier and enjoyable!
Dan was super helpful and genuine. Grateful to have had this experience during a rough life transition and they made it quick, easy and smooth!! Thank you to all!!!
We worked with Gary Weiss to help my Mom purchase her car. He was GREAT at communicating, always answered and responded and treated us very well through the process. Highly recommend and would be happy to work with EBA again.
Dan and Andrew welcomed us to the place and helped us get the exact car we wanted at a fair price point. They even helped us navigate the hassle of the out-of-state sale. Friendly, professional, and a delight to work with.
Matt took great care of me from beginning to end. He stayed in touch and kept offering up car suggestions that fit my needs. Very professional. Also they have a great business model by eliminating the negotiation part of the equation which means less stress.
We drove up and worked with Dan Lee. He was super easy to deal with and went over and above to help us answer all of our questions. I highly recommend Dan, he’ll treat you well. EB had a fantastic selection of the nicest cars around. Financing went smooth, they gave us a very fair price. This is what buying a car experience should be like for everyone. Top outfit!
This is the 5th car I have bought from them, always great quality and ease of sale . Olivia provided a great experience again and I will certainly be back !
Purchased a car from EBA last month and had an amazing experience working with Olivia. One of the most, if not the most stress free and friendly car buying experience I have had. Thanks a lot for your help in making this easy and smooth.
They were very friendly and very professional. Matt my sales rep did a great job I would recommend people to buy the car is there
Did not rush us and stayed late. They were nice and straight forward.