Jim at Metropolitan tried to get my washer from another location but couldn’t. He set expectations when it would come in and he was dead on. Speed Queen is worth waiting for and I know that there are a lot of factors in play in today’s world. The delivery time was a few hours early and the install was great. I couldn’t be more pleased with the effort and professionalism of their entire team. We just need a little extra patience with manufacturers which really paid off here. I highly recommend Metropolitan. Thank you!

Brandon provided great customer service! Honest advice. Easy to work with. Competitive, assuring the best price on our new GE Gas Oven. Awaiting delivery by first week of October. Beat competition by finding make and color desired, earlier delivery date by 6 weeks, and installation and haul away for $175 vs $275! Best in Seattle for Appliances

Called to see my options for fridges and I was met by JP on the line who was outstanding with helping me through the process. He went above and beyond with helping me and talking me through all the options. I’d 100% go through Metropolitan Appliance with all my future appliance situations and I couldn’t have asked for a better worker to help me.

I first bought a washer and dryer through Home Depot. Everything went wrong! I cancelled that order and placed a new order for the same appliances through Metropolitan. Not only was Metropolitan less expensive, they got the appliances delivered sooner and installed quickly and professionally. I would absolutely recommend doing business with these people!

Cannot say more great things about Metropolitan. We had just purchased a new home without a washer dryer. I ordered a washer/dryer from Costco 2 months before we needed it. After months of back and forth and deliveries that wouldn’t even show up, I cancelled the order and instead went with Metropolitan - and I’m SO glad I did. Ryan was so helpful over the phone and helped me find the right unit for us. He even helped us measure the appropriate rooms and stairways to make sure that the appliances would fit. Metropolitan was able to deliver my washer dryer within the week. The installation crew was professional, courteous, and very friendly. They completed the install very quickly, and even gave us an orientation as to how it worked. Will never go back to big box stores for appliances ever again - I will be a Metropolitan customer for life!

Our fridge was in the process of dying.I shopped at metropolitan and got patient and thorough help trying to find a good fridge that would both fit in my space and be what I wanted. It wasn’t easy because my space was just a bit too short for most new refrigerator of 18 cubic feet or greater.We did find one model that would work and they had just one in stock in stainless so I took it and paid with my card.But the next day my wife and I went shopping around town and we found another better choice (larger taking advantage of the few extra inches of width we had available and required a slight modification of our cabinets)Once we realized we had a better choice we called back to metropolitan to see if they could get us that fridge in stainless. They could but they would have to order it and would take up to a month. I was trying to find where to rent a fridge in the meanwhile.At metropolitan they told me that they wanted me to get what I needed that was their number one concern so if I could find my fridge in stock somewhere and avoid renting that’s what I should do. They would rather have everything work out for me as well as possible rather than get the sale!That is what ended up happening. I can’t think of a better thing I could say about a company. I can also say that you get great personal service and guidance you might have a hard time finding elsewhere. Prices were also competitive. I will definitely return there next time I need an appliance.

Great customer service, fair prices, good selection, honest work. What else could you ask for? Would happily recommend.

Our fridge went out and we spent days going from one box store to the other and even tried Sears, Very difficult to fine a counter depth fridge with the options we wanted. I decided to check the web in the Seattle area. Within ten minutes of talking with David C we not only found the counter depth we looking for, he had it in stock and scheduled the installation two days later. Mario and Alex were on time and very professional. They treated us and our home with the careful respect. They even took the old with unit them. I am not in the habit of writing reviews but our experience warrants a clear five stars. I will recommend this company to anyone needing new appliances. Theo and Deb

Metropolitan Appliances provided outstanding customer service. The install team were all respectable and took very good care while working throughout the home. I would definitely recommend this place to anyone. As for the new range, it is very beautiful!!!!! Can’t wait to have a meal from it!

Everything start to finish was handled professionally. Had all of my questions answered when picking out the appliances we wanted and a great breakdown of the differences in brands and models. I felt like I was able to make a more educated decision because of it.Installation went without a hitch. Efficiently got everything set up and ran us through a couple features and basic maintenance (filter location, etc) after a successful test. No mess was left and installer was friendly and professional the entire time.Based on these experiences I highly recommend them for both purchase and installation.

Awesome sales and delivery service. Couldn’t be happier with my appliances and the care that the delivery guys took each time I had a new appliance delivered and installed. Highly recommend!!

Great service start to finish. Our fridge died without warning and we decided it would be better to replace it than repair it. Metropolitan Appliance had a bunch of great options in stock with competitive pricing and were able to deliver next day. Their showroom staff were helpful and easy to work with and their delivery crew was friendly, fast and professional.

Great service and assistance both from the owner and his staff. We will definitely checking with them first for all new purchases.

Fair treatment in the showroom and prompt professional service at my home. The guys and gals at Metropolitan Appliance did a great job for us!

I would give this place 0 star if I could.We bought a home that comes with a wine fridge from this place. The wine fridge broke down within warranty period. However Metropolitan Appliance made it as difficult as can be for us to return the broken fridge and obtain refund. It took us more than 6 months of emailing and calling for them to finally come and pick up the broken fridge. It has been 2 weeks since the fridge was picked up and we still havent been able to obtain the refund from them. This is not a place I would recommend if you want continuous high quality service from a trusted vendor.

My landlord purchases a fridge from them and got one ever so slightly too tall. The delivery guys were great and made it work anyway by cutting off the metal feet 🙂

Everything was awesome! Sales, options, and timing of delivery. Delivery service was amazing. Our building and condo has some tight spaces. I worked with both Brandon and Dan in sales. All around, It was a fabulous experience. This time it was a new refrigerator. We bought a dishwasher about 5 years ago. Highly recommend.

From start to finish, purchasing our washer and dryer from Metropolitan Appliance was by far the best experience weve had purchasing a home appliance. From ordering, to delivery, to installation, it couldnt have gone easier or smoother. In particular, the installation team did a superb job removing our old washer and dryer from a particularly tight space in our finished basement, without any damage to the walls. As well, they brought in the new machines without any damage and had them installed within minutes. Metropolitan Appliance will certainly be the first place we look for any future appliances.

We chose Metropolitan Appliance after a really negative post-purchase experience with another large appliance retailer and Im so very glad we did. The service was excellent- both during purchase and after. Particularly afterwards as we had issues post-purchase (the Bosch review is for another place) and they did all they could to take care of it. The installation team (and we had a few!) were all so very professional, diligent and considerate of our home. Thank you!

Every strep of the process with Metropolitan Appliance went very smoothly. I knew which dishwasher I wanted, and I couldn’t find it in stock anywhere. Finally, I used the chat function on Metropolitan’s website, and the salesperson was able to locate the model that I wanted and let me know when it could be delivered and installed. It was the same price as big box retailers. I then purchased the dishwasher online, and the salesperson called me right away to schedule installation just a few days later. The installation crew, which is employed directly by Metropolitan, was polite and helpful. My kitchen has a very sloped floor, so it was challenging for them to get the dishwasher level. They did it without complaining, and everything looks and functions great. They also told me how well Metropolitan treats them, which made me feel even better about my purchase. I would definitely recommend them if you need an appliance!

We were so happy with Metropolitan Appliance!The Customer Service Manager, Mark, was very helpful throughout the purchasing process of our washer/dryer. He walked us through our options and helped us figure out the way to optimize our space, such as stacking and side venting. The prices for the appliances and installation were competitive with other options.The installation experience exceeded our expectations. Brad and Juan were professional, timely and careful with bringing the machines in and out. They understood our goals, answered all our questions, and took the time to make sure we were happy with the installation.We would definitely recommend Metropolitan Appliance to others!

Good products at good prices. 4 stars because some product they didnt have available when other merchants did.

This is my second experience with Metropolitan Appliance since purchasing a home in Seattle in March 2021. This purchase (a microwave and a washer/dryer set) took longer because none of the items I wanted were in stock, but Amy chatted with me while I was shopping online, explained everything, wrote me an estimate, and sold me the appliances on the phone. This was excellent because I knew exactly what I wanted and didn’t want to go into a showroom. She kept in touch throughout the process, including when there were manufacturing/delivery delays. Then, even though I was supposed to pick up the microwave in the showroom when it came in, she arranged for it to be delivered along with the W/D installation! Installers were professional, quick, and friendly. The W/D are perfectly level, despite my non-level floors. I highly recommend Metropolitan Appliance and will continue to shop there!

Mario and Alex just delivered our new refrigerator.Very personable young men who did an exceptionally good job delivering our new appliance. Great job!

Outstanding service by professionals that fully understand their products and your needs!Purchased Asko washer and dryer for my condo. Ryan walked us through everything we needed to know to make an informed decision and was with us through the installation process. Never felt in better hands.

Very quick delivery and turnaround and amazing customer service! Very responsive and accommodating staff. Would definitely recommend!

Their customer service rating should be negative, but all I can do is to give them one star.I went there to buy a washer, on Sunday, and Wes overcharged me $55. He said that I get a refund on Monday and was suprised when I asked for a receipt for a due refund. When I called the store on Tue and asked why the refund is not shown on my credit card, they said that they processed my refund and gave me elaborate explanation about money moving from their bank to my credit card, and said to wait for 2-3 days. On Thu, I called and told them that if I dont see the refund on Friday, Ill be cancelling delivery. They were not polite and I had to raise my voice and repeat it. It helped, and they found out that they need my credit card info to process my refund. I came to the store and cancelled the whole purchase. I was lucky to bump into this $55 overcharge and waste almost a week. I saved myself from being their customer and client to repair the appliance.Do I need to add that they did not bother to apologize?

We learned our lesson the hard way and will never purchase appliances elsewhere again. Great customer service from start to finish! Thank you!

Everyone in the store has been professional, friendly, and knowledgeable; and the delivery guys were friendly, careful, and efficient. Their prices are competitive and they are transparent about delivery timeframes.

I love my new washer & dryer. The folks at Metropolitan Appliance gave me excellent advice.

Simply outstanding! We outfitted all-new appliances for our house. The whole experience was excellent: from the knowledgeable guidance on appliance selection, the extra help in dealing with manufacturer delays, and then the exceptionally talented and professional installers who truly went above and beyond despite a blizzard to get everything up to my place and installed perfectly!

Our dishwasher broke, so we contacted Metropolitan Appliance. The person we talked to on the phone was very helpful and knowledgeable. Once we picked a unit, they came out and installed it and then walked me through how to operate it. Fast, friendly, and high quality service from start to end!!

Top-flight sales and installation help has made me a “customer-for-life” at Metropolitan Appliance. Could not be happier with my dishwasher purchase experience. Very pleased with every aspect of this smooth, trouble-free transaction. Thank you!

Our dishwasher caught on fire and I was able to have a new one from metropolitan appliance put in very efficiently on the phone, without having to go into the store .

I do not usually do this but I am so happy with the help I have received, Over the past year or so with 3 different tricky items, searching for things to fit my 1924 kitchen.Mark has been a gem, he has patiently sent me choices, obviously he took the time to look to see what the options could be. He has been there for answers to my questions shopping virtually and guiding with help with installation.The installation crew went out of their way today after having to return when the first attempt showed we had to move gas and electric .........outside sourced ....anyway, they took extra time and I so appreciate it!

After having so many issues with purchasing a dishwasher from a big box store down the street, I saw the excellent reviews for Metropolitan Appliance and decided to give them a try. The salesperson was excellent. He was knowledgeable about the products he sold and not at all pushy. He was patient with answering all of my questions. Everything was quick and painless with my dishwasher purchase and installation through Metropolitan Appliance. I will be going back there for my future appliance purchases.

This is a great place if you intend to shop for appliances. Folks over here are highly professional and knowledgeable. They take their time to explain all the differences and help you make the right decisions without pushing on any particular item. Really had a great experience with them. Will update the review once I finally place the order for purchase.

Very pleased with all aspects. Excellent customer service from Kevin and installers did a great job. Highly recommended.

During the pandemic, it is hard to find appliances. This store really came through for me, getting me an actual appliance, which is no small feat these days. One thing people sometimes overlook as well when shopping is a stores delivery/installation crew. Ive had bad experiences elsewhere, but Metropolitan Appliances crew was stellar. No damage to my home or appliances and very courteous, on-time, and friendly. Like it used to be in the old days.

Quick and professional service! The technicians were wonderful and there was great communication about delivery time and what to expect.

Friendly, timely, better pricing than big box retailers.

Excellent customer service. I needed a new dishwasher ASAP and was able to find what I wanted on the website with express delivery specified and fifteen minutes later Metropolitan called to set up delivery, checked to see if I also needed install (yes please!), confirmed what the set up was in my house so theyd have the right hoses and connections, and scheduled service for the next day. The team that came out was professional and courteous, knew exactly what they were doing, took away the old appliance and installed and tested the new and then cleaned up after themselves. Masks/distancing precautions were all in place, including acceptance of delivery by a text link. Im so glad this shop was recommended to me, and Im not recommending them to everyone else. Shop local, and get the service you deserve!

It is not easy to find an appliance store that makes the whole buying experience good and easy. The person that helped us buy our refrigerator was not pushy, but open to give us recommendations. And the delivery service was a 10 stars!!!: they arrive on time, were extremely kind and did the installation pretty fast. We’ll keep choosing this store for any purchase we need for our home.

These guys are the best. We got all our appliances from them. Install guys are especially good.

This is a great place to see appliances. The staff is knowledgeable, helpful, humble and have our needs/wishes paramount in their thoughts and suggestions.

Great company. Roneara was so great to work with when buying my washer and drier. She was knowledgeable and professional and a complete pleasure. She went above and beyond for me- making sure my washer and drier came as fast as possible. After having such a horrible experience with Costco.com, this was so refreshing and I swear I’ll never buy an appliance anywhere else. Thank you, Roneara!

I worked with Mark, a manager. He was very knowledgeable and helped focus up the decision making. The guy at the warehouse was also very helpful. He broke down the box tp help me load it, so I didnt have to bother with all the packaging. He also provided a 5 foot waterline to connect the dishwasher up, saving me another stop ay the hardware store.

Today we had a undercabinet wall stove installed. Although the measurements of the old and new stove matched, the overhanging tile on our kitchen counter blocked the nested installation of the new stove. Our amazing installers, Mario and Juan, went out of their way to ensure that we had a perfect installation. They developed a plan with me to remove the base of the cabinet, rebuild a new base, and install the stove. They called their office to make sure their other customers were covered, brought in supplies and spent several hours ensuring that we had a perfect installation. This was on top of excellent communication about the scheduling of the delivery, calling when they were 15 minutes out, and being super friendly and professional throughout. Totally trustworthy. In addition, our experience in the showroom with Dan was an informative and no pressure experience.This is our second experience buying from Metropolitan appliance. Several years ago we bought a dishwasher and had them install it. During the installation the drainage was configured similar to our old dishwasher. After two months the new dishwasher stopped working. I called Metropolitan appliance and their customer service was outstanding. They were empathetic and solution oriented. They sent out a repair team who figured out that the drainage needed to be reconfigured which they did gratis. Ironically, although this was technically an installation error, the professional, responsive and empathetic manner in which they took responsibility and fixed the issue impressed me much more than a bump-free installation. Character is revealed when things don’t go smoothly. I strongly recommend this business.

Ive bought 2 sets of washers and dryers from Metropolitan in the past and had great service so they were my first choice when I needed a fridge replacement during the COVID pandemic. I went online with some measurements and they gave me an idea of what they had in stock via online chat. My family drove down to the store and Charlotte who had helped me online walked us through options and was really helpful at checking availability for us. Delivery wasnt available until over a week out which was tough (2 little kids and summer during a pandemic make a fridge pretty essential) but she said shed try to squeeze us in. We ended up getting a Bosch fridge for a really great price (they will price match other brick and mortar stores) and they were able to deliver it a week and a half sooner than expected. The delivery was super smooth and it turns out one of the delivery people was practically my neighbor. Overall great experience and I wouldnt hesitate to recommend or buy again from Metropolitan Appliance.

They will advertise items they do not have, charge you and schedule a pick up and then wont be able to find it when you show up to get it. On top of that have no clue what happened. Avoid.

My family has worked with Metropolitan Appliance three separate times, and are always impressed by their customer service and attention to detail. Jorge has installed all of our machines, and does an amazing job. We could not recommend enough!

Thanks to Dan Bach and the rest of the team for the above and beyond customer service! When our old fridge died, we bought a beautiful new standard-size KitchenAid from Dan. However, after seeing it in the space we realized we really needed a counter-depth fridge. The sales team fielded our panic call and calmly told us to hang on to the loaner for as long as it took to get the replacement delivered. Now we have the right size fridge and our kitchen is back to full strength!

Great service in the store considering options. Great help over the phone when I called to place the order. Great problem solving and team work from the delivery crew. No more expensive than buying somewhere else where I would not have gotten all that GREAT service. Oh! And the new fridge is very nice too 😁.

Competitive prices and multiple options. Were able to order items not on the show room or listed online as well.

Excellent. David and Caleb were phenomenal and helped us out on short notice when our dryer died with 1 week old twins. Thank you so much for your amazing customer service!

Ive bought both a dishwasher and range from Metropolitan Appliance and never had a bad experience nor felt unsure. They really do have the best deals, are local, and make you feel confident in your selection. Everyone that works there is so very knowledgeable and nice, they really do want you to get the best appliance for your needs and dont push you to getting something that is either too expensive or wont fit your needs. They are able to brainstorm with you and even just give you advice with no pressure to buy. 10/10 will always recommend them.edit: just used them again for a new microwave and fridge and they had exactly what I wanted at a great price! will still 100000% recommend!

We love Metropolitan Appliance! Their service is beyond superb. Highly recommend them for all your appliance needs. We bought a washer last year and this year a microwave oven. So pleased with the appliances themselves and with the expert installations. Our sales experience was a breeze. Friendly and professional. These guys are the best.

Great customer service. Will buy again from them.

We had a horror of an experience at Best Buy getting a new dishwasher. We were delayed by almost a week, and no one cared about whether or not we had our dishwasher installed. There were never any updates from them. So we cancelled and contacted Metropolitan. I spoke to Charlotte who was friendly, professional and who went the extra mile to make sure delivery was speedy. We ordered the new dishwasher online, and Charlotte made sure the details were all correct. The dishwasher arrived as scheduled, and the installers did a wonderful job as well. We will only buy our appliances from Metropolitan in future. Thank you for the great experience!

While updating my kitchen, Metropolitan helped me find a beautiful new oven and microwave combination. The staff helped guide me with answers to all my questions including those about electrical and gas placement and oven fit. All the staff were helpful and easy to talk to. Install day was where Metropolitan really showed up. The fit of my cabinets required some changes and their expert installers spent extra time and care to resolve the situation. They worked carefully to get a perfect fit for both the oven and the microwave, staying til nearly 8pm to get things right. I’m very appreciative of their help.

It has been such a pleasure working with Metropolitan, and specifically with Jim Freedman. We were in need of a new cooktop because the old one was leaking gas. I called Metropolitan - they worked with us regarding selection, installation, and payment. The crew was on time, personable, and extremely efficient. If any of our other appliances need replacement we will call Metropolitan right away, and you should do the same.

Aaron was exceedingly helpful and knowledgeable.

All the store staff members were so helpful. I thought we had a weird order with lots of coordination needed. They were always ready to provide specs, recommendations and work with our requests. Special thanks to Skyler and Charlotte!The best part of the experience however, was the installation crew. I’ve had several Home Depot installation experiences where the crew obviously just wants to get done as quickly as possible with the least amount of effort. Don’t get me wrong, HD installers get the job done but it doesn’t seem like they care. Maybe that’s why we were so impressed by the Metropolitan Appliance team. Their installers walked us through how they were going to get the job done, they were very detailed and efficient, and lastly they went over how the appliances operate. It made me feel more valued as a customer. They were top notch!

Absolutely thrilled after two purchases. Customer service is top-notch and is absent in other companies.

Absolutely the best to work with!! We will always recommend Metropolitan Appliances to anyone looking for appliances! We love what we purchased and thanks to Metropolitan Appliances, they fit our needs perfectly. Thank you so much!!

From initial inquiry to install, these guys were great. They got us the best price on our new wall oven by hunting for manufacturers offers, then encouraging us to wait a couple of weeks to take advantage of the savings.Communication was excellent, they use an app and phone service for scheduling and delivery confirmation, and their installers were punctual, friendly, efficient and knowledgeable. They took our old oven and installed new one in less than an hour. I highly recommend Metropolitan!

If you need appliances, skip every other store out there and go immediately to Metropolitan Appliance! Their sales team is knowledgeable and patient, delivery/install teams are professional and personable, and customer service follow up is amazing.One appliance came with a small dent in the door, and they were immediately attentive to getting that replaced, plus theyve answered all my little questions with patience and good humor.

Great products, great employees!! We had the best experience with Metropolitan Appliance. They even price matched without any hesitation when our refrigerator was featured on sale at a different retailer. Our salesperson Skyler has been incredibly helpful throughout the entire process. Always available for any questions. Their delivery team is awesome, even arrived early! (That never happens)Can’t say enough good things about this business! We are customers for life.

I use this company repeatedly (refrigerator/washer/dryer). Always available to take orders and get deliveries out sometimes the next day. Prices might be $20-$50 more but its worth having a seamless delivery in a small time frame from a small local company.

Somewhat frustrating as we bought a washer dryer set for a new house on September 7 with an anticipated initial delivery date of Oct 2 or 3rd.We checked the stock to see if it was in stock as that was a priority. We were informed that it was. We shopped around and then came back because we felt that we were getting a good deal. We double checked with the agent to make sure it was in stock.Unfortunately, October 3rd got delayed to October 10th delivery, which again got delayed to October 17th delivery. Washer finally came but dryer is still up in the air with no good estimate of when the dryer will come.A September 7th purchase with no good expectation of a delivery date on October 20th is not a good business practice.I feel like our agent is doing his best, but Metropolitan should not be selling washer dryers that they do not feel that they can deliver in a reasonable time frame.

It is always a pleasure to do business with Metropolitan Appliance. I met Aaron on a new development that he supplied the appliances for. His crew goes above and beyond. Their dedication to my project helped make it a success. I would never think of going anywhere else.

Johnny and Boris showed up on time and replaced my dryer quickly and ensured it was working properly. Both were professional and considerate and hard workers. I would recommend Metropolitan Appliance to anyone in the market for appliances!

Special shout-out to Ryan W.! I bought my W&D from him, he is super knowledgeable and answered my calls/answer my MANY emails straight away. He followed up w/ the delivery team to ensure everything was installed correctly. Its so hard to find a company that actually cares about their customers! I plan on buying all my appliances from them in the future.

Needed a smaller but full size dryer. 3 weeks everywhere else. 1 week here. Great installers.Great selection, great customer service. Same price as big box stores.

I think this is a great store. I have purchased all the appliances in my house from them. Their prices are great, delivery great! Very friendly people. Definitely would keep coming back.

Great customer service from sales to delivery

The sales process was easy and no pressure, which was great, but the best part was the delivery experience. They spent way over two hours getting the old fridge out, the new one in, and every little detail taken care of. 110% best delivery experience we have had

Really great experience purchasing here. Skyler was very knowledgeable and helped us pick a new washer/dryer. Talked through pros and cons of some of the ones we were looking at so we could make an informed decision. Low pressure sales and they price match so no reason not to buy from them. Highly recommended!

They offer excellent service. They were at our place to replace the bad dishwasher and the technicians were so friendly, courteous and took time to explain everything they were gonna do. They respectfully asked for help for whatever they needed me to do (power switch). After the installation was done, they stayed to test that all is fine and no leak.They proceeded to give me a summary of what I need to know about the new appliance and handed me the manual.The only reason I’m withholding a star is because of the lateness. I was told they were gonna some 2-3pm ish and I planned around that but they care around 4pm but they called informing me after they were late.Help keep to scheduled time.Great job

Jim and his team are top notch. Helped determine all of our needs and provided excellent service before and after install!!! Keep up the great job!!!Jimmy

We had a great experience with Metropolitan Appliance, very nice sales person, and great delivery and install team. They were professional, knowledgeable and very friendly.

I bought an oven from Metropolitan Appliance that exploded in my kitchen.I called Metropolitan Appliance twice to get help dealing with this, they never called back. Super disappointing.

Excellent customer service from the store to delivery. Pricing was also competitive. l will definitely recommend them to friends in the market for appliances.

Great place to get an appliance, Got a Maytag dishwasher that I love. I needed to replace a dishwasher that had good reviews on Home Depot but worked poorly. This time I wanted to talk to a salesperson and see the actual product in the showroom.My salesperson checked Home Depot price without asking. He is very knowledgeable about the products they carry.

We are so happy with our entire experience with Metropolitan Appliance, from choosing the initial product to the final delivery and installation. In sales, Ryan Walsh helped us find and order the ideal replacement range hood for our kitchen, which now has a beautiful Zephyr Typhoon series 42-inch hood. The installers were Mario and Juan, and both were extremely meticulous while doing a difficult installation, including their carefully cleaning old grease from the original wiring before attaching the new range hood. They left the kitchen work area clean and detailed. You can be sure we will use Metropolitan Appliance in the future for our household appliance needs, and we will in particular ask for Mario and Juan as the installers.

Skip the box stores and go here! We were looking to replace our washer/dryer and had done some research. We thought we knew what we were looking for, but the team at Metro Appliances knew so much about all the options and recommended a different model. Delivery was easy to schedule. We purchased on Saturday and had the new washer/dryer on Thursday. Install was great, and they took away our old units for a minimal fee.

Absolutely the best experience Ive ever had buying something. The salesman had exceptional knowledge of ovens and talked me through all the details I wanted to know, yet gave zero pressure the entire time. Then when it came time to install the oven, there were several complications due to how the previous one was installed. That didnt phase the technician who was very careful as he had to make cuts to the cabinets among other things. In the end, it was installed with a perfect fit. VERY impressive! I got a really good price too, but I would also say, even if you can find a slightly better price at a big box store, I would highly recommend buying from Metropolitan Applicances. You get your monies worth!

Went in looking for a new dishwasher. Found one I liked and they got it to me the same week! Good delivery experience and friendly sales staff. Would recommend!

Everything from sales to installation was a pleasure. Aaron Freedman and his sales staff were super helpful and accomodating. The installers showed up on time, the installation of my new and removal of my old range and fridge went smooth, swift and cleanly. José and Boris were friendly and professional and took great care to protect my brand new hardwood floors!

We bought at Metropolitan because of the many, many incredible reviews. We could never have known how lucky we were to have purchased from them. Within 2 months our brand new $4500 range broke. We had a repair person out to fix the right front burner that would not light. A month later another burner. A few months of relief and then the oven element broke. A month later, THE SAME burner broke again. Then another burner. We had 7 repairs in the first 1.2 years. At every step we had Metropolitan on our side. The pushed the horrible customer service at the oven manufacturer to help us, to no avail. After 6 repairs we had had enough but didnt know what to do. Metropolitan kept in touch with us and pushed the company to provide a new range, to no avail. Just today they called us and said that THEY are providing a full refund for our stove!! This is not something they should have to do- in fact they do not have to do this. They are really this good. I cant imagine if we had bought elsewhere. We would be in this alone. Hopefully you get a great appliance that gives you zero issues! But in that 1 in 1000 situation I hope you have bought from Metropolitan because they will not let you down. Happy Customer:)

Great experience.Have a very vertical townhouse and delivery/installation was key. We had just been through three attempted deliveries with Best Buy (even having done due diligence with photos and measurements) and they failed. This group coordinated, were upfront, better (fridge) or same (dw) prices. Salesperson, Skyler worked with delivery install manager and in the end, they made it look easy.At this point we knew what we wanted, so all communication was by cell and email. Will use these folks again...

Purchasing was a breeze. Salesman was very knowledgeable and went out of his way to get the features I wanted at closeout pricing. Saved me a bundle! Delivery went precisely as planned. The installation crew did a fabulous job in tight spaces, carefully removing and reinstalling our door and making adjustments to fit my storage needs. Minor cleanup required after old appliances removed and there were some water spills on carpet we were able to blot mostly dry before new appliances installed. Then a little more after. But then who puts carpet in a laundry room? Hopefully one day we’ll upgrade to tile.

Excellent customer service and extremely knowledgable. Ive spoken with Mark (Marc?) several times now regarding microwaves and dishwashers. He was always patient and courteous, and I really appreciated his help and advice.

Terrific place. Awesome environment. Great people. I hope to be back soon. Permanently!!!

I went to several other appliance stores before getting to Metropolitan Appliance. They definitely stood out from the rest. They didnt try to hard sell me on anything I didnt need and gave me straightforward opinions when I asked for it. There was zero pressure to purchase the day of.They price matched what I brought in from another appliance store, and scheduled installation based on my schedule. I had my new oven in place in less than a week. I highly recommend talking to Mark, he was extremely helpful, straight forward, and efficient. Thanks for making a big purchase easy!

I purchased 6 appliances from Metropolitan Appliance. I found them to have good prices and helpful staff. The installers arrived on time, were detailed and cleaned up when they were done. I would order from them again.

We had a great experience with them. Got us a specific dishwasher during a blizzard when everyone else said it would take 4-6 weeks. Great price, great communication, great installer. Will use them again in the future!

Great place! Had an awesome experience with these guys getting my washer and dryer installed. From purchasing tot scheduling to delivery through installation everything was smooth!

This place has everything you need. Jeremy Pritchett is the best!

I got a pink Smeg from Metro, and it was delivered and installed. It looks great. The technicians were friendly and professional. It’s in perfect condition.