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Pacific Auto Sales & Auctions
castle complex, 1826 N Main Ave, Scranton, PA 18508, United States
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Pacific Auto Sales & Auctions
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Ma
Review №1

We purchased two cars from them and they gave us a warranty on both ... we waited few min because the were selling few other cars to other people,,, So busy their people were very happy buying their,,,, will come their again to buy,,,, Nasser had to come down to help the office with sale,,,, He wanted buyers to be happy and we are very happy,,, thank you

Br
Review №2

Bought a Toyota Camry 07 2 years ago for a great price. Car was great and the guy Rich was pretty cool. He is ghetto but hes just like my friends and family so he made my husband and I feel very comfortable. Found out he was friends with one of my co workers from my job. I would like to finance a good car from him hopefully he will work with me if I decide to get one from him. 👌🏾👌

Ky
Review №3

Bought a car from Mark who was great to work with. Initially I was quite hesitant as its a small shop and had some mixed reviews but my experience was very positive. Mark was honest and transparent and we got the car we wanted for a great price. I took the car to my mechanic and everything was perfect as Mark had stated. Would recommend buying a car from here and specifically working with Mark.

Ch
Review №4

Called about a truck and the guy straight up hangs up on me. Called back twice beat my call both times. Was gonna buy a truck off the lot with cash. Ill take my business elsewhere.

An
Review №5

I was having bad luck on finding a car as well as getting financed due to bad credit. Rich worked as hard as he could and got me put into a newer reliable car with an affordable plan as well as made sure everything on the car was up to date with no problems. Very credible and reliable dealer. Would definitely recommend to anyone out there looking.

Je
Review №6

My wife and I were down on our luck when it came to purchasing a new vehicle due to our credit situation we tried everywhere that advertised no credit needed and it was either bogus or wanted and outrageous down payment I came across pacific auto sales and one of the vehicles caught my wifes eye so we said what the heck whats the worst that could happen we get turned down? Nothing new to us, so I sent a message and told the owner Rich my situation and didnt want to waste either of our time. He replied back 3 separate messages (call me), (His phone number), and (I will have you in this car in 30 minutes) no word to lie he did just that after filling out the paper work it was within minutes of 30 minutes and he told us we were approved. I highly recommend Pacific auto sales to anyone!!! Not just people with bad credit I mean anybody because he has a great selection of vehicles and he has great people skills, super personality and Honest. Best of all my family is in a nice safe reliable car and my wife is happy. Thank you again pacific auto sales!!!! We will be seeing you in the future

Mo
Review №7

Unfortunately I cannot give a negative stared review, because that’s what this auto shop deserves. This place is way far from a one star. This “company” sold my friends parents a car for her, and told her she could pick it up in four days. Days after the other “owner” (who was not the one who sold them the car) called her and said she needed to come pick her deposit up immediately because she got it for an extremely low price and it was a “big mistake”. We then called the owner who sold the car and he said there were no problems with her purchase and the 4 days still stood. Days later, with no contact from either owners, someone from the shop called her and and stated there were multiple problems that could not be fixed (simply because they wanted to sell the car for the price they believed it should’ve originally been sold for). There is a huge lack of communication among employees and they are clearly only out for your money. She went down to talk to the owners and try to understand what was going on, one employee then started screaming at her again saying selling her the car was a “big mistake” and even went as far to threaten her stepfather. My friend then was so confused and just wanted her deposit back at this point. They continue screaming saying they don’t have any cash to give her, although the shop is “cash only.” Eventually they tried to give her a check that was probably going to bounce due to lack of funds in their account (which I’m sure is what they hoped would happen). She knew not to take the check and as soon as she said she would get her parents to come down and figure things out they MYSTERIOUSLY had $500 cash lying around to give her. This “business” is nothing less than a scam and needs to be shut down.

Me
Review №8

Traveled 4.5 hours to buy a car from them. Not disappointed. Found a great VW Beetle online.... where? Pacific Auto Sales 299 miles from my home!! They were more than happy to honestly answer all of my questions through messaging and responded very quickly. My daughter and I felt confident enough with their customer service to make the trip. Everything went smoothly and exactly as expected. Honest place that truly cares about their customers. We drove the Beetle home that same evening without any issues!! Thank you Pacific Auto for everything! Ask for Richie, you wont be disappointed.

Kr
Review №9

Bought a 2007 Nissan Altima that I absolutely LOVE!!! I purchased the car for a great price, everywhere else the price was jacked up for this same exact car. Before buying the car I brought it MY mechanic and all check out. I never felt pressured one time, it was such an easy non-stressful transaction, Rich was honest and up front with me right from the door. - My overall experience was great and I would recommend family and friends to Rich for their next car. Thank you!

Al
Review №10

I just bought a 2002 Saturn L100 from here and the car is in pristine condition! Super low miles and such a good price. Also, the employees are amazing! I didnt feel pressured, they werent breathing down my back. I went to a few dealerships after looking at the Saturn and could not find a better deal or a car in such good condition anywhere else. So I immediately went back to Pacific Auto Sales and the transaction was a breeze. I will definitely come back if I need another car in the future! Thank you so much!

An
Review №11

Me and my husband just bought a 08 Nissan Rouge from Rich. Could not have asked for a better guy to deal with😄 he felt like a family member. Very honest about the cars and came out with a great deal plus a really good warranty ! Thanks again !!

Er
Review №12

Very unimpressed with the quality of most of these cars. I stood outside the car to check all the lights on the car before we took it out and the dealer assured everything worked perfectly, yet both the brake lights were out. The ignition jumped quite a few times while we were driving it and he offered to knock like $100 off. While I was checking the lights, he seemed very concerned that I was a cop checking the plate. He mentioned this multiple times. Ive never known another car dealer to be so paranoid about cops coming by. He also kept talking about how much money he makes from the cars, which is extremely inappropriate and also totally unbelievable based on the clothes he was wearing. Overall, I felt extremely sketched out and dirty being there. Would NOT buy from here. I dont trust this guy at all.

Mr
Review №13

Rich sold me a car and the deal was amazing I would recommend anyone who is looking for a new car to consider going to him at Pacific Auto Sales, great guy!

bo
Review №14

Purchased car off pacific auto mark was straight up about everything actually bought 07 blue Subaru that Firestone said frame soft from previous owner I wouldn’t take a bicycle to Firestone Subaru doesn’t have frames per say put car on lift only issue is stabilizer bushings and links also left front hub which mark was straight up about everything would definitely recommend buying from there thanks again

Ro
Review №15

If I could review this at a 0 no stars I would. They don’t even deserve one star. The car we got from them literally broke down the next day! Spent 250 to fix it and it broke down again after that, and instead of them trying to work with us to solve the problem all we got is “sorry can’t help” or “it is not our fault”. I don’t see how a car that break down a day after you get it off the lot broke down because of us that’s ridiculous! DONT GO HERE! Avoid the hassle! Hopefully you find a place that’s actually worthy of your business and money because they are not!

Cy
Review №16

Great service. Very willing to work together to make the transfer as smooth as possible. Price was very fair price. I would refer others to shop for a car there. Made sure everything was working order. Thank You!!!

Sh
Review №17

My experience here is nothing but professional and extreme confidence with the vehicle I purchased. Approved right away even with bad credit and left with my car same day. If you’re looking for a affordable and good quality car this is your place. Ask for Rich tell’ me Cooky sent you. 😉

Lu
Review №18

Good honest people willing to work with you! Go above and beyond to help you out!

Ch
Review №19

Found they have my 2007 blue Subaru was told to get rid of it from Firestone cause the frame was getting soft. And wont last. Stabilizer bar is bad . If you take a test drive take it to Firestone. They know it tell them its mine.

Ja
Review №20

I got scammed earlier in the day by a used car salesman and was pretty upset. I called pacific auto and was told if i get my money back from the other dealership they will give me same price on same model truck i bought earlier. They were true to there word and the truck is ten times nicer than the one i got my money back for. They really helped me and saved the day. Super grateful.

Tr
Review №21

Let me be CLEAR. This is NOT a dealership. It states sales & Auction. It is IMPOSSIBLE to be inside the office there and NOT see posted almost EVERYWHERE that deposits are nonrefundable! Also, you have to sign paperwork acknowledging that you are aware that refunds are nonrefundable. So, if you gave a deposit, you signed that paper, just like everyone else. When you buy at an auction place, you are buying AS IS. Something clearly explained when youre sitting there in the office. I havent bought from here yet, but Im planning on it. Judge for yourself. Dont get scared away by people who got themselves into a mess by NOT educating themselves before hand.

Ly
Review №22

Got down on my luck really bad this place is the pot of gold at the end of a rainbow !! Got a 06 Jeep, worked with my credit, great team of guys to help you. One phone call all the problems went away ! Mark you rock ! ~amanda~

Cr
Review №23

Good guy very helpful actually had fun buying a car!

Je
Review №24

These jackasses sold my best friend a car. It has been less than a month and she has already had two major things go wrong with it. They wont help her fix the problems to keep their good name, so here I am telling you what they did. This sweet family cannot afford to dump $1000s on fixing these problems. They have already dumped $100s in the first few weeks. Scam artists. I hope this review can save some nice person from the same treatment.

La
Review №25

Not a good one. Was sold a SUV that I had to junk a year later because it had a rusted out frame and was a death trap to keep driving. $5000 thrown away😡

Da
Review №26

Just bought an SUV from RICH had my mechanic look it over and it was everything we wanted and then some and the price was amazing they have a huge selection of excellent vehicles do not pass this place up!!!

As
Review №27

People here really helped me get into a car and I love it

Do
Review №28

I would recommend these guys 100%. If you pay a deposit and there are signs everywhere saying deposit is non refundable it is YOUR problem NOT the dealerships. This is a Sales & Auto auction people. Read before you go to a business then whine and complain about it. Then make up lies to make them look bad. Shame on you!If you want to do business with honest people this is the place for you. Just read the fine print and take responsibilty for your own actions. I read these reviews and found it ridiculous how no one takes blame for their own shortcomings. Luckily, I used my own judgement and disregarded some of the ngavtive feedback.We have purchased 3 vehicles from these guys and have never, EVER had a problem with either owners or our cars. And I’m talking vehicles that are in like new condition, at amazing prices that last years.I’m an honest customer, just sticking up for a local business. If you have a question please feel free to contact me and I can tell you more about my awesome experience with this business.

id
Review №29

Excellent car lot Excellent Employee guaranteed approval with very low down on any vehicle on the lot I would recommend pacific auto sales to anyone 😁

He
Review №30

Excellent service & Honorable!I recommended a friend, they bought a great car for a great price from Pacific Auto, 3 mths later their battery died and Pacific Auto replaced it for free, she did not expect them to do this for free. Totally reputable guys and careing towards their customers.Not your typical car lot !!

Je
Review №31

Ive been looking for a car for months now and bumbed into this guy he offered me a great car low miles very clean nice i would recommend him to any one whos looking for a good car at a reasonable price

Jo
Review №32

Purchased 3 vehicles here great service full warranty.

At
Review №33

We bought two cars from this location we are 100% happy not pushy and very friendly to our family,,, they even bought us lunch and food for our two dogs,,,, thank you

Te
Review №34

Had a very good experience. I was helped out even though the guy was going through his own family problems he made time for his customers.

Da
Review №35

Bought a jeep last year and no problems. Runs good

Li
Review №36

I enjoy working with the Pacific Auto Sales Team. Due to the high volume of sales nationally there may have been trouble contacting us in the past but I am happy to say we have that now under control and all our customers seem to be excited about our new staff

Be
Review №37

Richie is a great guy and he is a good person to great a vechile from. His will work with you.

Ph
Review №38

Let me be clear. DO NOT GO HERE!!! We gave them the benefit of the doubt, and put a deposit on a car. We came to find more problems with it and the wouldnt refund our deposit. THEY LITERALLY STOLE MONEY from an old lady and they will steal yours too. Please dont make the same mistake we did.

Wo
Review №39

Me and my girl where out looking for a good mid size SUV and we went everywhere and people kept giving us the rundown and we thought we was never gonna get a vehicle but then we went to Pacific Auto Sales and Rich gave us the best deal and all and got us in the car within 1 day and now we are riding and rolling in our new SUV and cant thank him so damn much.

Vi
Review №40

I got a nice car with a great price thanks many dealer were playing game,,, not here thanks,,, big selection

Ta
Review №41

Bought a car last week from rich not what I wanted but he went out of his way to get me into car that works and is safe so I could get back and forth to take my daughter to her kidney doctor... I can’t thank him enough for what he did for my girls and I thank you, you are truly a blessing...

Da
Review №42

You can get a great deal here, but just hope you dont need to contact them after the sale. You can leave multiple messages and never get a call back.

Am
Review №43

My friend bought a car here for 4200 from one out of the two owners . They obviously do not communicate because the SECOND owner called her father screaming saying they got the car for so much less than it was worse and he wanted it back . Which is ILLGEAL because she already put the deposit down and the car was in her name . When we went to check up on the car yesterday they said it was basically unfixable and the nicer owner gave her a check for the deposit back because she couldn’t take the car . She then asked the SECOND RUDE owner for the deposit back in cash because that’s how she paid he lied and said he doesn’t have any cash . When the first owner came back inside he happily pulled out the money that “they didn’t have “ and switched it for the check . I’ve never seen such an unprofessional place of business . It was very clear that they second owner probably sold the car to someone else for a higher price .

do
Review №44

Purchased a car online and sent to me as wanted in perfect condition as listed

Ch
Review №45

Good place to get a automobile

Mi
Review №46

Great place bought a car and truck from there !!

Mi
Review №47

The boss is an ass an disrespectful towards woman he said one thing on the phone an another thing in person

A
Review №48

Great deals on used cars!

al
Review №49

Big selection and was very easy to buy from them,,,,thanks

Fa
Review №50

Thank you will be back and my family will also buy from you,,,

An
Review №51

I loved this place ... the owners are super friendly ... and the cars in perfect condition ... it is a place that I can recommend 100%

Information
39 Photos
51 Comments
4.2 Rating
  • Address:castle complex, 1826 N Main Ave, Scranton, PA 18508, United States
  • Site:http://pacificauto123.com/
  • Phone:+1 570-207-4400
Categories
  • Auto broker
  • Auto auction
  • Used car dealer
  • Auto electrical service
  • Auto wrecker
  • Car leasing service
  • Junkyard
  • Motor vehicle dealer
  • Truck dealer
  • Truck rental agency
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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