Went in just to buy some butane. I came back weeks later and Jimmy greeted me by my first name immediately as I walked in. Great selection, good prices, and excellent service.

Great selection. Great prices. Great company (man cave). Jimmy recommends some great cigars.

This place has a great selection and the owner is a very nice man. I always have a great experience at this shop and will always stop by when I am in the area.

I love my local cigar shop. They have an awesome humidor and everything you need to fill your cigar addiction needs. The owner is kind and always helpful. The regular guys that stop in daily are great and respectful to me as a woman. I am comfortable going in and hanging out for an afternoon smoke.

Been here many times. Is my first choice when I buy cigars. Jimmy is a standup guy.

Absolutely the best. I came from out of town and looked up the highest rated cigar shop. This didn’t disappoint. Jimmy the owner helped me hand select cigars that he thought I would enjoy after having a detailed convo with me. What an amazing guy. His prices are Fantastic as well. I purchased 19 cigars and a beautiful ashtray. I will never go anywhere else in the area and will be calling to see if he will ship to me as well. If you are ever in the area and enjoy cigars, check out his shop. You won’t be disappointed. On a final note, he has a great selection of fuente fuente opus x cigars.

Jimmys the best! I came in one day for the first time and mentioned a specific cigar. He said he didnt think he had them but took my number and let me know when hes getting some. The same day he called back and said he would have some that week. Most places just tell me they dont want to carry it or wont even bother but Jimmy knows how to take care of his customers and make them regulars. This is my go to place now. He also has a great selection and I love stores like his that have hidden gems if you look around.

I went in earlier today and Jimmy was very knowledgeable! He helped me pick out a nice starter pack. I went with the Perdomo. It was very reasonably priced. He had other customers in the lounge but took time and help me. As someone just starting out, it was really appreciated! I really appreciated it.

My wife and I went in to get some cigars for a gift. We both dont know anything about cigars, but they made it very easy for us and picked out some high quality cigars. Very friendly and inviting atmosphere with a large tv with a lounge area that had some patrons enjoying their cigars, while watching football. Would recommend for any beginner or cigar connoisseur, and everything in between.

I genuinely feel that it is in my best interest to keep this shop a secret and I am still reviewing it and telling you to go there. That’s how good it is.

Outstanding service. Always takes great care of our family. Highly recommend for first class smokes! Thank you Jimmy.

Good & probably great for some but I smoke the cheap cigarettes, like $5.00 out the door. Cheapest pack here is $10.00. I called. Didnt even go in, so know absolutely nothing other than I dont smoke $10.00 a pack cigarettes. Wouldnt even if I could.

Amazing experience! A+ selection and service! Huge selection of cigars, bundles, samplers and much more. Jimmy was very helpful and excellent to talk with. Im new to the cigar world and his hints and insight was spot on. He has great advice and an excellent choice of cigars to try. If your looking for a cigar shop, whether your from here or traveling through, stop in and see them. You wont be disappointed!!

Great Cigar Shop. Owner is the best. You will get great service and prices here

Jimmy is great, very welcoming to everyone! Great location for me near work and his selection is very good for all levels of cigar customers. Lounge is open and comfortable and Ive had some good conversations with some of his regulars. Definitely a spot to have in your favorites if your a cigar lover or looking for gifts for your cigar lover!

Jimmy is amazing, he gave me some excellent advice, helped me set up my first humidor and provided me with everything I needed. I am new to the world of Cigars and am happy to have met him. I will definitely be going back there soon. Absolutely loved my experience. GO SEE Jimmy!

Ive been going to this place for a year now and Jimmy (the owner) is the man. He knows his customers by name and greets you every time you walk in. I told him it was my 40th birthday and he gave me a little extra gift with my purchase. If youre into cigars, make this your go-to place.

Very solid cigar shop. Good expertise

Jimmy was a great guy to meet. He truly cares about your tastes and recommends based on that. He loves showing off the toys he has in the shop and I appreciated his personal touch. Ill be going back for sure, the selection of cigars was amazing.

Jimmys customer service is second to none. He is extremely cordial, accommodating, and helpful in exploring alternatives. Great selection, favorable prices, and very convenient. Highly recommended.

I just visited this B&M on 9/2. I was greeted like a long time customer. I felt very welcomed. Im bad with names but Im assuming hes the owner. He offered to help and was very attentive while not neglecting the other customers. This is how to run a business!

GREAT CUSTOMER SERVICE AND ALOT TO CHOOSE FROM

Awesome. Jimmy the owner treats you like royalty. Knows everyone by name. Wont consider buying from anyone else.

Great cigar recommendations were given - has some rare sticks I haven’t seen before. A+ experience overall. Thanks for the cutter

Was on vacation and didnt have a cutter or a torch for my cigar. Stopped by here and the owner gave me both. Filled the lighter, even replaced my cigar case due to the fact the seal had worn out and needed replacing. He noticed it when I opened it and told me to wait right there for a minute. Comes back with my exact case and hands it to me. Says they have a guarantee for life. I would have never known.

Jimmy is great, excellent service, great assortment of cigars. I drive an hour from Avondale just to get cigars here.

Great selection. The owner turned me onto a me stick Id never had and it was great. Excellent customer service. Note: they close at 7PM.

Great selection of cigars. Jimmy makes this the place to be. Amazing hospitality! Low key easy going crowd.

I regular come here, have been for years. There has not been one time, that I have not had anything other than exceptiinal service. Jimmy carries the cigars I want, at the best prices.

Very Helpful! The owner (Im assuming) was very nice to me. He helped me pick up a lighter thats an upgrade from the standard BIC lighter. He offered me unlimited refills and free lifetime warranty on them.No other place offers that awesome service! They have about 50 different types of lighters, everything from cheap Zippo lighters for $10 to expensive DuPont lighters for $200! I picked up a Xikar lighter for relatively cheap.A+++

Scottsdale cigar has everything.And Jimmy is an amazing person who is always friendly, helpful and knowledgeable.He sets the standard for customer service.I will buy from him and only him.Ken

Love this place, great selection great prices and Jimmy is the man

Jimmy always takes care of with me without fail. I used to buy online so save a few bucks, but there is not replacement for the service you get at scottsdale cigars. Jimmy gets to know his customers and makes great recommendations. Service is too notch, Ill never buy a cigar elsewhere!!!

Owner was very welcoming and provided great suggestions. Thanks!!

The owner is very nice and helpful. Location is hard to get to and the shop is a little small, but they do have a great humidor.

Jimmy its a great shop owner. Good selection and very well kept stock.

Great selection and nicest business owner Ive ever met!

Great selection of quality cigars and friendly service.

Excellent service! Loved the selection and the convenient location!

I want to start by saying that I personally know very little about cigars, or really anything smoked and have nothing to say about the store itself. This is a 100% customer service rating. My father and fiancee both love cigars and my grandfather is never without his pipe. I went in to look for screens for my grandfathers pipe. I waited at the front of the store (also my first time in any kind of tobacco/smoke/cigar shop) for almost 10 minutes, and then was greeted by a middle aged man. I told him what I was looking for (again, I am clueless in this area.. Thats why I went to a store to ASK someone) and he responded by saying Of course we do not have that here. Do you not see this is a CIGAR shop. Unbelievably rude, arrogant and a complete stereotypical Snottsdale Snob. I was so flustered and shocked by the response that I responded I see pipes and have never been into this type of place. This is all new to me, and walked out.. The goodbye?? Well you better go look somewhere else. Definitely lost several customers and referrals from me. PLEASE go support small business that deserves it and treats their customers REGARDLESS of their enquiry with respect.

Nice selection and Jimmy is a good man. Will be back!

Great selection, cheaper prices and friendly service

Worst selection of cigars in the countyThe owner is an idiot, no customer serviceBad attitude, dont waste your time

Outstanding shop wonderful owner!

Quality cigars at respectable prices

Nice guys and selection