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Caliber Collision
4309 Transworld Rd, Schiller Park, IL 60176, United States
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Caliber Collision
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Review №1

Took my Dodge Charger in for some front bumper repairs. Everyone was extremely helpful and kept me up to date with text msgs. I am very satisfied with the outcome.! My charger came back in like new condition!! Thank you guys !! Definitely recommend this body shop !!

Al
Review №2

They were the best all around keeping me updated on everything, texts, calls .. Best customer service hands down . God my car back it looked & felt brand new . They even cleaned my car out . Thank you John/jonnie keep up the excellent staff customer service

Ro
Review №3

Professional, courteous team. Answered all of our questions clearly and politely. Work was top notch

Si
Review №4

Took my Honda in for some body damage and suspension replacement. Everyone was extremely helpful and kept me up to date with text msgs. My parts were on back order and they went above and beyond to get them and return my car as soon as possible. I am very satisfied with the outcome. I even got a free new battery for the wait even though it wasnt their fault. 😁

Sa
Review №5

They did an amazing job at my car. Had the car for one month and got into a hit and run. Thought my car would never look the same but you cant even tell anything happened to it even though they had to change the front bumper driver side door axle, suspension for both tires and other stuff obviously. Highly recommended

Ma
Review №6

Very professional service. Caliber worked with my insurance well and they contacted Enterprise to return my rental for me so that saved me some time. Really likes the text updates.

Ce
Review №7

I was really nervous about picking up my car. I missed it like crazy but was it going to look as good as when I drove out of showroom 2 months earlier? Yes it did!! I was so excited and impressed with how absolutely perfect my car looks. Thank you John! And I would like to thank the whole team at Caliber Collision for excellent service!

Ki
Review №8

Caliber did an amazing job putting my vehicle back together after an accident. It’s better than before the accident. I loved the text messages keeping me updated along the process. Highly recommend!

De
Review №9

Wow, wow, wow! These reviews are not lying! I chose this place just because of the high amount of positive reviews, and I was not disappointed! The whole process was so quick and easy. As soon as I got there, I was taken care of by friendly staff who set up my rental car, and had me out of there in no time. A huge shoutout to Noe who took the time to listen to my concerns, and answer all of my questions. He really made me feel assured that my car was in good hands. He truly went above and beyond to make my car looking like brand new. I honestly feel like I’m more excited to drive my car now, than when I first bought it! Thank you again for such excellent service!!

Sa
Review №10

Sadly, we have been in 3 accidents in the past 4 years. Everytime we are in an accident we bring the car in to this shop because they do great work. John is great and very helpful. The location is convenient and they always have a rental car waiting for us. The process is flawless and they have our car looking brand new when we get it out. The shop communicates daily to let you know the progress. They also guarantee the work they do and are very professional. Highly recommend this shop. Highly recommend John for his great customer service.

Sa
Review №11

The service was very quick and professional. Also they washed my car inside and outside after the repair which was a very nice surprise.

Bh
Review №12

I love the way they provided the service. I would recommend to everyone. It was little far ~15 mile from my place but it is worth to go there instead of wasting time and money to different unproven places.Thank you for your service.

Jo
Review №13

These guys are great. Reasonably priced, quick, and professional. Ruby and John you guys are great!!! My wife and I couldnt be happier.

Le
Review №14

Excellent customer care and body work was top notch!! No delays and kept me abreast of the progress. Rarely do i fill out reviews but they deserve it.

Sa
Review №15

Very attentive polite and swift service

Ra
Review №16

I brought my civic here after a very traumatic accident based on the reviews. And I must say they definitely eased my nerves. From the smooth drop off to the updates and the detailed completion. I know they truly cared when i found a personally written thank you card in my car signed by all employees who worked on it.

De
Review №17

I has a bad car accident and I thought the car was totaled and when we got the car back it was absolutely amazing how beautiful the car looked! It was better than when we bought it. We had bought a used car at a car dealership and the trim wasn’t as good as I would’ve liked and the car looks brand new after they fixed it. They gave us plenty of text messages to stay in touch as to how the car was progressing and they were very kind and caring to talk to. And they gave us just a beautiful car back! It was like it was their car. They we very thorough with the work that they did also . We highly recommend them.

Ca
Review №18

They discovered that my starter wasnt functioning and were quick to have it replaced. They went a step further and repaired a malfunctioning braking system. Good work at affordable cost!

Al
Review №19

They made my experience great. So easy to talk to and professional really relaxed my nerves about a repair facility. Great shop

Ia
Review №20

Got into an accident. My Tacoma was pretty badly wrecked. They fixed it and I was amazed and how good the truck looked after repairs. I have no complaints at all.

C
Review №21

Professional service! Top notch work! got my bodywork completed early...thats what Im talking about! A+

Ma
Review №22

These guys are very professional, courteous and timely. They also knew my lease was up on my car soon, so they detailed it for me so that when I turned it into the dealer it would be extra clean! I highly recommend this place!

Ka
Review №23

First time coming here. and let me tell youTHEY DID AMAZING !! Made my car look brand new

Ce
Review №24

Quality work! Great communication, and made the process easy from start to finish. Highly recommend.

Ch
Review №25

My car looked good when picked up but when looked at closely the paint was rough around the edges, you can see the buff marks and swirl marks from them buffing the car after being painted which I’ll have to redo myself since they couldn’t take their time to get it done right. My car didn’t start the next day since they left the better cables loose, none of the error messages were cleared from my car, my parking sensors didn’t work since they forgot to reset them, the interior and seats were dirty when I picked up the car and random bolts/screws were left inside the car. Plus they couldn’t even remember to put on my license plates when I picked up my car. Make sure you look over your car really close before driving away since it seems like they get lazy and don’t want to fix their small mistakes.

va
Review №26

Great work, great communication. Accidents and insurance claims are never a fun process, but the Caliber Schiller Park crew made it as pain free as possible. My truck looks and drives like new . Their professionalism and communication during the process were top notch and very appreciated. Thank You Caliber !

jo
Review №27

Get repair on my vehicle and awesome workmanship and customer friendly, also very good on repair guaranty

Ma
Review №28

Great place. The car was not only fixed to look like nothing ever happened, they also detailed the car to look like new. I had to do a double take when I opened the door. Wife was calling her sister to recommend Caliber to her sister on the way home.

Th
Review №29

I came to Caliber to get an estimate because a friend of mine recommended the place and I was amazed at the very friendly service. They are so helpful with explaining how the repair process works and what to expect upon drop off. They really eased my mind. Cant wait for the insurance clears the okay for repair, I know exactly where I will be going!

Da
Review №30

Caliber Collision was amazing! They fixed my car in the promised time...they even finished it quicker! I am very satisfied with the outcome! Thank you guys!

Lo
Review №31

I originally heard a noise after getting my vehicle back. I called the shop several times to return my vehicle but did not receive a follow up call. The manager Ryan reached out to me after my pervious negative review, he provided me with a rental and ensured the issue was repaired.

Ji
Review №32

Took my car here thru Geico, had great service from all the staff, car looks great and done very professionally, would definitely use again !

BJ
Review №33

Noee and others on the Schiller Park team were attentive to my needs. Excellent body work on my damaged car. They made sure to replace a damaged wheel with one from Honda; not a knock-off. They explained the process and completed repairs in a timely manner.

Ma
Review №34

Had my car in their shop for about two days and its all fixed. It looks brand new and I love how informative they were with updating me about the status of my car. They even detailed my car afterwards. Just looks like I just got the car off the lot. Thank you to all the staff and also Mary for being so friendly at the front desk. Would recommend to anyone and everyone.

Ke
Review №35

I was rear-ended by a drunk driver they put inferior Parts they showed me a list of parts that were actually manufactured from the same manufacturer my car but for some reason they didnt last very long. After two sets of Pirelli tires show them pictures and yet they did not want to take care of any of the work or any of the labor they did not want to supply any material or cover any of their labor in which they told me there was a lifetime guarantee well I guess its a life of a one-day fly is they did not cover anything that they promised this is not the company I would recommend anybody to go to stay away from this place like the plague thats right were in the middle of a plague were in the middle of a pandemic this place should be shuttered like a pandemic theyre absolutely worthless

Jo
Review №36

Great service, good quality work!

Ma
Review №37

They did an awesome job with my car, it looks like nothing ever happened, the paint is flawless and they used OEM parts 👍 The car was done later than expected, but with the resuIts, I totally recommend it.

Em
Review №38

I was involved in an accident and was referred to Caliber Collision through my insurance. They were very professional and let me know in detail what was going on with my car. It was finished on the day that they projected and when I picked it up they did a fantastic job the car looked beautiful!

Da
Review №39

Excellent work very satisfied they had great customer service fix my damage card really good

Ji
Review №40

Stopped by for an estimate and the staff was extremely friendly and helpful. Will definitely be back for future service.

An
Review №41

I got a flat tire on my way to work. Luckily enough, I was close by this location. Peter was very helpful and patient and was able to get my tire patch up so I can get to a repair shop safely. Great service. Would definitely recommend!

Ho
Review №42

Had my car repaired here. Very good customer service and body work. Had my car 7 days and kept me updated of its progress everyday. Finished on the date they estimated and my car looks great again. Would definitely recommend. I had a much better experience with Abra auto body than Turis auto body. If I ever need collision repair again this is definitely the place Im going.

Em
Review №43

My car looks brand new!! The paint and body work looks perfect! I couldn’t have asked for a better experience! Everyone was so nice and helpful! They kept me posted every step of the way. I highly recommend Caliber Collision!

Ni
Review №44

I went into Caliber Collision in Schiller Park to get an estimate the Service Advisor Noe Ojedawas beyond wonderful they even put air in my tires!! I would recommend this shop to anyone!!

சர
Review №45

Very professional in their work. Gave me updates once in 2 days via SMS. On the day I got back my car I was given a brief overview on the fixes by Jon. My rear window was not moving and they fixed it quickly..

mi
Review №46

Brought my vehicle here for repairing because my brother recommended it he brought his car in for repairs..... They told my insurance company my vehicle was a total loss....which it was really wrecked up n non drivable.... Which I drove it for 3 days for work n it was fine.... Which they knew it wasnt.... It was drivable when I took it in I didnt need no tow truck and I even have proof from the police man that made the report he even told me I could drive it just to show the report if I got pulled over..n they overcharge.....

Ra
Review №47

It is with great pleasure that I take my time to write this review for outstanding customer satisfaction, professionalism, communication and overall experience. Additionally, the work performed on my vehicle was above standards, as they used OEM parts and high quality finishes as opposed to used/junk yard parts that are commonly seen elsewhere.From the moment we dropped off the vehicle, the team ensured that my rental was ready for us, which made a smooth transition. They also communicated with me via txt and phone calls on an almost daily basis. This truly showed that our vehicle was under great care.After making our claim through our insurance company, we did not have to deal with anyone else from them, which from past experiences, eased on the unnecessary calls and disconnects that adding a third party brings.This is our second time bringing our vehicles to the shop, and each time the team gets better, so shout out to everyone that took care of us in an outstanding manner from Mary, Joel, John, and Ryan.Thank you again for all your hard work!

Aa
Review №48

The repair went amazing (for some reason my car has way better mileage), and the staff were very patient and answered all my questions thoroughly. The repair time was better than expected especially since my car had over $6500 worth of repairs. I definitely will be back here whenever I need work done on my car. I also want to stress how friendly the staff and especially the manager was. This place is definitely worth 5/5 stars.

An
Review №49

This is a great place! I have had my vehicle fixed here twice! They were very professional and helpful, both times my vehicle was repaired very well and was finished before the original completion date. I definitely recommended this place, I will keep go back for any body work I need for my vehicles.

Jo
Review №50

Very friendly and professional. Excellent repair of the vehicle.

Mo
Review №51

Absolute 10/10. Had to get air into my tires and even though it’s not something they typically do they still took the time to do it for me. I had a majorly stressful day and this was such a big help to me. The lady at the front desk, Alejandra was very sweet and helpful. Lastly, the handsome young man, Mike who filled the tires was fantastic. Thank you guys so much! 💖

An
Review №52

Terrible place. Had to deal with this shop twice (both times not by preferred choice). The driver’s insurance that struck my vehicle worked with this shop and repairs would happen the fastest if I went here. When my car was brought to them initially, the work took longer than was promised (driver’s door was replaced). That winter, when temperature has dropped significantly, my door no longer worked, would not open at all. I took my car there the next day and was told it had something to do with the mechanics in the door and the cold weather. I stressed that I wanted that replaced not to happen again. The follow up that was promised on resolving the issue was terrible by the store manager. Very unprofessional during all interactions. I had to go back TWICE because they managed to screw something up each time I brought it in. A friend of mine also took her car here due to insurance preference and had a unpleasant experience. Avoid this place if you can.

Lu
Review №53

I went in after a front end collision. There was a metal grinding noise coming from the drivers side tire that was never there before the accident. They concluded that the noise was not caused by the accident. WITH OUT TAKING ANYTHING APART... I guess Im supposed to believe that the noise started at the same time of the accident by pure coincidence. And not because of the accident. dont waste your time or money.Plenty of other more competent companies out there.

Ye
Review №54

I was hesitant to go here due to reviews but they were a perferred shop under my boyfriends insurance. I had a great experience they made everything so simple and our vehicle was ready ahead of schedule! Great staff, very friendly! Highly recommend.

Le
Review №55

I went here for Issues with some repairs and I had to wait a couple of months to get it fixed but they were able to accommodate me with a rental car for all the issues I had would go back .

Mi
Review №56

I got my 2013 Focus fixed here after an accident in the fall of 2015 and at the time I would have given them 5 star review. It’s not 100% their fault I was insured by Gieco at the time and they made me sign something saying it was ok to use aftermarket parts. I would recommend if your car is newer don’t do this. They put an aftermarket radiator in there that started leaking after 3 years. They did stand by their warranty and replaced it free of charge. So I’m satisfied with their work.

Da
Review №57

I came due to a crash. My exhaust was bent in my Check Engine light came on. I never had it on before, they said they where going to fix, made me come twice knowing I did not have any other Car to move in. Called me saying there was a by-pass in my Cat and they couldnt cover me since it had been there. I went and got it checked by a Mechanic and he told me there was no by pass. He also told me there was no work done to it. They had previously told me they had put a new cat on it.They wasted my time and I lost a couple of days of work.

mz
Review №58

Abra in Schiller Park is great. Not all Abras are the same. Started here and should of stayed here. Went through Abra in Elmhurst because it was a Good hands shop. It was the worst experience ever. It looked like Mickey Mouse worked on the car. Had to take the car to Abra in Schiller Park for the warranty. Heres where they went above and beyond. Not only did they stand by their word and fix the car and cover the rental, but they did the work from the original estimate!! The car looks great. Rob the GM and Johnathan the CSM are amazing for getting the job done right and fast. Thank you both for the great service.

Al
Review №59

Fast friendly repair service. I would recommend to anyone. The Geico repairman is especially professional and very good at his job and thorough.

Va
Review №60

I was a little skeptical after reading the reviews online, however since it was close to my house and Im authorized repair shop by my insurance I decided to let them fix my car that was rear-ended. I am very satisfied with their work the car looks better than new.The detailing the did after the repairs made the car look like it just drove off the showroom.

Is
Review №61

My 2005 Honda CRV was hit in the front causing excessive damage they made all the necessary repairs replacing bumper and any part needed their customer service was very friendly and attentive highly recommended.

Pr
Review №62

Just plain downright horrible. If you are from a Geico/Allstate or any other insurance and are looking at this place because its recommended by them then just run away.. check their Google & Yelp reviews.. run run run as fast as you can in the opposite direction.

Ke
Review №63

Great body work

Cu
Review №64

Hello I like 2 say they did a very very excellent job on my car it look new like when I got my car .I would always prefer them 2 any one .!!!!!!!!! Thanx you all 4 an excellent professional job!!!!!!!!!!!🙂

ju
Review №65

Awesome great

Da
Review №66

I brought my car here for a minor bumper touch up. They did a great job matching the paint, but some idiot decided to buff my entire car with an old pad or something. I have horrible scratches and swirls all over the car. I brought it back and they did a half ass job rebuffing it. They didnt even wash it before the buff. I called and complained and nothing happend. I dont recommend anyone here.

Be
Review №67

Very good

Au
Review №68

They should have sign up telling people how to get in the business

Sr
Review №69

Stay away from this company...

ZI
Review №70

Looked exactly the way it did before the accident. Great job!

Ed
Review №71

Very nice personal

Ke
Review №72

Made my car look like new

jo
Review №73

Friendly customer service.very nice place.

Ta
Review №74

They did a great job fixing my car after the accident that I had it took a long time but that was insurance and parts delay and they guaranteed the work for as long as I have my truck

De
Review №75

PERFECT!!!

LA
Review №76

Good service

Jo
Review №77

Quality work

os
Review №78

Excellent professional attention and excellent quality, they were very attentive from the beginning and took great pains to make me feel that they knew what I required, it was professional attention from the time they sent me messages about the details of the progress of the repair of my car and until the delivery where They were very careful in the details, in fact a company like this leaves you with the certainty that you are with professionals of their work and my excellent car since they delivered it to me, congratulations

Information
18 Photos
78 Comments
4.3 Rating
  • Address:4309 Transworld Rd, Schiller Park, IL 60176, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/schiller-park
  • Phone:+1 847-671-3011
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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