Very friendly owner working at the counter. Great selection of handmade items. Good quality for a great price

Best mittens ever. I bought the lined mittens with the deer skin palms. Love them.

How often do you get to meet the manufacturer of things you buy, exchange names, and have them have show you their product and dig through boxes with you to help you find what you want, while fielding calls from major department store buyers? Nancy N.and her visiting daughter did help me find what I wanted I was there. This no-frills factory store tucked just off the road in Rotterdam has a large selection of high quality mittens, gloves, leg warmers, hats, and more, made in the factory across the little parking lot. If the time is right, you might be able to arrange a tour. If you pay with credit, you will have to go over to the factory with your total written on a slip of paper yo have someone finish cashing you out. There is no music but a little radio. Its not very warm inside (better to test mittens). Its easy to move around inside and product is fairly well organized, so you can glance around and find the section you want to check out. Prices are very reasonable for the quality. You are not paying for the overhead of the amenities many modern factory stores have in their attempt to mimic a retail setting. This is a true factory store; so stock may be different the next time you visit. Check them out, and support a company employing workers making quality product right in Schenectady County, New York, and the USA.

I purchased a beautiful wool scarf today, also, thank you Nancy for all your help too.

The best place to go for suitable high quality Knitted items. The whole family goes every year to restock on mittens, hats, gloves & leg warmers...

Great deals on gloves, mittens and scarfs made right there on premises

Im sorry to say, but customer service is in need of serious improvement. They should tell you when you order that processing and shipping will take forever. My story is long winded but in the end, I still havent received my product (ONE PAIR OF GLOVES)15 days after placing an on-line order. I emailed an inquiry (no reply). I called and left a message (no return phone call) and I was told they were too busy to give me any tracking numbers when i called another time and finally spoke to the manager. The website was down when i tried to log in and find my order. It took them 3 days to even process my order of one pair of gloves. Another 4 days to tell me it was complete. And 8 days later I still do not have my gloves. Rather than offer to send me another pair of gloves to make the problem better, the manager told me it is out of her hands and not her problem anymore. And people wonder why ma and pop stores are going out of business? I could of had gloves at my doorstep from Amazon Prime in the time it took them to even start to process my order. UGH!

What an amazing place! The owner was super sweet and they have the best gloves! Must visit!

Newberry has a full stock of wool gloves, mittens, hats and scarves. Well worth the stop.

Great quality mittens, always come back for repeat merchandise, thank you!

Great knitted goods,American made.Top of the line goods.