Paperwork states that oil change comes with a free tire rotation. Tire rotation was not done. I was also brought into the garage to see “my air filter” which was supposedly full of leaves and needed to be changed. I declined and checked my air filter as soon as I was home and it was perfectly clean.

Well we are still here waiting for 2 cars to be inspected!! Had an appointment at 1:00pm and 3 hours later we are still here!! I would n vet recommend this place to put out the garbage. 1 star is too good for them.

This guys were great! Went in there for inspection, and oil changr and i was in and out. They were very professional and let me know everything that was going on with my car. This is on state street.

I bought a tire from them four months ago. They guaranteed me 45,000 miles. Less than 10,000 miles, this what it did. They said they can’t do nothing for me because I didn’t have roadside assistance. I said I ain’t get the roadside assistance because I was expecting to do the 45,000 miles, by then I would’ve just bought two new sets of tires. They response was it’s nothing I can do for you. I will never go back to them again.

Great customer service. I was told what I needed and when I didnt need.....very knowledgeable about all aspects of car Care.

I was able to book an appointment for an oil change and car inspection on short notice. The employees were quick and honest which I appreciate. Thank you for the great service Kevin!

Everything good but service needs to speed up a notch.

Be careful.People did not fix my car even after 3 attempt.I got it fixed at another midas in chicago

Very unprofessional. Made an appointment for an inspection… the inspection guy left early and they never called to let me know. Drove there after work and guy at the desk was rude and unintelligent. Very pathetic and unprofessional. Schenectady trash.

I just called them when they were about to close today and they said I could take my car for wheel balancing. They did a good job 👏very professional, very friendly and they were quick. This my new spot for all my cars .

Good guys. Nice work.

As a dealer, time is of the essence. Today I needed to get a car inspected same day and my guy was out. Called a few placea that said they couldnt get me in. These guys were super professional and friendly. They invited me to come in right away and did a great job working me into their morning. Would recommend to anyone and will use these guys again when Im in a pinch again. Thanks Midas!

Went to go and gave my truck inspected. They told me that my tie rods would not pass and that it would be over $700 to fix it . I told them truck runs fine and I have had no issue. I refused the service and took it to another business where they inspected the truck and found NOTHING wrong and passed the truck.I would not recommend using this business as they are out to rob you of your money which as we all know during this pandemic money is not easy to come by .

I love Midas I would not go anywhere else. I had to get an inspection and Kevin was amazing at fitting me in immediately. I had to wait only a short time. Great customer service, very professional and friendly. Any car service that you need oil change to new brakes I would go to this Midas.

So the first big snowfall of the year I was slippin and a-slidin skiddin and a gliding all over the road it was a really scary time but luckily I pulled smoothly into this nice midass parking lot, I was immediately greeted with warm smiling faces and they were very attentive and receptive to my needs they had the tires I need immediately in stock so I didnt have to wait around at all after I sat down the immediately drove my car into the bay and put those brand new tires on my vehicle I am really happy and really pleased of how conscientious and courteous the workers were at this location I decided to post a review because they had a big postcard basically encouraging me to leave a good favorable review on Google

I went to get my car reinspected, it was going to pass but was told my odometer wasnt working and the dmv computer couldnt issue me a sticker, now the guy told it could be just a fuse but they couldnt be sure and to run a diagnostic would be $89. Mind you the reinspection is only $10 but he knows I need the sticker because its the 2nd and my sticker expired on the 31st, so against my better judgment I say do the diagnostic, why does it take him 5 minutes to tell me I had a fuse missing..........sir you figured that all along, so you charge me $107 for a $10 job, but he goes I didnt charge you for the fuse...... never again Midas. Total RIP OFF

Came in for a state inspection. Staff was friendly and able to answer any questions I had.

Rack and pinion was done there and they took care of me vs pep boys they refused to do the job

Fixed my tire that had a nail in it. Service was quick and easy. Great people working there.

Did great work on my jeep

I just have to say that this is my second time coming here. Both times they got me in very last minute and we’re so nice and helpful. I myself don’t know much about cars, and I could easily be lied to and wouldn’t know. Both times they were as honest and up front as they could be. Explained to me I need a new air filter (very cheap) but that it wasn’t urgent and I could come back in a few weeks because I was in a time crunch. I really trust them and both of my experiences were great. I’ll be doing anything I need done with them as long as they offer it from here on out.

My overall experience has been satisfying. The mechanical services as well as the customer service this location provides is genuine and professional. I recommend Midas because they are flexible, reliable, and courteous. I will definitely do more business.

Reasonable prices. Decent wait time.

This business does over charge. I came into their establishment to get a quote. I received a quote and then paid the $98 fee for getting it diagnosed. He quotes me a price for $1600. I left and took my business to Mavis. They were nicer and charged my way less ($850). How in the hell are they able to charge half as you?

These guys try to take extra money to pass inspection. Will pass if you have tints if you give them extra money. Was told by technician I failed because of power steering leak. But if I offered more money they would pass me. Very unprofessional and illegal.

Walmart, Mavis, and Adirondack Tire couldnt help, but John at Midas on State St in Schenectady was able to ensure me and my loved ones travel. Great service, friendly and professional, and done very quickly! Fantastic place, will definitely go back for more services. Thank you Midas!

2 and a half hours for an inspection...

Very rude and inconsiderate store manager. They gouge prices.

Harry district manger was wonderful. Harry brought my car back to life. I will give harry a 100 . He can work on my car any time. This from m.manning

I got a NYS inspection. Great like always!

These guys are always exceeding my expectations whenever I go for an oil change or inspection or anything they are very courteous and are extremely capable to answer questions. Kevin helps me out most of the time and definitely is always willing to go above and beyond. I would recommend anyone in the Albany or Schenectady area to definitely check them out. I would give them 100 stars if I could.

Was able to get everything done all in one short visit rather then returning to order tires and come back another day. With kids that isn’t feasible. Was reasonable priced and educational on possible future work to be done.

Excellent Service, Great PriceZ, Excellent employees! #MyGo2

I arrived after they had closed because I needed an emergency headlight change. Instead of turning me away completely, they showed me how to do it myself and told me what bulb I needed to replace it with. Not only did they teach me something, but they saved me a lot of money too. Really good group of workers here!

Great and genuinely nice people!! Greetings as soon as i walked in to when i walked out! 10/10 would recommend! Thanks guys, Jesse(my car) approves

John was courteous, professional, informative and was understanding when I wanted to price tires across the street at Mavis before deciding to purchase through Midas. John offered to match the price quoted by Mavis and was more then willing to answer my questions and took the time to explain his answers. He dealt well with all the customers that came in while I was waiting and his ultimate goal was always safety.

Excellent service! John, the manager, were able to give me a quote on tire replacement within less than 5 minutes. 2 hours later, I was back at home with 4 new tires! Without mentioning how great and understanding he was while I had to wait with my 4 young children. He handed them crayons and paper, balloons, etc to make our experience much smoother than I could have possibly imagine. Would go back there for any service in a heart beat!

I needed an oil change ASAP before work and they were able to do the work in my car fast! I liked the quality of the job, their organization and quality.

Fast, friendly and professional services in a clean and safe environment.

Very professional and quick. This business invites a customer to come through.

John, the Manager, is just about one of the nicest guys you could hope to work with when your car needs something. My husband and I have found ourselves at Midas a few times since we moved to town, and each time John has been kind and honest with us, even telling my husband to take our care to the dealer when the transmission overheated so we wouldnt have to pay out of pocket for repairs because he knew the warranty would cover it there. We will absolutely bring our car back when we need another service, and Ill be advising others to do the same.

I bought tires last year and they only lasted one year. I came in and the manager John was able to replace my tires with a better tire at a prorated rate! Definitely a happy camper will be returning!!

They never drain my funds and the work they do satisfies.

I was conveniently able to set an appointment online to bring my car in hours later for an overheating engine. I spoke with the service manager who conducted himself with the utmost professionalism as he talked me through the repair requirements along with the associated cost. Within 24 hours (given the late time in the day I dropped my car off and the replacement of a water pump and thermostat), I was back on the road without issue.

Not very helpful at all. John has the worst customer service I have ever had to deal with. I had them installed some new tires on my truck and the location they put the tires on dont match up with the trucks TPS (tire positioning system). When I called about he said just put some miles on them and it will fix its self. To my understanding is does not but i gave it a week and it dont fix its self. I went back in to ask again if there was a why they could fix it and he basically blew me off and said I had to bring to dealership to get fixed. So if you dont have the right tools to work on newer cars/ trucks with this system why are they working on them or not a good experience at all. They should have help and fix the problem after spending a good amount of money there. Never going back

$800 for a muffler repair. Went elsewhere, and only needed the gasket to be replaced..thank midas

Today I went to this local midas for a oil change done for my car. Not only did they rotate the tires they also did it for free. Im in tears here. They saw who I was. My license plate is Gold Star Mother 675. Today is also his birthday. Ive never had anyone do this for me before. I am so incredibly surprised that someone would be willing to do this for me today. The emotions of being happy and sad today are really hard. Thank you.

John was very nice and professional. They take very good care of your car and he made sure I was getting the best price possible. Definitely plan on coming back when needed.

After feeling as if the garage where I normally go for auto service didn’t seem to have any regard for my status as a regular customer, the manager at Midas Schenectady - John - made me feel like a VIP as soon as I walked in the door. From that point on, he & the team handled everything with professionalism and maintained communication throughout the entire repair process. I would highly recommend taking your vehicle to this shop!

Best service I ever had. They went way n beyond to make me feel comfortable. Went over and show me everything they were doing

Walked in to great greetings. John was great. The guys here are super awesome and friendly I will recommend Midas to all my friends 😁😁😁 a lot of laughs #Aladdin 😂😂😂

1597 state street MidasThese guys are great and know there stuff .. Patrick took care of my car like it was his own.. And I Appreciate that. my kids are in my car and I want to know they are safe when they are with me, So thanks so much to the team there and the new manager .. Keep up the great work I will return and will let family and friends know what you guys are about ..Michelle .M

Came in for a nail in my tire and couldn’t have asked for a better experience. They were quick and professional and even gave my 2 year old daughter a cute Christmas truck. Will be coming back for future business.

Came here to do a quick pre-purchase inspection from a private sale on FB, the mechanics here are very helpful and know what they are doing. Manager was very honest about state of the car and what potential work there would be. Definitely saved me tons of money in the long run. I would recommend this location wholeheartedly for those in similar situations.

Manger is a liar. Tried to take advantage of me. Said I needed roaters when I didnt. Hes done this before. Hes not what the face of Midas should be. I wont be returning

Very nice owner😁. Quick service as well & they took me right in without a hassle. Awesome place !

The manager, Matt, is extremely kind and goes out of his way to help you understand what is going on with your vehicle. Chet, one of the mechanics, is incredibly kind and extremely helpful. They are both more than happy to explain everything no matter how long it takes. They arent condescending at all, which isnt something that is frequently found in this profession. Everyone here is just trying to make sure any vehicle that comes into the shop is taken care of to the best of their ability and not just trying to make money off of scared customers. This location in particular is better than any other Ive gone to. Id recommend coming here to everyone.

First time purchasing new tires and, the customer service was outstanding. Will always go to this location when it’s needed!

They gave me great customer service. They were able to get me in same day service and fix my vehicle. I would definitely use them again in the future.

Brought my car in to check for a coolant leak. They took my car in right away, looked it over. Said all was OK. They didn’t try to sell me anything extra. I was in and out within a half hour. Service manager was courteous and kind to help me out. Service technician showed me under the hood that all was OK. Thanks Midas for your help today

Amazing service. John, the manager, easily saved me hundred of dollars with his expertise and straight forward attitude. Very professional and personable. I will be bringing my car back for sure.

I love it here John is an amazing manager. So kind and the place is clean. Kevin is a amazing too. It was great customer service.

Very professional, respectful and honest team here! Their efficiency and above-and-beyond mentality confirms that I chose the correct spot for my inspection and pads/rotors replacement.

Great service! Did a great job on my friends car so she could get home to see her family. 100% would recommend

5 five Guys Good guys.... John is Awesome and Amran is a great helpful funny little guys... Great Shop😁

Incredible service!

By far one of the best experiences I have had at a mechanic shop however this is Midas they take it up a notch great customer service, all the employees here are very knowledgeable very clean place as well!! Thank you for the great experience and service. I definitely recommend this place to anyone and everyone!!!!

John was great! Super friendly and professional! He was able to fit me in the same day even though he was super busy!

Checked car quickly. Problem is their price is way to high. Wanted 307.98 for parts that I can buy for 76 00 shipped to me, and they had to order the parts also.

Went in to get my brake pads done and it was only $139.00 dollars. The guy calls me over and says its my Calibers and gives me another estimate saying its $948.00 dollars. So I go back to Honda where I bought both of my cars from and speak to the mechanic and he says its not my Calibers. My question is why is Midas trying to charge me an extra $700.00 dollars? My car is still brand new. Honda is only charging me $238.00 dollars. Midas youre crooks and you need to be stopped. Seriously $948.00 dollars to get my brake pads done and calibers. That doesnt sound right to me. I recommend dont go to Midas because they will over charge you.

I had my vehicle towed to midas, i was spending money on parts I didn’t need, They told me what the problem was and I had the problem solved. Thank you guys at midas your Professionalism put me back on the road. And the employee John is amazing.

This is a Great place! Went in cranky came out happy. First the price was cheaper than the Quote, Second I was a jerk and they continued to be friendly, Should say the Team! They work well together. In fact they get the Team ball Today!! Fast Friendly service, I came once before, Again fast! This is the first review I have ever made! Very impressed with skill of the Inspector, Manager Team players! I mean Team!!! I offered to buy them lunch and I never do that EVER! My Mechanic * Midas * Happiness! I mean they can fix other things but my Mechanic Im loyal too, these guys do every thing else from now on! I give them FIVE stars Because they Earned it and Deserve it! They have Great Morale it Really adds to The Customer Experience Your car can and will love the Midas touch! I sure did! The General PS. MGR knows how to make sauce Great Karma

John the manager is extremely kind and helpful. Always accomodating and knowledgeable. Imran and the rest of the team have been caring from day one. Thank u for all your help guys! Highly recommended.

Beautiful customer service takes great care of you

People have no knowledge of cars told me one thin was wrong just to try to get my money and it wasnt even the problem had to have my cat alignment done 4 times and still wasnt right worst place to go ever

My guys at Midas on State Street in Schenectady N.Y. are the best bunch of guys you will ever want to meet. They are always very courteous and very knowledgeable about all the work they do. Im always very satisfied with their work. They are the only ones Ill let work on my car. They have never let me down. Thank to everyone at Midas

My headlight had been damaged with a crack. I was iffy thinking it couldn’t be replaced. Imran, the manager, replaced the light. He covered the front light with tape. My money is tight but they made it work and had some good suggestions! Who knew getting your car fixed would be fun? 5 stars

Patrick, the wonderful and handsome technician, provided excellent and quick professional service. The manager, John, was also helpful and very friendly. I won’t bring my car anywhere else!! I

The mechanic was a professional and got my stuck spark plugs out like nothing.

My boyfriend and I have used Midas two times so far and both times we were completely and totally satisfied with not only their professionalism but also customer service. John was so patient and knowledgable, Pat took his time and explained pricing, what needs to be done right away and what can wait. For myself personally I was so pleased at how gentlemanly the other workers were. There was no cat calling, whistling or blatten disrespect towards me like we have experienced at other garages. We will always give John and the people at Midas our business.

Very helpful and showed me everything that was needed before I signed for anything. Did their best to save me money too

Very friendly.Quick service.Good price.But......they ask sooo many questions!Gathering information for target marketing.

Wonderful service! I came in today for an inspection, everyone was extremely helpful and honest! I believe the managers name was Dino, he was extremely friendly and honest! I would recommend this Midas to everyone! Ill definitely be coming back for my future maintenance needs.

They did an awesome job on my car Ive came here plenty of times to get service done on my car! There great go to the one on state street the one in Schenectady! Always nice and welcoming and always took care of what Needed to be done!! And were also very great at explaining what needs to be done to your car!

Service is horrible n they over charge u will never use there services again I have a couple free oil change tickets if anyone wants them....

The manager Jon at this location is AMAZING!!! I don’t go to any other locations in this area other then the state street location they have helped my husband and I with multiple issues over the last couple of months and it seems like Jons first and foremost priority is best price and service possible.. I am a stay at home mom and have to bring my 18month old daughter to the shop with me when work is needed not only do I get top quality service (showing me first hand issues with parts) the atmosphere with my daughter is fantastic he’s even gone so far out of his way to hand my daughter crayons/paper and even just talk to her so she’s not so confused.. waiting an hr+ at this location with her she is amazing and comfortable and being a mom who has to do everything with her kid this is a BIG PLUSS Jon and his staff are very personable and friendly! I will be moving out of the area soon and I personally am upset that I will not be able to continue getting our cars serviced here!

So today I went into Midas on 1597 state street in Schenectady, ny to get an oil change and once I walked in I was told by their manager that they will call the cops on me and that I had to leave property, Now I was shocked to hear this and once I got home I called corporate and was told that they banned me because of some one else’s prior review of their business, which is sad I never got into no altercation at this business, I always went in with a smile and greeted everyone and payed my bill after the work was done, unfortunately this is the work of poor management and a business that does not care about their customers and if they did care they would have figured out a way to keep my business instead of turning me a way, I would never recommend this company again, it’s sad that these big companies don’t care about the little people especially when we are the ones that keeps them in business !!

I came in the morning on a FRIDAY!!! Great service.. I didnt have to wait.. in and out! They have a comfortable waiting area & there are places to dine close by. Nice place to have an oil change!

Very professional. Would recommend to everyone. I had a flat tire and they patched it up in a very timely manor. The team was very polite and aware of any needs I had. I will definitely tell everyone to come here

Came in for a safety inspecton and was in and out in less than 15 minutes. Nice clean waiting room. The guy behind the counter was very personable and explained eveything that needed doing, to the customer. Always come here for our oil changes, etc.

Derek the manager was very helpful and the people who were working at this location were also helpful and courteous. Great service!

I have been having my cars serviced here for many years and the excellent service and honesty of their employees will always bring my cars to them to be fixed. Thank you for always being of great service. I will always recomend them to family and freinds.

These guys are very good at the work they have done on my car. I like going to see Garret because he is so friendly and always greets me with a smile. Im not good with names but they all are great I would recommend friends and family to go see these guy.

Good experience. Manager John was great!

Dino and his techs performed the exact same services as my dealership suggested at almost half the price. They did not try to sell me anything that I didnt ask for. My car was finished well before I expected. I am very pleased with the service I received at this Midas shop. I will come back again.

Every time I come here the service workers are so helpful! They are always friendly and honest and I always use them for everything ! Lloyd is very personable and goes above and beyond to help me with all my questions and concerns. Keep up the great work!

Thank you for the generosity, Midas!My wifes car had a flat tire yesterday. I went to Midas in Schenectady on State Street with the damaged tire. They immediately started to work on repairing the tire damage and installed it back on the car. While I was standing there waiting to make the payment, I was told Dont worry about it. Its free.. I was so surprised and had to ask them to repeat what they said. This generous help from Midas employees completely changed my mood and made my day. Thank you so so so much Midas!

Just want to take the time to thank all my customers at my location 1597 state street .

Very bad and very slow service. Dishonest mechanics who are just trying to sell you something.Definitely not recommended!!

These guys tried to get me to open a credit card and tried charging me upwards of 3000 dollars for absolute nothing services. Literally been to upwards of 10 different car places since then that did not pick up on any problems beyond 100 dollars and these guys want me to open up a credit card to get my tires rotated? Absolutely horrible corporate greed.