Absolutely the best service in the capital region! After calling every location in town, I had a last minute emergency on a SUNDAY and the store manager Jeremy was able to provide service without any hassle. Jeremy and his assistant Jaquan were extremely professional in their work and were able to get me up and out in less than 30 minutes with everything perfect. This location is the best in the capital region. Please come here and let yourself be treated right! Excellent 5 stars! :-)
Best prices for tires or any auto work that I have come across. I LOVE how clean they keep their facility. Their staff is respectful and very helpful. I love how convenient they are because you see a Mavis every where and location is key to a good business, and they definitely are. They have helped me with my vehicle several times, and it has always been a pleasant experience. Convenient, affordable, and good quality.
Wonderful & unforgettable experience. Store Manager definitely knows how to multitask! Does their best to keep everyone happy, even with angry customers she keeps her cool! Very impressed with the crew at 3434 state street!! Well definitely return & recommend.
I NEVER leave reviews but have to say the store manager here is fantastic. She was extremely helpful and patient. The rest of the staff were all great as well. They were efficient and professional. Definitely the location to go for any services they perform your vehicle needs and me having a Fleet vehicle Ill continue to give them my business.
I was in the other day it was busy the manager was short staffed and the only one there that day his name was jay or jeremy I think he was amazing there were a lot of cars in the shop people coming in the phone was ringing like crazy but he was great talking to his customers listening to them taking his time with each of us getting cars in getting things done all with a smile and good demeanor he took the time to ask questions get personal and just making you feel comfortable great customer service and very great work very fast his guys were laughing in good spirits getting things done one min he was talking to someone about there car next he’s on the phone then he’s pulling cars in and taking wheels off and explaining everything very carefully very knowledgeable you have a customer that will continue to come in because of him and his guys
The experience was decent, but then they locked the keys in my car when I asked them to leave it open. Here’s to hoping they’ll pay for a locksmith, as I don’t have a spare. Not thrilled.
I showed up 30 mins before closing with a shredded tire. Malik and Trish were genuinely happy to help me. Not only did they have a tire to replace the one that I shredded on the Thruway but they also worked fast to get me back on the road in 30 mins. Amazing. But most of all they were just kind people. Kind and helpful is always worth more than 5 stars.
Great Experience! Came in with a tire from my daughters car that had a slow leak. The gentleman checked it, said he would have it done in a half an hour and to come back. He had it done and even better at a great price. Fantastic service with a friendly atmosphere to boot!Thank you!
I would like to say Thank you for timely matter tire installation...I understand the employee was new with the company. however he did a great job with installation.Thank youMavis.
Changed to 3.5 stars since management reached out. I appreciate that fact.Second time I tried this location. I went here once to get my tires installed. They wanted 40% more than the other Mavis location (1598 state street). The young woman didnt seem to realize or care that my car didnt have TPMS and was charging me for things I didnt need (didnt have on my car actually). I went to 1598 state street and they were great and charged me much less.I needed an inspection. 1598 doesnt do inspections :
The manager, Nadina, is Great. She promptly addresses your issue, and explains exactly what is needed.Mavis pricing is very reasonable as well. I would highly recommend this Mavis store...and be sure to ask for Nadina !
A quick shout out to Rich - the manager at the Nisky store. It was absolutely refreshing to see such a combination of professionalism and auto knowledge. Thank you! We will be back!
Awesome service manager Jeremy was very kind and knowledgeable made me feel comfortable about leaving my vehicle in his hands would definitely recommend this location to anyone in the area because of the great service!
Just had a terrific experience at Mavis. Cory took care of us standing behind the work we had done and fixing a couple leaky alloy rims. In and out in no time. Highly recommend.
I was in this location earlier didn’t get anything done but will be back tomorrow I wanted to give a shout out to the manager jeremy was great and I’ll be back tomorrow to get my work done strongly recommend great manager great service amazing to see one man juggle so much and still find time to talk to you like a person and walk you threw what’s needed very honest very good go to this mavis location and be treated right
Great place to get anything done to your car or truck, they do everything in a timely matter. Its a great place the employees are so caring and respectful, I will not go to any other place to get my car done
I came in needing a new tire, not expecting it to be worked on until tomorrow. The manager was more then helpful and was able to squeeze me in within the hour. Best experience at a service center yet!
Amazing experience. This shop is definitely fast, efficient, and very honest! My go to shop for car maintenance.
Go to Mavis for your car needs! I have for 12 years and I TRUST no one else to fix my car. They’re very professional and take a interest in helping you at your time of need.
Nadina is amazing she gives very great customer service and does her job very well no complaints
The manager and assistant manager were very helpful Jeremy greater me with a smile made me feel like I was his only customer even tho his shop was very busy he listened to my concerns and talked me threw what my car needed he was so helpful and no matter what was happening he was professional and smiling and talking to everyone making myself especially feel at home and knowing my car was in good hands Nadina was also very helpful those two make a great team and the work was fast and absolutely amazing my car drives like new thank you jeremy and Nadina and thank you to your crew you all did an amazing job and I will always refer your shop to anyone who asks where to go you guys are great and I will be returning for more work these guys just made you feel like you weren’t a customer they made you feel like you were their only customer and really did a great job
Guy at the desk was fast polite and patient and he take the time to explain to me what my car needs and answer any question I have about my car, Couldn’t ask for better service thanks guys
Today I went in for some brake work and had a very pleasant experience. From the time we arrived until the time we left I couldnt help but notice how well Eric interacted with each and every customer, he also appeared to have a great relationship with his coworkers which is comforting. I am 100% satisfied with my visit today and will return again! Thank you guys for a positive experience.
I dropped my car off at mavis to have my brakes done the manager there jeremy called me and informed me exactly of what was going and worked with me on the the cost and explained very clearly and professionally that he will get it done that it would take a bit because he was the only person in the shop when I called back around 5 he said he was done and to come down when I got there he had multiple cars he was working on answering the phone and talking and cashing out other customers constantly apologizing for the long turn over some people were angry but it didn’t seem to phase him at all he stayed composed and explained himself then I watched as a older woman with a flat came in and a pregnant woman right behind her both had flat tires he said it wasn’t a problem and did their cars and sent them on their way then went right back to working on the other cars he was by himself no help no other people in the shop and he was chipper and took the time to answer questions on the phone and in person to whoever had them I was amazed and when I asked him where everyone was he just smiled and shrugged his shoulders and said doesn’t matter this stuff needs to get done and I’m doing it one car at a time I’m already staying late so when I’m done I’m done I was amazed by his attitude and cheerful attitude despite being alone great job I will be returning because of what I saw
Great experience yesterday getting my snow tires swapped out with summer treads. Eric and his team were professional, fast and the price-competitive. Thank you!
Top notch service. Store manager Nadina took care of my little girls vehicle made it safe for her and reliable will recommend all friends and family to this location
The manager Zack Pratt is an excellent help & always on top of things. Really knows what he’s talking about!
The Mavis by mohawk commons was the shop I used to stay away from the old manager there I think corey or somthing always seemed shady and always seemed like he was making side deals with his friends I went there out of desperation and the new managers there Nadina and Jeremy were amazing very helpful and honest and patient explained everything that was wrong with my car told me what I needed now and worked with me so I wasn’t broke I will be back to get the car finished thanks to those two
I was impressed with the customer service and quick care for vehicles from the guys in the shop. Nadina was very knowledgeable of the services and helpful, I had a great experience. Highly recommend!
Great service! They got me in right away and Nadia was very informative and kept me updated with everything going on. Definitely recommend going here!
I dont go anywhere else for tires, great prices, great service, and great quality of work.
Nadina is awesome!!! Great place great service.
Excellent fast service. This is definitely the place to go for all you vehicle maintenance needs.
Went in for tire change, oil change, transmission drain and left turn signal light bulb change. Thanks again for your help.
Corey at the state street location is awesome. Great customer service and honest. I go there only because of him and his great crew.Keep up the great work. See ya soon again.
Fast fair affordable service. Replaced our battery and checked alternator. Didnt add on fake repairs. Stayed on point w necessary ! So good!
Good auto store, honest staff and technicians!!
This is the second time returning to this STORE AND THE SERVICE WAS ABOVE AND BEYOND! TY TO Cory and his staff for taking care of my automotive needs! I will be returning for future work on my vehicle. For I am confident that me and my car will be taking care of ty!!!
Awesome & friendly service. Kudos to the store manager & staff!
I had a terrible experience at the Johnstown location and ended up coming to this one. So happy I did, the staff was sooo nice and understanding. They made me feel so much better after what I had dealt with at the other place. My car drove so perfect after I left here. I will only be coming to this location from now on. Thank you all so much!
Great customer service and welcoming environment i definitely will return
These guys are amazing! I came in a half hour below closing with a nail in my sidewall and a fast leak, they had me back on the road with a new tire before they closed up. They are solid!
The service at Mavis Center was Absolutely Amazing, You’re treated like Family and with utmost respect. You’re given all the details of what’s to be done on your vehicle. I will always recommend Mavis Center💯👍🏽
I always have a great experience when ever I come to this location. I get great customer service, the staff are friendly and fast. I highly recommend this site for all your automotive needs.
The lady extremely rude, lied and super sketchy towards me because she knows they did something wrong. Instead of fix a hole that leakin in my tire he digging a different hole that close next to it to destroy my tire so they could rob my pocket and Instead of apologize to me for something they did wrong!! She accused me said im digging a hole myself after i got my car and says im on drug. That’s unbelievable!!! What a terrible service.
Pulled in with a flat tire on my dump trailer. I was behind schedule that day and without them changing my tire faster than Nascar, I would have lost a days work. Thank you for your great service!!!
Terrible experience. Took two hours to have tires balanced. Christian wasnt helpful. Honestly he acted a bit like a bully when I questioned why balancing was taking so long. Miss Dominick that used to be the store manager
This location is always very polite and friendly. I just hope my car is taken care of... As Ive had issues with other Mavis in the past.
I was very pleased with the service I received here. It’s hard to find an honest garage these days. The staff and Mechanics went above and beyond for my needs. I recommend going. The management actually cares about the customer. I would highly recommend taking your vehicle to the shop and have any work done on it you’ll be absolutely pleased.Dale Pisarczyk
I had a great experience at this Mavis. Cory was very helpful and professional. He diagnosed my issues with my car. And got them fixed asap. Id recommend all my family and friends to go to this mavis!! Thank u. Charlie Ritchie!!
Awesome crew got me right in and put. Manager was extremely knowledgeable and informative. Will definitely recommend!
5 stars for this place. I came in with a flat tire and I was in a hurry. Not only did they get me in and out quickly, they also took the time to show me what was in the tire and exactly how they were fixing it for me. They had me on my way in no time! Excellent customer service. I was listening to interactions with the other customers there too and the level of professionalism is to be applauded. Id recommend this shop to anyone who needs service for their vehicle. Great jobs guys and thank you!
The environment there is friendly, the work is fast and efficient. Problems solved just as quickly as they’re found. A worker, named Cory keeps his business fast, professional and comfortable. Amazing job 10/10
The quality of service that i was provided was extremely 5/5. First the management was very knowledgeable and respectful of me as a customer providing me a safe ride in my vehicle.
Great service, had me in and out
Brought my car at Mavis to get the tires changed and when I went to pick it up 3 out of the 4 wheels were scratched and chipped. Had an unpleasant experience trying to resolve this, they denied it was their fault but luckily I had pictures of the car before I took it there, and ultimately after a few days on the phone they had to get my wheels refinished which they were not happy to do. Would NOT RECOMMEND anyone doing business here. I do not usually write reviews but I had to share my horrible experience here.
Awesome service. Great team.
Had my Oil change done here and not only was the service fast and friendly they had happy people in and out the entire time I was there. These guys work their store very well kudos to the Management of this store for amazing training and the proper work done in your shop.
I had the most wonderful experience and opportunity to have a one on one conversation and visual explanation about my vehicle and the issues that were wrong with it. The Mavis I was told to check and go to was in Schenectady ny near Mohawk commons and I was serviced by a gentleman by the name of Eric who I would like to thank again for the amazing service.
Manager Cory, is VERY eager to please his customers. He is 100% dedicated to his store, employees and customers. ALL around GREAT service ! I recommend this place if you want fast, dedicated extraordinary service.
Great discount tires 3434 state street Schenectady ny
Great experience. Fast and friendly service. Manager running the business excellently, a nice friendly face to see
Absolutely the best service that have received from the Mavis thank you so much for everything you guys did for me today
The store manager Nadina is awesome!
Great experience. Very comfortable. The manager Cory is a gem and is extremely thorough and helpful. He made everything great!
Great service. store manger was great.
Love the crew at this mavis. Fast & efficient also very honest on recommendations they give you
Nadine was very helpful and happy great smile and costumer service..car was done fast and accurately!
Brought my car here for an inspection. Dropped it off at 10:30 AM, informed the staff that I would be out all day but to call when it was finished. I received a call around 3:00 PM. Went to pick up the car. Everything was perfect. The gentleman who helped me was a real professional, he gave me tips on what my car would need next as far as service. Ill certainly come here again. Very Trustworthy.
Amazing staff. Very honest there, they take you out to your car so you can see for yourself what the issues are.
Nadina the store manager she is awesome a complete very Profesional extremely helpful and very able to multi task extremely nowlegable with phone tecnolagy she deserves 10 🌟🤩
I cannot express how thankful I am towards Lu at Mavis, he was so kind, polite and wonderful. Definitely helped me during this crazy time. I needed all four new tires put on and took very good care of my car. Go see Lu at Mavis for amazing customer service! Thank you so much.
Store manager was very nice she answered every question nice and professional and she gave me good deal she was amazing I recommend her service Nadine she is very understanding
This is my new tire place. I came in on a Sunday needing two new tires. Eric was very professional and the service was like no other. Also the price for two new tires, balance and mounted was very competitive. I highly recommend this Mavis Discount Tire.
Nadina offers top notch service with a smile! I could not have been happier with me experience at Mavis this past week. The manager there, Nadina, was courteous, knowledgable and always kept me informed during the entire time. It is obvious that she runs a tight ship there and has earned this 5 star review! Thank you Nadina!
Store Manager is VERY friendly and professional. Always willing to go above and beyond. I changed my store JUST because he is so helpful and I Love his dedication.
They always take great care of me the crew there is very professional and informative
Always satisfied whenever i come here. the management and team are very customer oriented.
Great service! If you need help with anything you should come here! Wonderful experience thank you Cory!
Great place to go for tires, the guys are all great! Christian is awesome did a great job! Ill definitely be back.
Got 2 new tires put on today and couldnt be happier with the technicians attention to detail and the managers personable attitude with matching customer service. Those guys work hard and I would recommend this place for reasonably priced tires with incredible service
Was in and out on short notice, competitive coupons and pricing without being overly upsold on things I did need.
This store has not only wonderful staff but the new manager is phenomenal you can tell they really care about their customers definitely highly recommend
Went there with my brother and ma to get an oil change and window fixed and it was great, manger cory was very helpful and respectful highly recommend
Had a flat tire dropped off bad tire just needed a new tire so I can replace it 7 HOURS FOR A TIRE!!! I didnt need them to put it on or anything. Literally wasted my entire day for ONE tire to purchase... Go else where. Save yourself the aggravation....
The team at Mavis did a nice job with the tire installation on my 2016 odyssey. Definitely plan to bring them more business
This location is hands down thee location to go to. The employess are great and good people. If theres an issue, they do a great job of explaining the issue and what needs to be done. If u have a a spendin limit, they try hard to get u in that area. I hv never had good service at a shop, which is why I try to do my own work. Mavis did great and will deff be going for all my vechile needs!!!
Great shop. New manager is wonderful. Highly recommended!
Aaron is THE BEST. I mean, Im sure the other guys are great as well but Aaron has gone above and beyond on two separate occasions to help me (and keep me from a breakdown). As a female bringing a car to a shop its a huge comfort to know that there are people on your side not just looking to make a quick buck off of you. If the first experience wasnt enough (which for the record, it was) the second experience made a loyal customer. Ive already recommended this location to friends looking for new tires heading in to winter and will continue to name drop this location whenever I can.
I get all my work done here. Great job!
We’re literally so helpful I’m so appreciative for the staff especially the store manager such a nice guy
DONT DO BUSINESS WITH ANY MAVIS !!! Now before I Brought my car to mavis my car never shimmed and never shook but when I picked the car up after having 4 tires put on it it started shaking around 30mph and shakes around 60 to 65 and starts again around 72mph and again at around 76mph. Right before I put tires on the car I drove to MO,TN, GA, FL and back to NY and ran the car at 75mph to 110mph all the way. To this day Ive gotten NO satisfaction on this matter !!!! TRIBBLE BUSINESS PRACTICES !!!!!
Nothing but a great team got me all set with tires, rotation, and oil change. Looked out forMe And my family. Appreciate these guys to the fullest
Impeccable customer service, they make you feel welcome and like family
I have been going to different Mavis Discount Tire locations all over New York since I have been driving, but this experience was just embarrassing. I was the first person to drop off my car in the morning right when they opened. I wanted Mavis to swap my all season tires out for my winter tires (in bags in my back seat). They said that there were a couple of appointments before me then they would take my car. They said the same message to the six people who came in behind me. When I called at 3:00 PM, I asked if my car was finished since it had been at least six hours and they still did not call me. They put me on hold for about five minutes and then said that it was now going into the bay. Then, still no call. So I arrived 15 minutes before closing hoping that my car was done and it was. I paid and didnt bother asking why they didnt call me to tell me it was ready to be picked up. Then, when I walked out to my car, I was surprised to find a flat tire. In disbelief, I went back inside and told the gentleman behind the counter that my tire was flat, and he then asked how flat. There was no air in the tire, zero. So, I waited in the lobby until 20 minutes after closing for them to bring my car back in the bay, take the tire off and replace the tire pressure sensor. Luckily, that was the only problem. But, when technician brought out the car and explained the issue, he started by saying that they didnt get their spare parts shipped in a while. He told me he replaced one of the sensors with a reserve supply of parts he kept while the car was being worked on the first time. But, the second sensor he didnt know was broken which seemed odd to me. How can you know to fix one but not the other? Wouldnt they both be broken in a similar fashion? I just feel like when I was being provided an explanation, I was just being told things to get me to shut up. At the end of the day, I got the service I needed but not to the quality or efficiency that I would have liked or experienced by previous Maviss.
My flat had low tire pressure light on. Although we didnt have Mavis tires...the service person filled each tire...she was done in five minutes. Next set of four will be at Mavis
Boss is great i give this place 100000 points n the workers are good i refer anyone to go here the boss knows how to run his bussiness
Excellent staff and very friendly, I had a nail in my tire and they pulled me right in and fixed it quickly. Highly recommend Mavis tires for any tire related need.