Best service ever, period. Had a flat tire & had called around for assistance and the average wait was 2-4 hours. I called Goodyear & they brought me in right away to help repair my tire and put it back on. Kind and helpful people. Absolutely will be back!

Huge thank you to Scott Pincher. My tire blew and he had my car in his shop within minutes. Very nice guy, did a great job on my car & will definitely be a returning customer! Thank you again, life saver!

We always come here for our car needs. They are honest and do an amazing job. They’re always sure to tell you temporary vs permanent fixes.Ask for Scott. He’s great!

They did a NYS inspection on my Tesla Model 3. Despite being short staffed, they fit me In immediately. Store manager Ryan Simmons took great care of me and I was in and out in a flash. Thanks to you and your team. Quick, efficient, professional.

I arrived just before 9 this morning to receive my inspection and my oil change. I was greeted warmly by Scott who was in the front end Lobby, he was very courteous, he was very friendly and he was able to help me right away with what I needed and checked me right in. It was a very inviting place to be because it allowed you to relax and not worry about what needed to be done and it was very professionally run.Im going to now talk about the experience with my vehicle. This was also a great experience the tech that worked on my vehicle was excellent he was well informed he knew exactly what he was doing he was the one that performed the inspection on my vehicle and was very thorough. He also performed the oil change and also performed all the other text that needed to be done including the air filters in which he did find something that needed to be changed which was both air filters. Normally they would try to push items on to you while theyre working on the vehicle that was not so in this case they let me know that the vehicle passed inspection but did need to get tires eventually and expressed concern that although they did pass the tires did seem like they were on the very cusp of not passing so they recommended that I get them replaced as soon as possible I thought that was excellent of them because they could have very easily just said while you need to replace them now but they didnt they were honest, and honesty goes a long way with me.Overall my experience there was an excellent one I truly enjoyed the conversation I had with Scott and during the wait for my vehicle the knowledge that the tech had was Bar None when it came to my vehicle and what needed to be done with it and the professional courtesy that was given to me and expressed in this facility was very much appreciated. If you ever need to have work done on your vehicle, I would definitely recommend this place. Thank you for listening. 🙂

Good Year tires sell themselves. But without Scott at the Nyskiuna store. Par excellence. Last week was a purchase of 4 new tires. Next week back to Good Year for brakes. For me who spent much time around autos, I heard so many stories about poor garage outcomes. Scotts store based on his stellar work makes Goodyear keep its excellent reputation.

About 2 pm last Saturday we were headed to a vacation in Maine. The TPMS light came on while driving on the NYS Thruway just west of Albany. Removed the tire, saw a nail in the tread, so we put on our spare, and searched for tire repair shops nearby. There looked like a bunch along a major road near the next exit. Well, every one we stopped at couldn’t fix it until Monday because they were short handed. Time was passing and we really needed to get back on the road.We finally came across a Goodyear Auto Service shop, and spoke with Ryan Simmons. He told me exactly how they would repair the leak and said he could have it ready in under 2 hours. I’m very particular about my cars, so I was reassured by his clear work description. He called after an hour and a half to say the tire was ready!Super helpful, very reasonable price, friendly, and professional. We made it to Maine a few hours late, but thanks to Ryan, we didn’t have to stay overnight in Schenectady!!

Highest recommendation. Trustworthy, knowledgeable.

I had a banged up tire stud that couldn’t be removed with a lug wrench. I took my car to the Goodyear location at 3713 NY Street in Schenectady NY and the manager (Ryan Simmons) took care of me immediately and personally. He had the tools and knowledge and helped me out in 5 minutes. Fantastic customer service!! I’ll be taking my vehicles to Ryan’s location for my tire needs from now on.

ABSOLUTELY PHENOMENAL SERVICE!!! THEY WERE QUICK...THOROUGH....VERY FRIENDLY AND ATTENTIVE. THEY CHECKED IN EVERY 20 MINUTES WITH MY HUSBAND SHANNON TO KEEP HIM UPDATED WITH THE STATUS OF HIS VEHICLE BEING SERVICED. GREAT CREW 👍

Scott was very accommodating. I shared my concerns with him about my vehicle and he was great at addressing my issues. He even squeezed my vehicle in that afternoon to do an alignment as I was making a 2,000 mile trip in a few days. This is my second time using this shop and both experiences were great. Its my go to.

Goodyear auto service was amazing. I worked Scott Pincher, who from the beginning was awesome. He helped me find the best deal on tires, ordering them directly from corporate. When I dropped my car off at the wrong shop, Scott without hesitation went to pick my car up and brought it in for the work. He kept me updated throughout the whole time, letting me know what else my car needed without being pushy. Of all the places I called to get a quote on new tires, Goodyear auto service was the best priced and one of the few places who actually called me back. High recommend!

In short, I would enthusiastically recommend future automotive maintenance services to this establishment. Both the technicians Scott P. and Ryan S. were informative and professional in their assessment of my vehicle’s maintenance needs and provided the services of new tire installation and alignment with deft precision and confidence. I look forward to working with them & Goodyear Auto Services for any future automotive needs.

I’ve been going to this Goodyear since moving to the area in 2018. They’ve put on a few new tires, done inspections and other fixes (brakes, bearings) to my 2011 Highlander. Ryan is great at managing the front and Scott and his team provide great service to my car. They are thorough, super helpful and finish the jobs when they promise. I recommend them 100%!

Great job done here by Scotts crew! Got 2 new tires & they also found some serious issues, I need fixed upon inspection. Would definitely recommend this location. I will be returning here for any future inspection & tires. Great job guys!!

Sales associate Scott P & technician Joseph M were truly outstanding. Detailed description, review Ian’s explanation of the work including pricing and ways to access deals, service, discounts and rebates while ensuring 3 year tire replacement, lifetime balance, rotation & alignment. They also uncovered a brake pad that was not properly functioning & needed immediate replacement .They did a great job on the phone and in person with 6 other clients. Personable, professional, knowledgeable and made everyone feel valued

This place has been my go to for almost 10 years! I couldnt possibly say enough good things about them. Ryan and Scott are always phenomenal and make sure my car is well taken care of! Ive had my fair share of car issues and they have made it a breeze to get it all fixed. If you want awesome service, go to the Goodyear in Schenectady!!

I would like you to know about the really great personal service Mr. Scott Pincher, (Service Manager at 3713 State Street, Schenectady, NY 12304), provided my son and I over the course of the past 24 hours.  When I phoned Scott to inquire about the price of a set of tires I was being quoted by a different Goodyear store on Day 1, he explained how I could save money by applying for and obtaining a Goodyear credit card.  Even though it was getting close to the end of the business day, (and he was probably busy), he was very patient and professional and took valuable time to answer all of my questions in a kind manner.As a result of his attitude over the phone and concern for our best interests, we brought our car to him early the next day to have it fitted with 4 brand new Goodyear tires.  When he said he could also accomplish a 4-wheel alignment right away, we were thrilled in that it saved us from making a second trip to his location.  Knowing the car is now in alignment, means we can get the best use of this new set of tires.Not only did Scott do a great job, he also kept us informed regarding what he was observing and doing each step of the way.  Yes, it took an extra few minutes to do this, but this occasional interaction made us feel very comfortable during the entire process.We also appreciate the option of waiting in the waiting area while the car was being worked on.Finally, he made sure I had a copy of the Invoice by Emailing it to me.  I cannot emphasize enough how pleased my son and I are with his thoroughness and professionalism.  He is several cuts above other Managers. Scott... Thank you for giving us a GREAT Service Experience!

Ryan and his team are awesome. Brought work van in for repair and they got it back up and running in less than 24hrs. Real lifesavers.Thanks so much.Tom French

Ryan was very friendly and helpful when we first needed to buy tires. He ordered them and on Monday went to have the tires installed and met Scott. He was extremely professional and made sure all my needs were met. I am new to the area and Scott made the experience an easy and nonstressful one. Would certainly go there again.

Scott did an amazing job on my Dodge Caravan. My 2 back tired were bald. I was quoted a great price. Only took a little over an hour. He explained everything he was doing & what he recommended be done in the near future. I would recommend him if you come to this location.

Scott took great care of us today. He called to make sure we remembered our appointment. Scott then had the tires on our car ahead of schedule. He and the service techs made us aware of the brake condition as well as some other items on the car so we could plan for the work to be done at the next appointment. Thank you to everybody that works at the Schenectady Goodyear store. Love the tires. Love the service.

Great first-time experience with Good Year. Scott, Joe and the rest of the team were courteous, professional, knowledgeable and efficient. I’ll definitely go back!Thanks, that was refreshing!Scott

I went to Goodyear on 2/9 to buy some new tires. I was serviced by Scott who was really nice and informative. He even gave me back my old tires because they were still good enough to sell, so I can get some of my money back. I would definitely go back there again.

Ryan and Scott are professional and with abundant customer service. A great experience. They did everything they said they were going to do. I will be back and refer friends and family.John Larkin

Always pleased with my visit! Scott and the team do great work and are very polite. Apart from doing a great job they do it fast and efficiently. 5 stars!

This place is Fantastic! No more feeling nervous when I enter a mechanics shop. Honest, Friendly and knowledgeable!! I will make this my new mechanic spot

These guys are the best. Always doing their best to accommodate me.Keep up the great work

Always a great experience at this location. Scott & Ryan are honest & have looked out for my best interest over the years.

Well informed and dealt with the situation effectively.

Best service, professional, trustworthy and experienced! The crew with Scott & Ryan is exceptional at this location. Always personable and keeps me informed of status of my vehicle.

Scott and the guys over at Goodyear on State St do an awesome job. I travel a lot for work and my vehicle is always taking a beating. They always get me in there fast and keep me my car back the same day or within hours.

Great place, great bunch of people. Been going there for years, to have all three of my vehicles serviced. Ryan and Scott are always willing to help out.

Amazing experience. The employees are very honest and helpful.

Scott and the crew at Goodyear were great to deal with. I was in and out quick and they were very friendly as well!Len Valletta

Everyone was very professional and they completed the work quickly. I drive past numerous closer options where I could have my service done but I prefer this group.

Always quick and efficient service and Scott was very helpful with what my car needed done. Only place I bring my car for repairs.

This is the only place that I will bring my car and trust that they will get the right job done. Ryan, the shop manager, is super knowledgeable, personable and makes the experience of getting work done on your car easy. My car was in and out in no time, and I will certainly be making future appointments with Ryan.

2nd time we have used this Goodyear, both times awesome experiences. Scott makes everything run smooth, no nonsense, and easy from start to finish. Trustworthy for sure!

Very professional, attention to detail and answered all my questions! Will definitely go back!

When coming to good year tire the service was great scott and the guys work excellent as a team. I appreciate that see them for all service.

Ryan and staff never disappoint with providing professional services in servicing my highlander and Honda Civic.They go above and beyond and will continue to be my go to place for servicing my vehicles.

A fantastic team of professionals who always go out of their way to ensure of my needs and my family‘s safety with servicing my vehicles. There are very few places I trust as this one is right at the top!

Very speedy work, Scott was very helpful and great!

Scott and his team did a great job!!! Great work, fast and friendly service!! Will definitely be back again for anything needed!!

Honest place, great service. Helpful people!

These guys go out of their way, above and beyond to help you out. I highly recommend!!

Ive been to the shop a few times and always had a pleasant experience. I definitely come back for the customer service and general welcoming atmosphere.

Experience was awesome, he was courteous and kept me in the loop of what was going on with my tires and made sure I left satisfied.. thank you Ryan-Latoya

I have been going to Goodyear for quite a few years now and Ryan an staff have been awesome to taking care of all 5 vehicles that I have brought in. Would not go any place else!!!!

Service is superior! Very accommodating, timely & courteous

These gentlemen were fair and honest and I would come back again

The store manager Ryan Simmons is very professional and always ready to help us out. I fully recommend Good Year on 3713 State Street in Schenectady.Sincerely,Dr. HtunAnesthesiologist.

Great customer service. Very knowledgable staff. Would definitely recommend!

Had the pleasure of meeting Scotty today I called because my window fell of my tread and I couldn’t get it up myself called him close to closing and he helped me and fast as well! Even gave me advice on what piece I needed to buy to fix my issue. There was another guy with him don’t know his name but was also super helpful! Thank you too both gentlemen ! We will definitely be back for more service!

Always good service and they don’t lie or pressure you into things you don’t need.

I have been bringing my vehicles here since I moved into the area. They are always honest and professional. The pricing is always fair and they stand by their work.

This shop is awesome. Both Ryan and Scott are extremely helpful and professional. I would not go anywhere else for my tire needs. Make sure you make an appointment as they are always busy. That tells you how good they are.

Thank you Scott and team for taking care of my tire and alignment needs. Happily price matched and bent over backwards to earn my business. Thank you!

They were all great and so nice and helpful

The guys at Goodyear, led by Scott, always look at for me and provide top notch service. Customer for life!

Awesome service! Store manager Ryan is super friendly and they never let me down!

Scott was honest and helpful. They back their product.

Great service and professionalism on the part of Scott. Answered all my questions on the phone and when brought car in for install .

Had a couple 12 inch trailer tires I needed mounted before a trip. Called and they were willing to attempt to mount them unlike almost every other tire center I called. The gentleman met me in the parking lot and had them mounted in now time and was on my way. I was there less than 15 minutes. Great guys at this location. I have have had work done there before and will continue. Thanks!!

Great, friendly service.

I had tires constantly leaking air that were installed by another place. We finally brought it to Scott P at Goodyear in Schenectady NY for the first time and he finally fixed our problem. Thanks a lot Scott we will be coming back!

Scott got me in right away. Awesome service.

When traveling in the area, I had a tire blow and needed a new tire right away. Although the store was very busy Scott worked out a time and a process that worked perfectly for me. I was very impressed with the customer service and efficiency. I only hope that I find a similar customer experience in my local Goodyear shop so that I don’t have to make that 200 mile trip for my next set of tires. Thanks Scott!

Amazing people amazing work

I don’t know a whole lot about cars and it’s pretty obvious, but I never feel like I’m being taken advantage of when I come here. The service is very honest. Scott has taken me back to the bay to physically show me what is wrong with the car, which gives me comfort. Honest company.

Sales Assoc, Scott P. & Tech, Ryan S. were both extremely thorough, helpful and honest! Bought my snow tires through Just Tires/Goodyear, had screw in tire 1 month later and they fixed it for no charge! Highly recommend this team for your car maintenance/tire needs!

Excellent customer service. Ryan works incredibly hard with every customer. Even though they had 2 service technicians sick on the day of my visit, Ryan worked himself, even staying late, to make sure we received first class service. Kudos to Ryan and thank you for everything.

I cant speak highly enough of the service I received at this place. The removed a nail from my tire for me at no charge, and the store manager is a good guy to talk with. I will not buy tires anywhere else.

These guys are the best! Scott P. and his crew came to my rescue on a super cold November day. My vehicle died and needed to be towed to a shop where it turned out the starter needed to be replaced. This Goodyear shop was closest and Im glad it was here. They were very professional and understanding of the situation. Once the issue was diagnosed they walked me through the repair, cost and how long it would take. By the end of the day I was told my vehicle was ready and the cost for repair was on point. I would highly recommend this Goodyear shop to handle whatever your vehicle needs. If repairs were this easy, I would imagine tires would be to!

Ryan was a great help. He was very honest and took time to explain the services offered. Thanks

Staff cares about your time and doesn’t just tell you what they think you want to hear- I was told it would be about an hour for a simple flat repair and it was indeed an hour. Honesty goes a long way with me. Thank you Ryan and the rest of the staff for doing a great job!

Ryan and his staff were friendly and efficient! My husband and I were very satisfied with the service and costs! We will be going back for all of our auto needs in the future! Thanks Ryan and staff!!

Excellent and fast service. The staff was super accommodating to my needs and fixed what needed to be fixed in a jiffy.

Thank you guys for fixing my car and helping me this morning. It was really fast and reasonable. I’ll you guys next time. Also thank you Mr. Ryan Simmons.

Great experience here. The manager worked with me on a 4 tire selection, had them shipped and installed within 3 days!! Wowza!! And the tech even cleaned my wheels which were full of mud...its a Jeep of course! Awesome job guys thank you!!

Great place to have your car done. Did a great job definitely go back again

Clean waiting areaService was excellentIn and out in stated timeNo pressure to purchase unnecessary services.I will return again

The State Street Good Year Tire Store in Schenectady, New York was excellent. The Service is superb! Purchased 4 new GoodYear Tires and they did excellent Service replacing and placing the new Tires.A Great Bunch of Guys!!!You will not go wrong if You go there and have your work done.

Service was outstanding. The tech was a little less so because he missed that my vehicle needed 35lbs of pressure not 32lbs. They explain that the TPMS system may need to be reset by driving the car. We drive the car for a mile or so without the error code going away. We bring it back and the service manager found the issue and adds air to all the tires and the code is corrected. I point out that the proper pressure is clearly labeled on the drivers side door frame. I probably will not return there for future visits.

Customer service, honesty and integrity are the foundation of this establishment. The manager Ernie and his staff are accommodating and do their very best to provide you with quality service and affordable prices. I would absolutely recommend them for your car care needs without a shadow of a doubt. Keep up the good work!!!

Great all around service. The staff went out of their way to acquire the tires I needed the day I needed them. Friendly and informative, the experience was exactly what you would hope for.

I’ve visited the store on March 2, 2019. They were doing a simple tire rotation. They repaired about a half a dozen lugnuts and the cost was minimal. They even fit me in to have my yearly inspection done. They were very timely, courteous, and professional.

Scott treated me very well

Scott and the store manager at the Niskayuna store are the best! Every time I need something and I always wait to the last minute, they are super accommodating, and take care of my issues with all 4 of my vehicles. Brought my 2015 Toyota Highlander to the Toyota dealer for an inspection and was given a list of things wrong with my 26k car along with torn wipers that were not torn when I handed them my keys. Brought it to see Scott and he looked the car over and it needed nothing other then a few recommend thing coming up in the future. Passed inspection with no issues! I know cars pretty well and Scott and his techs are always up front and honest. Do not hesitate to bring your cars to the Niskayuna Goodyear you will not regret it.

Store is very understaffed, called mutiple times to try to set up a flat repair. But werent able to get me in for almost week! So what the point of paying $150 dollars for the tire protection package if you cant even fulfill the service? The guy at the front counter was upset that I demanded a refund of the tire protection. Stay away from all their stores!

Great shop. I had an emergency with a screw in my tire. They took me in and had it fixed in minutes.We still get to go on our trip.

Ernie and Ryan Are great guys who are honest and will do whatever he can to help out. This shop also has very skilled and professional technicians who can perform just about anything. Highly recommended!

John Rapp was very knowledgeable and him and his staff gave me very great service! They mentioned everything I needed and did other complimentary work to my BMW ! Wow what a shop! Definitely highly recommend this place and I plan on taking my car here from here on out. Thank you guys !

Friendly staff and love my new brakes they put on for me.

I walked in without an appointment with a hunk of metal in my tire with a slow leak. These guys had me in and out in 25 minutes with a patched tire at NO COST!!!lots of polite employees, this is why I continue to go back there!

You will be in good hands here! Ernie the manager is honest and will work to give you the best deal available. The techs in the back take good care of your car as well. Overall EXCELLENT!

The service was prompt, reasonably priced, and excellent. The waiting area was clean and large enough to wait even with kids.

Excellent service and excellent staff. Ernie is so professional and accommodating to his customers. Wouldnt go anywhere else for car service.

Great place for any vehicle service. Staff are very friendly and helpful!