THIS IS THE PLACE TO GO TO GET YOUR PHONE FIXED! I went in today, with a cracked screen. I had no appointment. Place was pretty busy. They were so polite, looked for and found a screen for my phone and approximately 1/2 hr later, I walked out with my phone working great! Normally, it takes at least a couple hours to get a phone fixed. I thought because they were so busy, I might have to come back another day. NOPE! Got it fixed, at an amazing price, and EVERYONE was so friendly! Also, go in and check out their merchandise! They have some pretty cool items in this store! Thanks Elvin and the rest of the team! AMAZING JOB!
Thank you guys @wireless_hope for all the help. And thank you kabir for fixing my phones. Seems like your the only one that does the repairs correctly. Thank you soo much
These men know cellphones!And they are honest!My sons phone wouldnt charge. He couldnt even get the charger into the port.Jermaine took it and within 5 minutes he had it fixed.He told me it was lint and he pulled it out and tested the port and it was charging perfectly.He saved us so much money as he couldve told me anything because I had no clue.I appreciate all their hardworking and dedication in helping the community.Rock on guys!
This is my one stop shop for games, movies, and other electronic devices.The man in the store fixed my phone, and it only took him 5 minutes and this phone was damaged.He was very humble, and helpful. I would recommend. This store has a good reputation with their customers and the customers keep coming back, just as I will.
Wireless hope did it again. Kabir fixed my a02s in minutes !. I highly recommend this store for all cell phone service. Kabir is always helpful and will go above and beyond to get things situated. He will take on tasks that some of his employees wouldnt. Such as charger ports and mother board swaps. And even number ports. These guys can do it all. 113 s brandywine ave. Check them out.
We popped into the store yesterday on Brandywine and Schenectady and we were looking for electric bikes they had a few and pretty reasonable price for what we were looking at they had a few electric cars for the kids they had some phones at speakers or t-shirts a lot of other things they had case that cases for your phone whole box of them so you dont have to go to your Verizon store or your other store I would check them out we did theres no name on it but its across from Brandywine diner have a good day be well the end
Yooooo i give much respect for wireless hope they gave great service and alot of respect and understanding and great prices they also did the job in the scheduled time for my phone to be fixed if you ever need anything fixed come to these guys you wont be disappointed Im able to make this post because of their great work in fixing my phone
They were able to fix my type c connection on my phone. It would only charge if it was in the right angle and only for 10-30 seconds at a time.Saved me from having to get another phone.
Great service and they work its you! Thank you wirelesshope
They helped three days in a row. He sat there on the phone and made sure my phone worked and didnβt even charge me! These guys are the best. Make sure you go see Africa Jermaine and Andrick for all your phone needs!
Great quick service very helpful and friendly staff. Iβm from out of town. If work needed fast and friendly head here
These are the EXPERTS when it comes to cell phone knowledge and repairs! They fixed my phone up in no time flat and were also supremely knowledgeable about recommedning replacements when that time comes. I thought my phone was dead, they fixed it in a half hour! I am a newly converted loyal customer!
Love this store they look out for the community
Great customer service always a great help
They kept my daughters iPhone for several days,, refusing to call her back and ultimately rendered it useless and refused to refund her money ($100!!). It was brought in for a damaged screen.
Such a great experience i needed my back camera and my battery fixed and they fixed it right away! Definitely recommend! Even had a cute phone case i bought. Super good prices
The customer service was immaculate, especially Andrix and Africa they were so helpful I completely recommend this store for all your cellphone needs!!!!!
Africa is best go get yours needs they got everything u need
They did a great job on my ps4 I will only go here
Thank you guys so much at wireless hope. I thought my screen was blanked out. I brought my phone to kabir and he said turned my brightness up. Im so thankful for their help and honesty. I thought I needed a new phone. These guys are honest.
I had some message on my phone that didnβt want to go away and I wasnβt allowed to turn my phone off due to this message constantly being on the screen. I took my phone to wireless hope and kabir fixed the issue within minutes. No charge. They are very helpful. Especially kabir
Thank you Kabir for helping me unlock my Spectrum Phone.
Best phone store in the capital district highly recommend great customer service . And they work with you thanks guys
GREAT SERVICE! Andrick, africa and kabir did a great job with my phone. My activation took 5 minutes!
Every worker at this establishment is extremely well educated in phone services. Best local cell phone store in the game! They always have a solution. 10/10 would recommend
They activated my phone in 5 minutes flat! These guys are fast, efficient and have the best customer service! Andrick jermaine and Africa are phone experts !!
The salesman who sold me my Android recommended I come here after he couldnt help me with my phone not downloading after having bought it last month. Arg. Anyway, Jermaine at wireless hope is awesome. Hes quick and knowledgeable and everyone there is so professional and down to earth. I definitely recommend and would go back. Five thumbs up.Jj
Thank you so much for getting me back into my iCloud locked phone. You guys are the best @wireless_hope . Kabir is amazing.
These guys have a solution to every phone problem. If you need something done Africa Andrick and Kabir can solve it for you at wireless hope !
Service was prompt, and I felt well taken care of. Friendly staff and relaxed atmosphere. Kabir did a great job fixing a challenging problem and made every effort to make sure it was solved. Africa was also friendly and helped me with everything else. I recommend them!
Do not waste your time at a big box store. You have an issue with your phone, you need a new phone, you need your phone fixed? Go straight to Wireless Hope. Theyve got more than just cell phones there, too. Fast, friendly, knowledgeable staff. Community based business that treats all customers with respect and kindness. When I asked what was the best place to leave a review, the gentleman next to me loudly exclaimed, Best store in town.
Great service I highly recommend them thanks jermaine
Thank for helping me with my phone Kevin and Kabir
Absolutely can not recommend this placeEnough. They fixed my phone in pronto time. And they were so kind. Itβs really nice inside and they have tons of really cool stuff. I will definitely recommend them, and be back myself, thanks so much for fixing my screen.
Extremely efficient and helpful. Phone repairs done very quickly and prices beat out all other repair places! Have gone twice and will recommend to everyone.
Thank you kabir for fixing my phone (11promax) you guys are the best
Brought my daughters Samsung Galaxy down to the shop for a battery replacement. Professionally-run shop: examination of the phone at check-in was thorough, the price quoted was fair, the estimate for work completion was right on the money and the whole experience was blissfully free of complications. Ive worked with many repair shops over the years and Wireless Hope is the best Ive come across. Highly recommended.
Thanks Kabir . You are so helpful
Fixed my phone in 15 minutes great service
Thanks kabir for helping me with a new cell phone service.
Thanks for all the helpYou guy are the best.
I just want to say thank you Kabir. At wireless hope for fixing my s9. I went to Miami. Got a little water in the phone. It was showing a wet symbol. Kabir changed the charger port . And now my phone is up and running. Thanks a lot You guys are the best
Thank a lot Kabir for fixing my phone in less than 10 minutes. You guys are amazing. And the best in town.
Kabir is the man. He knows everything and always go above and beyond. He deserves a raise !
Great place great deals awesome help you need a phone there the place to go hands down they will take care of you πͺπΎπͺπΎπͺπΎbeen with Them since the doors open and will continue to be So ball show some Love they would definitely give it back
I needed my iPhone 11 Pro Max fixed and I was pressed for time . The professional woman at the counter immediately helped me .she explained the process and price. Dillon the technician said my phone would be done in 20 minutes! I got a coffee came back and my phone looked completely new ! Thank -you so much WIRELESS HOPE ! I will definitely be back !
Thank you guys at wireless hope you help me so much. You guys are the best. Thank you my friend Kabir. You are heaven sent
Big shout to my guy Kabir. For helping me get back into my iCloud . Yβall donβt know how much this meant to me. Love yβall guys @wireless_hope
Thanks a lot Wireless hope. You guys are awesome. Kabir is so patient and nice. Highly recommend
Thank you guy so much @113 s brandywine ave. @Wireless_hope. Especially my friend kabir... my a10 was not turning on and I only got this phone from boost for about 2 weeks. They technician went in the food . Did something. And my phone is back on and working. Thank you guys. You all are the best
Best experience ever!!! Definitely recommend!! In & out! Whole stuff was helpful but Dillon was awsome walked out with a working phone & two new Apple Watch cases !Back room also has a dope section of custom shirts & got two also ! STOP IN !
Highly recommend these guys. Especially Kabir. Heβs great !
There awesome there my phone looksBrand new!! Amazing on fixing screenLove it.. thanks guys
Thanks for fixing my phones . you guys are the best. Especially my brother kabir. He so helpful and understanding.
I always come here for my phones and theyβre always quick and efficient. Prices are always better than apple. Dillion always looks out for me when I come through heβs quick, keeps communication with toy and prices are always great. I recommend this place 5 stars.
Fast service. I had tried to replace the back cover of my phone myself but when I took my phone apart, I noticed the battery was bulging. I took it to Wireless Hope and they were able to replace the battery and even attached my spare back cover.
Dropped off my galaxy a11 with a cracked screen to Dillon and he had me in and out with a new screen in no time! Wireless hope is definitely the place to go for any phone service repair and so much more.THANK YOU SOOO MUCH DILLON FOR THE 5 STAR SERVICE.
Jermaine was a great help to me he is amazing and is able to help with any phone emergency I am definitely coming back for all my phone troubles
Went in for a phone repair and had great customer service with the employee Dillon. Got my phone back and had no difficulties using it was a great fix
They fixed fixed my charger port back to brand new !! Make sure you come see these guys theyβre phone experts !!
Great experience Dillon was sooo good and patient ...mad cool people and environment ...definitely will come back ...I recommend this place ..itβs the BEST
Thanks for fixing my Xsmax. You guys are awesome. Especially Kabir. He is fast friendly and has a great attitude
Ive been to Wireless Hope numerous times now with different phone issues and theyve always been able to help. They are very knowledgeable, provide fast service, are reasonably priced and have great costumer service. They are a true gem of Schenectady and Im so happy to have stumbled upon them!
Yo I just wanna shout out Dillon for everything he did hooked me up with a new phone switched everything over took his time and had mad patients with me thank you sooo much Dillon your the best ever !!!
Thank you guys for fixing my phones. You guys are awesome, fast and friendly.
Great customer and they work with you thank you again to elvin for helping me and my son
Thank you I just bought a ps5
Everything was good and fast with no problems I recommend this place if anything wrong wit your phone
Fast service love it...
Highly recommend these guys @wireless_hope. They are fast friendly and understanding. Especially my dawg Kabir. He a GOAT
Big shout out to the guys @wireless_hope . They went above and beyond to make sure I was happy.
Omg thank you Dillon sooo much setting me for ultra mobile and giving me phone case and downloading apps for meBest best best ever is Dillon thank you!!!
Great service ... awesome customer service and a great variety of phone Cases protectors and a lot more
Jermaine fixed my phone in less than 20 min! I appreciate the customers service and I WILL be coming back! THANK YOU
Good customer service highly recommended
β’Cracked screenβ’Charging port brokenβ’Head phone jack brokenβ’Battery Replacementβ’Need to get away from your baby mama for awhileThen WIRELESS HOPE is the place for youπSuper Friendly staff these guys are gurus with the cell phone game.I guarantee you, without a doubt, hands down, no questions asked.You bring youre phone to these guys theyll call youthe same day for you to pick up your phone & at a good Price and like BRAND NEW!DO NOT TAKE YOURE PHONE TO SOME MALL STORE OR BIG BRAND STORES OR SEND YOUR PHONE INTO ASURION TO GET A REFURBISHED DEVICEπππ!!!!!!!!!!GO TO WIRELESS HOPE!!!!!!!!!!!!πππ
Big shout out to Dillon for checking it my phone for me great advice great service definitely recommendAsk for Dillon!
Thank you for the Profesionalizem and honesty of wireless hope . I went to get my sons phone fixed and they were honest about the phone not being broken ! They cleaned it and did everything free! I appreciate the help and honesty! Shout out to wireless hopes employees u r the best!
Extremely professionalAddressed me at the doorMatched a price I got a competitor that I did not like the service from.Gave me a free glass screen protector for how damaged my phone was and how far I traveledDefinitely earn yourselves a long time customerDillon did my 11 pro max screen in 8 mins when I was told it would take about 30 mins when thatβs a fair amount of time in the first place all because I was running late for work.Thank you dillon for the amazing service and the glass screen protector youβve earned my business!
Great place! Customer service was great! The people really know what theyβre doing and made everything really comfortable! Iβm definitely coming back here again!
Great service and patience thank you guys
This place is amazing the staff are very friendly. Iβve always passed this place but never stopped in good thing I did because they fixed my iPhone 11 Pro when other places did not want to because after the iPhone 10s they are hard to fix if itβs anything more then the screen. I would definitely recommend this place.
I want to say thank you guys soo much for the best deal ever on my iPhone 12 Pro Max . Especially Kabir. And thank you for successfully transferring all my info. You guys are the best @113 s.brandywine ave @wireless_hope
This store has literally a little bit of everything in it ! I found an old game that I havenβt seen in years and they had a great price on it ! I will be back for more games ! Dillon really knows his stuff !
Great prices great services highly recommended shout out to Dillon thanks for the wallet
This place is a good spot to come get phone cases, phone repairs and many more stuff they have good services I highly recommend.
Shout out to Dillon and everyone at wireless hope for the great price and great service
I know these guys for 6 year and they are awesome they fix my phone and they did a great job thank you Wireless Hope
Thanks for fixing my phone guys. Jermaine Elvin Kabir Africa Dillon. Yβall the best
This place is awesome everyone there so helpful an genuinely nice! Customer service excellence. They make sure you have everything you need before leaving and their prices canβt be beat anywhere in this area. Love these guys β€οΈ
Thank for fixing my I phone 11 Promax
Thank you guys soo much for the great deal. You guys are best.
Every time I come here Iβm never disappointed!!!
Great store very helpful
Big shout out to dillon and kabir for fixing my raycon scooter good looks wire less hope family upstates best phone store
Thank you guys so much for always fixing my phone giving me great deals. Appreciate yβall. Shout out to my brother Kabir. He the best . And the rest of themπͺπΎππΎ
DONT prepay them for a battery they have to order (and if they dont have to order it new, theyre just taking a used one out of an old phone.) I prepaid and lost my money due to incompetence on their part and when I went to get it installed THEY WERE BEING RAIDED BY THE POLICE and refused to take my phone.
Is rude and everything is overpriced if you want to save your money do not go there