This is the best auto zone. They stayed late to help me find the part I needed even after they closed. If you ever need help ask for Chris A. Or Jmil D. They are great.
I have nothing but great things to say about this location and staff. I started going here in about 2009/10 and have always gotten great service, my parts were in stock and staff has always offered to or helped me install new parts. I moved away for a few years and was happy to see Don is still there and as helpful and patient as ever! He goes above and beyond every time and is the reason I keep going back! Nick also helped me today and was also amazing! A few new employees were training while I was there today and with learning from the staff that is already there, they will be just as amazing! Keep it up!
Always helpful to have a car parts shop nearby, especially if youre driving a 20+ year old car. This Autozone location in particular has been crucial for me- Ive almost always had good experiences with the employees here, most notably with Nick and Chris. Both have been exceptionally helpful, knowledgeable, and understanding in my experience
Very Friendly and knowledgeable staff, love going here because they are always able to help me.
Donald was superb! Installed battery and also Nick was very helpful. Friendly stuff
7/2021 First time to this establishment. In general it is about the same as the rest of the AutoZones. But I did enjoy the people here. They were helpful and friendly.
No books or computers to see what lights or windshield wipers you need. Plus they had a poor selection of headlights. I left and went somewhere else.
Could not make a purchase since employee wouldnt put on a mask. Will be filing a complaint with Cook county dept. of health.
Have been here numerous times over the years. It is my go to for car parts. I am not good with cars or trucks. They are always honest and forthright. I do not ever remember being sold a part that I did not need to pad their profits. Kudos to them for that and that keeps me coming back.
Staff went over and beyond! I would like recognize Chris and Shaw for their help. Chris went out of his way to help me with my car. Thank you guys!!
Friendly knowledgeable staff. Was greeted promptly. Thanks.
Very helpful people every time I go there.
Thanks for the guy who let me use his portable car jumper for night to make sure my car would start after I got off from work. His customer service was great and very thorough I would definitely recommend this auto zone to my first born.
Great customer service! Needed assistance with a few car questions and Shaw was very helpful. He offered to come outside to look at the car. Very appreciative of his assistance!
This is the best Autozone Ive been to. I called on Friday to see if they had a headlight and bright in stock for my vehicle and if they could change them for me and they did. The staff is very friendly and ready to help from the minute they took my phone call to me making my purchase.
Employees are knowledgeable, helpful and kind.
Called AutoZone to determine if they had a battery for my Subaru. Customer service on the phone was friendly and informative. Went to the store the next day after getting a jump...the customer service couldnt have been better! My battery was installed, my nephews watched, the manager cleaned all the corrosion off of the cables, he offered to put in my windshield wiper fluid that I had purchased, etc. I wish every business aspired to the same standard. They went above and beyond! Thank you!
Got my battery changed, with good conversation and explanations on the service by Shaw. Rest of the fellows here seemed nice too. Would highly recommend this location.
Went for motor oil, and was so pleased to see that they are set up for social distancing .. everyone wearing a mask. Pleasant and helpful and I noticed on my way out that they do all kinds of testing (and even battery charging) for free.Great place I will be back.
Fast, knowledgeable, clean, decent prices.
Hats off to Shawn K, great service speedy and even offered to help replace the headlight bulb in my Toyota. Thank you for making my evening perfect.
If I lived closer to this location it would instantly be my go to AutoZone.I went here for a serpentine belt and the tool. The customer service I got was great and the guys behind the counter were friendly and inviting. Then I realized my belt broke because my idle pulley was seized. I came back quickly to get some advice and before I could even finish my problem the manager bolted out the door to see whats up. This gentleman spent the next hour and a half helping me replace the entire tension pulley assembly.I wouldnt have made it home last night if it wasnt for him. Even when I worried about him spending his valuable time helping me he never once made me feel bad for it. This guy honestly wants to help the customers that walk in.I felt like a kid holding the flashlight again but I cant thank him enough. I made it to work today because of him. My AutoZone is the Carol Stream location but if I need anything after work I will be doing in here on my way home instead of waiting.This story is one of many reasons that AutoZone will always be my go to auto parts store. If every AutoZone in the country ran like this location they would put every other company out of business.
Extremely helpful and they have everything you need! Staff was super friendly
AutoZone on Roselle was recommended by a friend. I ended up needing a battery. Nick handled my car crisis (my car not functioning is always a crisis to me). He was efficient and also friendly. I will definitely use them again and will refer my friends to to them.
Thank you Sam! You were so helpful to me this morning. I walked in looking lost and you found me what I needed and even filled it up for me! Now I can see out of my windshield!! Service with a smile. Great place. Will be back when I need something car related.
Parts in stock, fast service, loaned tools to change battery. Top shelf service with positive and helpful employees. Thank you!
Changed my battery here & customer service was quick & efficient.
I needed a battery and they were very informed on what kind of battery would be best for my car. They even installed it in the very cold weather the other day. I was very appreciative they were very nice, polite, friendly, courteous and helpful!!
Very helpful personnel. I’m always happy with their service.
Shawn was very helpful with helping me change my headlight despite how stubborn it was, very funny and very professional!
Sorry I didn’t get the gentleman’s name. He was so nice and helpful replacing my headlights, Honda 2007. You guys are great. Thank you.
I like 👍 good place for car 🚗 parts
They know their stuff
Very satisfied with the visit today. Went to buy wiper blades and this lady Stacy not only sold my choice of blades but also ensured they are installed properly to my car. Although it took about 10 mins to figure out the compatibility issue but she insisted that we did this to avoid return, redundant experience of both of us. I sincerely appreciate and laud her effort to provide excellent service to customers. Keep up the good work Stacy!
I just went in for a headlight, I didnt know how to change it myself and I took a chance asking the guys to help me, and they did! Sam helped me, he even checked and refilled my brake fluid too!! They easily saved me $100 bucks at the mechanics :)
Very helpful. Checked my battery for me (it was still good-so no need to even make a purchase there). No charge and the staff member was really polite. Thanks!
Gave me the wrong part and when I complained and the supposed manager named Nick told me to to take my business elswhere.So I am taking it elswhere
Mixed bag on customer service. Some staff are very helpful and knowledgeable. Some not so much. They will help you read codes and do simple fluid adds or wiper swaps. Nice convenient location,
Service there is great! Thank you to the young man that helped me out by changing out both the headlights on my daughters car!!
I bought windshield wipers 2 months ago, and I thought there were broken .The attendant fix them gog me,I was help treated with respectIs one of the most kindest treatment IHad ever had :)Thank you for helping me !!
When your local AutoZone is super awesome as a lady is so overwhelming when we don’t know much about cars; can in with a non working car battery & out with a new one pretty quick service and super friendly and very professional Thank you Nick!
Best AutoZone Ive ever been to hands down, good people, good prices, no complaints! Also I have to point out I dont know why you would go anywhere else but AutoZone they have the best prices around.
Very nice and helpful. Totally different from place on Randall. These folks really try to help customers. Great!
THANK YOU ANTHONY FOR SAVING MY DAY!!!
Amazing customer service. I met with Shawn and I thoroughly enjoyed working with him. Shawn is very knowledgeable. I think Auto Zone should have many more Shawns. I will go back there again and again.
They helped me change my License plate bulbs I never did it before, even with how difficult the design layout of my car was.Also bought a car battery here in the past, it still works very well.
They are always very thorough with everything that you have questions with
Great place. Clean. Friendly helpful staff. Good product selection.
Be careful what you buy first if its battery checked the date lot of that stuff is made in China and India no thank you whatever happened to Mead in the USA
AutoZone in Schaumburg on 660 s Rosell Road I bought starter for my Sonata 2011 they charge me co- charge and when I brought back used part of starter they didnt gave me my money back they gave me only $33 saying and justifying they should not giving me that because its broken( Reason I bought starter anyway duhh) which I later find out thats not supposed to happen they should gave me all my co-charge which was $60 regardless of the case . Thats their shame just letting you know what could happen if you do business with them
I came here to check my battery and as a girl I felt the need to bring my boyfriend but I have to say the two employees there were Girls! Yay. Anywho they were very helpful and even offered to place the new battery for free. And explained the different types of batteries and warranties which I appreciate it very much because I never had to buy a battery before. Thank you!
Great prices, great customer service, and great warranties.
Fast friendly service and value priced
Very bad service. They dont know how to use reward cards and gift cards... Just waist a time...
Best auto zone! ASk for john He is the best he helps with the first step til the last one
This was the worst experience I had in AutoZone. After the guy checked in the computer that they had the part that I needed he put me on hold and double checked that the part exist on the shelf. Then when I went to pick it up after 10 minutes the part was not there. The explanation was I thought you need a different part.
Good stuff. The guys really know what theyre doing
I want part order two day after anytime come talk to me after fedax problem is 3time goAnd then not yet sorry to 10pecent discount talk to me next day come new employee is mistake no discount very no good
Nice, patient employees and generally have the parts I need in stock. I normally like higher quality parts than Autozone provides, but when in a pinch, its a good choice.
Always very helpful staff.
Good stock of auto parts and supplies.
Another gem from autozone... part found on their website and tracked down in their store 9 miles away turns out to be a computer system mistake that doesnt fit the application requested... carry on autozone the Walmart of part stores...
Very helpful free diagnostic assessment. Much appreciated
They dont have what they show on website. Employees helpful and courteous.
Helpful staff pointed me in the right direction and saved me a few dollars
Had what I needed. Great selection of auto parts and accessories
They almost always have what your looking for
I just called and they were very friendly and helpful on the phone!
Friendly Service and great prices
Good place to get parts for your automobile
Find everything and good trained staff
Large collection, questionable quality, reasonable service
When did Autozone become so expensive? Can buy the same stuff elsewhere for so much less!
Great staff, Joan is very knowledgeable
Brake fluid great service
Friendly staff, but you have to know what you need and look for it on the shelves, because some things wont show in their system, and they have it.
Car parts. Check internet price before you buy.
Couldnt check my car battery correctly
Great Automotive store.
Very nice stuff.
Good service and advice
Needed a wiper and they found it for me and even changed it for me. Thanks Auto zone
Very knowledgeable staff
Helpful store assistants
Helpful staff
Good service
Extremely helpful
Terrible checkout.
Superb
Fine
Tiny location
Excellent service and quality
Very cheap gasoline
You need reliable service.
School
It