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Meineke Car Care Center
237 Gorham Rd, Scarborough, ME 04074, United States
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Meineke Car Care Center
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Ju
Review №1

The manager is the one of kindest people I have ever met. When I was traveling to South Portland, my car had very sharp scratch noise. He got technician diagnosed the problem and quickly fix it. He didnt want to charge me because of the problem was minor. His kindness made my trip much easier

A
Review №2

Manager was rude!!!!I was visiting from out of town and realized the tire pressure was low on the rental car. I stopped at Meinke for air. After waiting in an empty lobby for almost 10 minutes, a regular customer arrived. He was greeted and helped immediately. When I was finally recognized and asked for air, I was told it would be a 30 minute wait and it was suggested I visit the VIP Tire around the corner because he could guarantee they had no customer.Even if I had been offered services, I would have declined. I did visit VIP Tire and although they did have plenty of customers, they quickly aired up my tire and got me on my way.

ja
Review №3

Awesome staff very good quality one of the best shop for me.

Pa
Review №4

Very helpful. Last year I had a Y-pipe replaced at reasonable price. Today they removed a loose extraneous clamp that was rattling. Very pleased with their service.

Jo
Review №5

Manager was hands on....and generous with his time. A breath of fresh air in a tough industry and challenging times. He is great. Tim was his name.

Gl
Review №6

Tim and his mechanics did a great job in a timely fashion. They went the extra mile in finding parts for my old truck. Thank you, Tim, and the lead mechanic for your diligence and professionalism I highly recommend this shop.

Aa
Review №7

Tim and the other guys in the shop were fantastic. They took the time to show me the wear on the rotors and brake pads in addition to explaining the mechanisms of action to me in a way that was easy for a non-mechanically inclined individual to understand. I really appreciated that as a new customer. I’ll definitely be coming back in the future. Thanks again!

Da
Review №8

The mechanic quickly inspected the problem and confidently knew how to resolve it. The repair to my exhaust system took 1 hour. The results met my expectations, and I’d go back for future needs.

Th
Review №9

I was able to have an appointment within 24 hours . Excellent prompt service. Very friendly and professional staff.

ch
Review №10

It was a state inspection and windshield wiper replacements. Been going to this Meineke for almost 20 years . Have been very satisfied with the results and personnel...

La
Review №11

Emissions test was quick and thorough. Very professional.

Ph
Review №12

Tim and his crew took good care of my Santa Fe and charged a fair price. Can’t ask for more than that!

br
Review №13

I wanted to give a huge thanks for them they are the best !!! I normally have dealer maintained service on my truck I couldnt get an appointment at my dealership so I went to them just phenomenal work I went in for a sticker and an oil change and they were the best !!!! Thank you to all the guys

Do
Review №14

Conscientious employees. Helpful & timely

Co
Review №15

I’m very happy with the service I received. They were able to get me in short notice and did an excellent job. I will definitely be returning with any future car issues I have.

An
Review №16

On 2/19/21 I brought my truck here for a transmission flush and service was referred by a good friend said they were great. So brought the truck in thought everything was fine until I picked it up now iv been a tow truck operator for 12 years iv spent some time under vehicles I immediately noticed the transmission pan Hadn’t been dropped or touched so when I asked the service manager he stated it didn’t need to be for the service I had gotten. After a few phone calls to chevy they stated that the filter should be changed but the service manager stated it didn’t need to be so all and all I paid for a 280.00 service and they did it wrong and after a back and forth conversation they said bring it back Monday we’ll redo the service free I would never trust these people to touch your car I will be making a complaint with there head quarters and bbb please people bring your vehicles some where else this place is very shady and the people are rude the manager lied right to my face and why would you have to redo the service if you did it right the first time please please please stay away

Be
Review №17

Very helpful service. Thanks!

Br
Review №18

Very professional, needed brake pads, rotors and calipers, when they called with the estimate they were honest and there quote was accurate. Rather pay once for a professional to do it correctly.

Ni
Review №19

I originally went in thinking I needed new brakes, however they informed me that I didn’t need brakes yet! Since I’m pretty oblivious about cars, I really appreciated their honesty! They showed me that my engine and cabin filters were needing to be replaced, so we did that. Tim was so friendly and informative. I will be returning for future issues, and when I do really need breaks.I would highly recommend the Scarborough Meineke!

Su
Review №20

Highly recommend! Very thorough in checking out my car! Very knowledgeable! Thank you!

An
Review №21

I had an appointment.. They had my car for the whole day and did nothing.

Aa
Review №22

Last February, I brought my car in for what I thought might be a minor tire repair. However, the business told me I needed almost $2800.00 of work. I asked their personnel about rust on the undercarriage; if rust was an issue, it was time to look for a new car. I was told the rust wasnt extensive and that with repairs, my car should be running well for a long time.In August, I returned and the car failed inspection: rust and another $1,600.00 of repairs needed. The manager told me that one of the mechanics remembered the car and had stated that it was a job that should have never been done. I took the car to two other mechanics, one of whom told me I had been taken advantage of; the rust was so severe, it would been noticeable long before February. The owners only response was to offer a discount for future work.If you take your car here, make sure to get a second opinion because you may be sold parts and services that are inappropriate.

Ap
Review №23

Amazing employees great prices and quality service

Em
Review №24

I have a Hyundai and used to take it to the dealership for service until they quoted me $385 to replace only the front brake pads. In looking elsewhere for a more reasonable price, I booked an appointment at this Meineke because they had a coupon for brake pads. Come to find out, all of my brake pads and rotors needed replacing, costing a pretty penny. Kevin was awesome with answering my questions, providing service advice, and even found me a better coupon to help with the cost. Thankful these guys were able to get my car running safely with top notch customer service!

Ga
Review №25

Very quick, professional service.

Br
Review №26

Inspected my exhaust leak and repaired it the same day I called. Work was performed at a fair price. I would use them again for exhaust work.

Ma
Review №27

Tim, Keith, and the Scarborough Meineke shop fixed the air conditioning that was blowing hot in my Audi. They did a computer analysis of my “check engine” light. It all worked out perfectly just before I started on a road trip. Thanks to all! I definitely will use the Scarborough Meineke shop again.

La
Review №28

Very friendly and informative.

Pa
Review №29

Yesterday I went to my local Meineke for an oil change. With my car up on the lift they could see the oil plug was in bad shape and likely stripped. They informed me of this before going forward and also determined this is a common problem for my model. They had a solution that they said would add just 30 minutes to my stay. When the mechanic was done, he asked me to come into the garage to see what was done before he brought the car down. His fix was tidy and effective. He said I could leave it or, as I liked, get a new standard plug--perfect solution. In passing I mentioned now that my car was warm in their garage Id quick put my new stickers on my plates. The mechanic didnt miss a beat and asked if I had them with me. I told him they were in the front seat and he said, no problem, Ill put them on for you. I do appreciate extra great service and an accurate plan for my wait time. All in all, a very pleasant and satisfying experience.

Ja
Review №30

They charged my 72 year old wife $54.75 to install a battery that she purchased from them. It was a rip off...taking advantage of a woman. Id never recommend them for anything. No place in our area charges that much...most do it for free.

Vl
Review №31

Quick, simple and easy. I love it when people know what they are doing, and they just do it. You need a service, and they provide. I had them take a look at my car, got an estimate in an hour, and everything was done the same day. Really friendly customer service.

He
Review №32

Best time Ive ever had getting my car fixed. Tasha is knowledgeable and friendly. Vincent is professional and courteous. They took great care of my car, adding extra touches like filling the fluids, and I had a very pleasant wait with tea and conversation. The price was great too.

Sp
Review №33

Great, professional service. They work with you to get your needs and wants met and your car fixed

Ge
Review №34

Came in for a parking brake fix, and oil change as I was overdue. Keith mentioned my inspection was expiring, which is why I wanted the parking brake fixed. I asked what he thought of the wear on tires. He came back and said they would pass but recommended new tires, but did not push it. Also Tasha said the battery cranking power was low but I said I had not had any starting problems. She asked how I drove the car and recommended going on a road trip to give the battery a chance to get a nice full charge. She said to keep an eye on the battery, didn’t push it. I left feeling I got good honest service at a reasonable price.

An
Review №35

I was very impressed with the quality and professionalism of the service provided. Would definitely recommend

Ha
Review №36

They clearly communicated everything going on, didn’t over-diagnose, were on time with the servicing, and pleasant to work with.

Ro
Review №37

The Meineke Car Care in Scarborough ME helped us out of a tough situation. We were visiting ME and our car started to make a very loud noise when we drove it on the highway. We called on a Wednesday and they took us on Thursday AM. Car was diagnosed with a bad wheel bearing . It was fixed 2 hours later. The fee was reasonable and the employees were very polite and courteous.

co
Review №38

Everyone was so friendly! Went in for an oil change and have my brakes checked wound up getting 2 brakes And rotors and the car feels great now thank you guys you did a great job!And did I mention how friendly everyone was ;-) totally entertaining was not a boring wait. Also their other customers were engaging … My kind of service.

Ro
Review №39

Swapped to Meineke from another auto service center and have had nothing but great service. Tasha and the mechanics have always been upfront and honest with information when working on my truck and make sure its gets the work it needs to keep it running and out of the shop which keeps money in my pocket. Unless the shop closes down I cant see myself bringing my truck anywheres else unless they say it needs work they somehow cant perform. I have recommended Meineke to my coworkers and will continue to do so.

Ka
Review №40

Very friendly, professional and timely staff!

Am
Review №41

Worked quickly, very courteous and professional. Glad they were able to squeeze me in!

Ap
Review №42

Very nice and helpful staff! They make sure you understand everything they are doing to your vehicle and let you decide before they actually do it. The vehicle was also ready 20 minutes prior to when they said it would be! They are very convenient.

ni
Review №43

Great people, great place, love how active and fast they are on the job, and they don’t waste your time trying to sell you something you don’t need like everyone else in the state. If you haven’t picked somewhere then there’s no other place to go for your car needs.

Ka
Review №44

The service was awesome there. Everyone I came in contact with was professional and informative

Pa
Review №45

I love this place in Scarborough. Last year I went for an inspection and they were able to get me in and I needed very minor things done and they fixed and inspected my car right away. This year I had to do front brakes for the 1st time to pass and they were able to get everything in 1 visit done. Now, they are doing my kids cars. Tasha is awesome and the mechanics do a great job.

Mi
Review №46

Staff were all nice guys they got me in and out quickly and my exhaust came out perfectly.

Li
Review №47

Very friendly, trustworthy and efficient. I’d highly recommend.

Lo
Review №48

Very friendly and knowledgeable. Very fair pricing.

st
Review №49

From the front desk to the garage, everyone here is at the top of their game. Easy to work with a d will go above and beyond the call of duty. They fix what you bring them and advise you on potential issues. Never a bad experience here.

CM
Review №50

I made an appt to have my brakes checked & tires rotated. I was pleased to learn that my brakes were just fine. My brake pedal seemed soft; so, they flushed the brake fluid. That solved the problem!The oil proved to be very dark. I had an oil change just to be sure things were ready for the winter.Staff & office manager were friendly and knowledgeable ! I will go back!

Be
Review №51

I usually dont have an amazing experience when getting an oil change, but Tasha and the staff were wonderful. The service was completed in great time and under budget. If youre looking for a friendly and stress-free experience then I cannot recommend this location enough.

De
Review №52

I highly recommend this auto center. Service was fast and efficient, super clean waiting room and restroom - very important to those of us who have to wait while car being serviced. Friendly staff. They have just become my new go to for car care.

Al
Review №53

First rate service! Friendly fast and very reasonable price. Ill be going back to see Tasha and her team!

Jo
Review №54

I came in for 13 ford escape AC recharge, Sasha was behind the counter feverishly working alone with customers waiting yet keeping the peace and her cool in check.I needed a AC compressor and Sasha found me one at a reasonable cost.I highly recommend this location for females with car problems if Sasha not there come back when she is

Ol
Review №55

Oil change. Lovely people working there. Got to bring my dog in. 10/10 will have oil changed again

Gr
Review №56

I had an amazing first experience at Meineke. I will most definitely be back, and I will be recommending this place to many people. Great customer care, and even better prices.

Ni
Review №57

I could not be happier with the service work that the Scarborough Meineke did on one of our fleet vehicles . It’s a bigger truck so they had to make special arrangements to install the new muffler and Radiator. The people are polite, professional, and very reasonable with good communication. We will be going back for future vehicle maintenance . Thanks guys and gals!

Ja
Review №58

Air filter was checked and left just sitting on top of the engine. Drove a couple hundred miles with no filter before I opened the hood for something else and noticed it had been left like that. Even a bad mechanic knows better.

Do
Review №59

Wonderful service !

Ti
Review №60

I was extremely pleased with their honesty and transparency. Definitely a refreshing change. Thank you Tasha and crew!

Mi
Review №61

Great place to get your car serviced. Tasha leads great team of guys, all experts and professional. I greatly recommend this location.

ai
Review №62

The service was really good. I enjoy going to Menieke car care center. The sales manager is really nice and everything.

Ry
Review №63

I gotta say, Im pretty disappointed. I almost never leave bad reviews, I dont believe theyre necessary, but in this case...First off, the woman on the phone (whose name escapes me) was wonderful, communicative, sympathetic, and exceedingly diplomatic. This review does not concern her.To make a long story very short, I was overcharged for a part and labor. From then on, it was a seemingly endless stream of bad luck for the shop. I dont blame them for the bad luck, and the work done well, but I am extremely dissatisfied with what Ill call the post-op.Long story short, there was a new noise in my car after I got it back. This is not what anyone wants. I immediately went back to the shop, and explained my concern. The mechanic that met with me seemed combative, mildly rude, and frankly seemed somewhat green. I was informed by this mechanic several times that the noise was normal. It was anything but.As my story is becoming longer, Ill end here. My local mechanic diagnosed the problem immediately, and fixed it within 20 minutes. I was quoted an hour+ by Meineke. I was also never told directly that Meineke would perform the post-op for free, despite the end result being a lack of effort and care on their part.I used to be a loyal Meineke customer back home in NH, and am very disappointed that this experience has made me unwilling to return to this, or any other Meineke.

Ka
Review №64

I had an inspection done recently and staff were very kind, professional, and thorough. I left feeling confident in the diagnosis of problems and how to go about repairs.

Am
Review №65

Excellent service! Excellent communication . Tasha provided above what is expected. I will not hesitate to call there again.

Al
Review №66

This is a fantastic shop and I could not recommend more! My family and I were on a weekend get away in Portland when I started experiencing brake issues. Knowing that the situation was likely unsafe to drive, I called up Meineke and was immediately connected with the friendly and understanding manager. She made it a priority to fit me in, day of to help me and my family get moving. When it turned out that there were deeper issues than we thought, she fought to arm me with all of the information necessary to get the issue covered under the Mazda warranty. Although, I likely won’t be back to this location due to living in a different state, I highly recommend them as an honest shop who puts the customer first!

Co
Review №67

Just had my car serviced. I have been coming here for the last few years and have been very happy. Started coming here when i went somewhere and they told me i needed over 1,000 in repairs turns out wasnt the case. They were honest and trustworthy. Very happy with my service. Thank you Tasha and Keith

Ma
Review №68

Disappointed the inspection was incomplete/ my car had a dash light on thats been the situation for past 10 years plus and it failed because of this. Meinke in Scarborough for the last 3 years passed the inspection/this year they failed the vehicle. New personnel in charge. Inconsistent philosophy/I will not go back.Thanks,

Am
Review №69

Limped my old van into this place after I thought the breaks would fail. I picked it because we are new here and I knew they did breaks. Tasha at the front desk took great care of us. Kept me well informed of costs, repair times, and arranged a thrifty rental for us. I will bring my car back there for the wonderful service all around. It seems truly like a shop you can trust and a shop that takes pride in good, honest work.

Al
Review №70

I wanted to get a level kit installed onto my truck and I tried calling a ton of different places, no other shop that I called in the area would even install a level kit! Called these guys and they said they could do it no problem, I called them on a Friday and they got me in that Tuesday! Very quick unlike everywhere else I called that was at least 2-3 weeks out on work, not 2-3 days! When they began installing my level kit they noticed that my front springs were both cracked and broken and they immediately called me to inform me and figure out what It would need for parts and gave me pricing right then over the phone. Had them replace the entire strut on both sides and install the level kit. They called me at 9am to tell me about my springs being broken, they called me again at 2pm saying that it was all back together ready to be picked up with the new parts and level! Very happy with how quickly these guys are and with the work they did!

Ma
Review №71

Great service, great people, highly recommend Tasha, Jamie and crew they take great care of you everytime .We will definitely be back!

Be
Review №72

They are always friendly and helpful. I do a lot of my own car work but this Meineke is the only other place Ill bring my car for anything. If I could give them a higher rating I would!

Ke
Review №73

Not Covid safe! The guy at the counter seems to have issues wearing a mask, keeping it over his nose, and told us if we didnt like it wr could wait outside. Took our business elsewhere.

La
Review №74

Courteous, knowledgeable, and professional service — I would recommend this shop to anyone.

Ro
Review №75

I had a very nice experience. Tasha will make sure you are treated right. I would be remiss if I didnt mention the mechanics who do a great job as well.

Ri
Review №76

Been with them since opening! They have been great!Friendly!Knowledgable!

Ma
Review №77

My family goes here whenever we have car issues and Tasha has welcomed us with open arms. Feels like family working on my car very trust worthy people.

Br
Review №78

I called to make an appointment and they had me drop off the vehicle that day. Looked at the issur I reported, called to let me know what they found, I gave the go ahead and it was completed quickly.

We
Review №79

I had a scheduled appointment. Everyone was helpful. No high pressure add on sales.It did take an hour to do the oil change.

Ro
Review №80

These folks are fair and honest which is exactly what you look for in a repair facility. They are not always the cheapest but do all they can to help you save a buck as well as make sure your car will be safe when you leave.

Ry
Review №81

Had my rear brakes done here in July of 2016 only to find today that the brakes and rotors that were supposedly brand new have already worn down completely from highway driving faster than the front ones which were older. Calipers were lubed seals were not replaced which left them susceptible to the elements. This caused them to stick and prematurely wear my pads and rotors . Go elsewhere for service with techs that are actually thorough with their work.

la
Review №82

Thank you to Meineke Care Care in Scarborough, Maine for getting me back on the road. Needed new rear brakes, badly, in order to get back home, in NYS; and they got the job done very timely and professionally. Thanks for fitting me in.

Ja
Review №83

Timely reasonably priced service

Je
Review №84

Great service and they really care about there customers. We will go back.

Jo
Review №85

Cheerful place but wrong part ordered initially which required me to be at shop almost an hour longer than necessary

Mo
Review №86

This Meineke has some of the most proficient techs around. I felt comfortable bringing my car to them and walking out I felt secure in the work that was performed.

Sp
Review №87

Vary nice place, too get your car fixed.

Su
Review №88

Great work. Great reception from technicians.

Ci
Review №89

Manager was awesome. Got us right in, very pleased with service overall😁

Fr
Review №90

Fantastic customer service and great diversity of services available.

Ad
Review №91

Tasha and Jamie could not have made a better experience than I had great service fair price and exceptional customer service

aP
Review №92

Very friendly, showed and explained exactly what needed to be done, and the pricing was very fair.

An
Review №93

Great service!!!

An
Review №94

They are extremely helpful, flexible and friendly. Always putting the customer first and their prices are very fair.

Kr
Review №95

Super friendly and helpful staff!

Mi
Review №96

I asked them to put the two front tires in my car because I wanted them they didnt do it

Sc
Review №97

Prices seem a bit high but service is good

Go
Review №98

Stopped in to have some work done on my car the price was fair

Mi
Review №99

Good result here for my Smart Car repair

Li
Review №100

Very friendly and good service.

Information
7 Photos
100 Comments
4.5 Rating
  • Address:237 Gorham Rd, Scarborough, ME 04074, United States
  • Site:https://meineke.com/locations/me/scarborough-2351/
  • Phone:+1 207-573-7044
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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