I have had a too in for repair for over 45 days.They told me it was lost in shipping three weeks ago. They keep giving me the run around and never call me back when they say they will. Im very disappointed with their tool repair service and customer satisfaction is out the window on this one.
Great place
Although just a quick in and out... The staff was very knowledgeable and helpful. Offering additional guidance and insight that doesnt come from an instruction manual. Not to mention the part I needed.... Was not to be had at the bigger stores. Definite repeat.
I had an 18 volt Milwaukee Sawzall windshield extractor they needed new brushes, and Trigger. The guy there was very nice and very helpful. He took it all apart and even cleaned the inside of the motor with new bushings and made it new again all for 75 bucks. If I bought a new one it would have cost me about 800 dollars. Thank you very much kind sir. I will be a repeat customer
Excellent selection of power tools.
Okay, so my boss is the best at impossible missions. He sent me to the only place in the WORLD that does not have a hardware store-or so I thought-to get wood nails, which apparently does not have such a thing on the box. So, I found this place, I have literally passed by it a thousand times, but I dont have a need for hardware. But, yesterday, I actually went inside! These guys were super nice and helpful and when he couldnt find a box of what I needed, he went to his back room and found a nine nails PERFECT for the job, and he just gave them to me. The best customer service EVER!!! I wish I had caught his name, but if I ever hear someone say, hey I need a tool, I know right where I am sending them!
Friendly environment and helpful
Cool Homeless Guy lives outside here.
Good tools
Had to tip on my impact repaired twice in two months. Absolutely worst customer service in my life
Dave up front, Mark on repairs, and Joy overseeing the whole operation make the tool house the only place a man needs.