My husband and I recently visited this store for the first time since it’s opening. We were amazed at the selection and the layout. Even though there were employees readily available to help, we easily found our way around to get what we came in for on our own. The amount of products and variety was amazing with prices comparable to other hardware stores in the area. A very pleasant shopping experience! We will return often!
Ive layout excellent service. The prices are on the higher end 10 to 25 percent higher then big box stores like Walmart but they have a wider selection and helpful staff which you dont get at those locations. Overall this is a great place for either those niche items that are hard to find or browsing.
Has about everything you might need friendly associates very helpful
Very full selection and people are quick to help you find ..
Ive been doing repairs and landscaping for my brother this last week so have come a few times to get supplies. Each visit Ive encountered friendly and helpful staff. A staff member also made sure I was getting the correct replacement part/size to fit pre-existing holes in vinyl siding.
Great place. Staff is always very helpful and I can almost always get what I need. Great place for gifts too.
Went to order a part, I was told it would be better if I ordered myself online. That I might get a discount by doing so. I never stated that the price was an issue, I just want the part. I dont want to create an account with them. I was referred to the mall Blvd branch, whom advise that they would have to order it as well. Why cant the 1st one just simply order the part for me like I asked in the first place???
The best Ace Hardware Ive been to. The people are are very helpful and friendly, the store has a very wide selection of a variety of goods...Ill definitely be back!!
Pin in Google maps is wrong. It takes you to a house. You need to type the address into the search field to get to the right place.I was at this location to pick out some Benjamin Moore paint samples. This is a nice, small, well kept hardware store. Staff are friendly.
This place is super cool. Sure you will find your typical hardware store staples here, but this is no typical big box store. They have a very cool section of local items youd never expect a hardware store to have. Clothing, nick knacks, hilarious signs, fun toys, ukuleles, local dry rubs and hot sauces. The staff is very friendly and super helpful. They will spend time explaining grills, plumbing, painting whatever.....I love that personal attention. Oh, if you want any kind of screw, nut, or bolt....they have aisles of them. Seriously the screw mecca of the west side.
This was actually my first visit to the store. After hearing so many rave reviews from friends, I went this morning and I totally understand what they were saying. This is a truly nice store with everything from a gift shop to pretty much any household item you would ever need.
This place is amazing. The store is clean, organized, employees are super helpful. They have a variety of items. Even a cute little “boutique” for gifts inside. I would love an Ace Hardware like this one in Richmond Hill!!!! I would never go to Lowe’s again.
Love this store. Helpful employees, nice selection, good prices. Also love that they carry Benjamin Moore paint. Their little home decor/gift section is great too.
Surprisingly wide selection for a smaller store when compared to Lowes or Home Depot, plus I dont have to drive 20 minutes to get here. The employees have literally dropped what they were doing to just ask if I needed help as well, so that was nice. Overall Ive been happy with my few visits so far.
This may not be the cheapest storage place but the staff and security are excellent. You pay for service here but you get what you pay for! A+++++
This is seriously the best Ace Hardware I have ever been to. All of the associates are very knowledgeable, and there is also a huge gift and clothing area that I cant help but get lost in every time I go. LOL. I definitely recommend!
Super friendly and very customer services oriented. Didn’t have what I was looking for but looked it up and ordered it on the spot. Never been to a hardware store that does such a good job prioritizing the customer. I highly recommend these guys
Love this store. Everything you need and many nice things.A much nicer hardware store than the large box stores like home Depot and Lowes
Staff is very respectful but yet they still follow you through the store
Just want to give this ACE store location an outstanding five star rating!! The moment I walked in the store the staff was friendly even in this time of wearing masks... you could feel they cared. AMANDA was an awesome help to me in purchasing my air filters. She was real and helped me locate what I needed with joy! I loved how she new her product and guided me in making a good choice. Thank you Amanda and all the staff. This is a great location too!!
Love this place. People are beyond friendly and helpful. My wife and I shop there frequently.
Well stocked and clean. Good selection and Id say easier to get to what you need than the big box stores
Helpful but was currently out of stock for my part. But they called ahead and Midway Ace was the answer! Thanks for the help guys! My ac was back up and running!!!
The only thing this store has over other hardware stores in the area is its location relative to my daily commute, which is about the only real reason I go here. The prices are very high relative to similar items at other places locally and the constant nagging by the associates is very off putting and makes you feel extremely rushed rather than being able to take your time to make sure youre getting the right item. The final straw for me was today when the older lady in the garden section had a snide remark for me as I left, make sure to hold onto your mouth so it works properly. I can only assume this was in response to her not hearing me respond when told to have a good day. Regardless, Im not going to spend more money on higher priced items to be treated like a child by anyone when Ive been nothing but respectful. Ill just start making the drive to Lowes or Home Depot from now on.
Always very helpful. Love the merchandise especially the Christmas stuff they bring in.
Walked in looking for a variety pack of screws and bolts and within 5min a worker came to me and guided me to what I was looking for. Since I found was I was looking for so quick I decided to look around a bit more. In the next 10min I had 2 different workers ask if they could help me with anything. Prices are a little high for me but the service is amazing!
This place is way bigger than it looks! Prices are slightly high but they do carry stuff that you more than likely need or want. Its hard to look through everything tho, but is organized properly for the most part. Pretty much, my new favorite hardware store go to!
They always have everything I need for my garden and home. This is by far my favorite Ace!
Every employee that I have come in contact with at this store has been very cordial & willing to help. This store has one of the largest varieties of merchandise I have seen in a modern day hardware store.Personally, I would like to work here myself.
Very well stocked and fairly priced hardware store. Much larger than it seemed on the outside. Has almost everything youd expect a hardware store to have. Very clean on the inside and a good layout.
Finally! Service is great and the people in the Berwick and Southbridge areas dont have to drive all the way to Home Depot. Awesome place.
Love this store every you could image from jewelry to clothing to household and houseware needs is at your desire. Employees are knowledgeable and helpful.
Absolutely beautiful store. I could spend hours there just looking. Wonderful helpful people
Beautiful store. They even sell clothes. Don’t sleep on it. Super cute.
The helpful hardware place. My husband is so happy they are open
Employees are always friendly and helpful. I rather shop there than Lowes.
Best store ever! Unbelievable selection of a lot of things. Gives the big box stores a run for there money. However the big box stores dont come close to customer service and availability of help! Great store, well stocked, and very well managed!
Clean and organized. If this place doesnt have what your looking for no place will.
Very professional and knowledgeable about in-store products.
Have to say we started out a little rocky. Tim and Amanda ( Mangers) went above and beyond to make it right. This store is crazy cool with a great selection. Customer service is alive and well with this team. I can’t say enough about the recovery effort put forward by this team. New customer for life based on this experience.
Great store. Super nice employees.Lots of neat things.
This store is brand new . They have a wide wide selection of products that I was looking for. If this store has a drawback I would say its the help. The first time I went there I knew more than the whatever he was ( i.e. salesman, expert). The last time I went there the female cashier was gossiping with another employee and someone standing in line behind me instead of waiting on me and ringing up my purchase. In all fairness they may be new like the store and probably get better over time . But this store has it all and pretty good prices too. I mean its not as big as home depot or Lowes but its right there in the neighborhood and I think it will do well. I know I will be going back. And with Kroger right there by it,what a convenience.
Great store, but the older lady who works the register in the garden section is a little annoying. Ill probably drive a little farther to Lowes next time just to avoid her. It is indeed possible to help too much. Also, dont go overboard on trying to get me to sign up for a rewards card.
Great place, a little bit of everything as far as hardware is concerned and yard equipment, wish they had a better variety of plants nevertheless great store
I would have given them 5 stars except I called and someone said that they had what I needed. When I got their they did not have what I specifically called about . They are always very helpful and it is a awesome store.
Really a nice store with just about everything you will ever need. Friendly staff.
Awesome place. Very nice and great selection
I don’t understand why they advertise that they are open at eight but when you call no one answers the phone I am on my way there now let’s see what will happen.I need a 25 inch chain for my saw and I’m hoping they will have it.Well I made it to the store I was greeted by kindly staff was told a staff member would meet me back there right away in the chainsaw section until I went back there to select my chain and no one never came I waited about 20 minutes and no one never helped me the guy said he would be there in a minute and never showed up. I was able to find my chain and check out with no problems.The employees were Wearing masks which was comforting. I will say the store was put in a great location and they have just about everything imaginable in that store that you could possibly need. I gave the store three stores for being neat new and having everything that you need but I only give that store one star because I could not get no one to help me I couldn’t get anyone to answer the phone and then when the person said they were going to help me they never showed up horrible horrible staff this is a brand new store and they just opened I hope they will see this review and fix their problem especially with answering phones.
Beautiful (can you say that about a hardware store?) store! Very friendly staff. We live over an hour away but went there for a chainsaw. We called ahead and they were happy to hold it for us! Couldnt ask for better🤩
Beautiful store. Staff was very friendly and helpful. I will make this my go to store.
Great store..they have everything
Good customer service I came in there for two items found my two items I was ready to go I was very satisfied
This store has it all. Definitely going to make this a regular stop.
First time ive actually visited an Ace, and i was pleasantly surprised. Friendly and helpful, and they have products for DIY projects that i didnt even know i was going to do yet lol
Love this store. They have everything!!
Fantastic addition to the Berwick area. Went in last week for some mulch and plants to redo a planter and was assisted by Jeffery. Excellent customer service, will be in again for my next project!
Love this store. Employees are always helpful anytime we have to go to Savannah we stop by here to see what new things they have in stock.
I went in asking where I could find acaulk gun and a dryer vent brush. A man immediately walked me right to it. Then he got on a phone and requested help to locate the brush. A man approached and took me right to it.I decided to explore the Christmas items. I asked a question to another employee and again I was helped. Thank you all for all your immediate help.
Love our local Ace! I used to shop the islands location because they have the best selection and great owners. Now we have that near Pooler!
Love this store. So many items including flowers, ants, and gift items, not just hardware.
Amanda is possibly the nicest and most courteous manager I’ve ever encountered at any retail operation.
Great selection of grills and smokers
Always extremely helpful every time I come in
New Place Friendly & Good Customer Service.
Everything you could need. Really nice to have seeing that home depot and lowes are so far away.
BEAUTIFUL ORGANIZED CLEAN (even the parking-lot) Store and exceptional staff! I visited Sunday Oct. 11, 2020. Highly impressed on every level! Great Job guys!
Beautiful store. Employees need to greet better.
Have all a person needs and their staff are super helpful
Great place to find that tool for household, outdoor, gardening needs. Fun and decorative items, too. Friendly, knowledgeable staff.
Great store, very courteous sales clerks.
Nicest ACE in which I’ve ever had the pleasure of shopping. Every employee was wearing a mask, every employee I saw asked if I needed help, and the selection was amazing.
A clean and tidy environment, with a very accommodating employee staff
Excellent customer service! This location is convenient, clean and well stocked. Their staff really go above and beyond to assist you.
Great store, wonderful employees who take the time to talk to you and assist you willingly.
The employees all are very nice and helpfulI really love this store.
Very impressive facility!Brand new! A lot of different items.
Pleasant store, well stocked, helpful staff.
Ill definitely be back! 30 seconds in I was asked if I needed help from a guy almost sprinting helping another customers need and he stopped to guide me to find a T-square. Literally after that, another lady asked if I needed help, then another gentleman did the same when I stumbled on the isle across, and then finally one older gentleman asked me to assist with my purchase on some lumber work. Like the energy so ill be back.
Great place to shop for many things.
Really nice Ace Hardware. Probably one of the best stocked Ive seen.
Found it wonderful. The staff was friendly and helpful. Store is amazing.
Very friendly and helpful staff.
The address shown on Google maps is wrong. Its a private residence.
Went for outdoor hooks to hang Christmas decorations, and their stock was low. Did not find what I was looking for. Staff very friendly and helpful.
Very nice place and the staff very helpful
Literally the largest Ace I have ever been in... Very nice store!
Great love your store will be back soon great workers in store help at every corner good training
Already been in multiple times. Extremely helpful service each time. They even took care of me for something that was not available in their store. Clean, friendly, and close to work. I will be returning countless times.
Loved the gift shop area, spacious store, many aisle clerks to assist, quick check out
Employees are always friendly and helpful.
Help is a gold star standard by all knowledgeable employees .
Very well orgnaize.. I love the fact, that help is available...enjoyed shopping at Ace...Ace is the place
Excellent customer service! Very impressed.
Lots of great quick gift ideas!
Nice store fair prices
Very nice store and the associates were very friendly and helpful.
I go to this store atleast 3 times a week. Very nice and helpful employees.
Great experience and the staff was friendly and helpful.