I was going in to look for something to buy for Mother’s Day and I was told that I could not walk around and browse. If I wanted something particular she could bring it out to me? Or I could look at the book and then she could get it. There used to be a sign where they only let a certain amount of people in but that sign was gone and there were 3 family’s looking all over the store. I left the store and other people walked in after I left and are allowed to browse and look around.

I came into this Pandora to purchase my sister a charm for her bracelet. I must add also that this was my first and last visit to a Pandora store. I have not been to a Pandora store before so I was respectfully and responsibly looking for a charm with my mask on and keeping my distance from the display cases. I was asked if I needed help ISaid I had not been there before I was looking. That is when I was told that due to covid I was not able to browse the store. I did not know what I wanted because I had never been in before and I left with no argument if this was the policy then i did not want to be disrespectful. There are three things that bother me about this 1. I looked at the policy online when I left and did not find anything that says I can not browse before purchasing. 2. The couple that was in there was all over the display case and touching everything not respecting anyone around them. 3. How am I to tell someone what I would like to see or buy if I can not look.

My experience compared to other Pandora locations was very good. I was able to browse the store without a commitment to buy something in order to look around. It was busy so I had to wait a while to be helped but it was understandable. I ended up making 2 random purchases because I was actually able to look around as other Pandora locations ask if youre going to make a guaranteed purchase before you can even shop. Service by the associate was good as well, she was very pleasant and knowledgable.

This stuff is very nice the employee s

So nice and helpful!

Great service, great products. Great people, right across from cellairis also a great place for repair

Got a new charm!! I love all things cheetah

The workers are very helpful....I love Darlexux !

Beautiful jewelryGood qualityNice helpful ladies working thereThey take all the time you need so you can get what you want

Love the bracelet theu have

The employees are pleasant and knowledgeable.

Daughter brought me my 1st bracelet, Im out of control. Beautiful pieces ❤

Not crowded during my visit. Found items I was looking for.

Great service and all sales personnel were friendly! Thanks.

I love my bracelet ❤️❤️❤️ The sales lady was awesome! Ill be back!

The three of y’all that think these Ladies in the store Are racist need to grow up . Just because someone doesn’t speak to you doesn’t mean they’re racist Maybe your body language was off Maybe they did speak to you and you didn’t hear them and second of all if you really wanted to buy something you would have about it.,And PS I’m White and I have never been disrespected by any Of these fine ladies at the store. Thats all

Jasmine has excellent customer service. She patiently helped me with my exchange and purchases. Thanks a bunch!

I was so disappointed with the service from the employees in this store! I have been in pandora multiple times back in Texas . This is my first time visiting Georgia . Me and my mom went in wanting to know if they had a charm in stock . I stood there for 25 minutes . Not one “hello” not one “ I will be right with you” all the workers just looked at me and my mom and didn’t say a word to us .Very rude and also very racist! Me and my mom were the only white people in the store and as soon as a black girl walked in they said “hey girl!” Still not saying anything to me and my mom. Apparently this is not the first time this has happened from reading there reviews. Awful customer service!

A Variety of trinkets for your bracelet and necklace.

It was nices

I came here later in the evening to look at a clearance charm i saw online and the associate Marti was so helpful. She made the whole experience so special. I was so glad i stopped in!

This is the best Pandora store weve ever been to. Moulton B was awesome. He helped us and answered all our questions. Oglethorpe Mall Pandora is the best.

Talk about REDEEM. The ladies here really out did themselves this time around. The service was top notch. And I appreciate the time they spent going over details and cleaning my neckalce and charms. Thanks so much Ms.Latrelle and Lei!!! I will definitely be back soon.

Sales person very helpful!

Disappointed in the service

I am appalled at the customer service at this store! Very rude and racist and very unprofessional! 2 employees talking about a customer right in front of me, NOT one of at least 6 employees working that evening acknowledged me standing right in front of them. Worst customer service I’ve ever seen EVER!!

Hated

Great service

Love this place spoil my Wifey here for birthdays, anniversaries,and. Special occasions

The staff over there were so rude, racist and impolite! They should be trained more about customer service, never come back to this store (Oglethore mall) ! Too disappointed 👎👎👎

Love my Pandora but love more specials!!!!

So far not to happy it is now 11:15 they open at 11 been here 20 minutes no one here and I called!

Easy returns

Cute and like target addictive

I love this place.

Love it Love it Love it!!!

Service was less than helpful

I love this place

Nice jewelery

Great Place😊

Great service

Beautiful bracelets

Good