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Georgia Floors Direct
15004 Abercorn St, Savannah, GA 31419, United States
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Georgia Floors Direct
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Kr
Review №1

I was in a bind and needed carpet installed SAME DAY. I knew that was a very tall order, but I had faith it could get done. Tim was wonderful in helping me choose flooring, find someone to install. Unfortunately, after the carpet was in location and already cut up into room sizes, the installer realized he was short some carpet. Shannon worked with me to pick out some LVP that matched the carpet and wood stairs enough because there was no more of the same carpet left. I wasnt crazy about having to buy MORE flooring that I wasnt planning for, but Shannon worked with me and it came out beautifully. I would 100% recommend these guys.

Je
Review №2

Best experience you can possibly have while dealing with the stressful renovation process. The entire team was knowledgeable, super patient and helpful. They also really know their products line up, and can provide recommendations should you have questions from start to finish. I would strongly encourage anyone thinking about doing or redoing their floors, to give them call or visit their store.

Te
Review №3

I have worked with them over the last few years with construction projects and community projects that sometimes her involved great imagination. At times if I were them, I would probably head for the ocean as fast as I could run seeing me coming. But the team is always been very helpful, interested, and very pleasant.Due to the fact everything is always met the deadlines I have had. And they are my great support “behind the scenes “ back up team.I wouldn’t trade them or their knowledge of what they do for any other carpet company. Just letting you guys know IAppreciate everything you’ve done for us.

Ar
Review №4

Greeted when we walked in the door. Got all of our questions answered about vynol lament. Nice service.

Pa
Review №5

Fantastic experience with Georgia Floors Direct. Excellent customer service, great price, beautiful floor options. Went in needing new floors ASAP, Tim called an installer while I was there and they came out the next day. We love our new floors!

Ka
Review №6

The staff was wonderful and the contractor they recommended went above and beyond. My floors are beautiful and were a great price. I will definitely recommend this company to everybody.

ja
Review №7

We found exactly what we wanted and was helped appropriately. Great pricing and the installation was quick and professional. Great job all around. And I would definitely recommend to anyone.

Je
Review №8

Mr. Tim was awesome. He helped me find exactly what I wanted. He gave me a great price and assisted me with all my request. I frequently use this company and Im never disappoint ed.

La
Review №9

Staff very friendly and they provided great customer service and their prices arevery affordable. I’m loving my new carpet!

Ta
Review №10

My experience was awesome! Amazing customer service. They were super helpful with getting us exactly what we needed! Will definitely go back in the future.

Sp
Review №11

What a great experience! We finally decided what we wanted on our floors and the next thing we knew, Tim had us scheduled to begin work the next day. Ill say sudden service. The pricing was great and the service was outstanding. I would heartily recommend Georgia Floors Direct and Tim Fortson and his staff to all.Thanks Tim for a pleasant experience.

Wh
Review №12

Great service and a great deal

Ri
Review №13

You guys were excellent. Great service and great selection plus prices were reasonable.

Ka
Review №14

Our floors turned out beautiful! Tim and his staff were very friendly and provided great service. Bill and Tyler were very meticulous in their work and very professional. If you are thinking about vinyl plank, I highly recommend GA Floors Direct!!

Ro
Review №15

For those on a budget, they had good quality carpet at a far better price than Lowes or Home Depot. That was the main selling point for me. Along with the memory foam padding, the bedrooms are so much more comfortable to walk on. Definitely worth the extra money that I wouldve spent on carpet alone.

Te
Review №16

Tim and his staff at Georgia Floors Direct were very professional, friendly and helpful. They not only sold me the product, but sold a much better product at a way better price! They even walked me through the process of installing my floor the correct way, as Im a DIY homeowner 😊 I totally appreciate their patience and work ethics. I have already told several people to come there for their floor needs and I definitely will be back!

Ch
Review №17

Excellent staff. They are patient and respectful. Best prices to be found.

Sa
Review №18

I purchased both linoleum and a tile laminate flooring.Everyone I worked with at Georgia Floors Direct was helpful. My purchases were major to me, but on the scale of 2 to 10, probably a hayrd 5 for them.I felt as if my little purchase mattered. That’s Big to me.I wasn’t rushed, but all my questions were answered and nobody pressured me.I’m so pleased with all of my service, start to finish, and the quality of the product and the price, simply put Can’t be Beat.These guys were awesome!

Sh
Review №19

I have used this stores services for quite a few years now and I appreciate the selection and availability of products. The sales associates are friendly, knowledgeable and professional. I always have a wonderful experience. Thanks guys for helping me out!

Ke
Review №20

My vinyl flooring looks great. Contractor was fast laying it down too. Just a word of caution so you’re aware up front, when the 1/4 round is laid, you are responsible for the caulking and filling nail holes. But overall happy with my experience.

Da
Review №21

Awesome customer service, on time delivery! Competitive price! Highly recommend!

Ta
Review №22

If youre looking for an 8x10 rug I would recommend you drop by and check out Georgia Floors Direct. I was surprised they sell rugs. Thought they only sold carpet. Great rugs for a great price!

Ma
Review №23

Highly recommend for all your flooring needs. Manager Tim Fortson went above and beyond the call of duty to ensure our needs were met and that we were completely satisfied.

Ke
Review №24

Excellent service great staff. Will definitely buy from them again

Gr
Review №25

I used the Vinyl planking in my yoga studio, and I love it. When I replace the floors in my house I will definitely use Georgia Georgia Flooring direct again!!

Ja
Review №26

I have been using Georgia Floors Direct for many years now for all of my flooring needs and have always found the quality & savings to be second to none.Highly recommend!

Ci
Review №27

Thanks to Tim and staff - love my flooring! They recommended an installer who did a great job! So pleased with the outcome!!

De
Review №28

It was fast and easy. We were adding to some flooring we already had replaced. They knew the name and I was out of there fast. Yesterday returned what I didn’t need. No issues. Would appsolutely use them again!

Tr
Review №29

I got laminate flooring installed at my home by Joe Martin, whom installs flooring for Floors Direct in October 2020. In January or February of 2021, I noticed that the boarding was detaching from the wall in some areas. I stopped by Floors Direct and spoke with the Tim (the manager) and showed him pictures. He stated to call Mr. Martin and make him aware. I was hesitant to call because I know he rarely return calls and his mailbox is always full. Nevertheless, I called and no answer. I also texted pictures and explained my concerned. Over a month later, still no call. I reengaged Tim and updated him on what occurred. His respond was to be honest, the installer job is not attaching the boards and painting.I explained to him that he is not a painter and wasnt hired to paint and I was aware that painting was not included in the install. However, it was his job to place the boarding back which is now detaching. He stated that he would give me $100 to get it fixed. I agreed because at this point I was tired of the back and forth.Tim stated to call him in 15 minutes. I left the store and I called him back 30 minutes later. I explained to him that I would whether have someone to fix this mishap rather than the money. Tim stated that he would find someone to fix it and someone would contact me by Wednesday if not for me to contact him. As usual, no one contacted me back. I actually didnt reengage him until Saturday when I went to the store. I spoke to Gabe; I was told that Tim doesnt work on the weekend. Gabe wanted to know if he could assist me. I explained the situation. Game stated that he would speak with Tim on Monday to get the problem taking care of and he would call me back. Gabe called me on 10 May about 1130. He stated that Mr. Martin would be contacting me within the next 30-45 minutes and he would call Mr. Martian to remind him to call me. Of course, I didnt receive a call. I called back to the store on Tuesday 11 May to speak with Gabe and was told that he was off and would be back in the store on Wednesday 12 May at 1000. I called the store and left my name and call back number because Gabe was on the phone speaking with a customer. Hours later, still no return phone call.

Jo
Review №30

Staff takes the time to answer your questions and very knowledgeable about their products.

Ma
Review №31

The manager Tim really knows his flooring and the guys in the warehouse were awesome and quick loading me up! Will def be back!

Ca
Review №32

The floor looks great, Jody and his helper did a fantastic job, we recommend them to anyone

Ke
Review №33

Extremely helpful helping my husband and I pick out wood flooring to match terracotta flooring in our new home. Got us a great deal and had it in for our flooring guy to put in the day we moved in. It looks beautiful.

Pa
Review №34

Casey and his assist were on time. They didnt wear masks but did state they had gotten vaccinated. Work was professionally done.

Ta
Review №35

Had a good experience with this company,I would and already have recommended them to potential customers.Prices and service right!

Ma
Review №36

Clean store, great salesmen, about a 5 or 10 minute wait time to get loaded and we were on our way. Have been back twice since. Prices were great too, alot cheaper HD or Lowes. Have sent others there for flooring.

Ke
Review №37

Ordered wood flooring (700 sq feet) and carpet/padding. Good service and quick availability.

Gr
Review №38

Awesome friendly service and very knowledgeable staff. Great prices too!

Bi
Review №39

Price was greatService was even betterAfter searching for indoor/ outdoor carpet at Lowe’s we found exactly what we wanted here at a much better price and a much better qualityDon’t know why we didn’t shop here first

Do
Review №40

The men that work there are polite and very helpful. I found just what I needed at a good price

Di
Review №41

I was very pleased my carpet and in very kind and courteous and professional will go back again thanks everyone

Ir
Review №42

We had a wonderful experience with shopping for carpet at Georgia Floors Direct. Tim Fortson helped us pick out the best carpet for our budget and liking. He went above and beyond. Excellent Customer Service all the way to the recommended carpet installers, Charlie Hattrich and Doug Garrett. We have already recommended GFD to our friends and families. They plan on checking them out. Highly recommend them! Butch and Irene Christian

ge
Review №43

Awesome team. Always on time and professional

te
Review №44

We ordered last year great service this year. ordered and order was total wrong the stair trimWas ordered wrong waited 6 weeks was ok on this was to get some of the same as last year wrong now I had to mix the stairs because I am having surgery and had to get this done

Ka
Review №45

Georgia floors direct always does a stand up job from customer service to installation! I would highly recommend!

Je
Review №46

Tim is such a great guy and has lots of knowledge.

Da
Review №47

Great selection, good price, friendly service and excellent installation.

me
Review №48

Really high prices! Floors and decor has more variety and more reasonable price points.

We
Review №49

Salesmen were very professional and very helpful. I would recommend them if youre looking for carpet or flooring.

Bi
Review №50

Great carpet at a Great price. Installers Chris Warman and Daniel did a very professional job..

An
Review №51

We had a great experience with Mr.Tim. He was such a blessing to help us pick out the best carpet for our church. Even stepped up to the plate to get an installer, when our Contractor went sour. I love this company because of Quality, great prices and service. Mr. Tim I give you 10 👍(thumbs up) for what you did to help us. God bless you and your company.

To
Review №52

I’ve been shopping for vinyl plank flooring for several months. This was by far the best selection and the best prices. Gabe was extremely nice and very knowledgeable about all of the flooring. He was very patient with me & I never felt pressured. He went out of his way to help us. I highly recommend Georgia Flooring Direct and the staff for all flooring needs!

Bo
Review №53

Good prices, good value.

El
Review №54

Very professional and the prices is great!

Da
Review №55

We have bought 3 different floors from there and we love them all. There installer does a great job and the sales group are awesome. When I need more flooring I will going back to them

Je
Review №56

Great experience. The staff (Gabe) was knowledgeable and helpful. I appreciated their cost-effective remnant options. Found exactly what we needed and we were in and out in 20 minutes with the carpet and pad loaded in the car.

Je
Review №57

I ordered a carpet 2 months ago havent never received it got my refund back.

Ma
Review №58

The clerks were so nice and helpful. Gabe is one, I cant remember the name if the other guy, both went over and beyond getting our wood flooring. They made think that we were valued customers. We will be back!

Ke
Review №59

Great service and very good installers

Mi
Review №60

Was there picking up material for a customer.Everyone was helpful and professional

Ka
Review №61

What a pleasant experience at Georgia Floors Direct! From the moment my mother and I walked in, Gabe helped answer all of our questions and concerns about carpeting. He helped us choose the perfect carpet that suited our needs and also scheduled a speedy installation and made the process so much easier for us. Thanks so much, Gabe!

Mr
Review №62

Great customer service and good deals on carpet.

Bu
Review №63

Great experience with this company and their sales team. The associates are very knowledgeable when it comes to their products and what they recommend. They are helpful with ordering and getting shipments when needed. I would definitely use them again.

St
Review №64

Just purchased a high quality laminate plank flooring from these folks. Shout out to Gabe for his product knowledge and great customer service. Installation was excellent! Price beat all of the local competitors and follow up was great! Give these folks at Georgia Floors a try. I dont believe youll be disappointed.

Th
Review №65

Excellent prices. Great selection. The salesperson that worked with us was Shannon and he was great. Took his time in showing us options, we never felt rushed, and he sold us an entire house worth of flooring because of it. Thanks!

Da
Review №66

Really nice people.

Br
Review №67

Very professional and quick

L
Review №68

Great experience with Dan. He had a lot of patience assisting us with what we wanted. Dan was able to help us choose something that would best for our rental property and gave great recommendations and knowledgeable. I wish they had more slecetion. I would highly recommend this place to anyone.

Me
Review №69

We have used Georgia Floors Direct twice now and cant say enough about how great their customer service is. They are very attentive and follow through with everything they promise. We have specifically worked with Shannon and Gabe, both of whom take pride in their work and deliver excellent customer service. Thanks!

Pe
Review №70

Floor tile product was available in a timely manner. Store reference installer Charles and his partner Jake did a great job installing the bath tile floors. They kept every thing clean and neat and protected existing floors. I would recommend store and installer for your job. Thanks

La
Review №71

Great customer service, attentive and very knowledgeable about the products they recommend. Prices are reasonable! I would most certainly use them again.

se
Review №72

Nice selection. Didnt have our color of flooring

Ka
Review №73

I have not used their services as yet but the sales re is very knowledgeable and they have a wide variety of choices.

aw
Review №74

I purchased a carpet from here on 7/21. I needed a 12x14 carpet for the garage. The carpet I picked out was 12x16 and the employee offered to cut it to size. They didn’t measure what they were cutting and didn’t cut it straight. I measured the cut off piece when I got home it was 21 inches on one side and 16 on the other. When loading the carpet in the truck they used a beat up half cardboard roll to roll the carpet. This caused the other half of the carpet to bend when transporting home (only about a mile). This bend ended up scraping on the road leaving holes in the carpet. Overall I was happy with the selection and price but the attention to detail of the employees was non existent.

Je
Review №75

Lets talk service. I was not a big sale. Im a DIY guy who had a very small home project. Despite the fact that I miscalculated my materials and had to return multiple times, I was given the attention, time, and level of service as if I was a top customer. Dan even carried the one box of material I purchased out to the truck for me. Dan and the team at Georgia Floors Direct exemplify how business should be done here in the South. If exceptional service is what youre looking for, youll certainly find it here.

Ca
Review №76

Couldnt cut us the carpet we wanted because it was at the bottom of all of the rolls and they didnt want to spend 30 min trying to get it out when the store closed in 15 min. Very lazy and clearly didnt want our business. Also he was pretty rude about it. Hed be happy to cut us any other piece of carpet that was at the top of the rolls, but obviously none of those matched what we needed. Wow.

Ta
Review №77

Tanner was AWESOME with helping me and my Mom pick out Flooring for her home. 💕

Lo
Review №78

Huge selection of choices. Many options.

IF
Review №79

I had an awesome experience- they saved us so much money and went above and beyond to make sure we had the exact carpet that matched our room decor. thank you Tim! Yall were great!

B
Review №80

Great place, friendly staff, good prices, they are going to carpet our home

ca
Review №81

I have NEVER had a bad experience or customer service from this store. I have purchased from here before and will continue to be a return shopper. Tim Forston and staff and very friendly and helpful

Me
Review №82

Gabe is awesome! Very helpful and helped me find what I was looking for at a cheaper price.

Ve
Review №83

Gabe is excellent, very attentive and knowledgeable!

Ja
Review №84

Good pricing

Pa
Review №85

Purchased waterproof Laminate flooring and Porcelain tile. Both products were priced at a rate lower than others I found in other stores. Very courteous and patient service.

Je
Review №86

They went out of their way to get me exactly what I needed. I will definitely use them again!

ry
Review №87

They have what yah need most likely but they are expensive.

as
Review №88

All the guys are great! Go there for all of your flooring needs!

Ta
Review №89

Gaeb, was Very helpful.

Pa
Review №90

They took good care of us and the values of our purchase were exceptional

Sh
Review №91

Be aware that the employees will tell you anything you want to hear just to get a sale. They work on commission only. We were told false information on pricing and delivery. We also called to inform GA Floors how disappointed we were and to explain the situation to the manager and they did nothing!!! I wouldn’t reccomend this place of business. This is not how you should treat customers.

za
Review №92

Excellent service. Thanks it was a really nice experience.

Ch
Review №93

I was please with the customer service, Gabe Albright was very freindly, and helpful. I was very happy with the installer he suggested . I will return for more flooring needs in the future.

Sh
Review №94

Very nice people Ive done business with them for yrs. And will continue to!

Pa
Review №95

We have worked with Georgia Floors Direct in the past going back to 2007 and came back recently for a job that had to be done as a result of a slab leak. We worked with Gabe Albright and could not have been happier. Gabe was extremely knowledgeable and informed us of all of our options and was extremely professional as well. He made sure every need was taken care of. Now, unfortunately, 2 months later we have had another slab leak and the first person we called was Gabe. Cannot recommend a company or staff member more than GFD and Gabe. Thanks so much for taking great care of us!Patty Pierce

Bo
Review №96

They were courteous and professional. They were very serious about making us satisfied customers.

je
Review №97

Ok selection and service was good

Bi
Review №98

The staff there was helpful as always. I was in and out with my purchase within 15 minutes.

Ca
Review №99

Exceptional staff, Gabe is always helpful and answers all questions. I tried other carpet places and ended up back where I started.

Ba
Review №100

Nice people fair selection of wood and carpet.

Information
74 Photos
100 Comments
4.5 Rating
  • Address:15004 Abercorn St, Savannah, GA 31419, United States
  • Site:http://georgiafloorsdirect.com/
  • Phone:+1 912-925-2454
Categories
  • Carpet store
  • Flooring store
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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