Great customer service. CHEF is an excellent sales associate. I presented her with the requirements I needed in a vehicle and she delivered. My first time buying from a dealership was made very easy as she was able to walk me through the process in an efficient yet thorough manner. She even stayed late to help me out. Highly recommend 👍

If I could give a 0, I would. Terrible service, especially from the sales director Jim Mangano. Also, the fact that he was aggressive and in the customer’s face with no mask on during a pandemic. He escalated an already unsatisfactory concern with a vehicle purchase. I will be reporting to BBB, and I have a message to this dealership. It is not enough to just be “nice” during the car purchase. You should strive to have empathy and compassion even if the news you intend to deliver isn’t great. Being combative will always lead to negative reviews. I will ensure to tell all I know not to patronize this dealership and to never to purchase a car from here if quality service after purchase is desired.

My time here was well spent. GUS was awesome he was clear, consistent and upfront about every detail. Customer service was above and beyond. I couldn’t have asked for a better salesman. I will definitely be returning when it’s time for an upgrade.

From the time I stepped into the dealership, until I left in my new vehicle, it was a pleasant buying experience. Mr Gus Martin met me with a huge smile and welcomed me as if hed known me for quite some time. He never treated me like stranger. He was very kind, respectable and very informative. This team worked to make experience easy and pleasant. They were honest and up front with everything. They all treated me like family. Very encouraging and curtious. I cant say thank you enough. So, if youre in the market for a new vehicle, try North Savannah Dodge. You wont be disappointed.

Guss provided Excellent service during my visit. He made buying my new car easy and comfortable. He asked specific questions to ensure my wants in the process were addressed and taken care of. I recommend not only the dealership but specifically Guss as you sales service agent. His service IS the reason for the 5 star review.

If your looking to purchase a car be sure to come here and ask for CHEF. I was looking for the right car for a couple of weeks. She was very patient and made sure I got the perfect car and the best deal! If I’m ever in need of a car again I’m definitely coming back!!

Great experience all the way through from everyone. Chef was great and she explained everything to me and worked hard on a deal that I was very happy with. Top notch.

George McCready was a wonderful great salesman. He was not pushy with us. He listened to what we wanted and kept pushing his manger Justin to get us a great deal.

I just had an excellent car buying experience here. I found myself disbelieving how direct, easy, simple the whole process was, from start to finish. I kept waiting for the experience to sour, surely something would go south...but it never did! I got a great deal on a new Cherokee 4x4, a fair offer on my trade, met a great sales person Gia, and honestly, my wife and I really just had a nice afternoon. Thank you Gia and CDJR North Savannah.

My husband had scheduled an appointment for an oil change for our truck a few days ahead of time, they were unable to give him pricing at the time he called so when I arrived 15 minutes before my appointment I asked them how much it would cost all together for our diesel truck. I was told “around” $400-$450 total. He told me to have a seat as it would take just a little bit longer as the truck needs to sit for a full half hour before they can begin, I said okay no problem as I had an appointment I didn’t think it would take too long anyways. So I’m 9 months pregnant sitting in a tall chair that wasn’t the comfiest with a table ….FOR TWO AND A HALF HOURS! I can’t tell you how many times I had fallen asleep because it was taking so long. I’m sorry but you think you would tell someone upon arrival the estimated wait time because I would have had someone come with to drop it off or made an apt a different day. Just crazy, an elderly lady had walked in and said I better find a comfy seat, they told me the express lane has a TWO HOUR WAIT! I said well apparently it doesn’t make a difference if you have an apt because I’ve been here 2.5 hours. Then they come out and ask me to pay, MY TOTAL WAS OVER 550.00!!!!!!! FOR AN OIL CHANGE! that was priced $100.00 less. I will never be going back to this dealer ship again. RIDICULAS!

Not happy at all right now! December had oil change done my car started leaking oil in January. Took it in they told us the screw broke and damaged the pan and everything needs to be replaced, charged us $1200 for something they messed up! I do not know much about cars but that screw usually does not just break. Then 2 weeks ago drove 30 miles one way to get a oil change, they do not do appointments Saturday. Could not get me in, due to being to busy. Went back last weekend to get one waited 4 hours on a oil change. Husband went to get his car serviced today we made the appointment little over a week ago just to be told they do NOT service vehicles over 10 years anymore. Somebody could have called and let us know before he drives 60 miles round trip!!! He then waited on a oil change and left due to them being backed up! He had a appointment for his car to get looked at and a oil change, and waited over 1 hour and his car did not move! We had great service with them until the last 9 month!

Really nice dealership big and clean with plenty of inventory. I flew down from Chicago to pick up a fantastically priced Ram Power Wagon. I searched the entire country for the right truck and this place won my business. Everyone was extremely nice. Do yourself a favor and ask for Cody would definitely buy another vehicle from here again. In fact, when I’m ready, this will be the first place I look. Also the off road testing coarse is really impressive.

I knew going into a purchase of this gratitude, and this being my first purchase on my own. There would be a lot of unknowns for me, especially if I could get the best deal possible for my circumstances. Being a first time buyer under my name, credit would be an obstacle. This is getting my history of paying on a vehicle started basically. I was nervous going into this I wanted a Dodge Charger R/T and man does North have them! Wow. The staff there are incredibly helpful, truly truly work with you no matter who, or what you do. I was assisted through the whole process by Becca Matherne a step one auto employee. My F8(Green) 2018 Dodge Charger R/T WAS through StepOneAuto. I could tell from the first conversation I had with Becca, that everything she said or did for me was genuinely in my best interest. She impressed the hell out of me, if I’m being honest. She explained everything detail for detail. Believe me, I left that dealership more educated on how The car business works. I want to stress here, how much Becca was the one who made this so easy and safe for me to make this decision.. Thank you so much Becca, you have my support and lifelong friendship. Truly thankful for North Savannah And their whole team. EVERYONE THERE ARE GREAT PEOPLE!

Sandra Alford and Gus Martin were very great. They completely understand what I was asking for and did not try to push me into anything that I didn’t want. I couldn’t make the purchase today, but the experience was outstanding. Any and everybody should come see them. They are great.

Jake & TJ were super helpful in assisting me with my trade-in and car purchase. Customer Service was on point, and I never felt pressured to move forward. It was my second car purchase at the Chatham Parkway location, and If I need to buy a car in the future, I will make sure to return to this location.

Becca was professional and very thorough when assisting us with our purchase, and the entire staff was very personable. Weldon and I would definitely recommend and shop here again. We love our Dodge Challenger!

Professional team. Gus was incredibly helpful and patient. After deciding on the vehicle, the team was quick to finalize the purchase. Team ensured that we understood the warranty packages.

Walking in, I was just going to see if I could look for a car that would fit my budget since my wife and are a finally starting a family. Looking around, it didn’t take long till Jacob came to us with a warm welcome. He was willing to help me out with finding a car that fit my budget and was really helpful with giving me different options. By the end of it, he actually found me the car of my dreams within the price I was hoping for. Walked out shaking his hand, happy to seal the deal. Look for Jacob Hall, great man, friendly and super professional.

Today I had an appointment to buy a vehicle. I got there and they showed me exactly what I wanted. I got approved for a 2019 Dodge Journey. It went so smoothly with no complaints. Thank you Troy for your help. For future purchases I will be coming back here again. Also will be sending people to go to them for purchases.

I do not recommend. The salesman did not know what inventory was on the lot. They failed to pay off my trade in within a timely manner. I called for days and no one ever called me back. I purchased this vehicle a month and a half ago and I have still not received the tag or the spare key. I have not heard from anyone concerning the issues but I received a text asking me to purchase a new vehicle with them. Its almost like they never knew I was there.

We bought two vehicles; a Jeep Compass and a Ram 1500. George McCready helped us out a ton and got both my wife and I squared away. Good prices on each. Will be returning soon for our daughter’s vehicle. Thanks George!

Im changing my review because of an unresolved issue with my vehicle. On 08/09/21 the vehicle was shown to me by Jack Hall, the sales professional. We discovered there is a problem with the touch screen which controls the display for the AC, radio, navigation, phone, and other settings. After starting the vehicle, the display went blank. I was ready to end the the showing, but the sales person stated that it was probably something simple, maybe a fuse. I said to him, the only way I would move forward with the purchase would be if the dealership would fix the problem. Jake said he would have to have approval from his boss, the General manager. So he went back inside to speak to the GM, he returned after a few minutes with approval from the GM to get the vehicle problem fixed. To make a long story short, after a number of visits back to the dealership about the issue, today September 2, 2021 my vehicle is still not fixed. I have just been getting the run around.

This was the best car buying experience Ive ever had. Stephanie the sales person was absolutely outstanding. Not only was she knowledgeable, she had a great sense of humor which I appreciated. I inquired into a vehicle after hours via the internet to ensure it was in stock. The dealership texted me when they first opened the following day that it was in stock and to come on in. Stephanie greeted me, and I explained to her the vehicle I was interested in. She brought the vehicle out and I took it for a test drive. We then went through the process of purchasing the vehicle. Everyone involved from the dealership was super pleasant, straight forward. No games or high pressure sales like some dealerships. I cannot recommend Stephanie and the dealership enough.

The easiest and smoothest purchase we have ever had! Gianna was the absolute best!! We had specific requirements and she went above and beyond to ensure that we got exactly what we wanted! Will definitely recommend both Gianna and this dealership to anyone in the market for a vehicle!

Had a great experience today with Gus make sure to ask for him he made the process less stressful and really cares about his customers. Very upbeat personally explained everything fully and made sure I thoroughly understood the whole process.

I just want to start off by saying- I don’t write a lot of reviews, particularly bad ones- but the customer service I experienced while my car was getting serviced at this location was unacceptable. My grand Cherokee was in the shop a total of 18 days. It was dropped off by a tow truck on Friday morning and I was told it would be looked at first thing Monday morning and that my appointment was booked. I then caught my service writer in many lies from that point forward. He never called me with updates-I had to call him. So when he told me Monday, Tuesday, and Wednesday of the first week it would be looked at, he finally admitted on that Thursday that it was just now being looked at. I then caught him lying about if the parts I ordered were in. I talked to a woman that said they were, and then he lied and said they weren’t- I guess to buy more time. He then “went and checked again” and needless to say the parts were there. I tried calling and leaving voicemails for the manager but they never returned my calls. Needless to say I will never be coming back to this location.

Daniel was the BEST sales person I’ve ever worked with. He was attentive, paid attention to my needs, was honest, and made the car buying process an actual joy. I can’t thank him enough for his help!

Currently on my second call, having waited 40 minutes to find paperwork to tell me about my jeeps repairs. I dropped it off 6 days ago to get 2 keys made and replace door handles on 2 doors. 40 minutes for multiple people to track down paperwork is not what I call efficient, or good customer service. Still waiting.......Wonder if people knew about the service center if they would want to buy from here.Update 43 minutes to get someone new who said parts were back ordered, I asked for any updates now waiting again. So it begins.

Sandra was very helpful I finding me a truck she worked hard to get me what I wanted and needed friendly and knowledgeable of the trucks you rock girl have a Rocka Rocka and blessed day 🙏

My experience with the used car sales was very good. However, I found out a month later, after the radio went out in the 2018 Ford Escape I purchased, that these people really do care and try to help work things out for their customers. Jim Mangano, Sales Manager, told me he would take care of getting a new radio and installing it for me at no charge. I commend Jim and the dealership for going above and beyond in my bad luck situation.Thank you,Nadia Barker

I always love going here theyre helpful and actually care to get you what your looking for and qhat u can afford and based on your needs instead of their own they care about their customers I will continue to shop here as long as Im in geogia

Jheyson Vargas is a really amazing and pleasant salesman for Chrysler Dodge Jeep Ram here jn Savannah. Made the process light hearted and fun and worked with me to find the right fit for my family moving forward. An absolutely great experience.

Horrible service. Dont recommend having your vechile serviced at this facility. Wont do all the services you request to be done with your appointment and parts not in stock. Will cancel your appointment last minute and tell you that they dont have another appointment available for several weeks. Brianna is definitely not friendly. Horrible experience. Will be going back to the Jeep dealership I used to go to even if the distance is double.

Rude service folks. When I walked I was greeted with a muffled sounding woman. I explained I couldnt hear her, she pulled down her mask and raised her voice. When I spoke to the service writer I was told it would take 3hrs to fix a computer software update, my phone takes 10min, I said that didnt sound right, she said oh well thats the way it is. Ill never buy a car or use this dealership ever.

Been over 10 years since I bought a car from the dealership. Gia made everything super fast and easy! Love my second Prius! Not a brand new Jeep Wrangler but who knows I wont buy one one day! Thanks

Jacob Hall was the best sales person ever . He made the buying experience very enjoyable ; and also provided awesome customer service ! I would totally do business with him again !

After 4 years, tried this place again for my Dodge services. They failed to do anything requested and instead did the opposite.Due to weather changing, tires are over inflated, requested tires to be adjusted to proper pressure, instead they inflated my car tires to 40 psi. 41 is max limit on my tires, so they risked my life.Requested no tire rotation as I just had this done elsewhere. They randomly placed my tires on my car, crossing my single direction tires that Ill now have to take the time to go elsewhere and move my tires around, again.Requested an oil change but not too touch my washer fluid. They tell me they didnt touch any fluids and would be another hour (after taking 3 hours to not do what was paid for).Requested no sticker be placed on my windshield. Yep, they ruined my tint trying to take it back off.And they wonder why Id rather get my Dodge serviced at Honda and purchased all 3 of my Dodges out of state and will continue to do so. Very bad service.

I was recently in the Savannah area on vacation from North Louisiana towing my travel trailer with my 2019 RAM 1500. Thursday 6/10/21 I started hearing a strange noise coming from the rear drivers side wheel. Being so far from home and not wanting to risk further damage to my truck while towing my trailer, I wanted to take it to a dealer to have it looked at before I hit the road. I stopped in at 4:00 in the afternoon and they were extremely busy. They could have easily blown me off and told me to make an appointment and come back another day. However, Alice (Service Manager) listened to my concern and told one of the service advisors to go grab a tech from the shop floor and have them ride with me. We were gone for 10 minutes or so and he got down under the truck and inspected it real good and assured me it was safe to drive.I just want to say thank you to Alice and her staff for taking care of me that day. Not knowing me from Adam and I wasnt even their customer. They sure made me feel like my concern mattered to them and I would highly recommend this dealership.

George Mccready was Awesome!!!Great respect to my needs and financial well being for myself and family. George will be an great addition to the Jeep family.

Took my car in for service they did a great job with it quick and out the door

I will never go back to get repairs. They told me they ordered the parts then a week later I called to get a update and they said they didn’t get the parts yet bc they never ordered the parts until a week later. (I had the tracking info) and then was given 4 different dates for when it would be done and each time it fell through. They told me the total price on the phone then when I went to go pick my vehicle up they charged me almost $300 more then what they said on the phone and they definitely don’t seem to care to get stuff done. And will lie about there own wrong doing.

It’s a nice looking dealership and the employees are friendly, but I didn’t wait 2 weeks for an appointment to have my Jeep parked in lot while they find time to work on it.

For our salesperson, She gets 10 STARS. She was very sweet and knowledgeable and never tried to jank us around and very professional! The one star is for 2 reasons! They advertise the car on carfax for 23000 but had the price jacked up to 27000 when it was in an accident (which was failed to be mentioned) but I looked passed it because I did my research on carfax prior to coming in and wasn’t bad. The second reason they get 1 star the finance/sale manager claimed that my dads credit score was 616 when it was actually at 660! They had the interest at 17 percent. My dad and husband was already approved at 13 percent with navy federal but wanted to see if they could get something lower. Had the nerve to bring out a piece paper to further push the idea of my dads credit score was much lower. I’m writing this review now because after a week in a half my dad recieved his denial/approval letter in the mail stating that in fact his credit score was at 662. I don’t know if they were playing games or trying to pull extra money or what but we definitely won’t be going back 🥴

Dealership NOT customer oriented. 1star too good. Additionally, saw very poor treatment towards law enforcement. Cashier Dee is argumentative and what seemed as racial or LE discrimination while refusing service. Seemed more interested in talking about nails with other employees, while ignoring customer. NEVER purchase anything from this dealership.

Took in the 2021 Power Wagon for an express oil change today. 2.5 hours later i was done. I would assume it took this long as they stated the express lift could not accommodate the weight of the power wagon. If you are in a hurry i wouldnt suggest the express option. Make an appointment to drop your vehicle off and secure other transportation. Express should be in my opinion 45 min or less. Cody Z in service was polite and informative though.

Fatima my technician was great kept me informed of what was going on with car her profession showed

Great dealer and great experience! Daniel White was our sales rep and he is awesome. The dealership has a nice selection of used cars which is what we were looking for. We were able to find the perfect fit for our daughter and they really bent over backwards to get it within our budget. Also, they took care of some after-sell issues which solidified them as a very reputable and honest dealer in my eyes. I will definitely use them again in the future and recommend them to anyone in the market for a new or used car. They have earned my loyalty!

Coming here was amazing and smooth I came here shopping around for a car. Even though they didn’t have it on the lot George mcCready went above and beyond to get the car I wanted to get here as fast as possible. If anyone is looking to buy a car come and talk to him.

Becca was great . I did an on line purchase. I had a lot of questions. But Becca was a really trooper. She answered my questions and help me with the transaction completely. I was very please with the exceptional service and the vehicle was everything I expected. Thank you to everyone that helped with my transaction.

Took my Truck in to get fixed, super easy to get an appt, they were all very courteous inside!Cody was the service writer and is a phenomenal asset to the team! The repair was an entire day early, so i got the truck back in time to take the boat over the weekend.The dealer pricing is expensive, but, you get what you pay for, and i have peace of mind knowing that they stand behind their work.Would absolutely recommend them, but hopefully i dont have to go back any time soon lol.

Great Sales Team! Thanks, Gus Martin! Talk to Gus for a great deal!

George was knowledgeable and competent!Not a pushy car salesman! Highly recommend!

George McCready was very nice and helpful. They made an awkward situation an agreeable one. Thanks again.

Victoria Burris helped me when I came into this dealership. She said that if I did a pre-approval with them they could give me an exact amount for a financed vehicle and promised they wouldnt do a hard inquiry. Two minutes later I have 5 hard inquiries from them on my credit report.This is SCAM. Dont go lying to customers so you can get some business. I will be filing a complaint with the BBB.NOTE TO MYSELF: Never ever give your social until youre sure that you found the vehicle you want.

Jake was awesome, helped me get the truck I wanted for the right price! Thank you very much.

Went in for one of the scratch-off mailer gimmick because you never know. Was a decent experience. Salespeople were a bit pushy but thats their job. EXCEPT, I was promised they wouldnt run my credit because I dont want unnecessary inquiries when I knew I wasnt there to purchase and well they lied. When I called to ask them to fix it, the manager was only willing to offer to have the rep call me back, not to call the credit agency. This is a big deal to me and they have now lost my business forever. Owned nothing but Dodge and Jeeps for the last 4 vehicles. Guess I am a Chevy man now.

Terrible business practices. All lies until you’ve signed the paperwork. My car that I traded in is showing late payment. It’s been a month and they still haven’t paid it off! Would never buy from again

Everyone was helpful, attentive, friendly and open with information. Great experience!!

Jake’s great, got the Wrangler I wanted and buying process was easy and quick.

These guys got me in the car I wanted when I was going to settle with something less. They were great with their customer service!

This dealer constantly over books appointments. I had an 8:30 AM appointment for tire rotation and alignment and was told that it would take an hour. When I arrived I was told it was going to be hours before they could get my car in for service, and as usual, no loaner cars. Other customers were upset as well but this dealership simply does not care. We will never use this dealership again, nor will be purchase another substandard Chrysler product in the future.

All I’m going to say is when you get there ask for DANIEL WHITE! Everyone there is very nice and friendly!! Daniel PROMISED ME TO HELP GET ME IN A VEHICLE ANDDDDD I MIST DEFINITELY HAVE A NEW CAR!!!! Thanks DANIEL YOU ARE THE BEST!!

There arent any words to express how thorough and tenacious Michaela Ewing is! She worked hard to get me a GREAT deal. She is awesome and embodies the spirit of great customer service. Please ask for Michaela Chef Ewing if you go to CDJR NOrth Savannah. She ROCKS!

Awesome experience with this dealership. Ms. Becca Matherne is on top of her game.

George McCready was awesome, took care of everything I was looking for. Thanks for everything

Everything was fast and efficient. Troy did a great job.

Great service happy with our new baby 💖

Terrible service writers which happen to be the first people you meet when arriving. We moved on to a place that will treat you better.

LOVE MY CAR!!!! Chef was an AMAZING salesperson. Would recommend anyone to come see her! Great experience overall and look forward to doing business in the future!!

Im a Ford F-150 man but this Ram is really A nice truck .good job Ram .

The sales manage is a piece of... Irresponsible with time despite we had our appointment. The reason was somebody was very irresponsible and never comply with their rules.One positive note, the vendor was nice enough and yet, frantic because of management and their co-workers sucking the energy out of the poor kid.

Cody Zimbro was awesome! I walked in with poor credit and having never bought a car before. He got me into the exact car I wanted and was very honest and straight forward from the start. He worked with me for 3 hours and not once did I feel overwhelmed. He was extremely patient and explained every little detail in depth and didnt leave out, or add in, any fees that I was unaware of or did not understand. Definitely recommend THIS dealership and Cody as a salesman!

Bought my second vehicle from the South Savannah location in the last year and both experiences were amazing! Austin was an awesome sales rep and very helpful and knowledgeable. Very straightforward and open about everything. Will buy all my cars in the future from them! Also Kelly in Finance was super helpful and nice and honest! Grant the manager was also awesome! Just a great place with great people and cars! Go here! Buy here!

Horrible customer service. Story is too long to share but basically wasted 2 hours and 30 mile trip one way for an oil change. Were from out of town, and we asked questions - but the call center was wrong and they had the cajones to say We should have known better. Wow. Isnt that why we ask questions? Nice impression Savannah. Never again.

I came into the dealership wanting a new 2500 Ram. I worked with Miss Sammie. She was outstanding! She had the truck brought over from another store, kept us entertained while we waited. She knew exactly what she was talking about. She was honest, sweet, very personable. All around a great experience! I would definitely recommend her to go to! Everyone was very helpful.

Had a great experience buying a new truck with George!

Ive had a great overall customer experience here at Chrysler Dodge Jeep Ram North. Michaella Chef Ewing was awesome with the assistance of Cody informing me with the different specifications of the vehicles. Also for picking up my choice from another location. I am satisfied and enjoying my new ride. Thank you

I loved my experience with this dealership, Kristina my salesperson was a jewel, I told her what the situation was and we went for something small and affordable . She got me in a 2021 Compass, I was not expecting that, but she got the deal done. I really appreciated her taking her time to listen and take the high roato make my buying experience a GREAT one!! Thanks Kristina !

I walked into the dealership and I was greeted by this nice young lady named kristina and she was the best customer service and salesperson I ever dealt with. Usually when people walking to dealerships they are feeling very nervous and jittery she made me feel at home she really made car buying easy as going to the grocery store she was a blessing in disguise today.Honestly she treated me as if I was Bill Gates and answered every question I had from big to small .She is really a blessing to this dealership .

My new Jeep . Love it

Whenever you want a car go see Jake I promise u he will get u in a car I literally sat there with him while he tried time after time to get me a great deal and made sure it was something I like not what he like he’s the greatest car sales man ever no cap

I came to this dealership because they had the car I was looking for. The price of this car was a bit higher than the price of the same car at other places, but I gave them a shot. I test drove the car and had a great experience with the salesperson, Cody, that we worked with. Everything was good until the man looked at my car for the trade in value and until we spoke with the manager about pricing. The trade in specialist quoted me a trade in value of $1,200 for my car (keep in mind I sold that very car on my own for $7,500). He then said he would “get a good deal for me” and raise the trade in price to $3,000. After that, we got more pricing on financing and other fees, this is where it gets worse. The price of the car was listed on their website as $1,000 less than they said and refused to acknowledge that fact. Additionally, they added on OVER $3,000 is fees!!! I get that you have to add tax, tag, and title but I’ve never seen anyone pay more than $200-$600 in fees in addition to the tax and things. So if you are looking to spend an additional $3,000 in fees, go to this dealership. But, if you want to deal with decent and reasonable people, please go literally anywhere else.

Edit: Its now been 6 weeks and they have made NO effort to get us the title were owed. Their little comment below was pointless, as we had obviously already tried contacting the sales manager multiple times. If the sales manager had wanted to help us, the sales manager would have already done so.We paid cash for a car and not only were we not able to walk out of the store with the title, were still waiting for it a month later. Were also still waiting for the 2nd set of keys that were promised us. Multiple attempts (both phone and email) at getting these items have been blown off by both our sales rep and management.

Unfortunately, they get a single star for being crafty enough to get me into the dealership. If you can trust these people enough to purchase solely online, you might do ok. I made an appointment online which included a chat session, emails, and texts. We only discussed the auto I was interested in. Everything was set up to walk in at the appointed time, see the car, and make the purchase. I was given the name of a salesperson to see. Upon arrival, we were handed off to 2 other people, made to wait while this sales person waited on other people, ran back and forth in the dealership to “check something”, and all the while, several sales reps standing around watching. All to find out the auto we went to see was not on the lot yet. When I expressed my disappointment over how we were being treated (certainly not waited on) sales person began complaining about how it was not her fault and somehow decided to turn the blame on me! Maybe it was the blame shifting or the rolling of the eyes that made me run for my life, but the absolute sarcasm was the nail in the coffin. What a terrible experience. There are too many dealers in Savannah and the surrounding area to put up with this type of incompetence. Don’t waste your money or your time.

I can honestly say this was one of my most delightful experiences purchasing a vehicle. I called and spoke to them about a used vehicle making sure it was there, discussed price and money for a trade in and informed them that I would not be able to make it until the next day because I lived out of town. Next day when I got to the dealership I was greeted by Jheyson, I told him what I discussed with a salesperson the day before. There was no pressure and the exact details of what I agreed to the previous day were meet to the letter. Everyone I spoke to in the dealership was friendly and I would recommend anyone in the market for a vehicle give this dealership a try.

Atleast they treated ppl with respect

Surprisingly a synthetic oil change was very reasonable when compare to other oil change companies. Fast service with a spectacular show room.

The sales person chef was very nice.

I gave this dealer one star because of the customer service. The buying experience was not terrible but after agreeing on a price and after signing is where I have an issue. I was just sold a truck with a “perma plate” warranty which I do not want but was just told by the finance guy, too bad, you already signed and I’m not changing it for you. Then proceeded to laugh and say I shouldn’t have bought the vehicle because they weren’t holding a gun to my head.All I wanted was for them to take that warranty off because I don’t need it, and I would’ve been perfect rly happy with the purchase. I tried asking several times what it included and all they kept saying was that every car has that included with the purchase and that there is no way to take it off. But they wouldn’t give me a straight answer as to what it actually was. All it covers is damage from bugs, bird droppings and headlight restoration. So basically a detail. Every time I asked to speak to a General Manager I was given excuses and other employees to talk to.I don’t think I would be making another purchase from this dealer nor recommending it to others because of the way I was treated.

Got the car I wad looking for at a great drive. Thanks to Jheyson Vargas

Hands down the best car buying experience we have ever had! We drove up from Florida on a Friday afternoon, close to closing time, to see a truck. We called ahead of time and Justin, the sales manager, got our trade in value, a test drive, and the carfax all pulled within an hour of us calling, he was extremely helpful in answering all of our questions. Daniel was the sales person that we worked with at the dealership and we can not rave about him enough! He was made our experience so easy, fun, and stress free. The spare key to the truck we bought was locked up by the time we left Friday night, and Daniel delivered on his word to send it out immediately and it arrived to us 4 days later. Then to top it off he called us to make sure we got it and that we were liking the truck (most sales people could careless about you once you’re out the door). Daniel was the BEST! If you go to this dealer as for him and you will not be disappointed! Can’t wait to go back and shop future vehicles with this dealership!

ISH was the salesman he was attentive and very helpful. I will definitely come back and send referrals. Grant did the financing. He was quick and got payments and terms exactly where they needed to be.

Sammie Alicea. She was super professional. Worked hard for us. Was a pleasure to deal with. She knew her facts and the vehicles extremely well. She has an wonderful personality, got the job done. Further after the sale she has continued to be available, same professionalism. 5 star, 10 if it exists.

Noticed a water leak in our brand new truck...never a good thing. Brianne in service was able to get me in the next day, and they found the leak immediately. These are sometimes tough to fix, I am truly impressed.

I always look at the reviews to where ever I go. After seeing the review about employee’s smelling of alcohol you can guarantee this place will not have my business. Was planning on going today to upgrade my car. I will tell everyone I know not to come to this location. YOURE PUTTING PEOPLES LIVES AT RISK!

Communication between the customer and the service advisor is top notch.

Everyone here is super informative and very professional, especially Sammie. She went out of her way in multiple occasions to make sure I was getting the best thing for me possible. Also, she had a very pleasant personality that makes you not mind sitting at a car dealership all day. She’s the best! 5/5

So I traveled from NH. To Savannah in my 13 wrangler, I have had an issue with the engine dropping a cylinder, I brought it in and 400 plus bucks later picked it up. Drove to Daytona the next day, same issue. Brought it back and service was not accommodating at all, gave me several excuses, told me it wasnt warranted because I didnt buy spark plugs when the ones in the jeep were brand new, had this intermittent problem before and after I put the new plugs in. They wanted yet another 150 for diagnosis when I had just paid them 150 the day before! Seems like a scam to me !

They were not interested in finding what we wanted, only in selling any truck they could get us into so they could make a sale. First thing off the bat the guy listed all the rebates and discounts we lost because we didnt qualify. No one wants to hear that. Tell us what you CAN do instead of laying down all the things we dont qualify for. It was an awful way to conduct business. To add, As we were leaving after only being there 15 minutes we could hear one of the service staff being berated right in front of the show room. It was really unprofessional not discreet nor how anyone should be talked to. Find a different dealership.

The definition of sleazy car salesman. Their scratch-off mailer is complete bait and switch gimmick too! I arrived in the lobby and no one offered to help for a long time despite multiple salesman standing around talking to one another. I’m in the market for a new vehicle and certainly won’t be buying a car here.