I went to bust buy this morning to get a washer and dryer. The selection was pretty vast. I picked out which ones I wanted and was check out by Bonnie. She was super nice and knowledgeable. She gave me good advice on my selection. I always encourage people to get the extended warranties. I was checkout super fast and my things should arrive in store on Monday! So far I’m extremely happy. I think walked around the store and found myself looking at some cameras. Check this Best Buy out. Clean and nice employees.

I went there to buy a new cell phone. The salesperson, Gage was there to help me from start to finish and was so patient and helpful!! She showed me all my options according to my needs and spent the time necessary making sure I got the new phone set up and transferred over to Verizon. All along she was friendly, answered all my questions, and made it an overall pleasant experience!! Thanks Gage 😊

Its okay rating only because they didnt offer the finance plan I wanted to use. The customer service rep was professional and patient which was helpful but they wouldnt budge on offering me a phone on a finance plan off my choice. So its OKay

Really disappointing experience at Best Buy this morning. I went past night to ask about the Series X drop this morning and was told to show up when they open. When I arrived at open they told me they were sold out and had a “ticket process” earlier before opening.The guy helping me was not very nice at all and seemed to enjoy the fact that they were turning people away who didn’t have tickets. He also shared with me that Best Buy corporate instructed them to lie to customers about the whole process.

James in the Apple section is the best. He is so patient, even when hes surrounded by people wanting things, and he really knows his area. He was able and willing to help me well beyond the call of duty. He really cares about his work and the people who need his expertise. Thank you, James!

Great Customer ServiceKaitlyn did great job perfect customer service.Thank You Ms. BEST BUY

First time at this specific location and the staff were very friendly and helpful. Place was very organized and clean. I would definitely recommend this place to others looking for electronics of some kind.

I received professional and amazing service from JANEISE BROWN. She was quick to figure my issue and resolved it in a matter of minutes. I’m beyond grateful and she’s leading by example 💯.

While obviously a chain electronics store, this specific Best Buy has provided me with great service both times (2 years apart) that Ive stopped in. Typically in a rush while visiting Savannah, my trips to this store are always hurried. The staff has always done a good job helping me find what I was looking for, and get me back to what I was doing.

Lots of stuff out of stock. Cashier was great but the others in the store acted as if I was asking for a miracle when I asked for help.

GEEK SQUADwas patient, understanding and knowledgeable with my laptop 💻.

Best Buy is the only place I know that will take old tube tvs for recycling. There is a fee to do this but Im happy to pay it. The people in customer service were helpful and friendly.

Associates were very helpful and very knowledgeable of all appliances. They even installed and took away old appliances. Our visit was great will be returning soon.

Great experience, Ryan in the computer department Took his time and explained everything in full detail and helped me decide which PC to buy. Excellent customer service.

Like everywhere, they are having issues with inventory. I couldnt find a person to assist me with anything, but after 20 mins was able to snag someone to answer a question and they were very dismissive about it (I was inquiring about a speaker system I wanted that was $350 and they didnt have it as stock was out come to find out.)Typically though, the place is usually well stocked, clean, and the customer service is on point.

They were out of stock of the cord I needed however werenice enough to direct me to a store that would have it in stock. I will be back to shop at Best Buy because they care about helping their customers!

Store organized, fully stocked and employees with good knowledge of products. Was working while on the road and needed a car charger for my lap top- I walked in, asked an employee where could I find it and the escorted me right to what I needed. Fast service and reliable. Great buying experience!

Nice big store, easy to access. Walking in, I was quickly shown the latest tech with ease of access and plenty of selections. That is, until I got to the TVs, the entire reason for the stop. This part of the experience was just weird. TVs were on display, but there was no way of knowing if they actually had them. I was looking for a basic TV for conference room at a decent price. Well, you cannot do that. You have to find a sales person, I believe his name was Kitchens. This guy, I really felt like I was in the Twilight Zone. I told him what I was looking for and he explained to me that he has to use his phone to find what they had. It went from top of the line far exceeding what I needed to bottom of the barrel. I just wanted to look, see the TVs and prices, but couldnt. Definitely not what I expected. Weird experience, probably will never go back. Drove 20 minutes across town and within minutes I found exactly what I was looking for at Target.

In and out with no problems. Helpful staff to direct me to the correct isle

All the employees were super nice and helped me out while trying to find the perfect item for my fiancé!

Gorgeous store, with a fantastic location, and an attentive, professional staff. Whether you are looking for the newest tech, a DVD, or just looking to pass some time, this is a great place to do it. Associates on the floor are very knowledgeable and helpful without being pushy. Front end runs smoothly, and there is even a place to recycle your electronics.

Very poor customer service in the Savannah Georgia Best Buy store. You still can’t get anyone to help you, and they can’t blame it on not having enough employees to work after Covid. Because they were that way before COVID. Overlooking customers, and long wait time in line. Enough is enough, I will be taking my business elsewhere.

Always fine merchandise for a reasonable price with polite, knowledgeable and helpful sales and technical people. Why buy electronics anywhere else?

If you’re going to get a back up cam installed, the people around back got you covered. Got it installed in less than an hour, no issues at all.Friendly and helpful staff

Excellent selection of TVsSales associates were very helpfulOnly wish we had a store closer to where we live.

Shelves could be fuller& more options available, but great customer service.

Got a real nice blue tooth adapter for a good price for one of my classic cars worked beautifully

Staff was very helpful once I found one available which I feel is a good thing as long as they have enough staff which they did so they helped me find the smart tv and for a great deal and I was in and out

The inventory level in this store was low and a lot of items I was looking for were out of stock out of 5 items they had none. So, bought an item I was not looking for in the clearance section but was still full price and not discounted. I think it is a bit missed managed because I walked around the store trying to find the items I was looking for and I mean no one offered me any help. I will be going to Walmart to buy giveaways in the future they have the same customer service model you find it on your own and you buy it.

Despite the current pandemic, the shopping experience is still excellent and they have (most of) the popular computer parts still in supply.No 3080s, they are mythical.

Great store. Exveptional service and detailed assistance regarding products.

I had never been here before. Where the heck have I been? Im absolutely IN LOVE with this place!!! However, the salespeople were not very plesant. Maybe just a bad day? I WILL go again and let you know if anything changes.

My boyfriends favorite store. Always great service we always spend to much money.

Staff was abundant and helpful. Store was clean and organized. Customer service was fast.

I like the selection of items, customers services is great as well.

The service and help they give was amazing and the employees employees were great help and its a great place to go if you need help with your electronics.

I came in to buy a printer but could not get any one to help. 2 associates standing 10 feet away having a personal conversation but didnt have the time to offer assistance in selecting a printer even when asked ! Products are good but service is less than poor!

I am shocked and dismayed at the lack of service available for my Insignia dishwasher. We bought the Best Buy brand Insignia dishwasher 3 yrs ago along with a 3 yr extended warranty. Two weeks after warranty expires the dishwasher breaks. Called for service (even if we have to pay) only to find out that they have no service tech in our area at all! So even if it had broken during the warranty they could not fix it! What a rip off!!!!! Dishwashers are supposed to last longer than three years. It has not had extensive use since there are only two of us here. Do NOT buy Insignia brand!!! We figured out it is made in China.

Best store for your electronics and the price is not too bad.....could be a little better.

Excellent time in here picking a phone. Super helpful and professional representative and very knowledgeable on everything I asked him.

Service was good but they didnt have what I was looking for.

Staff was great, but theyre out of stock on gaming computers all the time. Better luck ordering online.

Big place. Takes some searching to find things, but finally did. Checkout fast

Had a return. Short lines. Easy process.

We came in to buy a TV we found online, I was afraid to purchase it without seeing it due to it being sold as an open box. We ended up getting a great deal and the TV is in excellent condition. Sal was an awesome associate and he took great care of us! I asked lots of questions and he answered all of them. We ended up getting a great deal and the TV is in excellent condition.They wrapped my TV in bubble wrap very very well and even helped us load it into the back of my vehicle and just saying...a 65 TV fits in the back of a Jeep Renegade :) lol

Came in the store to look for a decent laptop only to stand there in the electronics area for 30mnts while the associates walk right pass me! when I stopped one of the associates they had a bad attitude! asked for the manager and he appeared to act like he was on drugs 🤔 bad customer service while riding the clock to get paid!

Went to get some help with my lap top and was pleasantly surprised at the great service that I received at the geek counter and also from the young lady that talked to me about a phone .I was greeted by everyone coming in and leaving the store. Great customer service best buy.

I love their discounts they have whatever you looking for

Ordered 43 4k roku tv at great price. When it came in, the store staff helped us immediately and then loaded it. At home It was in perfect condition and easy to set up. Like ability to apply credit card rebates to purchase price on Best Buys website.

Agent Murray has the best customer service skills.

Its best buy. Offers alot but you never can find some one to help and when you do. Feels like your bothering them. Check guy was great and good mood and that was a change form the day before when the lady I had was just unfriendly. Asked how was your day going. She says none of your business. I said then hope you day gets better. See never said another word.

In and out quickly. They had exactly what I was looking for. PC parts in stock for immediate pickup.

Ive never an issue on this Best Buy location. Staff is helpful but not smothering.

Had exactly what we needed in a chromebook for the kids online courses and a very friendly staff.

Tavare was exceptional!! You want THE Best Buy, go see him.

To be fair I havent been inside a Best Buy in years, so I will try and be honest with my assessment.I needed to purchase some charging cords for an elderly family member.It took me a little while but I was able to locate what I was looking for. The selection was not great so I ended up with different brands for the cords, not a big deal but it would be nice to have similar looking cables.I did some price matching with Amazon and Walmary and found the prices to be fair enough to buy it right then.Store seemed to be a little disorganized, and most of the employees were upfront by the Pick-up area.

I found what I was looking for, but it was difficult to get anyone to open the lock for the case. I work in retail, so I understand completely if you are busy or unable to help me. However, please let me know if you dont have time. I will find another associate, if thats necessary. Rather than you telling me to wait on you for thirty minutes, it would be more appropriate to just let me or other customers know you do not have time and will not make time.

Was buying earbuds n 3 or 4 employees walked right by me n it was obvious I was looking for something... I finally got some help for a guy at the center island I think if u work in a store like best buy and I get it if a section is not your expertise or area but for those that work in a particular dept for Gods sake know about the products n dont tell a customer u dont know or not sure get someone that does! Its frustrating wen u ask about a product n they know NOTHING about it!

Kinda tall darker-skinned guy at the cell phone counter was very professional and collected, i sadly didnt get his name and everyone wore the same clothes lol but he was very chill and no-nonsense in helping me pick out a temporary smartphone until i can afford a newer model again. solidly good customer service experience, got a $200 phone that sorta does almost everything my 1k phone did. other employees also seemed pretty friendly and alert even as they started trying to close the store. will be back if im in savannah and have a similar problem.

Fast online same day pickup. Good stock organization. Only 4 stars because I do have a gripe with how long it takes to receive online orders and the low amount of choice for stock.

Organized store. Helpful staff. Too bad we had to drive all the way from Pooler, facing all the traffic. A store in Pooler should be considered.

I been there asked for repair my airpods, although I switched to Computer Advantage. But the staffs are friendly and helpful.

Okay, no real complaints...did take a while to get phone purchased activated (& did end up having to go back and trade in for another after some issues). At least there was plenty of parking😄

The store was super busy and they didnt have enough cashiers, for the amount of business during a holiday week.Other than that, the employees were knowledgeable about the products and the store was well stocked and clean. The cashier was excellent, to work two registers by herself and kept the lines moving at a decent pace.Ill definitely return to shop this store, sooner rather than later.

Mike, Ray and everyone at the store and especially customer service goes above and beyond to make sure the customer makes an informative purchase. We received great customer support that met our specific needs on our visits, we have no complaints, just compliments! They will not steer you wrong nor try to break your wallet, just simply informative and cater to their customers. It really shows they enjoy their professions.

Ice cold air conditioning, gorgeous TV displays, I could just sit and stare at high definition displays all day long and not get bored

This is actually a fun place to just walk around. I enjoy the atmosphere and the refrigerator section.

Every now and then, I have a great experience. However, more often than not, I frequently have trouble finding help. This last experience, I stood next to the counter waiting at least 5 minutes while one guy helped another customer (he was doing a great job), so I was trying to be patient. Turns out, I was standing right next to another employee who was on his cell phone (texting, social media, Im not sure what). He finally put his phone down and helped me. Barely said 5 words to me, but he did find the item I needed, so thats the only reason they get a 3 instead of a 2.

The guy was cheerful, helpful and even delightful throughout the process of assisting me in deciding on a printer....Standing within 2 of me the entire time. Once we went to the register to allow me to pay, however, (he was behind the counter with at least 4-5 between us) He refused to allow me to pay without putting my mask on (I have severe eczema and a major breakout around my mask area whenever I put a mask on even for a few minutes) My issue is that all was fine so long as I was shopping even in closer quarters to the man...All of a sudden when there is more distance I am unable to pay without the mask....Corona paranoia has given a free license to all the world to become bullies.

This is the only Best Buy near us for people in Hinesville so it’s best to always call before making a 45min trip but for you all to not be accepting calls anymore is a little ridiculous … do better

Ive been there one time when I was there it was very nice there aint much I can say bad about Best Buy anywhere

Nice best buy store. I have always liked Best Buy experience during my stay in USA. I purchased one Windows laptop & an Apple watch case. Workers are friendly & helpful.

Was told 3 hours after my 1 hour pickup time to go get my own laptop i had paid for off the locked shelf myself. Place had almost no staff attending the isles. I was then told while attempting to purchase an additional thousand dollars worth of merchandise that the system was having trouble checking out and they would have to call corporate. Also very glad to cancel an order for several thousand dollars.You all will never stay in business. I ordered formentioned goods online 200 dollars cheeper. Like everyone else does now im sure.

Best buy has everything you need for electronics, education, & phone trouble.

Good selection, went in to get a a screen protector and tv. Found both and got a open box deal on a smart tv.

I went to buy a vacuum. I had a good idea what I wanted and the young lady that helped me was very knowledgeable about the differences between all of the products. She was extremely personable and helped me make my decision quickly. She checked me out right in the department so I didnt have to wait in line up front. Overall, an excellent customer experience. 10/10. Would recommend.

No one seems to want to answer the phone.

I visited here yesterday evening with my brother-in-law so he could buy new Bluetooth headphones for working out.The staff in the headphones area was very helpful. He offered his assistance and when we said we’re good, he gave us space and didn’t make it awkward.

This place is unorganized and be careful if you lift some of the electronics to see them because an alarm might go off.

Nice and decent, like most best buys. Same old same old nothing bad to say

I’m so pleased to read that this store has customer safety in mind, and requires masks. I will definitely shop here!

I would rather burn my money in a fire pit than shop here again. Theres more sales people than customers but the wait is extensive. And dont bother researching information online because they dont honor any of the advertisements. The sales people at their Geek squad repair was irritable and uninformed. He was abrasive and condescending with his answers.

Purchased wireless keyboard and mouse combination. Helpful associate in identifying products and explaining usage of same. Cashier was very upbeat and professional.

Staff is very helpful and knowledgable. Great selection of items.

I had a couple questions about my purchase but no one offered to help me.

I love this best but everything is so organized the associates are very helpful and its just huge I recommend.

Went here to purchase a new tv after our Samsung went out and staff were very helpful. Employees seen disinfecting keypads between each customer. General store appearance could be cleaner. One employee looked at me weird when I told them great job with disinfecting, like I was annoying her but overall good experience. In and out quick. Store marked clearly and didnt have to wait very long

Best buy is one of the the best tech store in Savannah Georgia and probably surrounding area as well its a good teck store certainly appreciate them cuz they seem to have originally everything you need there anything like work with you people are friendly its Best buy

Nice place to shop. Prices are competitive.

Great place to buy ELECTRONICS 👍👍💯💯

Quick and kind service to install a new stereo in our old car.

The customer service is excellent, they will do everything everything can to get you what you are looking for as quickly as possible. I give it a 4 stars because their phone system sends you to an infinity loop of elevator music. Dont even bother calling, its a waste of time.

Excellent service Big Larry very supportive sales associate

Good luck ever getting a human on the phone at this store. Never gonna happen. Even calling nationally to try to get connected...be forewarned you need to devote an entire day of being put on hold and passed to the wrong people....and still never getting to the local store. They make it really really hard to give them your money. Fortunately, they dont offer anything worth making the effort. I see why people are shopping from home...and it isnt Covid.

The sheep at Best Buy will never get another dime of mine ever again. Instead of asking if they could help me, the first thing they asked was, do you have a mask. I do not wear a mask I’m not required to wear a mask. So for the purposes of this review. you Best Buy can go to hell. I will never dark in the doors of your business again and I have spent a lot of money at your stores from now on your competitors will get my business. To hell with you

Low stock and low customer service...

Great customer service and eager to help

Picked up a phone, great service

Great place for all your electronic needs

The guy that helped us in the computer section was very nice and patient.