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Victory Car Care
1631 E Victory Dr, Savannah, GA 31404, United States
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Victory Car Care
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av
Review №1

Dropped off my car that wouldn’t start after their open hours without having a clue what was going on with it. Called me at 11 am the next day and gave me a rundown of what went wrong and the price. Picked it up right after. Awesome service, very knowledgeable and quick

ch
Review №2

Mike was incredibly kind, understanding, honest and professional. The air conditioning repair was done on time and the quality was perfect. I highly recommend giving Mike a call if you need any work done to your vehicle.Thank you Mike for helping my son get his vehicle on the road with working air! First class business and first class service.Chris Roung

Ha
Review №3

Excellent service and great people who were honest and quick! We had a tire repair emergency and after visiting 3 other tire shops who would not help us, the team at Savannah Car Care was there to save us, get us fixed and back on the road. So grateful! Also, love their logo.

Br
Review №4

LOVE this place. So kind, quick, and upfront on what to expect and cost. Felt heard, taken care of and NOT taken advantage of which is an awesome feeling in the auto world. Far too often people tack things on and they did the opposite. We plan to go back next week for other small jobs we have been dreading because of always getting roped and pressured even lied to about 10 other things needed instead of just being able to trust the one compliant is being honestly handled at a fair price. This is also maybe my 3rd ever google review so that tells you this place is worthy!

Oj
Review №5

Mike and his techs are great at what they do. They’ve earned my business going on 3 years and I’ve never been dissatisfied. Very professional and friendly!!

Jo
Review №6

Great customer service and prompt repair. Would definitely return if I needed anything else done on my car.

Me
Review №7

Great guys work here. I needed my oil checked, and they helped me out. My family and I were in a bad way, they put in oil and washer fluid and the helped me out. Great guys!!

Ke
Review №8

I highly reccamend Savannah car care. They took me in last minute on a Friday morning, I was on a quick trip and they were able to fix my breaks in no time and were very friendly and so happy to help. Was very pleased with my experience and would definitely go to them again for any car trouble in the future.

Ha
Review №9

Warning: MISOGYNISTS. I am a young woman interested in cars and enjoy learning about how they function. I’ve done a variety of repairs on many cars and have had great success. I pre-warned him I would like to repair it myself and only want a diagnosis ($75). They’re in the business only for the $$$ and will say/do anything to make you believe you are incompetent. He doubted my abilities to do it myself and kept saying “yeah ok, you’ll prob come back to us, yeah I don’t think you can do it yourself” all the while scoffing in my face and laughing it off. Read the owners responses to reviews, theyre rude and will give you a taste of how you’ll be treated. I ended up doing the repair myself and it turned out beautifully. NEVER DOUBT A WOMAN’S DETERMINATION, ABILITIES OR STRENGTH!

Ki
Review №10

Mike is amazing. He was very knowledgeable and helped me out with my pre-purchase inspection for a used car. He gave me very thorough and detailed information. I would definitely recommend

Mo
Review №11

If I lived here, I would 100% come back! Super helpful and friendly, provided a battery test, tightened cables, and good advice.

Le
Review №12

Had a flat tire, they took me in right away patched it temporarily so I could drive, ordered and installed a new tire next day. Fast and friendly service!

Sh
Review №13

The service was great will recommend someone!

Na
Review №14

Youll never find a more reputable shop here in Savannah. They know how to treat customers and they have competitive pricing. For the service you get, you are seriously underpaying.

Na
Review №15

This fixed my car in one day and it drives great. The manager was very kind and friendly.

Ro
Review №16

Had our clutch replaced on our jeep Wrangler TJ. What an awesome team they have. We were expecting to pay about 600 more than what they charged. Cant say enough good things. Thank you Victory Car Care. You guys ROCK!

Pa
Review №17

Victory Car Care office area was very clean!Service Advisor (Gary) was very professional, knowledgeable and friendly! He explained the problem with my car in words I could understand! Watched him with another customer and a gentleman that delivered parts. Professional, but treated everyone with respect! I will definitely be using Victory Car Care with any future needs! Thank you, Pat

Ka
Review №18

The problem was the timing belt broke, not worth fixing

Co
Review №19

All around great service!

Ri
Review №20

Went in for an oil change. Been using these guys for years. No problem and very reasonably priced.

Ci
Review №21

Friendly helpful services.

Re
Review №22

Man awesome service here from start to finish. The owner is very pleasant, fair and very easy to talk to and work with. I would highly recommend taking your vehicle there because u will receive top notch service.

Ro
Review №23

Mike was very gracious. Service was quick.

Be
Review №24

Victory Car Care always does an awesome job. So much so that my entire office uses them because of the consistent work and great communication. 10/10 would always recommend.

Ka
Review №25

As a female student, 5 hours from home it took me awhile to find someone trustworthy in Savannah. I went to many auto shops before this place and was scammed out of my money and not treated with much respect. The people at Victory Car Care aren’t money hungry and will truly let you know what is NECESSARY to fix. I have never had a problem with this place. The hospitality, punctuality, availability, and pricing can’t be beat. Thank you all so much for your help and keeping me safe on the road.

Th
Review №26

Man had a attitude when I picked up the phone cut me off and said Ok whatever when I was explaining what happened to my car

Me
Review №27

I called to ask a simple question and they just say No and hang up like HELLOOOO I had another question. Give your hard earned money to another business, not this lazy scum

Fr
Review №28

They perform Excellent work on all my vehicles!

al
Review №29

Work fast and very good work . The guy on the phone cuts you off a lot. But can be easily over looked because of the high quality of work

br
Review №30

Best car place in Savannah. Those guys are honest and care about their customers.

Mi
Review №31

Very good work

bi
Review №32

Very friendly great service would highly recommend them.

Ty
Review №33

I am currently on the premises and I am a 63 year old black manRetired and owner and founder of The Daily Inspiration Network and these 2 young Black men that work here,talk to me like they are doing me a favor and not a service.These employees should be taught how not to judge people or pick and choose.My car is being served by your store in Douglasville, Ga I need front brakes now but nor here.Ty AustinFounderThe Daily Inspiration Network

Jo
Review №34

I’ve been taking my car(s) here for the past 5-10 years and, without avail, have enjoyed nothing short of honest & pleasant service. As of late, I have introduced my girlfriend - who drives significantly more than I for work - to Gary and co. She feels beyond comfortable servicing her vehicle here monthly after years of underwhelming dealership service. Hands down, VCC offers the best service in town; I highly recommend them to any and all in need of diagnoses and/or routine maintenance.

Pa
Review №35

Very nice professional people, reasonable prices, and they do good work!!!😃

Br
Review №36

My son is a student in Savannah and on his own for the first time away from home. My sons vehicle broke down and I contacted Victory. They were efficient, trustworthy and reassuring. Got my sons vehicle fixed the next day.

Su
Review №37

Gerry and his crew are awesome! Quality work! Quick service!

St
Review №38

I was charged 825 for spark plugs and starter. The car broke down on the way home from the shop, as it started running even worst from when I dropped it off. Took it to another shop, and was informed that I was definitely ripped off. Shame on you victory car care for taking advantage of people during these already tuff times.

Lu
Review №39

Terrible attitude from the staff. I will not be going back. Save your money and time and go to a more professional car center.

gr
Review №40

No hassle. No extensive wait. No nonsense. Just quality and reliable service. I wont go anywhere else!

Li
Review №41

Excellent customer service.

Wa
Review №42

My experience was good from first to last. My 22-year old car was restored to working order in a reasonable time at a fair price. At each step, the staff was pleasant and friendly. Ill be back.

Va
Review №43

I was really impressed by how quickly they were able to help me out and I appreciated their efforts to be transparent about my options. It was affordable and the service was very friendly. I noticed lots of other happy customers as well. Ill definitely be back!

La
Review №44

Very happy with my service. Eric did a great job and was very friendly and helpful. The final cost was the same as the estimate and he made sure it was done quickly. I now have full confidence in my brakes

Ma
Review №45

They were very quick, communicative, and their prices are very reasonable. They didnt try to sell me anything I didnt need, but they did find a few brake issues I had already suspected. I will definitely be taking my vehicles here in the future.

Re
Review №46

He mechanic left our car unlocked overnight and we were robbed. When we asked about it they laughed and told us they leave cars unlocked so that they dont have to replace windows. They also recognized the robber by name and face so it must happen often.

Ka
Review №47

They messed up my brothers front right tire! Its was on purpose because when he called and said his tire was flat, they said oh the front right tire. My brother never said which tire. And he had two brand new tire put on by them. Just TRASH. I wish I could give them no stars.

De
Review №48

Reasonable prices. Sincere customer service. Great knowledge of all cars. Answered all my questions and was done in hour (like they said they would be done)EDIT: Stop going because the broke my tail light but didnt want to admit it. Very dismissive and rude when I brought it up to the guy at the front desk. Havent been back in months.

Do
Review №49

Worst shop in Savannah. They use the cheapest parts and charge you 3 or more times what they paid at auto zone or some.place like that. Had a exhaust system installed. They not only left the center exhaust support bracket off they threw it away. I made a complaint over a month ago. Gary told me he would find it. I have had no response from him. If you are looking for a place that uses the cheapest parts and way overcharges and will also leave OEM parts off your car and throw them away. This is the place. I will never take my car back to them. All the work they performed must now be redone.

Je
Review №50

This place is absolutely wonderful and I highly recommend it to anyone in the area!As a female, I assume Ill be overcharged and swindled when I go to a mechanic, but this place actually gave me a reasonable price and even fixed some quick things for free. Everyone I talked to was super friendly, as well. I want to hug every employee. Thank you for being an honest and reliable company.

Je
Review №51

They people will mess your care up. Those young boys are racist. The guy at the counter is nice. The guys who work in his shop are not good at anything but messing your car up ....

Wi
Review №52

Professional services at fair prices. They were able to get me back on the road in a short period of time. Highly recommended!

Br
Review №53

Great staff. I needed to have my throttle body replaced on my truck. The staff took the time to find the right part and made sure that It was sufficiently working the right way by following up with me after service. I was quoted way less than the dealership and other competition.

Da
Review №54

Ive used their service for 5 years and have never felt that I have been gouged on price. Their work is fine -- Ive never needed to return for a follow up problem, which is what I expect from any good mechanic. The moment that made be a true believer was watching the manager take the time to phone another repair service that did faulty work on a customers vehicle then over charge them for it -- he called them out and they returned the payment. It was truly an on your side moment.

Jo
Review №55

These guys are the real deal. Quick and efficient! I was running late for the airport and they got me in and out in just a few minutes. Thanks guys!

Ab
Review №56

The guy at the shop was unable to listen me and he’s extremely sensitive almost argumentative

Al
Review №57

Most excellent - always great service and a pleasure to deal with! Hands down best place in town to bring your car to get serviced

Da
Review №58

The guys at Victory are GREAT! The prices are fair and they have NEVER tried to sell me anything I didnt need! Ive found something very rare there. They are HONEST!!! That is something severely lacking is most car service centers today! I trust them!!!

St
Review №59

Im so thrilled to have found Victory Car Care in my neighborhood. It was a real treat to have my car ready in less time than was quoted to me, and my regular service was much less expensive than what Ive been charged by the auto repair chains.

Ch
Review №60

The man up front is so nice and helpful i will be returning my vehicle to this place if i need any maintenance.

Zo
Review №61

Did a brake job, good $ value and FAST !

Na
Review №62

I would not recommend this mechanic.EDIT: to anyone reading this, I would not recommend giving business to someone who talks to their customers in this way. I believe that Victory Car Care mislead me and charged me a lot more than I needed to pay. That is my opinion, and the fact that your’e threatening me is just sad.

Pr
Review №63

Been going to this shop all my life if I want something done to my car it shouldn’t be a problem person who answered the phone was rude asaf I no I’m just one customer but after this y’all do not have to worry about my services at all trust and believe that I gave it two stars instead of one because I NEVER HAD THIS PROBLEM IN MY LIFE WITH THIS SHOP BUT GUESS WHAT IM DONE WITH THIS SHOP

Ja
Review №64

I shredded my timing belt - pretty much the death knell for cars like mine. The guys at Victory Car Care were able to fix it for me, take care of some of the collateral damage, and even did me a favor and fixed some electrical problems while they were at it. I was kept up to date on the entire process, and my car went from almost totaled to better than its ever been in three days. I wont ever feel the need to take my car anywhere else. Extremely courteous as well. Fantastic!

ca
Review №65

The service is always great,an at a fair price. Theyve never let me down when i had a car problem. They really know what there doing Great work guys!!

Mi
Review №66

I have all of my vehicles serviced here, Matt is a great mechanic, and Mike the owner stands by his work. Would definitely recommend!

Wi
Review №67

Very good people do great work with go back again

Le
Review №68

Very good car work

Fe
Review №69

I take all of my vehicles to get serviced here, and as a business owner it is great to know that my vehicles wont have much down time due to their fast service! Best service in town.

St
Review №70

Will take great care if your car without doing unnecessary work. Honest and dependable.

Ne
Review №71

They were really slammed with work, I showed up the day afterLabor day and Eric was very nice and gave me an estimate. They completed the work and did a great job.Thanks Eric

Be
Review №72

Thank you for taking good care of my car

Mi
Review №73

Cheap and easy! Dropped off my Jetta for an oil change. Done in 30 minutes for way cheaper than I couldve done it myself! Great group of guys! Thanks!

er
Review №74

Person who answered the phone has a garbage attitude. Interrupted me and was very condescending. Thought Id want to take my business here but I wont be doing that at all now.

Ch
Review №75

I had an awesome experience. In and out in 20 min. And only 45 bucks to change to change both headlights.

to
Review №76

Excellent honest and fast service

Jo
Review №77

I was there earlier this week because my car had died the day before, so I was getting my battery tested. They told me my alternator was broke, and needed replaced and said my battery was fine. This didnt make sense to me because I have a very nice car thats only 5 years old, and have never had any issues with it. They gave me an outrageous quote, so I took my car to another repair shop where I found out that my alternator was actually in perfect working condition, and my batter had just gone bad. Do NOT trust these people or take your car to them! They are dishonest, and will rip you off.

Ro
Review №78

I called the shop and they were going to charge me $800 to put a fuel pump in, so I just got on YouTube and found out how to do it myself and other people in different locations was charging me $70 so you do the math its easier to learn and shop around than pay $800 for a simple task as a fuel pump. nothing is fair about the price because even when I tell him I have already have the part he said he cant use it. So 2 thumbs down from this guy 👎🏿👎🏿

EC
Review №79

Information only

Sh
Review №80

Victory Car Care is fast, professional, and gets the job done! Because they care, they treat your car with care. So, if for your car you care see Eric today at Victory Car Care!

Da
Review №81

Matt is the lead technician and he is an awesome mechanic.

Pr
Review №82

They do great work at affordable prices.

Ve
Review №83

This is the most honest car center in Savannah. Twice they could have taken advantage of my situation but they didnt. I will refuse to take my car to any other car care place in Savannah.

Va
Review №84

I like Victory Car Care because they care about their customers and do great work. They are courteous and explain what the problem is and what needs to be done to correct it.

Ja
Review №85

When I bring my truck in to Victory Car Care, I feel confidant that Im going to get good work for a good price.

Ja
Review №86

AWFUL. If i could give zero i would. The service was terrible. They did not know what they were talking about with my model car. I had to go up there three times and twice in one week because it was still giving me problems. I took it to the dealership and was told there was a leak in something they had fixed and they put the wrong type of coolant in my car so I would have to get it flush it out and ended up being charged another $400 for their mistakes. When called to tell them about their wrong doings they were rude and would not admit that they did not know what they were talking about. If your car has a problem other than a basic oil change i would not recommend going to them because they try to guess and fix what they think is wrong, but does not actually know what is wrong.Update: this was two years ago but I thought it should be reiterated after seeing a response from the owner. I came in for a new battery and to get my alternator checked. My car was not holding a charge. They said it was the fans staying on causing this and I’m like okay that makes sense then the next day my car died again and I had to come back and pay for a battery that I needed in the first place. Then all the sudden after they “fixed” whatever they thought might’ve been the problem for my car dying, my car started over heating. They did not fix a leak, that’s correct since he stated that in a comment, they were the ones to CAUSE the leak that I had to get fixed at the dealership. The mechanic at the dealership said that if I would have came to them in the first place then that would’ve never happened to my car. To this day I make sure to discourage everyone to go to this place.

Br
Review №87

Victory Car Care is reliable, trustworthy and affordable.

Ha
Review №88

I never have to wait long for an oil change. GrwatGreat service !

Al
Review №89

Fantastic and fast when you are scheduled.

Ja
Review №90

Only place I will take my cars!!! Super professional, honest, and go above and beyond. These guys are the bees knees!!!!

Ji
Review №91

Great, fast service.

V
Review №92

Was going to be overcharged somewhere else, so I called around town. Victory Car Care took me in that same day, and because I knew the problem they set to work immediately. Was charged so so so much less than the other place for parts and got my car back in a few hours running perfectly! Unfortunately less than a year later the same problem popped back up in a different city. When I got it checked out, the other car place said that the last pipe that was used to repair the problem was not meant for the long term. I got it replaced again. I wish Victory Car Care had used the correct tubing the first time. Still a good, fast, cheap experience but not long lasting.

An
Review №93

Great local shop! I always go here for my auto repair needs!

ad
Review №94

The mechanics here were instantly able to find the issue with the A/C. Id taken my VW earlier to the VW dealership. They gave me a fairly long list of tests Id have to pay for including diagnostics on the climate control module, checking the filters. These guys checked the blower motorfirst, diagnosed that as the problem, replaced it and charged the A/C within 4 hours. It cost about $200 less than the Dealership would have.These guys are very pleasantly uninterested in milking you for extraneous stuff once they get your car in. They are willing and happy to fix it and get it back to you.If it was an option I would put 4.5 stars because the blower motor was more expensive than it probably had to be. But, that should be only a half star deduction. They had it in stock and it’s unrealistic to expect them to shop multiple suppliers for the lowest cost on every part.And I still paid less than I expected to.I highly recommend this business.

Cy
Review №95

I urge anyone who is thinking about going to this place to find some where else. I have patronized this business a few times as well as referred others but this last time I chose their services really showed how unprofessional Gary was, these people have advised for services to be done on 2 of my cars that I had to take back to them after they were suppose to be fixed but then they wanted me to pay for their constant mistakes. Then falsefy information on receipts to try and cover their actions. I just really dont want anyone to spend their hard earned money with these people who will purposely misdiagnosis or either they are not educated on actually fixing vehicles.

Ki
Review №96

Very nice, and excellent customer service. There always going to get my business...love you guys!!

C
Review №97

Only car repair shop I can consciously recommend after living in Savannah for 7 years. I dont even live very close but I will surely make the trip anytime I need my car looked at.

Ly
Review №98

Excellent service. I am well pleased.

Re
Review №99

I always take my car to them honest and great shop to get your car fix

Lo
Review №100

Do I have to give it a star? I had a flat tire on the road and saw the building so I pulled in. It was after 6 p.m. and they were closed so I called an Uber and called them first thing in the morning to let them know that it was my car and I would be there asap to bring a key for repair. At first I was happy because they filled the tire for me as they could not find damage. So I asked them to perform an oil change and top all of my fluids. When I picked up my car they had neglected to reset the change oil status to 100% and the windshield fluid wasnt spraying a normal amount so I drove back into the parking lot and asked the mechanics to please reset my oil gauge and top off the fluids. The guy didnt know how to reset my car and when I popped the hood I didnt see that the fluids were topped off. I popped my trunk and filled steering fluid and oil myself. The mechanic said he had put in windshield solution but I showed him that it wasnt spraying. So he pulled out a tool from his back pocket and broke off the sprayer bracket from my hood. He said he was trying to unclog it and that he would have to get a price for me to have it replaced! A different mechanic had to go in my car and was able to reset it in two seconds but walked away from the scene of the breakage. So we went to the manager who told me that it was my fault for talking to his mechanics and that I would have to pay for any damages because it was broken before I had my car serviced. A service call starts at $59.95 to be seen he tells me. Then he turns to his mechanic and states that since my car needed repairs BEFORE I dropped it off that I will need to schedule service... THIS IS WHERE I REALLY STARTED TO SEE RED... I began to interject that I turned my car back into the parking lot because the gauge was not reset as is standard procedure after an oil change and my windshield fluid was not broken beforehand, I had to refill my own fluids when I paid for service and I am taking time away from my work now to check that all is serviced and this manager raises his voice at me to say that HE is talking to his mechanic and I am lucky he worked on my car and didnt tow it away in the morning. Bringing my car now to be serviced at a reliable garage. I WILL NEVER USE THIS SERVICE STATION AGAIN and if I spoke to a client the way he just spoke to me I would never expect to have repeat business.

Information
51 Photos
100 Comments
4 Rating
  • Address:1631 E Victory Dr, Savannah, GA 31404, United States
  • Site:http://savannahcarcare.com/
  • Phone:+1 912-354-8453
Categories
  • Auto repair shop
  • Alternator supplier
  • Auto air conditioning service
  • Auto radiator repair service
  • Brake shop
  • Car battery store
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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