Called this store to check the stock of an item and was immediately hung up on. Super disrespectful and it seemed like you guys didn’t want to be bothered. I’ll just choose to go a different store next time.

Went into to the print and copy section and was “helped” by an employee named Chuck. This employee was nothing more than disrespectful, and rude. His attitude from the very beginning was unacceptable, and unapologetic. He was unable to help me, and simply stated that what I wanted was not feasible. Chuck was then rude to the next customer behind me in line. I later approached Debbie, and explained what I wanted done.. 45 minutes later and it was completed satisfactorily. If this man is at the counter when you visit I suggest you save yourself the aggravation, and walk out the door.

Delivery to the ApartmentsI got a call from the delivery driver asking where to put the package he has for me. I met him downstairs of apartment complex and open the door as he’s walking up and he shoves the package in my chest without saying a word and storms off.....very unprofessional and I keep getting the run around on who to contact about this problem from Staples.

Special thanks to Chuck and Debbie for their help, patience, and dedication to getting what I needed done right. They both went above and beyond and I really appreciate it!

Great customer service. I came in to get a panoramic print and Nydia was extremely helpful. She guided me through the process and even tailored the photo to make it come out even better. Top notch service.

I had two different orders for the printing department and Chuck and Paul were BEYOND helpful. I had a lot of questions and concerns and they helped me through every step of the way. Amazing customer service very happy with both employees.

Went to Staples last night to fax a life insurance policy, making sure it was done right. The customer service is non-existent, more of an inconvenience. My mother wanted something laminated and instead of it getting done, we got a “yeah, we can do it” and then a walk away. Never going back to this place again, it’s a joke.

DO NOT drop packages to be sent UPS. They lose them! Manager was to call back after reviewing the camera footage...NO return call! Terrible!!

Haven’t been to this location in over 8 years because of the absolute worst service possible. I spent over 15 minutes in this location looking for help with printer toner. I sought out sales reps and even stood at the photo/copy counter for 7 minutes waiting for one of the two people at the photo counter to acknowledge my presence (they looked in my general direction and went back to their conversation). I tried to stop sales people walking by and made eye contact and was completely ignored by every single rep in the store.It’s been a long time so things have probably changed but the experience was so bad I still remember it.

Cashier was assistant manager. Register locked up. She had to reenter 2 times and total was wrong. Item sale priced, she was unaware of it. Involved another worker and both never offered to check price. Questioned me repeatedly. Told them it was not up to me to how and where items were stocked. Said forget it. Told her they should get their act together. She never apologized but ignored my comments instead. This is the 2nd problem at that store in a month.

I was in the store looking at a low cost lap or tablet, no one could be bothered to help. Management at help desk was on the phone for over 10 minutes and a line had formed with one cashier on duty. I got frustrated and left. I wanted to purchase an apple tablet. Not happy being ignored.

Was waited on in a timely fashionShe answered all our questions and knew what worked best for us

Excellent prices and service at print and marketing department! Always on time and always friendly and helpful with each order.

The service awesome! So thankful to woman that helped me. Very pleasant.

Horrible attitude and I even had to call Albany staples to find out about my item that I paid for already and didn’t get because Saratoga won’t ever answer the phone. 5 stars for Albany and 0 for Saratoga

The attitude of the gentleman at the copy center was rude and dismissive. Okay, he was downright cranky. Sadly, he is not the exception. Every time I go into that store no one wants to help you. They act like you are a bother and wasting their valuable time and superior intellect. NO customer service at this store. Poor attitudes! Never again. I will go to Kinkos for my copies from now on.

Immediate service, did a small printing job while I wait. Good quality for the price.

The Copy & Print Center at this Staples location is wonderful. Sherry and Marie are always extremely helpful and jobs are done on time as promised! Thanks.

Friendly and helpful people throughout, even on a Saturday, with a UPS prepaid return

While the retail prices are super high at Staples, I have yet to find a better Clearance Rack than you will undoubtedly find at the back of every single location (just walk the back wall its always there somewhere). Lets just say that when Staples slashes pricing its MAJOR. Also, the stuff is always in perfect condition as unlike competitors like Walmart & Target u rarely see children in Staples, its too boring. From what I gather they redline every single return regardless of the reason for return. Avoids restocking & a cluttered store & Im sure theyre margins afford it. Id give 4 stars if they didnt close at 8pm on Saturday nights which is just rude & downright enraging at times!

People are always great good service no complaints

Got a sweet deal on a clearance desk. $5, so took both remaining ones.

Love the crafts great selection and staff wonderful

All the staff are extremely helpful!

Not actually open until posted hours, copy center shut down machines at 9:50. It would take 30 minutes to turn them back on.

Had our same printer we needed from another staples location

Cashier was friendly however the gentleman that was working in the furniture department was no so much... I had a question about 2 pieces of furniture and he acted like I was an imposition and that was after I stood in the department waiting for assistance that the front desk had called for on my behalf. he saw me standing there and he did not ask if I needed assistance I had to approach him after at least five minutes. Maybe he was just having a bad day.

Staples manager was very hepful at staples in saratoga .

Very helpful when solving a problem. Thank you

Very good customer service

Lots of stuff, good prices

Got my stuff and got out.

Very DIY printing.

This store falsely have product boxes on the shelves with sale prices, you go to buy the item and poof, they dont have the product and try to get you to buy one through their website for a higher price, dont do business with them.

Always had the office supplies I need.

Good store

Rude and disrespectful