Todd Pierce and the finance manager (G) were both absolutely amazing, as usual! These are vehicles number 3 and 4 we have purchased from Todd and Sunset Chevy, and plan on coming back to him and the dealership each time we are ready for another vehicle(s).The process was smooth and and we are 100% satisfied. Thank you!

I was in the market to trade in/purchase a new truck. I was greeted by Kendra Karas who was extremely knowledgeable and professional. Although inventory was low, I was shown 2 trucks that had just arrived. The buying process was pleasurable and efficient. Kendra did an outstanding job and I would recommend her services to anyone

Very easy to schedule an appointment with Sunset Chevrolet, always ready for my vehicle as scheduled. The personnel there, are very friendly, always keeping you informed on the progress of your vehicle. Just a Great Team t here!

Mark Fisk was super helpful in getting us in a Suburban that we wanted. He made the deal simple and pleasant. Wonderful to work with!

Service Advisor Kristie Horton was very Professional, Courteous and Knowledgeable with the problem. It took longer than expected due to the parts shortage but was offered a loaner while my truck was getting repaired for warranty work. No complaints here.

My salesman Dylan Smith went above and beyond to make me a satisfied customer after I wasnt sure if I wanted s new Buick Envision. Dylan had me take a test ride with him and he showed me how to operate each component and made it very easy to understand. The finance Manager Mike also made everything go smooth to my satisfaction. These 2 men are a big asset to Sunset Buick GMC

Always greeted with the best courtesy. Mechanic’s always willing to discuss what’s being done. Writers are very enthusiastic to listen to the issue with lots of hustle away from their Chairs and computers IOT to better understand the problem. I’m an 11 yr customer I’ve NEVER had a courtesy driver that wasn’t in Good spirits. I’ve run hundreds of people I’m an expert at it. Your organization is spot on in every area for People management.

Victor Honeycutt, did an outstanding job of setting the proper expectations with regard to my order of my 2022 corvette. He always had time to answer any of my questions and kept his word anytime he promised to call me back. I have been doing business with Sunset Auto Group for over 20 years now, and Victors support and service is exactly what I have come to expect when dealing with your organization. I drive past another Chevrolet dealership every time I drive up to yours, so my point is I drive an extra half an hour just to do business with your organization.

I contacted this dealership regarding a car I saw that was close to what I wanted. I called and talked to Todd Pierce who said he would send me details on the car so I could compare. He did this promptly. I did a comparison of a car I want and his vehicle and sent Todd questions about some of the differences and made an offer and provided rational. Never heard anything so texted him late in the daty and he sent me the MSRP with all costs for what it would be. Never answered a question I asked, did not say Thanks for the contact let me know if you have questions, did not sign the email.Two e-mails which didnt address me by name or have any content but the car details left me with only one thing to think. He was not interested in speaking to me or selling me the car which is fine. He has the leverage in pricing due to the crazy market. Treating others with common courtesy is a great way to remind us all that we are in strange times and we will get through this together.

Ease of making an appt, awesome shuttle service to and from my work which was incredibly helpful, quick and painless process overall.

This is my third vehicle from Sunset Chevrolet Buick GMC and will not be my last. Victor Honeycutt is the salesman I call when I am looking for a new vehicle. He is the best! Victor makes the process really smooth and hassle free. He goes above and beyond for his customers. The General Sales Manager Gian Vizcarra remembers his customers and will make sure the best possible deal is made. In the finance department Javier Acosta made the process quick and easy. This is the only dealership that I will return to. Thanks for your great service!

The staff were friendly. The place was clean. Over all great experience!! Will be back.

The sale comes from your excellent service department.Every visit was a good experience,,Kristy was such a nice person to deal with !Makes me feel good about any future visits….knowing it will be handled professional and in a timely manner.

I have started using the service department for my vehicles service, and I am nothing short of satisfied, happy, and impressed. Kristi is super helpful, very knowledgeable, and goes out of her way to help you, and I will be bringing my car back to them from now on because of it.

They were perfect. I was really dreading buying another car, especially right now. They made it so easy and comfortable. This is the first time I’m really happy with my car and the whole process. Thank you

I had been visiting many dealerships looking at used SUVs while attempting to stay on a budget. Many dealerships seemed to not even listen to me and try to oversell me on a more expensive car. I saved the Chevy Equinox for last, It was one of the cars I was looking at but I wanted to feel and drive the competition first before I drove the Equinox. The competition was good but for the value the Chevy Equinox was a better deal. I am very happy with the this dealership. They worked with us and I must say it was a pleasurable experience. I would highly recommend Sunset Chevrolet!

Got me in early and quickly!! Thank you so much!! Always a great experience here. I forgot his name but the man at the desk on the left in the service center is awesome.

Awesome customer service. Congrats JD!

I’m driving my third car from Sunset. Every department from sales to service are polite, respectful and courteous. To put it simply, Sunset’s integrity is stellar.

Made an appointment but the salesman wasn’t even there when I arrived. Spoke with his colleagues instead but it was obvious they weren’t interested in working with me as they must’ve assumed I couldn’t afford much. Asked me to “make them an offer they couldn’t refuse,” assuming I would jump to overpaying. Wouldn’t quote me a price on anything.I picked my casual attire knowing it would reveal the character of a scummy salesman and it did the job perfectly. Got my new car from Cox Chevrolet that same day. Do yourself a favor and go straight to Cox instead. They were friendly and professional, unlike the people at Sunset who will try to bully and take advantage of you if they even get a whiff that they might be able to.

Everyone was kind, knowledgeable and answered any questions. It was also refreshing to see the personnel wearing masks to protect, not just their colleagues, but also customers. This showed me the concern the dealership has for the community.

My car was in for body work after an accident. It was promised to be finished by July 9th. My service contact must have gone on vacation as the car was not finished until July 31st. After getting the car back it turns out that the steering wheel is askew. I was told to bring back and they would fix it. Hey Sunset; how about checking your work and getting it right the first time. Sunset has little to o attention to detail.

Love the people who work here. Great smiles. Always informative and wonderful service. Thank you Sunset!👍

Big thanks to Chuck Wheldon and everyone else at Sunset Chevrolet who helped me with the purchase of my new car! These guys were so helpful and did everything to accommodate me you guys rock!

Service Dept. was very courteous, informative, and friendly. They took care of our first service professionally and quickly. They are the best!

Many appreciations to Dan Ferguson and Todd Pierce for making our purchase of a used 2019 KIA Sportage EX comfortable, relaxed, and easy. We arrived at Sunset Chev/Buick earlier than our appointment time with Todd. We were met in the parking lot by Dan. When he found out we had an appointment with Todd, Dan said they all worked as a team (great answer!) and he spent time with us checking out the KIA and even letting us test drive the vehicle. Todd was equally great to work with…. personable, knowledgeable and down-to-earth. More importantly, making us as two women buying a car together comfortable in doing so. Please, extend our appreciations to Dan and Todd.

Took it in because my battery wasnt charging and was showing an error code. They removed another error code that wasnt the reason I brought it in and told me my battery would charge for now. The battery didnt charge and the error code they supposedly removed is back

We dealt with Kendra who was an excellent salesperson. I have been leasing for over 25 years, this was my third time with Sunset and I was thrilled to deal with such an experienced friendly young lady..

Trevor Einhaus is the best! I have leased and purchased SUVs and now a truck from him over the last several years. He never disappoints. I love my new truck. Im so glad that he figured out how to make the financing work for me. If you can find more guys like Trevor, hire them!

Kristy has always taken care of me. She goes above and beyond every time I have been there. Sunset Chevrolet is so lucky to have her working for them !!! she rocks !

Purchase a new car at Sunset Buick, first,are salesman Tim Z. Was fantastic! In my 76 years I have never had a better experience at a dealership. We completed the transaction in 2hours, unbelievable. Everyone there was great!Thank you!!Ed K

Had a great experience with the purchase of my Buick from Jeff Jordon. However, I have just made my third appointment to have my oil changed. I arrived for my first appointment and was told they were too busy and would reschedule, which I did. When on my way to the second appointment I was called and told they were too busy and would have to reschedule. I had called earlier to confirm the appointment making sure it would happen and they said it would. So....Im waiting for my third appointment hoping it will happen. Im thinking oil changes are not a priority for them and those appointments are expendable.

I just leased my third car from Sunset Chevrolet, and I am continually impressed by the sales + delivery team. They make the entire sales process easy, and continue follow-up with me to ensure I am happy in my vehicle.

Todd was amazing since day one! He got me exactly what I wanted even in this hard time of trying to get any kind of truck! He sat with me for hours and they worked their magic with the numbers! I would definitely recommend anyone to sunset Chevy!!

The guy that took care of my was great, very polite and very professional. My car was done in a very timely manner.

Nizzar in the service department is wonderful to deal with. Easy in and out and they did a good job of communicating with me.

I’ve brought my car in FIVE times for the same issue, the first two times they told me nothing was wrong with it, the THIRD time they said it was the O2 sensor, and that did not resolve the issue. Finally the 5th time they said it was the purge valve, but the part was on back order. I told them that I didn’t want to pick it up and have to bring it back a SIXTH time and they said that they disconnected it and since it was drivable I couldn’t drive the loaner until it was fixed, that I HAD to return it and get my vehicle. This has been going on for almost 3 Months. Nizzar has been particularly rude and unhelpful. Basically shrugs his shoulders and says “I don’t know what to tell you”. I bought a brand new car vs a used car so I wouldn’t have to dealWith these kinds of issues. I’m very disappointed in this dealership, and sunset autogroup as a whole.

Was very disappointed by whole service dept and their service manager. He literally told me that he expects all of his customers to not like him. Well, I will make sure nobody comes and has to be upset or bothered by your bad service.

The repairs of damage to my Bolt were delayed by a backup of parts, yet your unflappable service advisor, Kristey Perkins, kept me informed on a regular basis of the status of my job. She displayed professionalism and sincere concern for my situation, and she ultimately delivered my vehicle to me in like-new condition. Im very appreciative.

Went very will cant wait to see our new car first time buying a car over phone will do it again

Patrick in service was professional, accommodating and explained everything that was going to take place. My car was finished in the timetable he quoted.

The overall experience went well. Russell Meadows did a good job!

I just got a used truck. A few miner things I asked to have fixed on sales agreement turned out to be more than I thought it would be but they took care of it and made it right. Also a miner omission problem taken care of under dealer warranty. Great customer service.

The two sales personnel (Mark & Mike) I dealt with were efficient & helpful. Went the extra mile to identify a rebate. Also took plenty of time to review features of my new vehicle.

I have a high confidence level in Pat. I feel like he is not trying to oversell me.That is refreshing.

Staff was extremely courteous and helpful. Every thing was explained to me in an easy to understand manner, and I felt very comfortable with the entire experience.

Nizar Hudda is very knowledgeable about my vehicle. He treats people with respect.The only thing that is VERY disappointing about your dealership is the large amount of foreign may vehicles. It is real simple, IF AMERICAN DO NOT WORK AT GOOD PAYING JOBS THEY WILL NOT BE ABLE TO BUY YOUR CARS AND TRUCKS!!Charles Hamilton

Patrick was very courtesy and very polite, he is a keeper and I do not pass on compliments unless they are warranted.MaryLong time Customer

I just purchased my new 2021 Corvette from this dealership and it was the best experience I have EVER had buying a vehicle. It was quick and efficient and was out with my car within no time!

Russ Meadows was quick to learn that I was no bull and stick to the facts only during my purchase. He understood me. Made the transaction seamless- easy

Excellent place to go to do business with cars. The salesperson Bem is very friendly and professional in his work

Victor and Noah were excellent drivers and very courteous to take me home and back while my car was being serviced. Kevin was very knowledgeable and helpful in getting the service completed efficiently and on time. Very good service!!

Ben Garcia did an amazing job working with me and help me decide on the perfect vehicle! He was very personable, it was like working with a friend. He drove me home to get my license plate on my old vehicle(that does not run) and even went as far as to help me push it to another spot in my driveway! Kudos to you Ben. Fantastic Job my friend! 👏👏😃

Chuck Weldon was extremely helpful in picking out my new corvette

I called and received a convenient app. Upon arriving, I was promptly greeted.Tito and Nizzar were professional. Repair’s we’re done quickly and correct the 1st time.Overall all GREAT experience

Very pleased with the great service and the deal we got from Russel Meadows and every one at Sunset Chevrolet on the 2021 Buick Envision Aviner.

Mark Fisk did a great job ordered my new truck to be built the way I wanted it one call was ready to pick up. Had a trade in transferred my running boards signed the paperwork no pressure drove away and was home in Venice in a matter of 2 hours. I’m a happy customer.

Pat a great person,I had my truck for year & half it’s been atsunset Chevrolet almost 20 friggin times for the engine light so I’m not very happy with my truck. Thank you!

We request Our vehicles to always be serviced by the same mechanic. He always does it and does a great job. Everything runs smooth from scheduling to pick up

Big thanks to Todd Pierce for the great customer service, I made the purchase from out state made me feel right at home.Also big thanks to Michael Bernard for the help.

Pat and his team are always very pleasant and helpful. Appreciate their constant professional service.

Thanks again for the great experience, you guys rock at sun set GMC . I will definitely be coming back in a few months to purchase my wife a new car . Russell took care of me and made it quick and easy thanks again I will be coming back for years to come .

Unfortunately I had a negative experience with this dealership. I went in to buy a suburban or Escalade and found a suburban in which a potential buyer came back for a second day to look at and declined to purchase and left. The same thing happened to me because the motor trembled and the interior was filthy and the car had a weird smell. After the second day of test driving they salesman Cameron said they looked at the motor mounts and they don’t need to be replaced. After the third day of negotiation the salesman states he took the vehicle back into the shop and they said it was some motor mounts and it will be replaced, at that point we negotiated a final price and agreed and he stated it is in the shop and will be ready for pick up the next day. I then get a call at 5:30 stating someone came in gave a check for the same vehicle and bought it and it is no longer available. So after several days of test driving and insisting there was something wrong and wasting my time and gas they sell the vehicle to someone else even tho I was told to pick up the vehicle the next day. I will definitely not be doing business here ever. I instead bought an Escalade from Village Cadillac in Homosassa 2 hours away. I had the WORST experience at sunset Cadillac. So I don’t recommend going there either.

Very polite, well educated people, with perfect customer service skills. Phenomenal prices. Will definitely be buying my next car from here.

I drove from next door from cox chevy to use your service department and they were the best. Such better service ..

Service rep Patrick Norton is phenomenal.Very personable, dedicated and professional.Kept me up-to-date via email and text to let me know what was going on and what to expect. Highly recommend Patrick and the GMC service team

Todd Pierce was very helpful and straight forward. We traveled 1.5 hours to purchase from this dealership and it was a pleasant buying experience with no surprises. I would definitely recommend Todd and Sunset Chevrolet to anyone

I was totally shocked by my buying experience. I went in thinking I was in for the fight of my life but working with Todd was so easy. I told him what I wanted to pay and in a couple days he made it happen. So easy to deal with. I got the car I wanted at the price I wanted to pay without any hassles. Can not rate highly enough..

You got the car in on time, did your professional job and returned it to me on time. Exactly what I was looking for! Thank you

Every time I come into Sunset Chevrolet for service Pat Sweetnich and the whole service crew are amazing! They are very professional and friendly and actually make my coming in something to look forward too!! At my age if I had a nickel every time I have had a car serviced I could probably buy a fancy coffee at Starbucks....that said bringing in my car to Pat and team at Sunset ranks as the best experience I have had at a dealership!!! Job well done by the whole team and thank you for having such high standards!!!!

Had to get oil change on my Vette. Nazar is always great and car is done in a timely manner. Happy with my service

Fantastic service from sales to the service department...Staff is professional, friendly and knowledgeable...I would definitely recommend this dealership to my friends and family.Thank you!!!

Great service... came in with no appointment. Needed a tire replaced. Have coverage. Kristy took my information, matched the tire, contacted the insurance claim desk and had me on the road in 90 minutes.

Great team, easy process n’ best service ever.thanks sunset Chevy.

Well when I got there I was just looking to see what I want it had no intention of buying one that day. But the sales man walked up to me very polite. He was very polite good conversation he made me feel like part of the GM family it end up buying a brand new 2021 Malibu . And the whole time I was there he kept coming back talking to me asked me if I need any water or anything it’s very very nice man even let me drive the car to go pick up my grandson from school. I would recommend anybody for this dealership absolutely had an amazing time with these guys.ps I love my new car

The quality of work seems to be good only time will tell and I will advise as time goes on The customer service was the worst I have ever experienced.1. It took a week to get an appointment, I understand this if the work is good2. I dropped off my 1999 Corvette on Monday, 7:30 AM, 7/26/213. On Tuesday 7/27 I called twice leaving VM to see what the diagnosis was. Tito returned my calls Wednesday 7/28 after I left a voice mail for him and Chris service dept mgr on Wednesday morning. Chris explained the delay and I told him that communication was necessary. 7/284. I received a call on Thursday 7/29 from Tito with diagnosis and estimate of cost. I gave him permission for proceed, Tito told me the part should me in on Monday 8/2.5. I called on Wednesday 8/4 and left VM for Tito and Chris, Tito called me back and told me the car should be ready Thursday 8/5 before 5 pm. I checked on Thursday at 3 pm and the car was still being worked on but should be ready by 5, I said I would pick it up on Friday AM 8/6.6. I picked up the car on Friday. work was complete. the car was very dirty from sitting outside for days.7. The total cost of this was $2,306.21. I am sure that I can receive better customer service for this price somewhere else.8. FYI Titos voice mail box was full part of this time.9. I understand being busy, I understand all of the covid-19 related delays. As a business owner myself I know that these are excesses for not being prepared for the business we commit to when we give a customer an appointment. I do NOT understand and will NOT excuse POOR customer service. No thank you. You and I both know that I have choices in getting my car serviced, I am new to the area and I will NOT be back to your shop.10. Remember when you read all of this I HAD AN APPOINTMENT. THIS WAS NOT A DROP IN OR SUPRISE TO ANYONE EXCEPT ME.Regretfully, Brenda Corcoran

I brought our Colorado in for the 7,500 mile service. I made my appointment online and was very pleased with the turnaround on my service. Everyone was very polite and helpful.

Sales and service dept are at the top of thier game . facility is clean and organized, service writer is knowledgable and trechnician are A-1Thank You

I was met at the door by Russell Meadows. I asked him if Jim Kelley was still Russell there because I bought my 2020 GMC Sierra from him. Russell was just as awesome as Jim would have been.

Fantastic all the way around. From price, friendly courteous service and the ease of the process made simple from everyone at Sunset Chevrolet.My 2021 Equinox is a great vehicle with plenty of room and superior handling.I really appreciate it!!! Thank You

The service I always receive from Sunset Chevrolet Buick GMC is always outstanding. I would like to single out Pat Sweetnich the service manager he is always very thorough and helpful answering any questions I may have and very efficient in getting me scheduled and getting the work done.

By far the easiest automobile purchase I have ever made. I’m 68 years old so I have purchased many new automobiles. Kendra made the deal right over the phone with me and when I went to Sunset to pick it up everything was ready to sign and go. On top of the smooth purchase I also got a great deal.

Service was outstanding and wait time was exactly what I was told. A big thumbs up to the Service Department.

I want to start off by thanking Jeff and Dillon, for all the wonderful service and ease to lease a new truck. We never felt pressured during the entire process. Want to also say thank you to Mike, he was very personable and made the finance side excellent and understandable. We drove 1 ½ hours from Lee County and would do it again to deal with this dealership and its employees. You are a dealership that cares about the customer.

Pat is the BEST service advisor ever! He is very professional, knowledgeable and service oriented. I had a question about a possible defect on a part on the taillight and he immediately tried to fix it himself. He explained everything completely and kept in contact with me through the entire service. Service advisors like Pat will keep my loyalty to the dealership and Chevrolet.

Just brought a suv from Ben. He has been really helpful on getting me my new vehicle. He is the best. Emilio made sure my car was well set and ready to go. I give them top star ♥️

Hector, Todd and G go above and beyond ordinary service. I feel like family. Needless to say my last several experiences were flawless and effortless with the numbers I wanted... just excellent!

Staff is professional and works hard to help all customers.

I have been to this dealership twice now and I doubt that there will be a third.Horrendous customer service.The only reason I gave them one star was because I am unable to give them a zero.Do yourself a favor and go elsewhere!

Todd is always great to work with. He took his time to find me the right car and payment.

You need an exclusive service facility for Corvette and Camaro owners. Standing in line withtrucks does not give you an exclusive feeling in service. This would help your space problem as well. A Corvette/Camaro customer would appreciate a specially trained service adviser. This would double your service work! And GM would kiss you on both cheeks!!!

Kristy the service writer and all employees were great 👍.

Everyone was friendly and helpful. The atmosphere of the dealership was relaxed and welcoming. Vic was easy to work with, very knowledgeable and and he did not make us feel pressure at all during our conversation. I am sure we will be back to Sunset as well as recommend Vic and the dealership to our friends.

All great from start to finish. Professional friendly service writer. Will always use this GMC service center.

I miss Jim Kelly. Everything went very well. Russel was our salesman. did excellent job.My trade in value was not great. received mailings many times with much higher offers!!!!!You should honor does mailings more.

Great staff. Very friendly.

Rather than suffer the inconvenience of leaving the car the service tech was familiar with the complex settings and fixed it on the spot. Nice! Prior to this my new 2021 Corvette made a very unusual sound during the first 50 miles. Again the service department did some online research and decided that all was OK.

We had an appt, arrived on schedule, the vehicle we wanted to see was already at the front lot. The process began and continued until complete without hesitation or being unproductive. Our sales person Dan Ferguson was knowlegable and kept things rolling. He was very personable and friendly. The documentation and signing was also well orchestraded. We love our encore and would recommend the dealership and Mr. Ferguson to all our friends and family. Thank you.

Patrick & Steve were a great help in dealing with a problem with my Lacrosse; they were genuinely concerned about my issue, and did a terrific job of getting everything in place to diagnose and remedy the defect; very appreciative of their efforts

It was the 1st time and was the best experience thank you