Although having to wait a few months to receive our dining room set, we are thrilled with it! We had a wonderful experience with the sales team and manager. The delivery team was professional, kind, knowledgeable, and respectful. We purchased a bedroom set and a dining room set, the quality is wonderful. We will definitely shop there again!

Christina and Isabel are wonderful to work with. Im excited to receive my new furniture.

I went to The Furniture Warehouse to pick out a living room set..They had a great selection of leather couches and end tables.. The sales person Isabel was great..she was knowledgeable and patient as well as not pushy giving us space and time to look and browse without feeling pressured or suffocated. We were able to get delivery in 2 days!!

Shellie Dial I own several businesses and have several sales people, but I personally can say that’s dial is one of the most efficient and knowledgeable sales people that I met. We would highly recommend her and the furniture warehouse Bob Butler Lido Beach Sarasota Florida

I buyer beware. Purchased a sectional in December of 2019z sold me an accidental warranty that they said would cover any damage. Called to get a puncture in the leather taken care of. Because I didn’t know how the puncture happened they wouldn’t cover it.Also the cable for the recliner broke and that also isn’t covered. I have purchased several items over the years but will never buy here again.

The sales staff is fantastic but their delivery folks are rushed, not knowledgeable of company policy, and rude. I had an issue with them relocating an existing small dinigroom table that their delivery confirmation says they would do. The table has 4 bolts attaching the top but they would not take it apart to bring it downstairs. They also blocked three of my neighbors driveways with their truck and refused to move it after they unloaded. They said they wouldn’t be that long and wanted to wait until a neighbor complained. They did not assemble the furniture properly saying they did not need to use the washers enclosed in the packaging yet the showroom sample has them attached. It was just a rushed and sloppy service and the delivery person was rude. I would not recommend their delivery.

BEWARE! We ordered and paid for furniture and accessories consistently from November 2020 through April 2021 but Furniture Warehouse was unable to deliver because they never received the product. When we had to return to Canada after the winter we finally cancelled our orders and requested a refund. We were told up to 2 weeks for processing by the sales rep (who was fantastic) but its now been 4+ weeks and still no refund. The HO wants to issue a store credit and now avoids my calls. I am very unhappy when THEY COULD NOT DELIVER, they SHOULD REFUND ME IN FULL. This is not over yet!

After having an issue with the delivery of the sleeper sofa I order 05/24/2021 and been told that the delivery would be done on 05/28/2021 I finally received it on 05/30/2021. I must confess I was upset because I had to cancel a couple of things I had to do on Friday. However, I do understand that things happen and that the pandemic has hit everyone in different ways. I want to apologize for taking it all out without thinking people also have a life. Nick, the salesman is a true asset for the company, he went above and beyond to help me out in getting the sleeper sofa before 06/04/2021 as I have family coming over to stay. The drivers that came to do the delivery were really fast, nice and helpful. I will definitely come back. Thank you so much!

Professional but not pushy service with a delightful young man Andrew who made all the difference of why I will return again. Very helpful with my choice of very specifically detailed requested specs for a recliner. He was very patient, knowledgeable and helped with the artistic portion of color choice as 3 options seemed either right or completely wrong with the photo I provided. He was spot on! It wasnt easy with muted colors of tone on tone room decor. Oh and an added bonus...I picked it up the next day at the Furniture Warehouse warehouse near the SRQ airport and saved a delivery fee. Thank you again Andrew.

Andrew our salesman was great! He explained when our sectional was available and that we could place 15% down to hold it then pay rest when available. The delivery men called ahead and came within the time frame. They set everything up perfectly! Also Nick the manager is very helpful.

Great product and knowledgeable sales reps. Adele is AMAZING! Thank you.

Let me begin by saying that both Gail and Adele have made my time buying furniture an absolute breeze! Outstanding customer service is a quintessential attribute to be had as a service provider and these two ladies certainly have it! Purchasing furniture is mentally draining so to have regular updates over the phone with a provider who is more than willing to help you with any and all of your needs is as close to a blessing I could have asked for, especially with all the other stressful moments which come with moving. Adele and Gail, I thank you.

Had a great experience with furniture warehouse. We just received our dining table and love it.

The Delivery time was horrible but i guess with the world today 4 months wasn’t so bad and everyone likes the sofa.I already bought the chair to match .The guys delivering did a good job and very friendly.have no complaint.

Two trips and two great purchases, happy with service and quality.

Great store! Friendly staff. Wide selection of furniture.

Fastest place I was able to find furniture in town!

I REALLY write reviews but this time I had to. I have been trying to find just the right furniture that I have been looking for four weeks or more. As soon as I walked in the store it was no pressure or anyone following me. I want to thank GAYLE AND ERIN for the wonderful service 🙏 and attention. They even let me take a chair home so I could match and feel comfortable with my purchase, not only that but the pricing was just great and next day delivery THANKS AGAIN.

Wow what an amazing place super clean store with gorgeous and large selection. My family has purchased a lot over the years we love it. The taste and styles are remarkable. So many fun and exciting choices I was like a kid in a candy store. Thank you to Isabel and Sara what a great and diverse group. Thank you again.

Went to purchase a mattress. Andrew was most helpful, very patient, and proceeded to show all the extra firm models, beginning with the economy price, ultimately with the most expensive. We chose the almost most expensive. He answered our questions, and what he wasn’t sure of, called the manager. I had purchase a mattress from Furniture Warehouse in 2013 and didn’t hesitate to return. Andrew wasn’t pushy and let us decide for ourselves on the product that best suited our needs, since my partner has back issuesAnd the extra firm was what we wanted. He described the composition, i.e. coils, material, etc.Overall, it was a good experience, and although Andrew indicated he was relatively new to the job, he did well and it made our search easier than expected.

Beautiful selection of home furnishings and accessories! Excellent customer service! Highly recommend!

Instantly in our face as we entered the store. Wont return.

Nice selections of different types of furniture. We purchased a new bedroom set. Sales people were helpful and knowledgeable with their products. A nice place to shop

Great experience! Very good quality, low prices, very nice customer service. Thanks Carol!

Nice comfortable store to shop!Adele, was our representative and she was so Great to work with. Very friendly, knowledgeable, helpful and great sense of humor! Made shopping enjoyable!

My husband and I were very pleased with our experience at the Furniture Warehouse in North Sarasota! Very helpful sales reps and great prices!!

I love the wide furniture selection. So many nice choices... And ALL the employers are beyond helpful in every way. Truly, they make things enjoyable and exciting shopping here!

From my greeting upon entering from Sara, to the help from everyone in the store, to the delivery from Fabian and David H, our experience was 5 stars. Georgie (sp), the store manager could not have been more helpful, Sara listened to my needs and was instrumental in my purchase, and the delivery guys were polite, clean, efficient, safe. My husband and I have been in customer service for years, and these guys did it right. Furniture Warehouse should be very proud of this team. We could not have asked for a better experience. We will return!

Good prices and things “look good”, BUT you get what you pay for. I just literally had my hand puncture (drew blood) by the zipper on one of their couch pillows that I bough earlier in the year. Be careful.

Friendly helpful people and a good selection of furniture for the whole house

We are repeat customers! Love our furniture Sara was great with our most recent purchase. We recommend shopping here!

Our shopping experience was great.London and georgia we very helpful.

Very disappointing, after spending more than 4k I only received a half of my furniture and I dont know when I will get the rest. After another visit to the store I was told they will call me on Monday, I am still waiting for that Monday, so far I did not get any call. I understand you might have trouble with this pandemic, but why lie customers ?

We ordered furniture from Furniture Warehouse and it was delivered yesterday. We absolutely love everything!. Janice Bryant worked so hard with us to make sure we had the right patterns, colors, and pieces of furniture to suit our needs and to fit in the areas. She was so patient and pleasant! The two men who delivered and set up the furniture were wonderful! Their names were Troy and Dennis from Truck 9. They were very knowledgeable and efficient . Thank you for making this experience so pleasant for us! We will definitely go back to Furniture Warehouse in the future!

Great experience at the Furniture Warehouse! We purchased a king size mattress and the quality was great and the price was affordable. Our Sales Rep Christine was very informative and very patient with us. If you are looking to furnish your home or a rental home this is the place to go!

Excellent service and value.

Great service and loved what we found! They have a lot of variety. We’ve had our wood table now for a few months and it’s in great shape. We get a lot of compliments on it! I would definitely use them again.

Furniture warehouse has been great to work with. as a designer I’ve ordered many pieces for clients and the delivery is always smooth. the drivers are polite and helpful and they’re easy to contact if you have a question. the warehouse hours are great for pick ups and I truly enjoy working with Jason at the Sarasota north store.

We are very pleased with the sofa, chair and ottoman that we purchased from the newer Furniture Warehouse on Rt. 41 in Sarasota. Large selection of coastal type items. Very little brown and gray. The highlight of our experience was working with Becka Lane, our salesperson. What a treasure! She was extremely pleasant, very patient and knowledgeable. We will definitely return!

Very helpful employees! Great warranty program!!

Isabel was so nice to work with. She was very patient and kind to us. She gave us our space to shop in a fun store, and when we needed to ask questions, she wasn’t far away to help. We purchased a lot of furniture and have yet to receive our second delivery. Hopefully soon. However one chair, when ordered early December, is back ordered till February 1st!

I love so much in this store, and wish we had more room to add additional pieces. :-) We found the perfect light blue leather recliner loveseat, and we had shopped around many other places that didn’t have anywhere near the selection this store has. We ended up finding some other awesome furnishings as well for our small sized living room and dinette area. Isabel was truly a wonderful help through our shopping process and decision making.

Great Quality furniture at very competitive pricing- our sales specialist Christene was amazing and very informative- the delivery was Guys were right on time !!! ( they called 30 min prior to delivery as hoped. 5 stars ⭐️!!! Great job Sarasota store, And delivery department

Great selections and great prices. Personal and professional help.

We bought Living Room and Dining Room Furniture and had a great experience while shopping there. Gayle and Kim were wonderful sales associates and very helpful. Kim helped with color matching the paint cards that I had from Home Deport to pick the perfect color to paint our accent wall. Would highly recommend this store to anyone that is looking to purchase new furniture. The prices are really good also.

After shopping several stores, I returned to Furniture Warehouse to purchase a leather sofa and love seat. My salesperson, James, and manager, Kim, were courteous and answered any question I asked. I felt that the quality of my selection was very good. The companys delivery service was reliable. The young men setting up my furniture were knowledgeable and friendly. I would certainly return to this store for future purchases. Janis Preher

Great Furniture at outstanding prices.. stop by any location

Delivered on time. Delivery guys were professional and courteous.

Great choices. Staff great, Ed and Jess are terrific.

This is the worst place to do business and they dont have anything in stock. Dont waste your time and money

Awesome experience! Staff was friendly, knowledgeable and NOT overbearing! Left to shop 2 other stores and came back as they had the best quality and prices! Very happy with my new beautiful bedroom set.

Janice was helpful without being over bearing or pushy. The selection was nice and the place had a distinct coastal theme. Prices were reasonable. Overall I would definitely recommend.

My husband and I got exceptional customer service from Bruce today 12/31/2017.We went in to buy a center cocktail table and a wall console. Were pleased with our purchase- we just hope they deliver brand new products our way. Bc weve had our shares of scratches and dents in the past. The 5 star is Based on Bruces great service and the good service from his manager Kim. Thanks & keep up the good work.

I could not have been happier with my experience at Furniture Warehouse. Their selection of Florida-inspired furniture is the best Ive seen in Sarasota, and their prices are excellent. They deliver on time and are very helpful with any questions. Thanks Janice, April, and Kim for your help! Highly recommend this store and will return for future furniture needs.

Excellent customer atention

Sending out a big Thank You to Pedro for his friendly & professional assistance. We always find what we want at a reasonable price at Furniture Warehouse & having a helpful salesperson makes the experience even better!

Worst experience ever. Purchased a new bedroom set, they didnt have my bed in stock so had to wait a whole month. My mattress came defected, and they had to give me a new one. But when my bed arrived it was not installed correctly, it made so much noise that when we moved in our sleep we would wake up from it. Complained and they sent a guy in who told me he needed to order new parts. Then they tell me it comes from over seas so I have to wait another month for it. It has been 2 months that my brand new mattress is on the floor in my living room. If it was a cheap bed I would understand but I paid over $2K for everything. Sales rep recommend buying pillows too, which was the biggest mistake ever because they are not comfortable and cost $100 and you cant return them at all. Worst purchase Ive ever made, wish I knew this before wasting money and time. Better to spend a little more at other stores than to get crappy furniture. Really, really upset with this.

Becks in the S. Tamiami Store was incredibly kind and really helpful. Super service. Thank you Becks.

This is the 2nd time we have furnished a home from Furniture Warehouse. This time, we furnished the entire home from them. Janice was excellent at helping us choose coordinating colors and putting the whole house together. The delivery personnel were also professional and very efficient. They stand behind what they sell and are always very responsive to any repairs needed. We have shopped other stores, but we always end up at Furniture Warehouse.

We chose to pick up our purchases from the warehouse. At our request, the warehouse employees were patient and kind enough to open and inspect the contents of each box before loading them into our vehicle. We found one of the pieces damaged and with broken glass. They quickly retrieved another box, inspected it as well, repackaged the pieces, and didnt load the boxes until we were completely satisfied. They did all this without any hesitation and were very cordial and respectful.

I love this store. We bought our coach from them. We are very happy. They bought our stuff on time. Only the workers are a little slow minded.

I am absolutely astonished by the horrible & deceitful salesmanship experience I have had from APRIL at this store. APRIL is the used car salesman of the furniture industry. Do not purchase from her. On our 1st time in this store she pressured us into purchasing a dining set in the store. At the time of purchase I said multiple times that I did not like the chairs but she continued to pressure. We were purchasing the set for a new house that we werent closing on for another month out. Once we got the set, it became clear that it didnt match our other furniture as it wasnt really our style. Since this is a warehouse, they only allow 7 days to return from delivery and then its only store credit. This honestly would would be a fine policy if it werent for the how pushy APRIL was. Anyway. We accepted this and returned the set for store credit. Our new home is about an hour away from Sarasota. We returned to the store about 3 months later to use our credit- tried to avoid April but since she had handled the 1st sales, the store policy must state that she has to continue to work with us. This time we chose 2 chairs that she sold us. There was a balance after the credit was used that we paid. At the time of the sale she said we only have 2 of these chairs in stock at the warehouse. At that time she tried effortlessly to make a backup plan with us in case one of the chairs was damaged at the warehouse. She offered to let us pick up a floor model from another location or tried to pressure us into getting a color that we did not want. She did all this JUST in case one of the 2 remaining chairs in stock was damaged when we went to pick it up. So the next day we call the warehouse to let them know we are on the way to pick up our order and are then told that they dont know why we were sold this because they only have 1 of these chairs in stock. Based on her bizarre behavior trying to find a backup plan at the time of sale, I know without a doubt that April sold us these 2 chairs knowing that they didnt have them in stock. April should be fired. I have never had such a horrible experience with any business before.

Isabel was awesome she was Heaven Sent she went above and beyond our expectations

We had a very pleasant experience shopping at this store. We purchased a loveseat, coffee table and end tables. There was no pressure by the salesman. Our purchases were delivered the next day. The delivery was on time and the delivery men were very professional. We are very happy with the quality of the furniture and the service at Furniture Warehouse in Sarasota. We highly recommend this furniture store. We are going back today to look at lamps.

I paid for a delivery in which I was given an hour window for even when I was told I’d have several. Was not notified that the delivery was made so I didn’t come home after work. They left it on my porch well it has been raining today and the entire bottom half of the box is soaked. I will not open the box and be charged they can just come back and pick it upThank you

Manager Kim Hayward greeted us with a smile, found out our needs, directed us to the kind of furniture we might be interested in, left us to explore. No pressure, knowledgeable, pleasant, Kim checked back with us occasionally.we went back the next day to purchase. A flyer had our interest and we looked at a totally different set, signed on the spot. Delivery was set up and has been perfectly executed for two pieces, waiting on the third from the factory. Kim and FW were and are awesome.

The sales personnel in the selection was good but it takes six weeks for delivery that’s ridiculous they should have more furniture in stock or at least be able to deliver as fast as an online retailer like Wayfair?

This is the 3rd time we purchased household furniture and accessories and we will continue to come back because of how well these items look and present themselves. Selections are extensive, particularly in their new store on Tamiami Trail. On our initial visit several years ago we were fortunate enough to work with Jessica Kuntz who is so warm, caring and helpful. Jessica has consistently made furniture shopping a painless and enjoyable experience. Her friendly warm engaging manner makes one wish family members could be so nice as she.

Went to all the furniture stores on 41. Had a great experience at Furniture Warehouse. Worked with Becka - she was both entertaining and helpful.

Altho the associate was pleasant and excited to get her sale, We are giving this visit our first and last review. After spending over $2000 of furniture and told that out of the three piece (love seat) was not going to be available, and we’d have to wait 3 more weeks, we asked the district manager (gyorgi) if we could get the delivery fee waived, she bluntly refused, explaining herself over and over about the drivers and how they aren’t independent contractors. I’ve been in sales and worked with these corporations and it is manageable, to allow recurring customers to want to come back, no incentive was offered for us to even want to come back. From our point of view as a customer this is poor service. Ps even if discounts were applied, we didn’t ask for anything but the delivery fee.

My salesman, Danny Quirk was very helpful. Everyone was friendly and and the store is nicely set up and clean. My delivery process was smooth and I had no problems.

Was given the wrong information. One salesperson said that a dining room table we wanted was in stock in Bradenton...well we drove from North Port to Bradenton ready and excited to purchase this table AND they were out of stock! Why would she lie!!!!

Ordered reclining couch & love seat. Very happy with product & delivery & set up. I would certainly purchase from this store again.

I purchased a wicker bedroom set there and the furniture was of excellent quality .Would recommend anyone looking to buy furniture, to stop in and check it out.

Great furniture, beautiful and price is reasonable!

Great experience, Kat Walsh from The Furniture Warehouse helped us with the house. Based on the plan, she designed appropriate furniture combinations. She was available to us at any time, and helped deliver on time.

I had a miraculous experience with Furniture Warehouse in Sarasota. We’d found the perfect bed at the Port Charlotte location, but it wasn’t available until 1/27, and we needed it sooner because we have house guests arriving this week. I called Sarasota and while they deliver from the same warehouse and stock, the woman I spoke with (who happened to be the store manager) informed me that she’s just received a call from another customer who’s ordwred the same bed we wanted, but needed to take delivery later in the month.So long story short - they delivered our dream bed three days later, in plenty of time for our house guests. We sure lucked out! We’d looked at many beds and this was our favorite by far. Thank you for going the extra mile to help us!

They need to allow you to put both feet in the building and look atound until.they attack you....let people walk in amd look first

Very disappointed! I bought a dining room set with two captain chairs and 6 regular chairs. The cushions on the chairs came loose from the wood and the arms of both captains chair became detached. I phoned customer service and spoke with a very rude woman who told me that there is nothing she can do about it. This occurred before the set had even been used.I also bought a bunk bed and the slats on the bottom bed broke due to the shoddiness of the wood. Again I was told there is nothing they can do about it.I additionally bought two chairs and a couch. The seams have ripped and there is now wood sticking out of the back of the couch.I bought the furniture at the same time. I also spoke with owner who was as rude as the woman in customer service.

I find my sofa there, and everyone love it, very comfortable beautiful blue ... I was tired to finding gray, beige, and brown color...I definitely going back because also always have great sale.

Ask for April. She is a wonderful young lady with lots of experience in the furniture industry. April is very personable.

Staff was very friendly and accomodating. Since our bedroom set was on back order they arranged for the delivery of a loaner bed rail and it included both deliveries into one charge. Kim P

Not willing to work with you .was disappointed. But nice items.

This place is overwhelmingly packed, poor presentation. I asked for no leather products bc I do have a cat with nails. The sales associate said, oh this can with stand that. She dug her own nails into the couch and left marks.

Nice place to get great ideas for decorating your home

Very nice employees and nice clean store. High end furnature too

Wonderful help from April and Gail!!! The warehouse staff was quick and helpful! Love my sofa and ottoman and we will definitely be back !!!

Best selection of wall art and decor in South Sarasota. Helpful staff.

Great selection nice sales people not pushing and unlike another store their furniture they had in stock

Very professional and quick with excellent customer service

I have been in this store for about 45 minutes and still havent been greeted. Two ladies have spent the passed 10 minutes bad mouthing a customers credit 5 feet away from me. Im also writing this while standing 5 feet from an employee sitting on a couch texting. I just want some living room furniture

We bought a beautiful rustic entertainment center and unique wooden framed mirror among some other previously purchased items. Alot of times, you can find the same thing from other stores for a better price at Furniture Warehouse.

I made 6 trips to the store and bought 8 items. We are really happy with all our purchases. Thanks Furniture warehouse. GMaze

Great experience; love my new sofa! Best prices in town!

Love this store!!!

Wonderful staff members, great customer service. Went above and beyond in helping me select furniture.

Lot nicer than it use to be employees very friendly and nice.A little pricey

Incredibly disappointed with them. We have bought furniture here may times. This last time was a let down. We ordered a bed which was supposed to come in January 18th. Well come the 18th no one called. When I called the next day I was told oh they wont be in till the 27th now. That was over a month from when we ordered. So I told them to cancel the order. Well only the person you spoke with n store can cancels. No one else can do anything.American Signature Furniture had the same bed so we ordered from them and had it the next day.

We picked out furniture for the entire house. Prices and selection are great. Sales people are super helpful with out being annoying.

I bought sofa recliner electric .In 10 days since they delivered it i used it only 3 times and i noticed immediately the noise on the motor, I was very disappointed because of its POOR QUALITY....i wasnt happy for that...first time in furniture Warehouse and i was very disappointed...BAD for Custumer...and when you talk again about your concern for costumer service or repair or sale person they are not friendly any more,big difference when going to wanna buy something....sorry thats all you can hear... it is unacceptable....this is unsafety issue now i cant use the electric recliner sofa because im worried it can cause possible burn or fire due to motor malfunction because of noise...they said they order the part and coming might be in 2 to 3 weeks and they not sure yet depending on manufacturer . how you gonna say i will be happy of that after i bought new recliner sofa...