They are no have way to show me my right color for my skin
This MAC store located in the UTC mall is always stocked. They have a great clearance section, I always check there first. I was able to get an awesome pallet with 15 full size shades for $40 dollars and a nude colored lip glass for $8...
I LOVE THIS STORE!!! Everyone is so helpful. Alex is truly a magician with a brush in his hand. He always delivers and never disappoints. Im a Mac Girl all the way. I will never, ever wear another brand.#AMacGirlForLife
I use M.A.C. ProductsI am a MACPro CardholderRecently we -only 2 of us- went to your store.It was midweek early afternoon not very busy but this MAC Consultant/ Cashier was so preoccupied with being a Social Butterfly our service and entire trip there was disappointing.We purchased $250 in product and without a doubt would have purchased more but she kept interrupting us to wait on someone who came in she KNEW. It was extremely rude of the Customer who interrupted us midsentence But more so for HER to go off with her and consult about colors & product & get her 4-5 items & check her out -WHEN there was another Consultant/ Cashier there & we were there FIRST!Then again we are asking about products to purchase & a Friend of hers walks up & she just pops into a long conversation & looking at something she purchased in a bag with her while we are just standing there waiting to finish our sentence & for her to get our requested products to purchase.Our receipt says Cashier 437825 waited on us.Im not sure if that cashier # is HER but she had long dark hair & may have been of an Asian descent. She did after passing us off have to come to the computer & punch in something after we once again WAITED for HER to come- punching in some # for the other lady to check us out. She didnt even check us out but passed us off on the other - Cashier & to our disappointment when we got all the way home we discovered 2 items we had told HER we wanted to purchase werent even in our bag or on our receipt things we specifically came for & asked her to get.We seriously felt she was not interested in helping us- her focus was not with us- & she was ALL OVER THE PLACE but not WITH us & it was the most disappointing trip to your M.A.C. Store I have EVER experienced. It was our Girls Day Out we planned to specifically shop & replenish our M.A.C. makeup & both of us felt deflated when we left.Very disconcerting to say the least.I have been there when they were packed out on holiday weeks & weekends & got better service & ALL the product I asked for.Now I have to make another trip but I am considering going to a different store.
My young daughter does pageants and also requires very careful managing in high social situations such as Black Friday (many people.) I have been a MAC GIRL since college. A Sephora “manager” refused to service my daughter’s needs for pageant coverage. As a business owner I understand a high volume environment, but staff was gathered together and not busy. I began going into Sephora simply due to being taken in by friends. On black friday, I was told that matches cannot be done, which is untrue, I myself have had them done and I have also brought others in to have them Done. I walked directly over to MAC and my daughter was greeted PROFESSIONALLY and matched and educated on how to save on the holiday. It is SAFE TO SAY that MAC is our forever home.
Great customer service the cashier was very patient and
Fantastic staff! Extremely helpful and knowledgeable artists at this store that have empathy.
Nikki is awesome and gorgeous knows mac line exceptionally well.....
Trisha was amazing, knowledgeable and very patient with me as a beginner.
Jasmine was so helpful.... I went to Sephora first at The University Town center mall in Sarasota FL they where so rude and acted like I was bothering them to do there job!!! Walked in to Mac Jasmine greeted with a smile and was hopeful and her work is beautiful!!
I love getting my false lashes there
Their eyeliner brings out my eyes great
Not enough workers to help. I didnt buy anything because I couldnt get help finding a color:/
Best makeup products on the market! Love it
My favorite place. Cant have enough of Mac. Employees are helpful and well informed.
Love the products! Service is okay.
Fantastic service and fun atmosphere
Nice mac store . Alex is great
Excellent makeup and great service!
Love the product and people!!
Great staff!
Great staff.
Animal testing is cruel
Austin was great!!!!
I emphasize professional attention and advice.
Great customer service