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S & S Mercedes Service & Repair
1705 Cattlemen Rd, Sarasota, FL 34232, United States
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S & S Mercedes Service & Repair

Comments
An
Review №1

They were very good and efficient and I have an appointment with them to take my car in next week Thursday very happy

Au
Review №2

I highly recommend this shop if you have a Mercedes that needs maintenance or diagnostic/repair work done. They are way more experienced, easier to work with, and cost way less than the actual Mercedes dealership. Ive learned this from personal experience. What more could you ask for? They own all the equipment, computers, and tools necessary to work on any Mercedes model and complete any job. And Mercedes-Benz will not let just any old mechanic own their computers and equipment, they are highly regulated. That should tell you everything you need to know. I work for a larger car dealership in the area, and we have decided to make S&S our go-to shop for diagnostic and repair needs when we have Mercedes on our lot.

Co
Review №3

S&S Mercedes is a great auto repair shop. They are honest and they do good work. I highly recommend them. And their prices are reasonable

Jo
Review №4

Wonderful service from Rob and the team. I will certainly be using them in the future, I highly recommend

Va
Review №5

Great shop, personal friendly service and they get the job done right at a fair price with no games. The kind of place you feel good about going to. All repair shops should be this good.

Ro
Review №6

Great to deal with. Reasonable prices. Very helpful.

La
Review №7

Fantastic service with the friendliest staff. Always professional and courteous. Trustworthy. Honest. Reliable. Beyond servicing our Mercedes here my Aunt drives here from North Port to service her Mercedes. She wouldn’t go to any other Mercedes service place and neither would I.

Jo
Review №8

Super neat and clean with friendly people. Took Merkel (our Mercedes Benz powered Sprinter) here for a full chassis service. After driving miles after the service brought it home and parked it on concrete. Not a single drop the next morning. Excellent.

Mi
Review №9

I can easily recommend them. Sam and his staff are highly qualified, certified and experienced. Friendly people to get along with. And much friendlier to your wallet than the others.

ba
Review №10

Honesty and professionalism that you dont see anymore.

BR
Review №11

Finally, we no longer have an oil leak

No
Review №12

Fantastic service and good folks. Been taking our Benz there for over 10 years and never disappointed. Norm Ross

Le
Review №13

The only place I trust! Been a customer for years and wholeheartedly recommend them.

Ro
Review №14

These guys are amazing. They were able to get me fixed same day!! I will definetly make the 4hour drive to them again. Well worth it for their customer service. Thanks Sam & Sal.

Te
Review №15

My husband had his E class Mercedes worked on here. They are great. His father and his family all owned Mercedes and they all used S and S. They did a fabulous job on pur car and they were so kind to keep us updated and in the know. They are wonderful.

Mi
Review №16

I have taken my 2005 E320 to S&S several times over the past few years. From my first visit to my most recent Rob, Sal, and Sam provided excellent customer service and the job is always done right. The work is always completed on time with no surprises. They can be trusted. I wont take my car anywhere else.

Jo
Review №17

Great service, great technicians, friendly with answers, always willing to help, answer the phone, all the good things we want with a garage and they know what the hell theyre doing! Theyre below prices of most everybody else and theyre all Certified Technician they are freaking wonderful!

St
Review №18

Above Average Standards.... They went out of their way and took Great care of me and my car. I Highly Recommend this place. Thank You S&S Mercedes Service & Repair.

Lo
Review №19

The best technicians youll find

Be
Review №20

Best repair shop around.Very fair and reasonable.Great guys!

Pr
Review №21

I think progressive taxi service is the best taxi company in Florida, I recommend that everyone can used them.

Pa
Review №22

The most honest repair shop I’ve ever been to. Will never take my car anywhere else ! Thank you S & S !!!

Se
Review №23

They fixed my SL500 for less than the Dealer could have. Their diagnosis was right the first time. Honest and courteous.

Jo
Review №24

Very happy with all the work they have done for me!!From ordering a new radio to brakes and tune ups all top notch.

Ga
Review №25

Great place for car repairs reasonable and friendly fair price good work

Bo
Review №26

Being new in Sarasota our CLK 320 came due for a schedule B service...and we lost a tire the same day. After checking around for replacement tires, we received a suggestion that we check S & S. We talked to Sam and Cory, got the tires (saved money) were able to schedule mounting the same day as our service B work was completed (saved money) and were treated as if we were long time customers. EXCELLENT.

Ra
Review №27

Honest and knowledgable, great customer service. We have used them for years. You can depend on these guys!

Ji
Review №28

Was in Sarasota on business and the check engine light came on. Saw the mixed reviews online but I went there anyway. I stood for 20 minutes, time I did not really have to waste, while the guys were fawning over someones new 2-door Metcedes. Not working on it, mind you, but giving the full wax job if you will while I stood there. Guess I was sized up as an unimportant little being by virtue of my older c-class. No idea about their work quality, because the heavy dose of Hollywood attitude precluded me from finding out.

To
Review №29

Took in my CLS 63 AMG - rear differential bad and required replacement. Everything went as planned, from scheduling & quoting with Rob, to Sam & company professionally making the repair. It was a dedicated team effort by all. This is a well run, organized, and clean shop! These guys even went the extra mile to inspect and repair a separate problem I had forgotten about but that Sam had noticed while doing a final test drive. Needless to say, I was very impressed and will return. Oh, and thanks for the pizza guys!

Ma
Review №30

Way to expensive! Look some where else..

Ju
Review №31

Great service, same knowledge as the Dealer mechanics but not the same Dealer prices!

Ev
Review №32

Go elsewhere. When I went in for an alignment, they found axle issues. I elected to go with the cheaper of the 2 options they gave me, which was reconditioning my axles rather than replacing.I later found that axles are not meant to be taken apart by the layman mechanic; what had previously been a drivable car with only a mild intermittent tap at sharp turns of the wheel was now rendered essentially undriveable by them.They *THEN* advised pro rebuilds, and I asked for my $188 boot kit back, but no: they need to be returned with the cores for credit. Oh...? I called an axle rebuilder on the spot & they told me no--all old rubber goes in the garbage pre-rebuild. S&S wouldnt budge.Thats stealing in my book.Rather than apologizing for their ill-advised attempt, they accused me of twisting their arm into doing this repair that THEY suggested in the first place.*UPDATE*Reading the reply, Im entertained that youve used your discretion to determine that I didnt have the money to put brand new axles in my car. Tell me--is this bit of snark an example of the unwavering dedication to customer service and the tireless commitment to you, the client (cue the melancholy violin) that youre desperately trying to establish here in damage control mode? I didnt go for the new axles because its foolish to invest $3K into axles for a high-mile, 14-year-old second car thats scarcely even worth $3K to begin with. Thats the reason.To say that the car merely still made a noise after your unsuccessful repair attempt is disingenuous and you know it. I drove the car to you for an alignment with a mild, intermittent tapping at sharp turns that the average person wouldnt have even noticed, and you returned it to me with loud pops and clunks that made it feel like I was driving over 2x4 boards when maneuvering out of your parking lot. So your stance is that you offered me a still-expensive alternative that you warned would not work and tried to dissuade me from accepting, but yet I forced you into into taking my $$$ to attempt it nonetheless? Weak sauce, men; weak sauce.Your claim that the CC company agreed you handled the situation properly--and I should mention that this was my first attempt at a chargeback in 20+ years as a cardholder because the customer service was so shockingly egregious at S&S--is not entirely correct. The rep for the case told me on the phone that the situation seemed so convoluted that they ultimately made their decision solely based on the fact that I ultimately accepted the work at the end of this whole pell-mell, and that Id have to consider legal counsel to pursue it further. No mention about your customer service-or lack thereof-at all.I cannot stress this enough: when I asked Sam why he didnt offer the option for professionally-rebuilt Mercedes axles in the first place, he told me that he didnt know they were available. The office guy named Rob claimed it took him hours to locate the axles on the computer. I typed rebuilt Mercedes axles into my phone from the S&S parking lot and found a company in CO that specializes in rebuilt MB axles for my car at $150 each. Total time to locate:

Ju
Review №33

Glove box broken and without an appointment Sam fixed the problem very quickly. Just moved to Sarasota - S and S Mercedes will now be my go to repair garage. Thanks Sam :-)

Ro
Review №34

They do some incredible work here

Mi
Review №35

After receiving an estimate from the local Mercedes dealer for major engine repairs....I went to S & S..for a second opinion. Sal and Sam diagnosed the problem....saved me thousands of dollars...and now, 15,000 miles later, my 560 S.E.C. is running like a swiss watch. If you trust your Mercedes to any other shop.....you are making BIG mistake.

Cl
Review №36

These guys are amazing. They know how to service customers !

Gr
Review №37

When you are done with dealer warranty this is the place for MB service.

St
Review №38

The absolute best!!!

Ch
Review №39

Excellent service.

DA
Review №40

Nice place

Information
5 Photos
40 Comments
4.7 Rating
  • Address:1705 Cattlemen Rd, Sarasota, FL 34232, United States
  • Site:http://mercedesrepairsarasota.com/
  • Phone:+1 941-312-6453
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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