If you are looking to purchase or lease I highly recommend this dealership. I have been looking to purchase a new vehicle and wasn’t having much luck. I went to the Venice Hyndai dealership prior to going to the Sarasota dealership and had an awful experience. The manager, finance gentleman and Santiago, my sales guy were absolutely amazing at Sarasota. You can tell customer satisfaction is their priority. They really worked with me on getting my payments where I wanted them and in this car shortage/market it hasn’t been easy. 100% recommend purchasing your next vehicle with them.

Walter was exceptional and extremely kind! Walter was patient through the entire processes of picking out the perfect car that worked best for me. I did not like that the dealership gauged the dealership fees at the end so much.

Great service - in and out, but you need to go early! It included an audio/visual report of what was being done underneath the car while it was up on the lift. Awesome!

There was a bump of two in the road but overall they did a great job

Very friendly workers. They take the time to go over paperwork and options with you. Had a great buying experience with Gettel Hyundai. They let you test drive a car and help set you up with financing. And they answer all of your questions with a very friendly helpful attitude. And David was great with helping me to understand everything and helped me to feel comfortable while I was there. I will recommend this car dealership to others.

Purchased a used Hyundai at another dealership and brought it here to have checked out. The Service team was fantastic and very helpful! They gave honest recommendations and feedback about the vehicle. Gwen was so accommodating and went above and beyond to go over every detail with me. Very pleased!

Had a great experience with Ahmed Abdelnabi! He promptly found me a vehicle with the exact specifications I was looking for. All of the sales staff I spoke to were knowledgeable and friendly. I highly recommend car shopping here.

Hands down, best car buying experience. Worked with David Guillaury from start to finish and everything went extremely smoothly and we went home in the car we went in search of. Everyone else we spoke with in the process was very helpful and friendly, which really makes the entire process of giving someone your business a pleasant one.We had also taken a few test drives at other places, that were V E R Y predatory and coercive in their sales approach but ultimately decided to buy from David because he was a real human and not the mematic shell of some extra annoying, call you 300x, kool-aid drinking salesfolk. I would be happy to buy another car here in the future!

Did not even come close to honoring an advertised sale on 2021 sonatas.I had a paper copy with info and vin# for ONE of the cars with offer from website. I Was told ita new car that was advertised? was out used as loaner, but had some similar ones.The numbers not even close That is not Ethical! I had purchased anew Sonata from this same dealership back in 2013.

After just spending 10 minutes with Sam, my salesman, I knew there was no need to go elsewhere and I wanted to do everything possible to see he got my business. He was not pushy, listened well and was able to answer all questions about 4 different Hyundai models I was considering. Over several months, I spent untold hours going over all the available features of each vehicle. He never pressured me to make up my mind, but when I did, the car was not available on their lot. In less than an hour he found one clear across the state and had it on-site the very next day. The give and take of negotiating a price was also hassle free. I could not have asked for a more pleasant experience.After the sale, Sam was still there for me to ask questions and still is 2 weeks later. This is a hi-tech car and I am 80 years old so need some help along the way. No problem. His show and tell in simple terms has given me total confidence behind the wheel.

We have been pleased with Gettel Hyundai of Sarasota. The team was very professional and provided honest and accurate numbers when we purchased our certified used vehicle. Knowledgeable and answered all of our questions. I highly recommend them.

Jordan was absolutely superb in all aspects of my experience! He was friendly, knowledgeable, and extremely accommodating.Thank you Gettel Hyundai for your dedication to excellent customer experience!!!

Ben my service advisor and Mark the GM took great care of me. Everyone in their service department was very polite, professional, and helpful. I dont have a Hyundai vehicle but they still took great care of me. I Highly recommend to take your car to them if youre looking for a great customer service experience and quality work!

Professional and friendly service staff. Cant say the same thing about the finance and sales managers. If you finance, make sure you understand theres penalty if you prepay

My experience was a good one thanks to Jordan Carlisle. He kept me updated and informed on my car. Also answered all my questions and fixed my car in a timely matter. I would definitely recommend this dealershipservice center.

All of our interactions with Gettel Hyundai of Sarasota have been just great. We would recommend them to anyone. We purchased a 2021 Hyundai Santa Fe. The car is exceptional. It has exceeded our expectations!

I went in because my check engine light had came on. Not only did Zedrick get me into a rental within minutes but he was so respectful and so professional towards me. He truly went above and beyond to help me. I will always be coming back to Sarasota location because of him! Thank you!

I had a fantastic experience with Sam! He is very patient, kind and knowledgeable about the vehicles at Hyundai. Would 100% recommend this location and that you ask for Sam!

They’re good people here… Eddie Kampa was our salesman and helped us in every way to purchase a car.It’s not Gettel’s fault that they had low G80 inventory of ‘21s (and no ’22 G80’s yet). We didn’t really NEED a car…and since they liked their inventory more than we liked their offer(s), we didn’t make a deal.Hopefully things change - we’ll probably return.

Gwen was amazing! Very accommodating and helpful throughout my service experience! Thank you!

Service was as good as it could get for Covid experience…. It’s apparent they are definitely short staffed and can see the employees that are there are working hard. Zedrick managed to get my husbands warranty claim submitted, approved, and the tech was able to repair it. We’ll be back it was a good experience.

My daughter always take her vehicle here for service. They indicated that due to short staffing they will complete the service next week.They provided a car but believe it or not they are charging her 45 dollars plus taxes.This is a very bad customer service.I called and requested to talk to the manager not available, the owner not available.The receptionist hang off calls the first couple of times when call.I do recommend the Hyundai in Brandenton. Please do not go to this dealer.I am trying to contact the Nain Hyundai to report this.

They kept my car for 3 weeks. No one returned my calls. It took several days of attempts to talk to someone each time. They finally worked on it, but only fixed one of two issues.

Very professional team!I would like to give a special thanks to Shaylee! She got me all set on time, she was perfect with her professionalism! Since the beginning of the problem, she notified me of every detail, and she was super understanding! I want to thank her and recommend her for everyone that needs assistance at Hyundai!I am super satisfied, I could not imagine a better assistance. Broke the chains!Thank you so much Shaylee for all that you have done.

The Service Representative was welcoming and helpful. She greeted me quickly and answered my questions. She followed up while I waited.The Technition sent a video as he surveyed the condition of my suv; I had never had that experience before and found it helpful!

Was not on the schedule for the day I arrived. Probably my fault since I scheduled appointment on line. Serviced my car anyway with no complaints. Very satisfied.

Always good customer service in the service area. Keeps you informed about your car and when will be ready. They do a great job!

Waited over 2:15 hrs for an oil change. The same day I took my Honda for oil change for the last 15 years..they always take less than 1 hour. Customer care blame it on Covid & no staffing & sending staff home bc of any cold symptoms ( that is plain ignorant) if that is the case, why does Honda continue to finish my oil change for this last 2 years in 1 hour???

Customer service was great!!! They were great problem solvers and one of the saleswomen even drove with us home to get our pocketbook! Very happy with my purchase.

First off I just want to say this was the most enjoyable experience I could’ve ever asked for! They surpassed my expectations more than I thought possible. Alex made me feel comfortable the entire time, answered any questions I had and was more than patient with both my mother and I. I had no intention on walking out same day with a vehicle given the dealership closed in an hour and also had a trade in that needed to be processed but these guys truly went above and beyond and sealed the deal right there and then.. Steven in financing and Alex both really worked they’re magic and were such a delight to work with. I will be recommending this dealership to anyone! Thank you all so much again!

Thanks to Jordan :) he is professional and the service on the car was done quickly.

I would like to give a wonderful review to Gwen Nettleton assistant service manager. Shes professional, knowledgeable, thoughtful and she gets the job done and gets it done quickly and correctly. She is definitely an asset to your team. Susan Greathouse

Gettel Hyundai of Sarasota employees are very professional and informative. They go above and beyond to make sure our questions are answered. Would 100% recommend to anyone who needs their auto repaired or even serviced. Jordan is always my advisor and hes the best. Honest, fair, polite and most importantly, he is fast and tries his best to get you out of there fast! A++. I wish I would have known about this place when I bought my car last year!

Both the car maintenance and customer service were exceptional at Gettel.Gwen Nettleton was informative and patient with my questions. In addition to my problem tire being replaced she recommended services I needed in preparation for my return drive to NJ. I would highly recommend Gettel and will always return there for service when Im in the Sarasota area.

Kudos to Gettel Hyundai/Genesis Sarasota for a great experience arranging the lease for my 2021 Genesis G-70. My sales representative Ricardo Salazar was very professional and knowledgeable, and made the selection process very pleasant. Love my new Genesis and will return at the end of my lease to look at the 2025 models!

Buying cars is not one of my favorite things, but after being taken care of byLucio Castro, Ive changed my mind!Lucio was professional, caring, and totally patient with us while we were deciding on which vehicle we wanted to purchase...lol... Im sure he wanted to slap us! Seriously tho, thank you so much Lucio, your kindness(he bought us a sandwich when I said I was hungry) and caring were so appreciated. You are a definite asset to this company!And I LOVE MY CAR! Thank you so much again!

Unfortunately I did not end up purchasing a vehicle from Gettel but it was 100% on myself (vehicle wasnt right size for my family) as the customer service at this dealership was top notch. Nick and Brian were helpful, personable, and understanding. A special mention to Kevin Ross who was incredibly helpful from the get go and provided amazing communication and flexibility. I cant recommend enough, thank you!

Most certainly the worst auto service department I have ever experienced. Over the past two visits for just routine service my car was never ready ..or even started on ….by the end of the day when it supposed to be completed. I never even got a phone call to give me an update that they never got around to working on it. The first time they said they were going to provide me a loner car which after a 90 minute wait, never happened. So, with all of the much better choices of car repair facilites here in Sarasota, Gettel will never see my car again. I gave it two stars because at least the service reps were polite, it’s too bad that they have to work within a broken system.

We purchased a new Hyundai Santa Fe today. Our salesperson, Ricardo Salazar, was extremely professional, courteous, polite and answered all of our questions thoroughly, demonstrating exceptional knowledge of the product. We took a couple of test drives where Ricardo also pointed out the various (and important) safety features of the Santa Fe.We were made comfortable during the entire process and it was an outstanding experience. Ricardo is a valuable asset to the Gettel brand. I would highly recommend anyone who is in the market for a Hyundai, to visit Gettel Hyundai of Sarasota. Ask for Ricardo, if possible. You will have a most positive experience.

When buying our car we were told we would have free oil changes the first 36,000 miles. The first time we took the car in we were told we weren’t eligible for free oil changes and had to argue the point. Now the second time, we are told we’re only eligible every 7500 miles. My research shows that unless using synthetic oil we should not wait 7500 miles between oil changes on a 2020 Santa Fe. The service tech said it was a Hyundai policy and Gettel wasn’t responsible. I googled oil change recommendations for 2020 Hyundai Santa Fe and got multiple Hyundai dealer recommendations. (All different) Gettel will not get any more of our business. It’s all about the money. 4 plus hours in a pressure cooker when buying and now they can’t even honor their own policy. Who drives 7500 between oil changes? Not me.

Gettel Hyundai was exceptionally helpful in allowing us to try several Hyundai models and different trim levels in order to find the right mix of size, features and cost. Our sales person, Mason, gave us detailed information about the vehicles and was quite helpful in our making a final choice.We received a fair price and signed a lease on a new vehicle on our first visit. They prepared our vehicle for pickup a few days later and Mason spent a very reasonable time with us explaining the operation of the many features.Definitely recommend Gettel and our sales person Mason.

Chuck and his team were very helpful with our transaction, the team is very engaged I only wished they had more offers for cash buyers Vs. Financing. If you finance the vehicle there is more incentives. Over all great experience with the team.

I will begin by saying that this dealership’s service department has been the only one out of 3 Hyundai dealers that actually listened to me stating that my car had a problem that I couldn’t readily identify (no engine light or error code) and worked diligently to diagnose and repair it. After being dismissed at prior dealerships, it was validating to have my problem addressed.Jordan was very patient, kind, and professional. I would happily work with him again. He made sure the techs knew exactly what the symptoms were and documented everything.Although there were some unforeseen delays in the time frame for the repairs, the service manager, Charley, more than rectified any frustrations I had and made my experience overall positive.

Gwen was absolutely fantastic! she was super friendly, quick and efficient. I had my car fixed by the next morning. They did a fantastic job

Jordan was incredibly helpful during my visit 4/14/2021 to Gettel Hyundais service department. He was able to expedite my service due to a family emergency I was experiencing and went above and beyond to make my experience excellent. I will be requesting Jordan as our service advisor everytime we bring our vehicle in as he is the best in the department. Thank you again Jordan for going above and beyond, I cant thank you enough for your help!

Shaylee was very fast and efficient along with the rest of the Service Department. I opted for the free car wash after my oil change. I enjoyed the air condition waiting area with free beverages.

Super experience here!No pressure, and extremely helpful.We went in with an idea in mind and every employee we had an interaction with was knowledgeable and aided in the overall fantastic experience.Thanks Ryan, Craig and Annie!We love the car!

Went to Gettel Hyundai for a vehicle, Took for text drive. That experience was to be expected at a dealership. After negotiations we had an agreed upon price ( through phone ) and that I would come to pick up the vehicle the next day. I was told the vehicle was put on hold for me ( which I have all messages to prove ). My wife and I then took our time off work and scheduling according to our kids summer camps to be able to pick this vehicle up.. I then get a text message ( not even a call ) to tell me that they have now sold the vehicle. This is not a professional way of doing business... Telling a customer we are good to go and that its on hold for us specifically because we needed to schedule around our jobs and kids to get the car and then selling it like that is NOT a business I will ever go back too and it reflects on Gettel as a whole.

I had a bad tire due to a hit and run. I came into to have my tire fixed. But. I had to buy a New one. Gwen Auxt was the lovely person who helped. Me. She worked fast and efficient and she went out of her way to save me money. It was a very stress free transaction. She was very polite to me. And I felt confident that she intended to serve me well and to the best of her ability. I bought my care here, Gwen is a huge asset for Gettel. I would buy from Gettel again because of service such as this. Thank you Gwen.

I always have a pleasant experience when I need to take my car in. They are always professional and friendly. I always work with Benjamin and he always explains all details very thoroughly to me. They even provide an Uber or a rental car if I am unable to wait for my car. Thank you!!!

Shay was very helpful with my problem, excellent service.

GO SEE RICKY! I brought my parents in to buy a new Santa Fe. We had several technical questions on the safety features and Ricky knew the correct answer to every question and explained to us how it all worked. I asked them to have the car close to the front because my father has a bad hip. We arrived and it was upfront ready for a demonstration. Ricky is extremely knowledgeable, polite, kind and patient. The whole process was very smooth and painless. Thank you Ricky, my parents are very happy!

Cudos to Walter for getting me a great deal! Hes great to work with and really took great care of me. Plus they have an outstanding service department.

Had to bring my Tucson in for a recall and had the fabulous Gwen Auxt help me. She was kind, knowledgeable, and speedy. Made the whole experience painless! We even shared a laugh. Thanks Gwen!!

Complete con artists. Agreed to $245 a month for my new Hyundai, paid the first month payment and now they’re charging me $374 a month which is not what we agreed upon!!! Do NOT buy from here. They WILL tell you whatever you want to hear just to get your business. Horrible people.

Shaylee went out of her way in assisting me with my tire issue.

The worst customer service in history of customer serviceBuyer beware ..... this dealership is not honest by any means and don’t care about potential customersWe started off talking with dealership around 10:30 am ... they knew we were on our way mind you it was a 3 hour drive from our home we were willing to make and we were on the highway paying tolls along the way, with a cashiers check in hand and sold the car out from under usAsked to speak with manager and he denied usWould not come to phone....Next stop better business bureau, then head officeWay to crush someone’s spirits and ruin our whole day never mid our weekend as we work Monday thru Friday, driving there just to turn around with no car!!!!!Owner needs to be aware of the people he employs unless he himself is just as underhanded as his employees

I recently got a 2021 Santa Fe which unfortunately had some issues which must have come from the manufacturer. After the service department was unable to fix it, we went in and spoke to the general manager, Mark Bedell. He was extremely kind and helpful, and clearly cares about his customers more than anything. He traded it in for a brand new one, with no penalty. Victor and Steven also worked with us on the trade in process and were so sweet and helpful as well. I can’t express how grateful I am for their help and this extremely kind gesture. It’s not often you find a car dealership that cares so much about customer satisfaction, but Gettel Hyundai definitely does. It’s great to know that if there’s ever a problem, it’ll be taken seriously and handled appropriately. Amazing management and team.

Worst experience I have every had in my life. My sales person was Robert Hutchinson who had a trainee with him. For the short version they sold the vehicle for $1000 more than the internet price and did not include the $1000 financing discount that was promised online. I am now in a contract for a vehicle that I purchased for $2000 more than advertised with a payment more than they discussed. The fraud is real.Every sales tactic possible was used to make me wait. Before this visit to Gettel Hyundai of Sarasota I was already skeptical about sales people and now I dislike them even more. I showed the dealership a print out of the internet price along with their financing calculator and naively believed they would be honest and match it. Instead they never once discussed the final purchase price of the vehicle and eventually came out with their final offer that looked similar to the sheet I provided them with a payment that I was satisfied with. Whenever they pointed to the sheet of paper they positioned their hand to cover the total price of the vehicle and only brought attention to the payment. I negotiated $1,500 off the price of the vehicle and thought everything was going well. I was at the dealer for a total of 4 hours. The finance guy was demeaning and explained what the forms were for but also never discussed the total cost of the vehicle. Ultimately, after reviewing the contract, I realized I negotiated $1,500 off the price of the vehicle that was $2,500 more than the internet price and was sold the vehicle for $1000 more than the internet price which did not include the $1000 financing discount that was promised online. I am now in a contract for a vehicle that I purchased for $2000 more than advertised with a monthly payment that was more than discussed. Please, what ever you do, DO NOT go to this dealership.

Great dealership. Ive purchased many cars from different dealerships. This was the first and only time I didnt feel like I was being nickel & dimed. They treated me with respect and were willing to negotiate a great price. This is the first time I can say I felt comfortable and at ease with a car purchase!

Would have purchased but the car color and package we wanted wasn’t available. They are trying to locate one.

We purchased a 21 Hyundai Santa Fe from Gettel and I couldnt have been happier with the treatment we received. Alex was our consultant and he went over and above to make sure we were happy. Vehicle has a lot of technology in it and it can be daunting to seniors. Alex told us Im here for you any time for questions we might have. He is a man of his word as 3 weeks later we were back asking him questions about some of the features. He carefully answered our questions. Recommend him without reservation should you be in the market for a Hyundai.

I have had nothing but excellent experiences at Gettel Hyundai. The service department is friendly, helpful, courteous and efficient. I just purchased my second Hyundai and I really need to let other consumers know that their sales team has the same qualities as their service team. It must be a culture at this dealership. Thank you SO much Brian, Ricky, and Gumby 😉

I went to get my car looked at for an extended warranty. Gwen called and was very helpful! She kept me updated every step of the way even when I was getting impatient. She did an awesome and excellent job!!

We had Sam as are sales person and he was easy to deal with and very knowledgeable about the Tuscon we purchased for our daughter. He did a good job presenting different finance options too.My only complaint, and its not about Sam or the dealership specifically, is the process of buying a car takes too long. You shouldnt have to carve out a few hours in a day to purchase a vehicle. The car industry needs to get this process streamlined. I currently own four cars from different manufacturers and its all the same.

The Gettel Hyundai service department is top notch. Ive owned a lot of vehicles and used many OEM service dealers as well as foreign car specialists and garages. Gettel Hyundai is as good as they come.

While I have heard many people say that they dreaded going to a car dealer to purchase or lease a car, I found that this did not apply to my experience at Gettel Hyundai. I was shown the utmost courtesy by everyone from the receptionist that greeted me upon my arrival, all the way up to the General manager. My Salesman was exceptional.

Its always a pleasure to bring my Hyundai Sport in for service. Quick and dependable.Nice waiting room. Time flies

I always receive great, courteous service at Gettel Hyundai of Sarasota. Now, during a global pandemic, they have taken extra steps to ensure the safety of customers and employees. I especially appreciated the video inspection of my vehicle I received by email. Gettel Hyundai has my business for my vehicles maintenance, and will be the place I go when it is time for my next car purchase.

Jordan C. In the service department goes above and beyond! Extremely trustworthy and updated me daily for the week Hyundai had been working on my car. I will definitely be back if anything needed in the future.Thanks Jordan!!

Alina Velsh made the process of buying my first car a great, positive experience. I appreciate how helpful and patient she was with me.

Brought my Hyundai in for scheduled maintenance. Staff was friendly and efficient. In and out in just over an hours

Fast, friendly, quality service! Ben was outstanding, even while training a new employee! Been a longstanding Hyundai owner for 15 years for a reason!

I have been leasing cars and having service performed there for 19 years. I couldnt ask for a better dealership.

They did an excellent job. Shaylee was our service advisor and she was informative and very pleasant to work with. She explained what they would do and kept us informed on the progress. We’re very pleased with Gettel Hundai in Sarasota.

I have never been treated so wonderfully as I was yesterday and today by Gwen at Gettel Hyundai in Sarasota, Florida. Never met her previously and she remembered my name when I went in to pick up my car. Asked me how my evening was. She was genuinely asking. Walked me out to my car and said to call for any reason! She was a breath of fresh air! Much needed in these trying times!

Excellent experience overall. Got my old lease traded in for a shiny new one all in one relaxed afternoon.

Everyone was so nice and helpful from the minute I walked in the door. Alex my salesman was great. The whole team went above and beyond to make my car buying experience amazing. I definitely recommend gettel Sarasota. I couldn’t be happier with my new Tucson.

I always bring my 2020 Hyundai Sante Fe in for maintenance to the service department at Gettel Hyundai in Sarasota when it is due. I have found that they are the best in the business when it comes to taking care of your vehicle. Shaylee Marek is my service manager and she treats my car like her own. She and her team are fantastic.

They offered a $25 coupon, but it needed four steps to use it. (Kind of a bate and switch) they took an hour and half to replace a stud on a wheel. On the positive side Shay told me upfront that it would be that long and they took me in on time. So if she could have taken the coupon it would be a five star review

Thank you to Mark Bedell for listening to my concerns. Many would not have. Shows the type of character of man he is. He was able to turn what was a sad day into a happy day. Love my new Hyundai Venue. Glenn was also friendly and warm. Really made me feel welcomed. The Venue received very high marks when reviewed which is what brought my business after many years from Honda. Hopefully the start of a very long relationship. Mark will not steer you wrong.

Great service experience.Professional and thorough.

The sales experience with Chuck was fantastic. Just took our palisade in for the initial service. The experience was seamless. Booked everything online through the Hyundai app. Super simple and super easy.

Oil change seems to have gone well, thus far, the car has not exploded. Still, a couple of thousand miles down the road might be the determining factor. Thankyou for your insightful interest.

Super easy dealer to deal with, no games played, just a good experience all around. 2 hours and new car in hand

Let me say this was great buying experience. I was just going in to look at car but ended up buying that day. Sam was my sales person. He took me for my test drive and told me all the info I needed with out being pushy. He was kind and patient with me & my 6yr old.Then I headed over to finance where Steven took over. To say that he went above my expectations is an understatement. He made sure he could get me a payment I was comfortable with. He was adorable with my little one. He could see her restlessness & asked her for her help. Keep track of every time I signed. Important job lol. Then he sang along with her to her favorite Disney songs he put on for her. She thought it was a dance party.❤️.He was kind, thoughtful & more then I could have asked for.So if your thinking of heading over there ask for Sam & Steven. They are the best!Thanks again guysRaechel

I came to Gettel for emergency service, arriving at 4pm on a Monday with no appointment. Arliss in Service Dept was able to get my issue diagnosed and corrected in less than 1.5 hours. Outstanding customer service and vehicle service. Very appreciative.

Benjamin Anderson is the asst service mgr with whom I work. He has always given to me and any concerns I have at time of service assurance that all would be fulfilled in professional and thorough manner. He has a pleasant and cordial business manner. Your comi best keep this caliber employee for a long time. The industry needs more well mannered intelligent persons to sustain high standards and integrity in today’s society.

Requested information on a vehicle . The internet people were very professional. I rate them at 5 Stars. However the sales department and the “Manager” I rate them at a 2, and that’s being nice. We traveled to them because they had a vehicle we liked. Worked on numbers on a certain vehicle. We decided to sleep on it, and they were going to work further on the numbers on a different vehicle. The next morning I called and emailed the Internet person. I was told that they were waiting for the banks response back.. Well 4 hours went by without a phone call or anything from the Salesman Mike or the Manager who stated that he would personally work out a deal on a vehicle for us.. After no response from either of them, we went to their competitors, (KIA Port Charlotte) and they were able to put us in a brand new K5 GT, for the same patent that we were previously paying. I guess Gettle Hyundai of Sarasota are selective on who they want to sell vehicles to, or maybe they just don’t know how to dial a number to keep their customers informed on what’s going on.. They lost a sale...

Went to go buy a car with Elizabeth Lee... What an amazing experience. No hassle, no pressure. JUST A VERY PLEASANT EXPERIENCE!

Dishonest all the way around. Went in to see a used vehicle that was advertised online on multiple websites for $10,998. We were told that price again when we test drove the vehicle and that we would also receive the same warranty as a new car for 90 days free of charge. We were paying cash and another family was interested in the vehicle but financing. They brought the paperwork with all dealer fees (taxes not included) with a price of over $17k, $1,200+ of which was the complimentary warranty. They tried to use the other potential buyer to get us to compete and pay way more. Insulting and bad business.

Today, I went in looking for guidance on what I could do with the little I had when I met Michael Sender at the front door. This man, bent over backwards to find the best deal possible with what I had to offer and let me tell you - he came through! From the time I arrived till the moment I drove off the lot in a brand new 2020 Hyundai Elantra; I cant emphasize enough what Michael Sender will do for his clients! Excellent experience!

3 months ago I purchased a car from Gettel Hyundai in Sarasota Fl and they are awful. Before you buy a car they will bend over backwards, after the sale they will only try to rip you off. I bought a Certified Pre-Owned 2017 Santa Fe Sport and after 3 months the car wouldnt start. I had it towed to Gettel Hyundai and they claimed the battery had to be replaced at a cost of $360. The first thing I did was call my reputable mechanic who quoted me, for the exact same battery $179. The battery took a boost and I took it to my mechanic who did a check of the entire electrical system and determined there was nothing wrong with the battery and that something was probably left on which drained it. This was not my first bad experience with this dealership but it will be the last since Ill never go back. They have lied to me other times but always after the sale.

Our experience at Gettel Hyundai was GREAT!From the beginning, setting up appointment to come look at a vehicle was easy. Dena was extremely professional and followed up and did an excellent job answering all questions and over delivered on professionalism. Our sales professional Sam was straight forward, courteous, professional and all around great guy. He definitely went above and beyond. Charlie the finance manager was very professional funny, and efficient. Charlie got us a better rate than the original we came in with from our private financial services. In all the entire staff was courteous and professional. I would strongly recommend Gettel Hyundai of Sarasota to anyone in the car market. Thanks again for the great experience 🤩💯

Best help getting thru purchase and answering all questions and on details of car and other paperwork.

I had a great experience with Chuck & Jorge with getting a new SUV! Everything was done in one day, and they were extremely accommodating in getting us the right price and a great interest rate.

Good service as far as auto dealerships go. The folks that were helping us never got pushy or greedy. We were treated respectfully even though we were just buying a used vehicle.All around a good experience

The nice salesman I was working with got publicly fired while I was trying to do business so a new salesman was sent over like nothing happened to start from scratch and push a car on me I didn’t want after 2 hours of test driving and negotiating with said fired employee.. all while said fired employee cleaned his personal belongings out of the desk we were sitting at with the new salesman. I still crack up about it and will never go back.

This review is for Gettel Nissan of Sarasota. These are remarkable people. I went in for an oil change. When my car arrived to me the whole interior had been vacuumed and cleaned. Everyones very friendly. The only thing is that the younger people do not wear a mask which is disrespectful to us older people during this crisis of the pandemic. Everyone should be wearing a mask. Otherwise everything is great there

Shaylee is the BEST customer service advisor I have ever encountered!