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Cool Today
6143 Clark Center Ave, Sarasota, FL 34238, United States
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Cool Today
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Ka
Review №1

Very thorough and honest technician. His name is Nelson. He tested the run capacitor ‐and said it needed to be replaced. When he installed a new one it tested the same. So he took it out and said the values must be in error. He probably could have left the new one in and charged me for it. I have no way to check it out. I think he is a very good and honest technician.

Cl
Review №2

Roman was the professional who called ahead and arrived promptly as scheduled. The problem was addressed quickly. The work was neat and left clean. Very happy with the results and fair price. Roman represents Plumbing Today well.

De
Review №3

From start to finish, these guys were great. Paul showed up and let us know our old unit was dead, Chris arrived and quickly and professionally let us know our options on Friday, and Paul and Carlos showed up on time Monday morning to do the install.They worked fast, cleaned up their area, and explained everything to us. We couldn’t be happier.

Ha
Review №4

Geoffrey is a first class technician. Professional and someone we came quickly to trust. He is an exceptional representative for CoolToday. He shows a care for the customer that is in short supply in our culture today and went the extra mile to find parts and to make sure we could use our AC again. And I want to thank the customer service representative who I dealt with over the phone and called me each day to let me know at what time I could expect Geoffrey. Personable and top notch. Kudos to CoolToday for hiring and keeping such great employees.

Ho
Review №5

Kim was amazing! She was thorough, honest, helpful, and most of all a pleasure to be around. You can really tell she loves and takes pride in her work. She is a keeper 👍🏼

Li
Review №6

Yeral was very professional and personable. He took the time to explain how the system worked. He was very knowledgeable. We were very pleased with his service as well as his partner.

Al
Review №7

Amazing service and reasonable price for a weekend call. Best decision as we called at 7:30 pm on a Friday night when the house was 78 and not cooling. Kendry was here by 9:15 pm and able to diagnose the issue quickly, we had to wait until morning to have the repair complete but again he arrived on time and got us up and running. Great customer service! We greatly appreciate that he took time to explain the fix with coil, normal drain line process, filters and etc things that you think you may know but not what a professional knows. We will definitely be recommending this company to everyone we know!

Da
Review №8

The crew from Cool Today was very professional and knowledgeable regarding my AC install yesterday.They showed up on time, went right to work and did an excellent job installing two cooling units for us.Everything works as it should and we are now relieved that we have the appropriate cooling for our home.Good job guys!!

Ka
Review №9

First of all, Cameron Gardner and his coworker came out to our home to review our needs and concerns. We had many. Our AC handler and plenum had mold growth and we were very concerned about our health. He was very professional, patient and trustworthy. He went over all of our options and even took time to consult with our mold specialist. After all of that, he made it possible to deliver and install on a date that was best for us. He also visited the day of installation to make sure everything was going well. What a guy! He is top notch! (not kidding, we own a business close to where we live and we really know that it is hard to find quality people to do work at times). Hats off to Cameron and the great team that worked on our new system! Paul Benham and Carlos were the installers and they did a fantastic job! They were efficient, clean, and took care of our special needs. Thank you to the entire team that helped us get a healthier home!

Fi
Review №10

Really interesting & informative visit. The tap water was tested & i got to see it all & he was so knowledgeable. Great!

Ma
Review №11

Came and gave estimate. I bought fan and called them and they were here the next day to install it. Excellent job by pleasant professional Kevin

Ri
Review №12

Cool Today installed a new replacement A/C system in our home several years ago. We have also had Cool Today Plumbing do a cast iron drain pipe re-line and most recently a whole-house repipe. And their Electrical division replaced our main circuit breaker panel a while ago. We have been very happy with the quality of all their work. Everyone we have dealt with, both the field technicians and in the main office have been very professional, courteous and easy to work with. Great company.

Fl
Review №13

I have Peter Gonzales working on my ac system. I had a leak due to clogged valve discharge. I had lot of sludge and some tubing was filled with dirty and debris paste. Peter was able to vacuumed all it. Plus, added a maintenance valve so I can check the drain pipe if needed. He did other details to enhance the performance of the air handler and the system. Clean work, took photos of before and after. Huge difference. Now, you can feel the water running down through the discharge line. Thank God I had Peter Gonzales coming to do the work.

Se
Review №14

Everyone who worked on re-piping our house was amazing! Professional, hard working and perfectionists. They did a great job. Alex was very knowledgeable and explained everything clearly to me and my husband. We feel very comfortable recommending this company to neighbors and friends.

St
Review №15

Plumbing serviceRobert was great. Very professional and courteous. Will use again when i have plumbing issues.

Je
Review №16

Roman was very professional, polite, knowledgeable, and friendly. He answered all of our questions. He went above and beyond what we expected. I would recommend Roman for everyone to have him as their service technician. I would recommend this company for the professionalism and quality of the work. Thank you.

Ro
Review №17

Cool Today gave me a quote on Monday and installed our system today, Friday. Salesman was not high-pressure, extremely knowledgable and guided my purchase experience. The 2 installers were extremely professional, polite and installed the whole system in one day. Their work was very neat they were very respectful of our furniture and walls.

Ja
Review №18

This company provided almost immediate service and sent Roman out to my home within 24 hours. Roman was extremely courteous, knowledgable and helpful. He installed my new toilet quickly and his work was expert and clean. I would recommend this company to friends in the future.

Ki
Review №19

This company is AMAZING!!! I used them for plumbing issues. They were on time, friendly and polite. Oscar, Justin, Jeremy and Zach were awesome! They took their time and answered any questions I had! Even the office staff, Shirley and Lynn were extremely helpful! I am highly impressed with this company! I am a customer for life not just for plumbing but they will be my go to for any cooling needs as well! 😎 Thank you so much!

Fa
Review №20

Our A/C was installed by another company 9 months ago. The company was very unresponsive and would not send anyone out tonight even though the manager promised they would. Cool Today sent Anthony out within a couple of hours. He was very helpful and had our air cooling within an hour. Excellent customer service!

Ma
Review №21

Troy was excellentCourteous professional and got the job doneHe’s the best experience we have had with workers

Ba
Review №22

Ryan provided us a proposal for replacing our less than 2 year old system that has never worked correctly. We have been out of AC for about 2 weeks, relying on 2 portable units.We are getting a new, reliable, top quality product to replace our very disappointing one. And it’s getting installed Thursday. We couldn’t expect anything faster and we will be happier going forward. It’s as much about the company and it’s people as it is the product. I feel we are lucky to have found Cool Today. Thank you Ryan. You know we appreciate everything.

Al
Review №23

We would definitely recommend Cool Today for their outstanding service. Our plumber, Troy, was super fantastic, professional, knowledgeable, and personable. He took his time, found the issue, fixed the leaking flange on the toilet, and ensured there weren’t any additional leaks. He even explained the issue so that we could understand it. The price was fair and reasonable considering the amount of work performed. Cool Today charges by the job and not by the hour, so it’s great you don’t have to have a timer while someone is repairing something in your house. We will most definitely use Cool Today again and please ask for Troy for any plumbing repairs. We signed up for their TotalCare program so we will see more of them in the coming future for our A/C, plumbing, and electrical maintenance.

Ci
Review №24

My HVAC would randomly quit cooling, but would usually (not always) start again after an off/on. I had to have more than 1 visit from Cool Today tech, but they did some work each time they were here. They got it figured out and all is good now, I had a couple shorts in the wiring, 1 in attic and 1 outside at condenser. I was not charged for prior attempts that did not fix the problem.Ive used them exclusively for about 10 years and have no reason to call anyone else. They always answer the phone, they usually come out same day or next day at most, their prices are fair, they have great techs and always check to see if I was happy after my appointment.

Ro
Review №25

Román Sherban was outstanding, he took the time to explain all issues that we were having with toilet and all our options, he was patient, friendly and eager to help. Hopefully he will be back to install the new toilet he needs to order for us so it matches the same color as the toilet we must replace

Ma
Review №26

My AC just shut off completely this afternoon and I called Cool Today to see if they could send a technician the same day. The company was very accommodating and I had a technician over within the hour.Randy Vest, the technician, did an amazing job. He explained to me what went wrong with the AC, and everything he did to make it running again. Randy is very professional and knowledgeable. He gave me great advice about how to maintain my AC properly, and never put some lame sales pitch on me. I was so happy and satisfied with the work he did for me, I decided to stay with Cool Today for all my AC needs in the future.I previously had some really bad luck with AC companies I had used. However, if all of Cool Today’s staff is as qualified and customer service oriented as Randy, Cool Today is without a doubt one of the best AC companies in town.I am one very happy customer.

Pa
Review №27

We are longtime users of cool today and are members of their AC/plumbing service plan. The technician ( Jorge G. ) went above and beyond to help us resolve a backed up sink on very short notice. He was very professional and pleasant to deal with. 5 stars would definitely recommend.

To
Review №28

Brian did a great job of taking care of our plumbing problem! He was very efficient and easy to talk to. I would recommend this company to anyone that needs their products or service. My wife and I have always depended on them for years, and will continue to do so. Thanks for everything!

Su
Review №29

5technician, Alexander Guerrero was very thorough and explained everything really good to me.

To
Review №30

Great experience with Cool Today. Everyone was friendly and professional and the work was done quickly. Left the house as clean as when they came even after cutting through drywall and studs. Would recommend!

Ha
Review №31

You should AVOID this company.You should be skeptical of the great reviews you see here from google.Im not usually one to write negative reviews, but this company was terrible to us. While I wasnt home, the technician told my wife our blower motor was not working and seized. They charged her $800 for a new one. They also told her a control panel was broken and wanted more money. None of this was true. The technician hot-wired the blower fan to run constantly. I had to get another company out to fix their mistake.I am in the process of trying to get the $800 refunded. Our blower fan worked fine and it seems the technician lied to my wife to get the work approved. The work was 100% not necessary. The companys response is to tell me it is my word against theirs as to whether the blower motor was actually broken.Seriously, you should go with Tri-Country Air instead, they were able to undo Cool Todays mistakes for me

ما
Review №32

Ive listed a few services that Cool Today has done for me. They excel in their work and in customer service. Companies and people should be recognized because its hard to find outstanding companies that take care of their customers.A/C INSTALLATION: 5/21/21Yeral and team did a FANTASTIC job. Arrived right on time, worked in and out leaving no trace that they were ever there. Very professional and courteous. They were transparent in explaining what they were going to do and gave updates as they completed each section at a time. It is hard to find honest, hardworking, and kind people but Cool Today knows how to do it right from start to finish. From my salesman, Ryan to the installers, I have to say I am very pleased! Id recommend Cooly Today to family and friends in a heartbeat. I plan to stick with you on all my future A/C needs. Again, a big thank you to Cool Today and thanks for taking care of us every day folks fairly! - Ethical and sustainable business practices.ADDITIONAL DUCT/VENT CLEANING: 6/3/21Ryan came out to clean the vents and ducts. Did an absolutely phenomenal job. The vents looked brand new after 21 years of never being cleaned. He cleaned it of various debris, organic growth, and all kinds of other unwanted materials. All of the staff thus far from the techs to back office support have been professional and courteous. I was even given some complimentary services that caught me off guard. From start to finish, Cool Today has did an outstanding job.ROOFING INSULATION 6/11/21I was so pleased with the prior services I wanted to continue using CoolToday in other areas. Amy came out and looked at our insulation and gave truly honest feedback that you a consumer wouldnt typically expect from sales reps. She identified other areas of concern and I booked additional appointments. They also install generators which I plan to utilize in the future for hurricane season since Ive had such a good experience!HEATING VENT CLEANING 6/14/21Alexander cleaned our vents and gave us sound advice on maintaining them. He was professional and courteous as all of the prior technicians. Very friendly and kept us in the loop on what he was going to do and has done. Very happy with the customer service!PLUMBING SERVICES 6/15/21Daniel came out to do plumbing work. Quickly completed the job to absolute satisfaction. Very happy with the teams!ELECTRIC SERVICES 6/15/21Alberto was very kind and professional! He arrived on time and went worked expeditiously, resolving our concerns.TOTAL CARE PLANOnce you try one service, youll be inclined to try more. I got the Total Care Package membership which seems like a hefty cost initially but if your home is as old as mine, its bound to have issues and the annual services that come along with it pays for much of itself. There are also single membership plans for cooling, plumbing, or electrical if you didnt want the total plan. In addition to the services in the package; you get a discount on any services/products. They even provide a military/veteran discount and I will go out of my way to support any business who gives back our military community. Thanks CoolToday.

De
Review №33

Had no hot water. Read good reviews on this company and had a previously scheduled HVAC system check for this week. Called the company to have them descale and clean our tankless water heater also. Decided to purchase the comprehensive HVAC, Plumbing and Electrical service contract which included hot water repair and our upcoming HVAC. Troy came out within an hour, and we had hot water after a complicated repair. He was extremely thorough and even registered our tankless unit with the manufacturer for the extended warranty (which we knew nothing about from our builder.) One of our friends also purchased the same maintenance contract after our experience today. After my experience today, I would highly recommend this company. Hope the HVAC technician is as thorough and conscientious as Troy.

Ro
Review №34

Daniel M. installed a water heater and a kitchen water filtration system. Very reliable and knowledgeable. The techs are on time and they call when they are on their way.The company answers their phone quickly for appointments and also sends a picture of the techs. Great service!

Pa
Review №35

Donald’s expertise in identifying the AC issue was impressive. He even took the time to explain to me what the problem was and what was necessary to correct it which he was able to do the same day. Beyond that he spent the time to ensure the cooling was up to par before departing verifying the vent cooling temperatures were consistent. On top of it all Donald called back within a couple of hours to check that things were working correctly and he planned to contact us again the next day to ensure we were satisfied. Cool Today is great with great technicians like Donald.

Ca
Review №36

It’s a good company, good costumer service. Technicians are knowledgeableOnly observation THEY ARE OVERPRICED other good companies in the area are half price with same quality of work. My advise if you get a quote from Cool today shop around first

Ke
Review №37

They did a fantastic job from the salesman to the techs who installed the ac unit for me. Thanks again for getting out to my house so fast. Next day service which was awesome

Do
Review №38

The maintenence today, as was the first check earlier in the year was performed by Marcus Wise. I requested Mr Wise because of the seeming thorough job he did as well as his attention to detail. His personality made communicating with him a pleasure.Thank you Marcus

u
Review №39

Amy was super nice and friendly. I applaud to her being respectful and wearing shoe covers while in our house. A true 5 star service!

Da
Review №40

CUSTOMERS BEWARE . FOLLOWING THERE VAN/TRAILER ON 75 WHEN THERE FENDER BLEW OFF SMACKING MY TRUCK. SMASHED MY MIRROR INTO MY DOOR. CAUSED PAINT DAMAGE., BROKE THE MIRROR AND DENTED THE DOOR. I PULLED THEM OFF THE HIGHWAY TO GET NAMES AND SHOW THE DAMAGE. ALL I ASKED FOR WAS A NEW $50 MIRROR FROM AMAZON. I HAVE 7 KIDS AND XMAS WAS TIGHT. THEY WONT RETURN MY CALLS. NO ONE CARES. I WOULD NOT DO BUSINESS WITH THIS COMPANY.

Ge
Review №41

Cool Today is, by far, the most friendly and efficient a/c company. Everyone in the office is pleasant and helpful. Using their online system to schedule a maintenance call was stupid easy.And Nelson, the tech who came to take care of us, was very cautious what with COVID going on. We felt very safe while he was with us. He explained everything he saw and showed us pictures and video while talking us through what we were seeing. He made solid recommendations, which we took. He did the work quickly and professionally. When he was done he even called out our personal efforts to take care of our system.Recommend Cool Today highly. Glad we found them and are happy to be one of their customers.

BJ
Review №42

David installed our new AC system and a new thermostat as well. He did a great job and cleaned everything up when he left. Excellent job. We will continue to use to Cool Today for many years.

Ri
Review №43

Everything went well and I was impressed by his knowledge and helpfulness.

Ka
Review №44

Michael Puckett was the professional tech that came out today to do my yearly maintenance. He gave me a courtesy call to let me know when he would be arriving and he was right on time. He is super friendly and very knowledgeable. Michael did a thorough job and took the time to answer all the questions I had. He took the time to inspect everything without rushing through the job, which to me was a plus.I also want to thank Thomas and Angela who were very friendly, kind and very helpful in giving me an appointment that was on my schedule. Your staff are 5 STAR EMPLOYEES!!!! When you have a staff that is happy and friendly it reflects on the company and their bosses. I am so glad I chose this company to install my new a/c unit. They are reputable and honest.

Jo
Review №45

I needed a new A/C system. Cameron took his time and explained all the differences in systems. This way I was able to make a more informed decision. Cameron was honest and did not try to upsell me on a bigger system. I am very pleased and looking forward to install two days from now.

Pa
Review №46

My technician Logan showed upOn time. He was quick and efficient and did aGood job of checking out the system. Very pleased

MA
Review №47

Mikhail Shuparskiy arrived at my residence at the appointed time to prepare an estimate for plumbing work I require. He was very professional in actions, words and appearance. He made necessary observations and answered all of my questions. He took the time he needed to write up the estimate and presented it to me before leaving. Mikhail was both friendly and knowledgeable while representing Cool Today. Great job.

Bi
Review №48

Cool Today is a company you can trust to do what they say. I have used a few other companies and I wish I had used Cool Today first. I am now a customer for life. I got a bid for a new AC install and no one could come close to Cool Today when it came to what you get for your money.

Ju
Review №49

Julian was very knowledgeable and most importantly, honest. He did not over charge me and told me what to do since my system is still under warranty. I will be using him again in the future!

Sa
Review №50

Nelson was the rep that visited me this morning! He was very professional, explained everything he was doing. He cleaned the area where he worked and was very thorough on his work. I would recommend him to all your clientele! Thank you!

Ca
Review №51

Complete re-pipe.Team was professional, courteous, polite and did the job perfectly. They cleaned up after themselves and went above and beyond my expectations. Thank you 😎 Cool plumbing.

Ga
Review №52

The technician was very respectful and helpful. He clearly knew what he was doing. He respected our wishes regarding our animals and got the job done well ahead of schedule. We are very pleased that we chose Cool Today to do our plumbing and A/C work. We will definitely use them again.

De
Review №53

Even though the part needed was unavailable, Roman made sure water stays running with no interruptions and leak has been stopped as well. When part is found, theyll take care of everything under warranty. He made sure I understood what he was working on and the estimated timing. Excellent customer service!

Ro
Review №54

We have used this company for several projects and couldn’t be more pleased. Their service technicians are polite, friendly and thoroughly professional. You can rely on them for fast, reasonable and dependable service.

Pa
Review №55

We were looking for a company to service and maintain our 5 year old air conditioner.Cool Today was outstanding from start to finish. Sylvia in Tampa set up our appointment for the next day and she was very pleasant and informative. She listened to our problem with the AC.No hard sell for other services we werent interested in which we appreciated.The technician Jordan R. was right on time, professional, very knowledgeable and got the AC repaired, serviced and running like new. We will ask for him again. Thank you Jordan and Cool Today!Will recommend your company to friends, neighbors and family.

Br
Review №56

I called this company about 6 pm last night, my ac decided to have an issue, so the tech arrived at 9 pm, first he asked all kind of questions that really had nothing to do with the ac issue and then he proceeded to do a sales pitch for 189.00 agreement for the year, I politely told him I just want my ac fixed, so he did a few things on the outside unit, flushed out the ac line, came in and did something to the thermostat, then went to the inside unit and tested a few wires, and then told me the inside motor was bad, 600.00 or so to fix it, paid my 17.00 service call and sent him on his way. Today I called a company that came out replaced the thermostat and a safety switch and now my ac in running perfect, motor was fine!!

St
Review №57

Julian was amazing. He took the time to listen to my concerns and was quickly able to diagnose the problem.

He
Review №58

Roman was our service person technician and he did an outstanding job at the plumbing installation for washer and change the valves and was very knowledgeable and also very courteous and to me he’s a great asset to the company that he works for .

Su
Review №59

I Easily scheduled my annual AC service visit on the company’s website and had a wide variety of dates and times to choose from. Wes Young performed the maintenance on the unit professionally and answered all of my questions. Wes was very pleasant and is a good representative of the company. I never felt rushed, he took his time answering my questions. He even called in advance to ask if it was all right if he arrived a bit early. I bought the AC unit from Cool Today a couple of years ago, on the referral of a friend, and have been very pleased with the companys performance from the beginning. It’s a quality unit and my home has never been more comfortable. I’m very satisfied with the service.

Ti
Review №60

You guys need to relax on the charges, I immediately told the technician what was wrong with the ac right after arriving because it only needed a new ac capacitor replacement. Tried to charge me $400+ to replace one capacitor and 10+ minutes of work. Lesson learned, could have saved hundreds just by waiting 2 days for a $10 capacitor. I will not be using your services again. Guess I paid for the knowledge more than anything.

Sa
Review №61

We bought are home four years ago. And The A/C unit was nine years old. Cool today came out and service the unit for us at A really good cost and have helped us keep are home nice and cool for the summer and believe me weve had are share problems with this unit from not working and flooding are home but they always came out to fix the issues no matter what and they warned us. That its time for A new one. Well we got A new A few days ago didnt take to long for them to install it. Really nice unit they did amazing job and did I mention that this company wont rip you off they are budget friendly not over price and never will try to sell you something they will recommend it once and not push you. So thank you Cool Today for doing such A great job on all of are A/C work and plumbing, Im so glad to have all of you service are home

Ja
Review №62

Mikhail professionally and kindly evaluated my plumbing needs for a new shower and demo of an old tub. He thoroughly and expertly explained the process. Very nice young man!

Sa
Review №63

I am very pleased with the excellent job Brad did at my home. He was professional, courteous and thorough, a great asset to your company. I highly recommend Brad and your company Cool Today.

Ca
Review №64

We had some difficulty with the customer service scheduling system, but once Peter Gonzalez came our life improved dramatically. He is very professional and goes above and beyond to make sure all issues are resolved. We will request him for any additional services

Ba
Review №65

Our AC was not cooling and I didnt know who to call. I was listening to the radio on my way to work when an ad came on and it was for Cool Today. I called and they sent someone out to the house. Matt was great! He looked at it, he had me look at what he was talking about so I was an informed consumer. I wasnt happy with that he said because the unit was only 5 years old. however, I had worked in the AC business for 4 years I understood the lingo. He was willing to repair it but suggested that we replace the unit, builder grade, not great quality.We decided to go ahead and put in a new unit. Rick came to see what we needed. Im telling you what, both were not high pressured sales people. Rick gave us the scoop on what they had and my husband understood exactly what he was talking about. in the end we did a bandage on the AC until we get our new one. I would recommend Cool Today to my enemy thats how great they are.

kh
Review №66

Everything was good. Accept for the personal hygiene of one of the technicians. He was humming.(Sorry had to say it.)He must have skipped a shower the night before and the morning after. I also had to ask them to put on their masks.

Me
Review №67

Came home from work to a hot, humid house. Brand new unit installed this March. Called Cool Today. They were quick to get a repairman out after hours to remedy the situation. The gentleman was clean, respectful, skilled, and listened attentively to what I told him. He corrected the problem and within a half hour the house was cooling down. He also took time and patience tutoring this old lady in use of Ecobee thermostat. I am very appreciative on both counts.

Bl
Review №68

The technician arrived on time, got right to work. Within 30 minutes he found the issue and repaired my unit. Extremely knowledgeable and professional. Definitely recommending Cool Today to all my friends and family.

Ro
Review №69

Kendry was a great tech who was very informative. I will recommend this company to anyone, very professional. Thanks brother.

Jo
Review №70

We had a clogged up sewer line on a Sunday with a house full of guests and Jay was here pretty darn fast. He got us repaired and everything cleaned up nicely. He was very friendly, professional, and efficient. We were very happy with the Cool Today service.

Ro
Review №71

They were professional. Tech was straight forward. Only issue I had was that I was quoted $99 for a drain snake. When tech arrived he stated that was only if I had outside access. Since he had to snake it from the roof it went from $99 to $320 even though it only took him 15 minutes in total for the entire job. It cost me $220 extra dollars for him to climb a ladder. That was a little frustrating but they completed the job and fixed the issue. Just wish that would have been explained on the phone first as I would have looked at other options before deciding.

Jo
Review №72

We purchased a new Carrier AC system and it was installed 12/20. They sent a repair service out to fix the damage the installers did to the trim and we were happy with their cooperation. We are happy with the system, very quiet. With the purchase comes 2 free service visits for the first year. The first one was 6/21 and the according to the serviceman everything was running OK. Two weeks later we felt wet carpet on both sides of the inside AC unit and lifted the carpet to find it soaking wet. The pan beneath the unit was full of water. We called Cool Today and told them the problem and that we needed someone today and they said someone would get to our home between 6-11pm. They showed up at 6 and for the next 3 hours fixed the problem. The glue had failed on one joint during the install causing one leak into the pan. The other leak was the drain line was clogged and backing up leaking outside the pan out of the closet area to under the carpet causing the carpet to get wet. The serviceman who serviced the unit 2 weeks prior wrote on his report that the drain was serviced and was clear, so clearly it wasnt. He didnt service the drain line because after just 2 weeks it would not have become clogged so he didnt do his job. I asked the last repairman to have the maint. supervisor call me and its been 3 days and no contact. I am happy with the unit not so much with their service and after the next free service I will probably have another company do the biannual service of my new unit. Maybe Cool Today is to to big and dont hire quality people to do the work.

Pa
Review №73

Tom from Energy Today installed new light fixtures for us and did a great job! The installation was fast and efficient, on time and a good price!Thank you so much Tom !

Ch
Review №74

Technician was very professional and did more than Ive seen in the past three visits by his counterparts and didnt push me to buy anything. Instead he explained what he was doing and gave me future options but made me feel good about the near term operation of our fairly new system which was installed by his company a couple of years earlier. Send him every time!

Sa
Review №75

Troy arrived on time and quickly replaced the leaky pipes in the hot water in my parents home. Troy was professional, took time to explain what the issue was with the water heater and cleaned up after the job was done. He went above and beyond.

Ji
Review №76

Cody did a great job. Very thorough and professional. Serviced our hot water heater and inspected and addressed several plumbing issues. Would definitely like to have him provide service in the future.

Co
Review №77

The reason for 4 instead of 5 stars is because the repair person was 3 hours late. Called in morning and let them know it was critical that the repairs were done quickly because a frail 104 1/2 year old lady is unable to take the heat. The repair person was very nice and said he did not know why they did not get someone here sooner as the repair was marked medical urgent.

Pa
Review №78

I had a new toilet installed.My technician, Roman, was professional, knowledgeable, & a pleasure to deal with.The job was completed efficiently.I highly recommend this company.

Ja
Review №79

I had several outlets and light switches replaced. The service could not have been better! Zachary was polite efficient and knowledgeable about what he was doing. I would definitely use cool today electric again and recommend them to my friends. Cool today is only a good company because of your employees. I sincerely hope you realize what a valuable employee you have with Zachary. Thank you!

Ch
Review №80

Excellent service. Found the problem and fixed it right away. Didn’t overcharge me for unnecessary parts. Just did the job and gave me a fair price for the services completed. Troy Hess was a great technician and would highly recommend his services. Great company.

Ro
Review №81

Waited all day. Nothing. This on top of having to speak with the worst customer service person in their office. Oh and they’ll tell you they offer a great warranty but then they make excuses like “oh we don’t cover the drain line to that new system we just installed and the maint program you pay for doesn’t cover those things”. And that great warranty is useless unless you have the system tuned up once a year. Brand spanking new system needs to be tuned up? Had one for 15 years before that wasn’t tuned up for over 10 years and ran its course fine. My advice…call someone else.

Ch
Review №82

I came home at midnight to find that my AC wasn’t working and it was 80° inside. I called cool today and a lovely woman picked up the phone and scheduled a tech to come out the very next day. She gave me a 12-6 PM window and the tech arrived closer to 12 PM. He figured out the issue right away and gave me his suggestions. He was very friendly to my dog and very clear about what work was needed. I am very pleased with the service.

Ci
Review №83

Our technician, Peter Gonzales did a wonderful job! He was professional and very knowledgeable. I’ll be asking for him again when we schedule our 6 months maintenance.

Gl
Review №84

REALLY fast response. Technician,Pedro, was so courteous and explained everything needed and answered all questions...hes one important reason why people return to use Cool Today. Never fun when your A/C goes out but its great when its repaired so quickly! Thanks Cool Today and thanks Pedro!

da
Review №85

Called for service at 7;30 AM - Jason was at our home at 9;00. Cool Today is the best customer service company, Ive ever used. Very professional - would highly recommend.

De
Review №86

Ryan is very professional and personable sales rep. He is very knowledgeable and helped me select the best AC unit for my family’s needs. Ryan is an awesome asset to Cool Today. I would highly recommend doing business with Ryan. Thank you for all your help.

Te
Review №87

I had service done today by Peter Gonzalez and he was great! I recommended having him every time cause he explains things to me in a real friendly way. A definite asset to the company.

Ro
Review №88

If I could give Ron and Jeremy 100 stars, I would! They were such a pleasure to deal with. Their customer service was exemplary! From their prompt text at 8:00 am to their arrival (when they promised) to their ‘over the top’ kindness and professional demeanor .... I just can’t say enough about these two stellar Professionals! For six hours, these two never stopped! Ron showed me photos of ‘before and after’ and although the photos were impressive, THESE TWO MEN WERE EVEN MORE SO. Cool Today has two OUTSTANDING employees in Ron and Jeremy! Need duct cleaning? Ask for these two! Duct cleaning isn’t something that you would think would make your day ... but dealing with these two was such a pleasure!No wonder Cool Today has such impressive ratings! .... But I would be remiss if I didn’t give a HUGE SHOUT OUT to Amy Castro! Her prompt response for a quote was a pleasant surprise but the level of inspection and then explanation of the services offered sold me on the spot!I can’t say enough about this fabulous company ... but Jaime DiDomenico, PLEASE let these three fabulous employees know how much they have done to make me a future loyal customer!

Ka
Review №89

Mr. Sanchez was absolutely great! He was honest and told me the system was old and he would not be able to find parts for it . It uses Freon, which really shouldnt be used anymore. Found the heat portion was not firing, and there were some safty issues. Inquired about my electric bill which has been over $300.00. even set at 78 degrees. He said that was because my unit is working way too hard -I shouldnt be paying over 100-150. That it really needed replacing. He would cancel the visit and fee and advised me to call my home warranty about getting it evaluated for replacement. He drove over an hour to get to my home, spent about 40 min teaching me about the HVAC system and unlike the previous tech from another company, said it was NOT my fault, it was not due to my filters, it was due to an old and failing system. I did not have to pay for the visit because he could not fix it. I am very happy with him and his company

K
Review №90

Received a text to confirm date and time of home visit. when no one arrived twenty minutes after the agreed time and date, i called Crystal. her response was the company was confused and service rep would be another forty-five minutes away. that is the time it takes from their address to mine. no call no show and confused is not a reliable business plan for me.

Ma
Review №91

Mr. Melendez was very helpful and gave me additional information about a new AC system as I will soon need to replace the current one.Thank you

St
Review №92

Kendry really makes you feel like you’re being taken care of. Solid dude and hope I get him each time I call.

Ge
Review №93

Roman installed two new Gerber soft close comfort toilets in our home. He was quick, efficient and left both bathrooms in immaculate condition when he was finished.

Ko
Review №94

When they say today, they mean TODAY! It was very easy to request an estimate online but more impressive was how quickly they were at my home to prepare an estimate. I made my request at midnight and at 8am Daniel was here ready to prepare an estimate. By 10:30 work had begun and was completed the same day. Daniel, Miroslav and Kevin were exceptional and efficient. No doubt that I will be using your services again soon especially with the TotalCare Today plan I purchased which, because of the 20% discount, entirely paid for itself already. Great Job!

Gr
Review №95

Eric was awesome. He was very nice, showed up early, did great work and never pressured me to do anything as far as repairs. Gave me as much info as possible. Showed me how to replace the filter since I’m a new homeowner, told me what filter to get, and how often to change it out. He was excellent.

Ta
Review №96

They were awesome. Our AC went out on Father’s Day, and it was around 80 degrees in our house. I called around 4:00 pm to see if there was any chance that they could get here the same day. Not only did they send someone out, but they arrived by about 5:15 or so. Leo, our technician, was very up front about costs and fixed our AC problem quickly with no issues. We will definitely be using them from now on!

Sh
Review №97

Thomas was friendly, professional, courteous, and knowledgeable. And his customer service skills were exemplary.Cool Today is *Top Notch* as far as Im concerned. And I highly recommend them.

Ji
Review №98

Excellent job.... on time, personable, professional, gave tips on self maintenance. will request this tech next time.

Ju
Review №99

Chris did a great job. Very informative on what needs to be done to keep my AC running properly. Thank you Chris.

Ba
Review №100

The person on the phone was Taylor and they had us covered with a rapidity the moment we started talking. The repair man sent to me was Edward. He was wonderful! Rapid, efficient, knowledgeable, and while fully professional also friendly!

Information
39 Photos
100 Comments
4.9 Rating
  • Address:6143 Clark Center Ave, Sarasota, FL 34238, United States
  • Site:https://cooltoday.com/sarasota-fl?utm_source=GMBlisting&utm_medium=referral
  • Phone:+1 941-921-5581
Categories
  • Air conditioning contractor
  • Air compressor repair service
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Insulation contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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