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Barnes & Noble
Trolley Square, 9938 Mission Gorge Rd, Santee, CA 92071, United States
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Barnes & Noble
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C
Review №1

Thank you Kyle for your service. Very kind and helpful employee you are!! Great service!!!

De
Review №2

I love book & card shopping here. Also you can order books if its not in the store. Great!

An
Review №3

The bookstore, its great with a varied selection and a great staff. Anytime i come in, whether its just to browse or have a specific book in mind they always have a great attitude to help. Shelves are always stocked and organized, and they keep the place nice a tidy. The Cafe: some of the best cookies. Really love em. The drinks sold are starbucks, which are semi-limited menu, due to them not being a whole starbucks location. The drinks available are nice and refreshing. Great items to enjoy while browsing books.Overall great store, cafe, and wonderful staff

De
Review №4

So many wonderful things! Always end up spending a lot on stuff here. Love the reduced books, means I can buy more.

An
Review №5

A wonderful and relaxing environment; Include more self help books, such as recovery books.

I
Review №6

What an amazing place! Great choice of interesting books and magazines! High quality products and very friendly staff.

je
Review №7

I like the store alot and how it had a coffee shop and a kids area inside its pretty cold in there but I like that because where Im at its hot and I found a book that really interests me

Vi
Review №8

Nice quiet place to read. They also have an inhouse Starbucks with very good wifi. Located in downtown Santee amid a popular shopping center.

Bl
Review №9

Happy birthday to my family and friends of the great Time

Hi
Review №10

Great customer service. May not always have the books youre looking for, so be prepared for that. But otherwise, a great substitute for going to the library. Except you get to buy and keep the book without delay fees. 😁

Di
Review №11

I love to read and look at interesting books. I could spend hours in Barnes & Noble just looking at all the fun other things in the store too. I almostalways get a cup of tea and some of their delicious cookies also.

St
Review №12

Lindsey was super helpful at the Santee branch. It was nice to meet someone who works at book store and also has a passion for books. Ive been shopping for an electronic reader for a while and she answered all of my questions. Im always on the hunt for a new book and new genres and she spent the time to walk me through the store and check out new selections. It was the personal touch of the shopping experience that ultimately guided my decision in getting the Nook Glowlight Plus vs. the Kindle Oasis.I hope this review gets back to Lindsey somehow so she knows that her going the extra mile not only got me to purchase the Nook, but got me excited to read again. Im looking forward to finishing up my current library and starting on some of her suggestions.

La
Review №13

Good vibes ..excellent customer service is very true here!!

Ja
Review №14

Friendly staff, fun activities for kids on certain days, a Thomas the Train play table, gift shop area for big and little kids, and Starbucks cafe.

Pe
Review №15

Very nice employees helped son find a book and new series well. 👏🏼

Br
Review №16

Im a true Bookworm love the store

Br
Review №17

It was so nice being back in the store it smelled of books and the store was clean and organized and well-stocked. The staff was very helpful and very nice and check out was easy and the bathrooms were also clean as well

Ma
Review №18

Pajama story time is the best! Cant wait for story time and activities to come back on Saturdays.

Jo
Review №19

Always been one of my favorite places to read and relax

Ju
Review №20

My son loves his place he wants to get a book every week

Ka
Review №21

I bought a new Nook. Kristy (or possibly Christy) at customer service could not have been more helpful. An outstanding employee. Kathy Hass

Ly
Review №22

Very helpful, friendly staff. The store was bright clean and neat.

Da
Review №23

Very clean and friendly location. New reading selections are awesome!

Mr
Review №24

No better place in Santee to get some classic CDs and/or records

An
Review №25

This is the only place to go for toys that promote learning. Start those fold on their brains early!

Ch
Review №26

Always able to find great reading materials for my vacation ❤

Sh
Review №27

Great selection and wonderful customer service!!I love Barnes and Noble!! ❤❤🤩🤩🌈🌈🎁🎁

Ga
Review №28

I love this location for one reason. I was one of the very first customers when that location opened their doors. To this very day, a familiar face behind the scenes from Opening day is still going strong. 15 years +....... It will be politicy incorrect do business elsewhere for my fun Kit activities.

Hi
Review №29

Parking is a breeze. The workers are super friendly and helpful. Will definitely come back here to get books for my kids

Li
Review №30

They didnt have the stuff I went there for

Wi
Review №31

As soon as I walked in I was greeted and helped, found what I was looking for in less than a minute, well with help of course lol

Mi
Review №32

Clean and tidy!Nice and helpful staff.

St
Review №33

Great store with great deals. The workers are super friendly and always make sure you get you checked out fast!

Ch
Review №34

Forund what I wanted quickly!

au
Review №35

Very nice inside and friendly staff. Hand sanitizer is available at the entrance

Jo
Review №36

Best book store on the West Coast!!

Am
Review №37

I am such a book worm and any Barnes and Noble is my go to but this location is one of my favorite. Friendly helpful kind service EVERY time. Paul is one of my favorite workers. Love this place

Ra
Review №38

Excellent friendly service employees were very helpful you felt welcome in the store outstanding as we as I see in the Navy bravo Zulu

Ri
Review №39

Love that they have a cafe. Everyone is so friendly.

Jo
Review №40

Great book store and quite big inside!!! Like all barnes & noble stores its very organized with a wide variety of genres and friendly staff. First time going to this one and would definitely visit again from downtown San Diego.

An
Review №41

Quiet bookstore with a nice Starbucks inside makes it a perfect spot to sit on laptop or listen to music and headphones and enjoy coffee Also is Next to the Transit system and a lot of other stories

Ph
Review №42

Nice but bathrooms need alot of attention typical corporates wont hire people to clean

cy
Review №43

Theyve moved their store around. More space, still many books. They-ve started selling vinyl!

Ma
Review №44

Our family loves this store.Clean and Friendly workers. Great books for my teen.

El
Review №45

Went in Christmas eve for gifts, not crowded at all, found what I was looking for and the person who rang me up was nice and joyful (which I understand working retail can be stressful this time of year)

Yv
Review №46

Amazing selection of books and gifts. So glad to still have a book store available.

Mi
Review №47

Nice Barnes & Noble. Its a little light on the graphic novels, but still good.

Re
Review №48

Id rather have a larger selection of books than vinyl and toys. Much easier nowadays to just order what I want online than to waste my time looking in store only to find its not offered in store or their online site.

Jo
Review №49

Always friendly and helpful. And a Starbucks inside! Love this place

Bo
Review №50

A friendly employee help me find the books that I purchased.

Cu
Review №51

Always like to browse through the latest releases and promotions. With Covid restrictions easing up, everything is going back to somewhat normal!

An
Review №52

Ive had two corvettes repaired there plus a mustang.Fantastic job on all. Great attention to detail.

Ge
Review №53

The employees are helpful and have great knowledge.

Ki
Review №54

Always helpful. Cheery staff

Ch
Review №55

Fantastic bookstore, meets my reading and (board and card) gaming needs.

El
Review №56

Great customer service

La
Review №57

As usual, great sales and helpful, friendly service. Received all that I was looking for.

Jo
Review №58

It has a really peaceful environment and workers are really nice.

Pe
Review №59

This B&N location in Santee is lovely. The staff is very nice and very helpful. I love that I can buy coffee and a treat, it makes book shopping even better! Id give five stars but the B&N membership is ridiculously expensive. I can get books on-line for less with no membership fee. B&N needs to either lower the price, offer a lifetime membership, or include more perks for the annual fee.

DA
Review №60

I couldnt find anything regarding tractors.

Bu
Review №61

Yay books! This location did away with the dvd area and it is now filled with games and quirky Japanese anime items

Vi
Review №62

The best for serious book readers.....

El
Review №63

Get a membership. Will save you monies down the road!💰💰💰

Li
Review №64

I walked in with my son and husband, there was a man wearing a black coat who followed us from the moment that we stepped into the store. He followed us everywhere that we went and we did not even leave the front area. I had come to the store to buy a new leather bound journal and some lettering pens, but with him making me feel like I was doing something wrong, I decided against it and left without making a purchase. I dont mind loss prevention checking in, but out right hovering a customer who has never been in that store is a bit much. He could have at least been a bit more sneaky about it.I called the store from the parking lot and at first the girl who answered was apologizing and then suddenly she started saying that he does not work for them. I watched this man pick up gift cards and other items he had found and bring them to the cashier at the front. Hes also wearing what looked like a Barnes and Noble lanyard. She was also going to have her manager talk to him? If he was a customer there would be no reason for that.I really dont mind if loss prevention walks by 100 times. Im not a thief. I just dont like feeling like I have a stalker who is watching my every move. I felt so awkward that I literally told my son not to touch anything no matter what. I sent my husband back later and the guy was still there... Either they lied or they have a customer who is literally following people around not buying anything for hours at a time.

La
Review №65

I love books... So its natural that I also love bookstores too. I will admit to preferring a smaller locally owned variety... But... Those are few and far between... And... I would rather flip through the pages of a book before I purchase, so a bookstore, any bookstore, is much more rewarding than shopping on line. So, with that said, this is a beautiful store with fantastic selection, and a full blown Starbucks inside! I love the smell of the books and the coffee together! This would be a five star review if they had a little better service... Everyone they have is good, but it seems understaffed. So go check them out, and enjoy!

Ar
Review №66

Books, books, and more books. A great place to lose yourself - then find the perfect book to bring you back!

C
Review №67

Love the atmosphere very welcoming

Ka
Review №68

We love barns and noble. The staff is always so helpful and nice. The cafe is always fast and tasty. My kids love the childrens section and they have story time and special events that we love to go to. If you have small kids sign up for the free kids club it will give you info on special event and stuff. The membership is worth it for us. Starting a love of books is so important even if its just going to story time with the kids. They also always have a discount book section as well for your budget and they also send out coupons! Love Barnes & Noble!

Je
Review №69

Great location with other shops to walk to and shop through. Has a clean bathroom, great cafe with delicious cookies and food. Big kid area with train table and actual trains on it! Staff is friendly and helpful. Wide range of merchandise for everyone you may have a need to buy a gift for.

Ry
Review №70

What a great store! You can tell that everyone here, from the cashier to the ladies at the coffee shop, are so very happy to be there and theyre so helpful. Go in with every intention of picking up one thing and we always end up leaving with three bags full. But why not? Food for the soul, right?

Lo
Review №71

Personally, the coffee shop! Then the books! Nice, clean place. The staff is eager to help!!

Ro
Review №72

The food is fresh, fast and very tasty! They insist that you leave your plates on they table so they can clean it up. The staff are always responsive, quick and helpful. We come here alot.

Je
Review №73

Ruben is AMAZING! Great personality. They had everything we were looking for. All staff were very friendly and helpful. Awesome customer service!

Ve
Review №74

I love this place. I am a member and it has great stuff and right now 50% off all summer reads great stuff! Oh and since it was built every single B&N staff very kind and knowledgeable! Will shop here forever!

Do
Review №75

Because my dad works at Barnes and noble.

Ji
Review №76

Always have what you want if youre willing to pay market rate.

Tr
Review №77

One of my favorite places to browse. I end up finding such great books!

Ro
Review №78

My daughter and I always enjoy Barnes & Noble, we always spend 2 or more hours there. Of course, we are like that with most bookstores.

Sc
Review №79

Very nice. As expected from this establishment.

Ju
Review №80

Always love this place! Im a bookworm so this is like my Disneyland. I love looking through the bargain books and the cute gifts they have here.

Le
Review №81

Its a bookstore, a coffee shop, and a music store all in one. Its always a favorite to visit because of the incredible selection. It has journals, calligraphy sets, stationery, games, books of every genre for all ages, CDs, and a lot of other fun stuff. I HIGHLY recommend stopping by whether its to buy or browse. Anyone is welcomed and its a very peaceful environment. I feel most comfortable in this store than any other.

Ha
Review №82

Best books for great prices

Je
Review №83

Very nice people

Ba
Review №84

Love the coffee shop. You are able to browse books in a nice, clean atmosphere. Check out the clearance books - Ive found some fantastic editions with deep discounts. They have greeting cards and lots of stationary type items (journals, etc) and gift cards. Staff is nice but wish they had more cashiers - always a line it seems.

He
Review №85

Very Glad its Open, Pierodicals are still trying to get monthly issues up to date.

Kr
Review №86

I go here so often. I love the huge selection of various genres of books. Not only do they sell books and magazines, but they also sell music and movies, digital tablets, toys, and many other items. I love the staff there as they are always very friendly. There is a Starbucks inside of the store as well. I have gotten to know some of the people that work at Barnes & Noble nearly as friends by this point. At a younger age, I used to attend pajama reading parties on Friday nights. I believe the night has changed to Tuesday nights, but I actually havent been to B&N in a little while, so I couldnt say now if the events are still on Tuesdays or if that have moved back to Fridays. Overall, I rate Barnes & Noble five stars because of the great service Ive always had with the place. I highly recommend it to any book, magazine, music lover, foreign language learner, traveler... (you get it) that you know.

Ta
Review №87

Everyone that works here is so friendly and know me by name. I always feel extremely welcomed whenever I come in and leave satisfied with armfuls of new books to enjoy.

Ga
Review №88

Hadnt been there in a while. Nice to browse, with no problems.

Da
Review №89

This is one of the better Barnes and Nobles in the county. They got a huge stock of LEGOs, music and childrens books. Theyre doing a book drive for children who cant afford books. Worthy cause to bring books to kids in need.

De
Review №90

Great customer service. Always has what I need.

st
Review №91

Barnes & Noble is the classic place to get hard copies of books. After all these hearsnit still holds up as a quality place with quality people. Its nice to still be able to go into a location and it have the book I need. With the dominance of online shopping Im so glad that physical print hasnt died just yet. This location is a great place to go.

As
Review №92

The employees are always very nice and willing to help. I actually started reading s series based on the suggestion of one of the women who worked there and it quickly became my favorite series Ive ever read. Love this store!

Li
Review №93

Rude staff. Overly expensive.

Be
Review №94

Before Covid, I was a number one fan of this store. However, today I went in the store in Santee, with my mother in law and son, and the experience drastically changed. You see, we cannot wear face masks for medical reasons. I kept atleast 12 feet away from everyone, until approached. I was then asked to leave because I did not have a face mask. It was delivered sarcastically and I was not given the opportunity to engage in conversation. I had with me the county of San Diego health order and the section that explained the exemption.However, they treated me like a disease, told me they did not want to see or touch my paper, and discriminated against us. I, my son, and mother in law are protected under the Americans with disabiluty act and I hope next time I will be treated fairly and given the opportunity to share that information and not be discriminated against. I appreciate their wanting to keep everyone safe as I practice that myself.

Re
Review №95

Always a wonderful time here! I find books I want and some I didnt know I wanted. I can enjoy a good cup of coffee and a treat too! Love coming here.

?
Review №96

Clean, quiet, masks required, helpful employees

Le
Review №97

This store gets hysterical over masks not covering enough of the nose. The internet has better pricing for books.

Ra
Review №98

Its a nice place to relax and read after being stressed.

Fr
Review №99

A large bookstore its a good place to spend an hour or more among real books. If youre looking for a special gift, they have a nice selection.

Ro
Review №100

Excellent book store! Lots of books to choose from. Huge store. There is a Starbucks located inside. (If you like Starbucks) Huge variety of magazines as wells as books. Very nicely organized and sectioned. Lots of reduced prices as well as discounted specials. They also have a lot of various accessories available. Excellent staff, very professional with a very nice personal touch. I really enjoy visiting this store. I look forward to returning many times over. Mahalo to Barnes & Noble.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Trolley Square, 9938 Mission Gorge Rd, Santee, CA 92071, United States
  • Site:https://stores.barnesandnoble.com/store/2135
  • Phone:+1 619-562-1755
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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