We are renovating our main bathroom. We knew Ferguson had the top tier products we wanted. Dean L. helped us. He was knowledgeable and guided us through our selections. Better yet, our order shipped free and will arrive in less than a week. Great experience!Update - Our finished bathroom turned out great!

Ferguson is not a place I think of when needing lighting and plumbing fixtures but I’m so glad I walked in. They have BEAUTIFUL lighting and plumbing fixtures - PLUS mirrors and kitchen appliances.

Took almost 2 months to get materials I ordered. Nothing special ordered...just a shower nozzle and a held held shower and a wall holder. People working there were nice but ineffective. TERRIBLE communication between staff and main warehouse and then staff to customers.Wont go back ..home depot, Lowes, Freidmans would have been better.They did offer to send me my parts for the 3rd time....lol... and were gracious enough to tell me at no cost...I had already paid for everything. Its as if sending me an almost 2 month old order which was late, then lost, then forgotten about was some kind of reward. I PAID FOR IT! I asked for help because I had to pay a plumber for his time on the days they guaranteed the parts were coming. When I asked for help to offset the cost of that...mind you, not for the entire, but some help, they ABSOLUTELY REFUSED.You will never get my business back. You had a chance and just didnt care.Horrible communication and customer service. You can get what they sell ANYWHERE for less and faster!!OVERPRICED AND UNDERWHELMED

So the receptionist here was incredibly rude. I entered the showroom, where nobody was, and she couldn’t even be bothered to make eye contact with me. At a place where you’re expected to drop 50-100 grand on a kitchen, you’d think they would want to be motivated to be welcoming. I looked around, came back to the desk and stood there standing at her while she continued texting on her phone. Finally, she looked up and said “is there something you need?” UM YES, your attention for one moment. There was at least 8 people working here and I could have looked around for 30 minutes with no one noticing. I would suggest going somewhere where your business is appreciated.

Amy is very good at her job, great products

Excellent showroom with a fantastic staff!