This is an excellent business. Their knives are of high quality and beautiful/unique. Some, Cholla for instance, are not found anywhere else, but as important they provide great customer support. The owner, Bill Wirtel, and their customer reps, Hunter and Miles, want to make sales of course but they also want customers to be happy with their purchases. In my own case they went above and beyond what is typically expected these days, a very refreshing thought. They get 5 Stars from me but I would rate them 5+ if I could. Thank you guys.
If you enjoy art and true craftsmanship you must own a SFS knife!Visiting the store and art gallery is always our first stop upon visiting Santa Fe. I have a collection of pocket knives to wear depending on my mood.Visit the website and youll understand why owning just one isnt enough.BTW- the staff is as friendly as it gets! Wonderful people there.
So pleased with the quality ofworkmanship. I bought the steak knives for a wedding gift but Im going to have to keep them for myself.
Just WOW!!! The finest blades around! Truly unique!!
Great product staff has great knowledge of the product good people good product
I own 12 of their knives, and have had some warranty work done on a couple of occasions. Never any issues, the products came back better than new. I wish all companies stood behind their products like Bill and his family!
Wow, just WOW! Highest quality knives and workmanship I have ever seen. Came in for gifts, but had to get one for myself after seeing how gorgeous their work really is. Will be coming back again and again! Also worth mentioning that this family owned business demonstrated the best of the best, not just in quality of product but the finest customer service I’ve ever experienced. Truly made me feel like part of the family, and sent me home with heirloom quality gifts! Thanks!
Absolutely love my Damascus santoku that I bought from them while travelling cross country. Ive had it for about 8 years and use it quite often. The stone inlay work is of course beautiful and the knife blade is of extremely high quality. I enjoyed visiting their store and getting a mini tour. People there were very nice! Hope I can get over there again someday. Really cool shop!
I got one of their mammoth tooth knives, and it is a work of art. Not to mention a fully functional cutting tool, and definitely the coolest knife in my collection currently.
Their creations are uniquely beautiful and Jamie is terrific. Everytime we are in Santa Fe we stop in (and always make a purchase) and are welcomed almost as family. Dealing with them is a pleasure. They stand behind their work.
Ive enjoyed Santa Fe Stone Works craftsmanship for years. Im so glad I finally had a chance to visit their shop in person! Sara was awesome and it was great to meet Bill (the founder) and his daughter Anna. Wonderful people offering a wonderful product!!
Best. Knife. Ever. Just beautiful. Friendly and knowledgeable staff. Highly recommend.
Lets get this straight right off the bat: this aint no Forged in Fire contender. That being said I bought a beautiful lapiz/mother of pearl scaled knife with teardrop damascus for a VERY reasonable price while out there on vacation. They engraved the zia symbol on it, and out the door I went. Jamie really made the experience memorable and special. Selection is fair, but not overwhelming. Stop in when youre in SF and thank me later!
I have purchased many of their knives, and they have a great variety of finishes and the knives are beautiful. The knives are also extremely sharp, and stay that way. Their customers service is amazing; I put a couple of knives in the dishwasher by accident, and some of the wood came off the handles. For a suggested - not required - small donation to cover the cost of shipping (it was my fault, after all!) Santa Fe Stoneworks put the wood back on and the knives look as beautiful as ever. I have also bought a set of silverware and a set of steak knives that are exquisite. I am a completely satisfied customer, and will keep coming back for more.
Customer service was amazing and I highly recommend checking the place out. They have amazing deals and know a lot about their craft. Very friendly and an awesome experience!
I just received back one of my favorite knives, which was repaired under warranty by SFS. They did a magnificent job with the repair, its totally undetectable. What fabulous customer service. I have a number of their knives, and will most certainly be acquiring more in the future.
This place is the best. I lent the key ring out which was lost. For one year I was unable to use my kaleidoscope keystick. I found their phone number and they sent me two replacements for no charge. Great customer service and beautiful products as well. Highly recommend. And thank you Santa Fee Stoneworks.
These guys rock! You can not find a more knowledgeable staff! And the PRODUCT! OMG THE PRODUCT! The most beautiful knives you will ever see. I have had many of their knives over the years and they are great. Its a wearable usable carry-able showpiece that can be worn as jewelry or whipped out with razor sharp fastness in a crisis. If you do not have one already you are missing out!
Excellent people, outstanding craftsmanship, just incredible....a must visit for the knives and such, but to also see their incredible processes
Check out the discounted rack. Great place to buy a high quality knife.
Beautiful knife for the money. Very well made. And great customer service and even prompt shipping to Australia lol!
Nice place to get great quality items from knives, rock soap and more
Awesome place I make sure to stop by every time Im in town and the quality of the products is amazing and the people there are very knowledgeable and friendly
A wonderful experience! And a place to see what can be done with stone and semi precious stones.wonderful!!!!
I have to say, there is no other place that I will ever purchase a custom knife, EVER.The staff here is incredible. If you want to picture the experience you might have here, I would imagine walking into someones living room, sitting down and talking over coffee. The people are very polite, and very professional. Now, here is my experience.7 years ago I walked into this store with my grandparents at 16 years old. I fell in love with a Kershaw Leek with a hand-crafted mother of pearl inlay. It was gorgeous (and still is!) and i purchased it and still have it at home. Now a few weeks ago I revisited Santa Fe Stoneworks to take a look at what they have, and ask about having a repair done on my Leek. Since my last visit, a piece of the inlay had chipped off and in need of repair. Not only was I greeted warmly with a big smile and wonderful attitude, before I could even explain anything about what was wrong with my knife I was told, just send it back in! It has a life time warranty! in a tone that was very joyful and quite frankly its the best attitude Ive ever seen for warranty work. After that I browsed around until I found something that I thought was pretty interesting. I wont say what it was specifically, but I had some custom work ordered on a new Leek and received an active duty military discount that I couldnt argue with. I told Jamie, one of the managers and one of the nicest people Ive met in a long time, that I would be leaving that Friday (this was on Monday) and that if it happened to be done by then to give me a call. Long story short, I got a call Thursday afternoon saying to stop on by, and I was so impressed with work and how personable the whole experience was that I ordered another one as a gift for my brother right there the same day. I will be sending my old one in for the repair I mentioned soon. All in all, you will not find anything like their work anywhere else, and if you do, you wont have the same experience I can guarantee that. I will be a frequent customer, supporter, and suggester for years to come!
I have fallowed SFSW for a number of years. Their craftsmanship is unparalleled. I already own several SFSW knives and I have never been disappointed. I am visiting from out of town and finally got to see the store first hand. The staff is helpful and diligent, in the end I offer a custom pocket knife.
This place has such good customer service. Amazing. My mom and I went there, and she bought me a knife for my birthday. When were on a trip to Sante Fe, and I love knives, so we stopped in there (my mom called before, and asked if they have factory tours, and they said no, but they still let me come in). there was no people in there except the cashier (her name was Jamie and she is nice) and she greeted us kindly. We told her what we were looking for, and our price range. She asked us if we wanted to have custom stones, and I, liking custom things, said yes. So I got a Kershaw leek with a lapis scales and mother of pearl inlay. Then she took us into the factory, and she showed us around. There was a really nice guy on a grinder, who was grinding stones, and we took a picture with him. then she showed us around, and showed us the kinds of stones we will get. I still wanted the stones, and she took some stones out, and had the man grind it. then she took it to the bufferers, and they polished it. Then she handed the stones to me. I was amazed, and I still have the stones. thank you Sante Fe Stoneworks!
Amazing craftsmanship and gorgeous blades.
Top of the line knives! Staff very friendly and knowledgeable.
Interesting designs and reasonable prices for the handwork. Blades are premanufactured tje handles are designed and stoneset.
The staff is very knowledgeable in their product and the quality is amazing!
See beautiful knives that are also unique.
Absolutely stunning knives with excellent craftsmanship.
Great staff, very helpful, and wonderful products