Excellent experience overall. Incredible selection, super friendly knowledgeable staff and great prices. What more could one ask for. Cant wait to go back next summer.....
The process of the creation of exquisite native American jewelry is an education. You will find it here at malouf and silversmith in gallup.
We had such a pleasant experience at Malouf. I casually dropped in while window shopping and fell in love with 2 pillows. Redmond, the sales associate I worked with, was so funny, kind and helpful. He let me hold the pillows I wanted until I could bring my husband back the next day. We enjoyed our visit so much and I ADORE my pillows! Next time I am in Santa Fe I will be back without a doubt! If I could give another star, I would!
Redmond was very knowledgeable and helpful in selecting a Navajo rug.
Best choice for top-notch jewelry from local artisans.
Great customer service. Worked with Jessi. Would recommend her to anyone.
What a delight to enter this store full of rich history in their beautiful Native American rugs and decor. The team is well educated on the pieces and can give you a quick overview of the craftsmanship and time period of each piece.I will be back for more treasures!
Jessi helped me find the perfect earrings to pair with a necklace I already had. She is also very knowledgable about the area artists and was able to answer questions about various kinds of jewelry. The selection at Malouf is incredible. We also found some unique and beautiful serving items for our home. This is the kind of shop you go to Santa Fe for!!
What happened to Santa Fe’s customer friendly service? Don’t bother shopping the clothing. Gal working yesterday was a lot more interested in the computer! Maybe clean your glasses so you notice when someone needs your attention. Not in the mood to shop after that
Excellent customer service - everyone is friendly and easy to work with. We shopped at Maloufs many time and are never disappointed.
Horrible experience.Was treated as though I was a scammer.Dont shop there, they have no customer service skills. Zero.The response below is false. I provided all that was asked including my photo ID. Your response is misleading and total denial.
Favorite place to shop in Santa Fe! Best selection of clothing, jewelry rugs etc! Everyone is so helpful and friendly at the store, especially Beth!
Wonderful store with informed staff. Id never seen Kachina dolls before and I am now addicted. Definitely stop in here when in Santa Fe.
Nancy at Malouf in the Plaza was so helpful and responsive. I needed my wedding ring resized. She worked with the artist, Scott Diffrient and got it done. I’m in Denver and my beautiful ring just arrived. I am in tears at how lovely it is. Thank you Nancy and Scott.
The store is located on the Plaza in Santa Fe so easily accessible. Its always attractive when you walk in. Ive never encountered a sales person that was tired of tourist. They are always pleasant, conversational and willing to pull things out for you to try. I wont say they are the cheapest in town but they do have very nice quality merchandise and some very unique pieces available.
Malouf on the Plaza is a beautiful store with wonderful products for available. I got great customer service and very much like the custom made earrings I purchased.
Malouf’s is awesome! Their merchandise is beyond amazing, and Jessi and the rest of the staff are just as amazing! I can not go to Santa Fe without visiting this store.
Incredible customer service!
Fabulous shopping experience. Sales staff very knowledgeable and helpful. Quality of their jewelry is unsurpassed.
Fantastic service and support from this delightful boutique. Malouf on the Plaza has a large variety of really fun clothing, and classy things. I love my new shoes and the hat purchased and will enjoy them...high quality.
Great selection, a great range in prices from modest to more expensive. (of course this is a subjective matter). Helpful knowledgeable staff.
So much to see here. Our sales person, Judy (happy retirement) was so helpful. Described features of different rugs, symbolism, quality, origin, age, etc. We made a selection we are very happy with and they packaged it carefully for transport.
A very good experience buying our rug. Very happy with the people and service we received. Please send us our letter of authenticity for insurance purposes. Thank you.
Always a wonderful experience, with gorgeous product and exemplary service! Hard to leave without a bauble or two! Many thanks to Jessie for her warm & personable service. She makes it fun & engaging!
There are many places to find Indian jewelry in Santa Fe but Malouf on the Plaza has by far the most extensive selection of unique, stunning pieces plus the best customer service in town! I have purchased new jewelry and vintage pieces from them and also had my own pieces repaired by their staff of jewelers. They just are the best!
Had a great experience at the store. Andrianna was very helpful and was able to get the Zia pendent turned into a pin before we had to drive back home. Thank you!
Missy Lukens was very helpful in helping me find a necklace for my Mother.I was very impressed with the high quality selections.Great service ... great store!
Superb selection of authentic Native American Jewelry!Have ordered items multiple times and am always pleased with Maloufs first rate level of service. Artists bio is included with purchase along with personalized thank you cards.Customer appreciation is a top priority. If this all sounds too good to be true, that is Maloufs!!!!
I bought 3 Zapotec pillows March 14, 2018. The salesperson assisting me was delightful and warm. She (sorry, I don’t have her name) sent me a hand written note few days later thanking me for stopping by, even mentioning something we had talked about in passing. The package came quickly! Lovely store!
Incredible art and jewelry - truly the best in the area. Friendly staff and very reasonable prices. I will be back soon
Quality at a price. Convenient location, knowledgeable staff. Always worth walking in, risk the cost of a purchase...
Great Inventory of Rugs. The staff made it easy to find area rugs that work in different rooms.
Malouf on the Plaza has an incredible selection of very high quality jewelry. Redmond was very helpful, never pushy. My wife absolutely lovced the turquoise necklace I got her.
We travel to Santa Fe every year in early December and Malouf on the Plaza has been one of our shopping stops since they opened the store. We have always come home with some treasures from the store, one of a kind jewelry, unique womens clothing, and the friendships that weve developed with several employees.
Great customer relations. Jody found a specific Etkie bracelet in stock which I wanted as a gift for my wife. She loves it. Very well made and the price was very reasonable. Well packed and quickly shipped. Thank you.
What a gorgeous selection! Jewelry, Native American rugs, clothing, shoes ... they have it all. Best place to shop in Santa Fe! The service is outstanding ❤️
I was passing by Malouf while shopping with my wife Linda and her sister. I noticed the necklace and earrings in the window and backtracked when they went in another shop. Jonathan showed me the necklace and it just seemed so unique. I took some time to think about it and later went back and made the purchase. Jonathan was extremely courteous and thoughtful. He wrapped the items as a gift and did a beautiful job. I hope to shop there again!
Malouf on the Plaza is a beautiful luxury boutique in the heart of the plaza in Santa Fe. It maintains the charm and quaintness of Santa Fe and the surrounding area with a non-pretentious air, yet is committed to providing its customers with a high class and unique shopping experience. I highly recommend it.
Awesome shop! Loved chatting with Jodie and the rest of the team. Found a pair of dream boots right when I walked in! Highly recommend stopping by.
Jonathan was just simply amazing. I walked into the store looking for a nice ring and my eye was drawn to this BEAUTIFUL Armenta piece. Jonathan was very knowledgable about the piece and the company. Sadly my size was not in stock so one is being sent to me, Jonathan has been very communicative during this process and I cant wait for my next trip to Santa Fe so I can stop by and say hi in person.-------Two years later I came back to Malouf and Jonathan not only remembered me, my name and the beautiful ring I got last time. He was amazing in assisting me in getting a new ring.
One of the higher end “feeling” shops at the tourist town. Overpriced jewelry. I bought a ring there and loved it until I found other places sell the same ring for 2/3, almost 1/2 the price. You would have though Native American jewelry would be cheaper there because of the location, but somehow it’s more expensive. The associate who helped me wasn’t really helpful either. Though, I have to admit it was also my fault that I didn’t do some price research first. Shoppers be aware!!!
Great service. Fun clothes. beautiful rugs - Chicago customer
Fantastic Selection - I found a one of a kind set of earrings. Also fantastic service.
Very nice place - nice folks and knowledgeable also. Great jewelery and a reasonable price considering the quality 😺
Love working these folks! They are very passionate about what they do!
Best place to shop in Santa Fe. Gorgeous store. Great selection of fine jewelry. Friendly staff.
I expected to be hit w exorbitant pricing, but found an outstanding new Indian hallway runner to be both well-priced and of outstanding quality and the customer service was excellent. I will be back!
Overpriced for jewelry!! Weird clothing! Average service. Pushy sales people formally Packards before they went out of business!! PASS, visit at your own risk!!
The facility is well laidout for shopping and seeing the awsome selection of professional, high quality indian jewelry, art and pottery. Their rug selection is also well done. We purchaded a matching ring-bracelet mens set in silver and gold that i wear often. Also a turquoise ring that is silver, gold and a supurb turquoise stone. Good value and high quality. Everytime we are in Santa Fe we return to see the latest selection.
Always friendly staff and beautiful items in this store!
Excellent, friendly service!
Great gifts..
Excellent variety and quality in jewelry, carpets and textiles, pieces of fine craftsmanship of the Pueblo communities and other indigenous communities. Zuni fetishes made of metals and precious stones.They also offer clothing so the store is an emporium of Native American design.The attention is personalized and very cordial.Like almost everything in Santa Fe the prices are quite high, according to the very good quality of the offer and the purchasing power of the type of tourism that the city visits.