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Merrell
8380 Cerrillos Rd Space 444, Santa Fe, NM 87507, United States
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Merrell
Comments
Ma
Review №1

I CANNOT BELIEVE I havent been here sooner!Amazing store, the lady who helped me today was SOooooo helpful!I got exactly what I was looking for and pair on clearance that I am IN LOVE with! (the orange ones)

Ri
Review №2

We had a great experience. They can fit you with the best insert for your feet. I have a high arch, high instep, wide foot, and the inserts go in any pair of shoe. Now my feet, back, knees and hips dont hurt.

de
Review №3

I love this store!!! The selection is incredible. Great prices. Discounts for Frontline workers. Including Nurses!!!!!!!! Thank you!

Ry
Review №4

There was a shorter lady with black hair and glasses who just wouldn’t leave me and my family alone and when I tried on shoes she went and grabbed my toe to see if they fit I could have had a issue with a nerve or like an injury and she could have hurt me some people have personal space issues that don’t appreciate that I’m one of those people she also told me I couldn’t purchase men’s hiking boots because I was female so it kinda ruined my family outing probably won’t be coming back. 😐😐

Pa
Review №5

Very helpful finding a hard to fit size. We will definitely be back.

Li
Review №6

First time in the store. I couldnt find anything, but Will was so nice and accommodating. He looked for additional stock and told me more spring styles will be coming in soon. I asked and he gave me information about construction in the area. Ill be going back again.

Lo
Review №7

Got two pairs of shoes on sale, one sale price and second one half price of sale price.

Ha
Review №8

This is honestly the only Merrell store that Ive ever been to. So Im unsure how the variety compares to other Merrell stores.Either way, I had a great experience! The team working the store was very attentive and took care of us right away.They immediately answered our questions. Even took the time to search the stock at other stores and helped me find what I wanted.

Li
Review №9

This store is such a gem, I definitely recommend. There are great deals to be had. I second all the reviews trust mention the staff here. I honestly try to avoid sales people when I shop, but these guys are so friendly and helpful that I appreciated their input.

ch
Review №10

Great prices and selections.

Ja
Review №11

Great deals and variety. Especially the clearance section. Staff was super friendly and helpful with suggestion or finding a size.

Ge
Review №12

Very knowledgeable manager, friendly staff, clean premises, good selection and pricing.

Ha
Review №13

Poor, judgmental, and extremely annoying customer service a lady around the height of a 10 year old child was extremely irritating and I couldn’t stand her😭

Ka
Review №14

Love my shoes

Ro
Review №15

Great helpful sales associates. BOGO was the incentive to shop here.

Am
Review №16

I wish I caught the guy’s name, but there was one associate who was really awesome. Actually, both of the associates were awesome, a guy and a young woman. But the guy who helped me find my perfect pair of hiking shoes brought them out to me, swiveling the box on his finger like “tada!” It was dope. In the freakish world we’re in right now where people have a certain level of ridiculous distrust of each other more than ever before, that was really nice to see and experience while buying hiking shoes.

P
Review №17

Great sale, timing was good buy one get 1/2 off another pair, Got 2 pairs for price of one if I had purchased at REI or Dillards

An
Review №18

Merrells are great shoes and this store has a very good selection with good prices.

su
Review №19

Large selection of shoes, boots and sandals.

El
Review №20

Just purchased 2 pair of light hiking sneakers. Staff made the difference- very friendly and helpful, even with their tedious vigilance to Covid-19 protocols.Wonderful 50% off my second pair of hiking sneakers too!A pleasure to shop at this business.

Os
Review №21

Great 👍

Ta
Review №22

Greatest shoes, very helpful people

Ja
Review №23

Great price and comfortable footwear

To
Review №24

Good selection, prices. Attentive saleswoman.

Fo
Review №25

Great selection of shoes. Employees were very helpful and knowledgeable. Answered all my questions well and I got a pair of shoes I really liked. They lose one star for being too aggressive when it came to asking if I needed help. By the third time I was asked and turned down further assistance the message should have been clear.

In
Review №26

Great experience! Very friendly and helpful staff. I drive in from Albuquerque just to shop here for shoes. I hope the owner treats the employees well as it because of their work I keep coming back.

Jo
Review №27

The staff here is exceedingly helpful and have the right balance between letting you look and being available to answer questions or look for a specific size. They often run door buster sales which are exceptional values. Merrells quality is hard to beat on top of the all of that. My longest lasting footwear has all come from Merrell.

Kl
Review №28

A great experience. Nice sale on my favorite boots. You just cant go wrong with a good pair of Merrells!

Ba
Review №29

Very helpful, enthusiastic employees. And really great prices and selection.

So
Review №30

Nice and helpful people. I liked using the machine to measure my feet to know exactly what to look for

Ed
Review №31

This is a great factory outlet store! Bought a fabulous pair of shoes at about 1/3 the retail price...and everyone knows the outstanding quality of Merrell shoes and clothing, so be sure to snatch up some great deals on Merrell products here.

Ji
Review №32

Nice informative employees that arent pushy yet willing to answer questions!

ka
Review №33

I love coming to this store, I always find great prices, my trip all the way over here from Albuquerque is always worth it,never disappointed ;-)

Er
Review №34

Relaxing atmosphere. Staff were friendly and helpful.

Mi
Review №35

After using a trying different shoes over years, I now only wear Merrell shoes, find them comfortable. This Merrell store has products available at discount.

Jo
Review №36

Very friendly staff. Great selection of high quality shoes, boots and sandles.Good prices too.

Is
Review №37

A lot of personal attention. Good selection, straightforward and well stocked with not only shoes.

Br
Review №38

Great customer service, great promotions. Please support retail stores near you, dont get discouraged by how empty the mall is at the moment you will find great quality for great prices here.

Co
Review №39

Always friendly service. Always have a great stock.

Br
Review №40

Awesome shoes, clothing, socks!Great prices!

Ch
Review №41

Pretty good selection, decent price points

Du
Review №42

Bought some really nice shoes at the outlet mall

Al
Review №43

This shoes are very comfortable i do recommend this store for any kind of shoes

Ke
Review №44

You can get some bargains. Im a fan of Merrills, so I should here regularly for shoes.

Am
Review №45

Every time I go into this store it is messy. There was a young man who was working and he didnt greet meet or help me. He was justing staring at his computer. I think that if a customer comes in they should stop what they are doing and help the customer. Lucky there was a young girl with brown hair that greeted me and assisted me in finding shoes.

Vi
Review №46

Good selection and helpful staff

Mi
Review №47

Nice staff, fair to poor selection. Not the prices i expected, too high in my opinion.

Hu
Review №48

Great staff very helpful and the shoes I wanted were on sale!

Li
Review №49

The sales people are always helpful and very nice.

DM
Review №50

Nice store with friendly, caring staff and great markdowns for everything Merrell.

Ja
Review №51

Wonderful shoes and great sale prices.

Me
Review №52

Found cute waterproof boots quickly and easily

Ra
Review №53

Such fantastic deals and amazing staff too!

Ka
Review №54

Ive never been compelled to write a negative review but I was so humiliated by my visit here today. I came in on Sunday and asked the clerk if I could return or exchange shoes if it had been more than 30 days, she said yes and that I would receive store credit. This evening I drove from Albuquerque to exchange my shoes, was given the run around ( I believe there was someConfusion as to what I was trying to do and that my purchase was I thinking made over the phone). Ultimately I was given store credit and proceeded to shop additionally while also finding the size I wanted to exchange my boots for. The manager came up to me and said, what are you doing? and then proceeded to holler across the store, Well shes shopping ladies!! (In reference to the clerks) and proceeded to say that it was just an exchange, etc. I was so humiliated and left immediately purchasing only the boots that I was originally exchanging sizes for and did not feel welcome to continue to shop. This manager (male gentleman with longer gray hair) was so humiliating to me and his staff it was appalling. I love Merrell but I will not be shopping here anymore, guess Ill have to stick to online.

Kr
Review №55

Awesome sales

Jo
Review №56

Good value for great shoes.

Be
Review №57

Where i bought all my shoes when i lived there

Ro
Review №58

Ok but this is supposed to be an outlet store. The prices are list prices, no discount.

Ry
Review №59

Good boot selections

Ro
Review №60

Nice people

Ro
Review №61

Poor display

Za
Review №62

Champ brand!

Information
5 Photos
62 Comments
4.5 Rating
  • Address:8380 Cerrillos Rd Space 444, Santa Fe, NM 87507, United States
  • Site:http://merrell.com/
  • Phone:+1 505-474-2905
Categories
  • Boot store
  • Shoe store
  • Clothing store
  • Outdoor sports store
  • Outlet store
  • Store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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